My husband and I visited LA recently and did a little bit more shopping than anticipated - a good 15+ lbs of vinyl records, some clothing and trinkets. Rather than lug our new stuff around for the rest of our trip, we decided to ship everything back to NYC. We found Linda and her shop on Yelp and decided to check her out. Linda was kind, helpful and got our stuff packed up and on it's way quickly. Those records were heavy items to ship, so she only charged us for the materials and the shipping fee itself to save us some dough, which was very kind of her. She smartly had me snap a photo of the box and label -- I've been tracking it and should have it today or tomorrow and expect all should go to plan. EXCELLENT service. Absolutely recommend this business if you are in the area and need their services (they also do gift wrapping and probably even more stuff from the looks of it!) ***note they have moved but the Yelp page here isn't updated. Post & Package, as of 5/12/24 is located at *50 S. Mentor Avenue*, next to the Ice House. It's a block away from the old address. read more

Linda and Clyde provided top tier quality service! They wrapped my gifts with care at a great price! I was so happy with the service they provided and I will be returning for all my gift wrapping and packaging needs! read more

Post & Package Center Unlimited - Gifts wrapped for a birthday present. - Couriers & Delivery Services Near Me - Pasadena, California

Super helpful for everything down efficient and easy I will definitely going back for all my mailing needs read more

Post & Package Center Unlimited - New address - Couriers & Delivery Services Near Me - Pasadena, California

Literally go anywhere else but here. They have the worst customer service. They called my mom old and she's not old. She was so condescending, but they couldn't even figure out how to use the telephones. There was an echo because she needs a husband and he was listening in on the other telephone. It was so unprofessional, and weird. I highly recommend trying any place but here. The lady was absolutely rude and disgusting in her behavior, dare I say vile. Look at other reviews of her behavior and absolutely go somewhere else. read more

Rarely do I ever take time to review a place of business - but the service and kindness offered by Linda left me speechless. I came in with just a washing machine and a label. Linda referred me over to a box shop with a list of the things I need - mind you all that was 20 minutes to closing time and she was not rushing me either. Shows that she cared for customers more than I'd thought was possible. When I came back she'd already taken over and packed the entire machine to limit shipping damages - it took 30 minutes of labor and she didn't even charge me. I was absolutely blown away as such business model does not reside within the confines of our 21st century! Not only do I recommend Linda to anyone who's looking for actual HUMANS to perform tasks to the utmost level, but I'll be seeing her from now on whenever I'm going to need a shipping service. Thank you Linda for putting a smile on me, it won't wear off my face for a while! Cheers! read more

Post & Package Center Unlimited - Couriers & Delivery Services Near Me - Pasadena, California

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In business for 40 years with up-to-the-minute expertise in everything about shipping. Linda works hard to find the most expedient and affordable shipping method for every package. She is very helpful and kind. Many other services as well, including easy access to secure postal boxes. This place is the best!!! read more

Post & Package Center Unlimited - Front - New Location - Couriers & Delivery Services Near Me - Pasadena, California

Post & Package Center has saved my butt at work so many times with our last minute drop-offs! BEST customer service you can find! Linda & Mr. Chadwick treat everyone like family! I drop off our work USPS and UPS packages here quite often and it makes my life so much easier!! One time, they handed me a UPS envelope to send out past 5 pm at work and of course all UPS drop offs had already been picked up. I called Linda and she asked her driver to turn around and come back so that I would succeed at work! I am soo grateful for Post and Package Center and wish them the very best! read more

Hours listed on the door are not accurate. They have my overnight package and I drove a long way to fetch it. I called the emergency number on the door and guess what???? THE OWNER said, "I am sorry I do have the wrong hours posted". IN 2021 someone taking responsibility for their errors. Nearly UNHEARD of, I immediately was taken aback. Whaaaat? So nice to just hear someone say, YES I made an error and sorry. SUCH salve for the heart! But there is more....she offered to drive BACK to the store so we could retrieve our package!!! Now that is why you have to LOVE these mom and pop shops! Please Pasadena, support them! We did not have the heart to have her return, but it was nice that she offered. Incredible actually. PATRONIZE this place, they CARE and offer PERSONAL service!!!! read more

Always kind, hardly every a line. They are really helpful figuring out what you need to do for your package.

Linda is a GOLD Mine of knowledge, most especially if you're a small business owner. The buffet of concierge services her mail center offers is excellent. However, where I think she really shines is understanding how to best optimize your business whether its via her direct services, or the local business landscape. She helped me save over a $100 in business costs that was off no direct benefit to her. read more

I don't know what I would do without Linda and Mr. Chadwick. They always make sure my presents look beautiful. And she gets all of my shipping done easily. With no stress and no hassle. Head over there if you need somebody to wrap your presents this holiday season. read more

Post & Package Center Unlimited - Beautiful wrapping courtesy of Linda. - Couriers & Delivery Services Near Me - Pasadena, California

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The people here are great. Linda has stayed open late for when I needed a package processed and ready to ship. And she makes sure any package shipped has been received. They might be a little more expensive than a chain mail/shipping store. But not when compared to other independent stores. The customer service is what keeps me coming back and doing my business here. read more

Great customer service. I've used them for UPS drop-off over the years but have recently started using and recommending their shipping services. Especially since they just became an authorized USPS shipper. And even more especially since the Post Office right around the corner is rumored to be closing its doors as of December 31st. Forget standing in line at the Post Office, particularly this time of year! Linda will handle all of your shipping needs. She's been in business in Pasadena for almost 30 years. She is pleasant, informative, and easy to work with and will go the extra mile to make sure your parcels arrive safe and sound and in good time. read more

This is absolutely the best shipping and post office box place in Pasadena! Most postal box rentals won't receive or sign for FedEx or UPS deliveries for you but Post & Package on Green Street will!! They are a small family owned business that offers concierge services unlike no other. They helped me receive orders when I was out of the country, and they offer gorgeous gift wrapping services! Their yearly rate for their boxes are so affordable and reasonable, especially considering you get so much personalized service. It always brightens my day stopping in and seeing Linda and Clyve when sending shipments or to pick up a delivery. If I receive a package, they call and leave a voicemail immediately. Honestly you will not find this kind of boutique level service anywhere else in Pasadena, or in the Los Angeles area. It's top of the line. Thank you guys!! read more

I would like to rave about this place but I cannot. They are friendly up to the point where they get your business. After they have you as a customer for a while their "real" soul comes through. I'm always in a rush when I go and pick up or deliver packages there. The lady who runs the place there was very warm and honey silk over the phone with me in order to acquire my business, and then one day she yelled at me because I interrupted her in the middle of a conversation with someone on the phone. Actually, I didn't interrupt HER, I was talking to her assistant asking him about a certified mail issue and she interrupted her OWN conversation to yell at me to give me the answer to my question. Smooth move. WIsh I didn't have to use their services. read more

I am all about supporting small business, but I also am a strong believer of great customer service which is what I did not receive when I stopped by. The lady who attended me was super short, didn't seem to want to mail my stuff when I was asking some questions about pricing, and turned her back to continue wrapping items when I was deciding what postal service to use. I was going to mail the items but when she turned her back and didn't acknowledge me I decided to go somewhere else. She also quoted me prices way beyond what the local post office charges. Again, all about supporting small business but I also want to make sure I am not getting ripped off. read more

Linda is the best! great place for all your postal and package needs. Highly recommend, they go above ad beyond and they give back to the community. read more

Post & Package has the charm of a small town family owned business, but has what it takes for the hustle and bustle of the big city. I have been with P&P for 3 years; two years for business and now a year for personal, and P&P has gone the extra mile for me on many occasions! They actually saved one of my events when one of the "big-boy" shipping and packaging companies dropped the ball. If you're looking for a smart low cost investment and want to be sure your business will be taken care of, Post & Package on Green Street in Pasadena is the way to go! read more

After reading the prior reviews i cannot add much since they have already said it but Linda was great. Customer service was second to none. She took pride in what she was doing and it clearly showed. She answered all of my stupid questions and even educated me on the correct way to pack for shipment. Today's business should take a lesson on how to care for clients from Linda and maybe just maybe their business will prosper. Thank you for all your assistance and it is my pleasure to let everyone know of your great service. If you need a package shipped this is the place you need to go to. read more

I've been doing business here for about two years. I'm extremely happy with the service and responsiveness of the staff. They are courteous and always go above and beyond. They offer many services aside from package and mail. Many assistant and delivery services. I'll be here for a while :) read more

Linda was extremely helpful at quoting me over the phone for a very large package I had to ship, and was willing to help me find the least expensive price. I came in the next day and Clyde and Jarrod helped me send the package and worked further to help save me as much money as possible. Their prices were cheaper than UPS, FedEx, and USPS stores. I will be coming here for all my future shipping needs. read more

Great Customer Service. Your one stop for all your needs. They go out of thier way to make sure your needs are met. I have been with them for a long time and i would not go anywhere else. Try them and you will see the difference for your self. Regards read more

Charged me $7.50 for a used box and then $50 to ship UPS. UPS website quoted the exact same package at $42. Charged $1.75 per $100 for insurance when UPS actually charges $0.90 per $100 Extraordinarily slow service too. Will not be going back! read more

Amazing customer service. Friendly, outgoing, great pricing and services, and will go the extra 10 miles to assist you in your packaging needs---they'll even bring your package to the curb if you can't make it inside! You can't beat that. Plus, it's more than just "the package place." They perform floral arranging, and other services. The personalized attention make all the difference. Linda, the owner, is a wonderful person. Other mail box services in the area do not have the same high-level customer service as Post & Package. read more

Have had a box with them for years. When they moved, I moved with them. There isn't anything that the owner Linda won't offer to help out with. From making sure to deposit a check that had come in for me while i was out of town to having her sons come out and help me move. I can't remember exactly, but i know they have been around for over 20 years in Pasadena. read more

I receive on average 4-5 packages per week here and upwards of a dozen some weeks because my apartment location has been known to have people walk off with my packages that the USPS are too lazy to bring up to my door on the 3rd floor...They ALWAYS text me or my roommate when the packages arrive and keep them safe. Being just down the street its absolutely worth it for me in my situation, they are always so nice, and rarely have more than 1 customer before me. Awesome! read more

this is a great alternative to the catalina station post office. pretty place, but sometimes a little disorganized or slow. but even so, often better than the post office. read more

Post & Package Center Unlimited - Pretty interior, friendly - Couriers & Delivery Services Near Me - Pasadena, California

Outstanding customer service! Need a roll of stamps? Just give them the money and they will go to the post office for you! The people here want your business and they act like it! Post and Package compares favorably to not only other mail box places but to all other businesses in town! read more