It's ok for the Amazon and UPS service it's just a mailbox place it's quick in and out

One key note: If you need counter service, they are not fully open all day. As of Dec 2024, they take a lunch break in between from 2-3pm, so avoid that time if you need mailing service help. That being said, very nice place to get your shipping needs covered! The woman working the front was very nice and prompt in helping with my package. No line either which is nice. If you live in the area, recommend! read more

I've been there couple times,I had a mailbox but the customer service is awful, and I will not go back!!!

I've been a customer of San Marino Mailbox for a couple years now, and I'm as happy with them now as I was when I first started using their service. I live in a residence I share with a few other people, and I appreciate the privacy and security I get from having my mail delivered to a different location. I'm able to check my mailbox whenever is convenient for me any time of the day, 24/7. I rarely have to ship anything, but when I do, the clerks Grace and Brenda are always friendly and helpful. And it's much better than waiting in a long line at the post office and dealing with grumpy government workers, especially at the holidays. Even when they're busy, the clerks always greet me with a smile and acknowledgment that they'll help me as soon as possible. Yes, the mailbox rental may cost a little more than at USPS, but I'd rather deal with the super sweet clerks at San Marino any day. Also you have to remember, this is a small, locally owned business and not a government subsidized post office, so the prices may be a bit higher, but the customer service is much better. 5 stars, highly recommended. read more

I've been a mailbox holder for a few years now and have never had an issue with my mail or my packages. The services here are very convenient, Especially the notary service with Grace. She is quick and efficient. Thank you San Marino Mailbox. read more

First time at this location and I will be going back. It is conveniently on my way to work and there's plenty of street parking. The interior of the location was clean, the service was great, and the staff was very helpful. I recently started selling some of my items online and don't know much about shipping. I loved that there was no wait which meant I could ask my many questions. Not only did Brenda patiently help me with my shipping label, she also answered all of my questions. If you need to send out a package, they are the ones to go to. read more

I have been a customer at San Marino mailbox for quite some time now and its been nothing but, great quality service from Grace and Brenda. I understand it is a bit pricey but, it is worth it considering that my mail box is 24/7 available and it is properly organized. Thank you for serving San Marino and i look forward on continuing my business with you lovely people. read more

I was pleased to go in to San Marino mailbox for a last minute shipment on Saturday before Christmas, UPS had just come by and the wonderful lady assisting me even offered to drop my package off after she closed, (considering I'm an elderly person). Such wonderful service and so convenient, the lines and wait is nothing like at USPS, which sadly I've had not the greatest encounters. I will definitely be coming back for any services in the future! And I definitely recommend. Great service. read more

Convenient Location Easy (24 Hour) Access Exceptional Customer Service San Marino Mailbox is the place to have your private mailbox and handle all of your shipping needs. With easy 24 hour access, and even Amazon locker availability, you'll always be able to pick up your mail. The customer service is always personable, professional, and attentive! You'll also receive notifications when you receive a package. I'm so glad I found this gem of a business in San Marino! read more

San Marino Mailbox - San Marino Mailbox - Shipping Centers Near Me - San Marino, California

I live in the neighborhood and this place is a hidden gem. Easy parking. Friendly service every time. They have notary services as well which is a great plus! Love supporting local small business like this read more

New to the area and was looking for a drop off location for a package. Turns out they take UPS, FedEx, DHL and USPS! No more driving around to different drop offs, amazing! They have an onsite notary too! Great little place! read more

I enjoy coming to San Marino Mailbox because the staff is very respectful and they make it a point to go above and beyond for their customers. I've worked over 25 years in customer service and I would recommend this place to anyone. I'm very pleased and grateful for their efforts and service. read more

Have been a customer with San Marino Mailbox for a while and absolutely recommend the service. Mailbox is 24/7 available and plenty of steet parking. Would definitely recommend to anyone who wants to avoid long line in a UPS store. read more

Seems like a decent plde. But its small and family run so there are a lot of down hours. In the case i went, they were busy and closed till 130. Problem was it was 2 already. Not downing to to 1 star cause it seems like a quaint place. read more

Fairly new to the area and happened to stumble upon this business when trying to find a drop off location for a package. They take UPS, FedEx, DHL and USPS! I no longer have to drive to different locations! They have an onsite notary too. Will be coming back for sure. read more

Mailbox San Marino is AWESOME! This is big news because this place is super convenient to where I live and for a long time it was just "okay" because it only did USPS and FedEx - BUT A new owner has taken over and NOW not only do they include UPS and DHL.... but..... wait for it...... They Have an Amazon Box! Previous to this if you wanted to utilize the super convenient Amazon Box for pick up or return drop off, you had to go to USC Village which might as well be in another state. I happened to driving by and heading to the UPS store, which is always kind of a madhouse and saw a UPS truck pulling away from the curb in front of Mailbox SM - I then saw a new sign in the window with the UPS logo on it and decided to stop in and check it out. I met the new owner, who was very friendly and helpful (a welcome change from the previous owner who always seemed angry) and immediately saw the bright yellow Amazon Box which is called "Rope" (I think - kinda odd but whatever) - If you're an Amazon shopper like me, this is helpful info because you can select it from the dropdown menu. Anyway.... the place is great and the new owner was telling me they do all kinds of other services like shredding, notary service, shipping etc. Wanted to share the good news to my fellow Yelpers. read more

Poor Service, with a High Price! Get a P.O. Box instead. Ever since Pamela ZP took over/purchased this mailbox store a few years, mail has "disappeared", etc, and she is always trying to increase prices for non-existent service, not to mention other privacy concerns. She doesn't even deliver mail on Saturdays. For most small P.O. boxes the cost for the year is $166, and you can get packages delivered to P.O. boxes, where mail delivery is more reliable and secure. Currently Pamela is charging $200 a year for the small box at SanMarino Malbox, and that's with a couple of price increases over the last few years. You would think she would try to be comparable to the post office prices. Pamela thinks she is providing some unique service that doesn't exist elsewhere. Everyone else should go elsewhere! There were other poor reviews about her business, but somehow she got those taken down. This has been our personal experience, and this dishonesty seems to be habit for Ms. Pamela, as was the case in her other business(es) such as Adia Home Health, as explained in their reviews as well (complaining of taking advantage of elderly persons in several regards). read more

If you need trusting service this is the place! The wonderful lady at this business are amazing! You get great customer service, great prices and great mailbox service. I utilized a mailbox here for years and never had one problem receiving packages, signed and regular mail. You will not find a better place to safely get your mail. Thank you Pamela it was a pleasure being your customer. read more

I like this place. I think Pam did a great job explaining their services. She is very professional and friendly. Their mailbox pricing was great. The service was quick and easy. Plus 24/7 access to your mailbox was what I was looking for just in case I need to get my mail quickly. Thank you Pam for making things simple. read more

Quick and efficient. The staff were pleasant to work with. Was there for notary services and was in and out in about 10 minutes.

New owner has taken over San Marino Mail Box and she is great! She has implemented a bunch of new services including a gift wrap service, copy, fax, scan, shredding and an Amazon Locker!!! And it's accessible 24/7. read more

I typically don't write reviews but this place definitely deserves it. Pamela is always so helpful and goes above and beyond to help me with any shipping needs that I have. I will literally not go anywhere else & am willing to make the drive just to experience the great customer service that I do here along with the attentiveness to care for my packages! She's such a sweetheart ! Highly recommend!! read more

We are new to the neighborhood and felt so welcomed and taken care of the second we walked in! Like we'd known them forever! We can't recommend San Marino Mailbox enough! read more

Nice place! Customer service is great, reasonable rental cost and they text you when a package has arrived.

Nice convenient place to have your po box. Mary is great!

Employees are very knowledgeable, friendly and I am always greater with a smile and a hello when I walk in.

Not opened on Saturdays?!? Looking for a new mailbox service and called this shop (multiple times) for additional information. Shop seems unreliable and too small for sophisticated business transactions. Great San Marino-address, but NOT enough to earn my business. read more

Great alternative to a PO box. Since it's not a PO box this place will accept packages as long as it's nothing too big like a fridge. If your just starting your own business and need a mailing address other than your home address this is the place for you. The have mail boxes in different sizes and rent is decent. read more

Pamela was great really helpful and easy to talk to. Always ready to help you when you need. Would recommend coming here.

Absolutely superb. San Marino Mailbox is so much more than just a mailbox, always going above and beyond to serve their customers. Right off the bat you'll find a tidy, organized, and welcoming location. But where this place really shines the most is Pam the manager who is just the warmest and sweetest person you can have the pleasure of meeting. There are very few places of business you'll find that authentic warmhearted human touch and personal attention that have completely endeared this place to me. In fact I had moved away from the area but Pam has become such a trusted confidant and friend that I'll keep coming back to because I can't imagine having any other place or person taking care of my packages and goods. And not to forgot speak to her professionalism, the place is run so smoothly and Pam herself completely responsive to those occasional disruptions - Everything just works, period. I simply never had to think or worry about anything of the sort with her. There I can always look forward to my packages and visiting a good and trusted friend. read more

Great Service, easy parking, San Marino Mailbox is very customer friendly and will assist with USP & Fedex shipping. Mailbox rental is very affordable and much better than fighting the crowds at the Post Office. read more