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    US Post Office

    3.7 (32 reviews)
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    10 months ago

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    3 years ago

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    2 years ago

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    2 years ago

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    3 years ago

    I love using the Sierra Madre post office. Even when it's crowded, the line moves quickly.

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    5 years ago

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    3 years ago

    When I can choose this over one closer to me because the staff is so much friendlier and helpful.

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    10 years ago

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    5 years ago

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    13 years ago

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    10 years ago

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    12 years ago

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    15 years ago

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    4 years ago

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    7 years ago

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    9 years ago

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    10 years ago

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    7 years ago

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    11 years ago

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    9 years ago

    Was a great post office, now a shell of its former self. Poor hours and no stamp machine in lobby. The staff when there are nice.

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    7 years ago

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    13 years ago

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    12 years ago

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    16 years ago

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    8 years ago

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    8 years ago

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    13 years ago

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    8 years ago

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    8 years ago

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    16 years ago

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    14 years ago

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    13 years ago

    Mail to downtown LA take over a week when i drop in the outside box. Should be one day.

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    Ask the Community - US Post Office

    Review Highlights - US Post Office

    I have a had a post office box there for over five years and enjoy the personal service that Liz and the team offer.

    Mentioned in 5 reviews

    Read more highlights

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    US Post Office - It's 9:15 AM and there's already a line outside the door SMH

    US Post Office

    (69 reviews)

    Wow, what can I say? Not a pleasant experience at all, unfortunately. And this was two days before…read moreChristmas. My cousin needed a box for a white elephant exchange and an Apple gift card. This post office had both items, fortunately. There was only one other person ahead of us and the lady working at the counter was exchanging familiar holiday pleasantries with her, maybe taking just a tad bit too long. But whatever. When it was finally our turn, her tone and attitude did a complete 180. This seemed really odd to me, but then again, this is the post office. And I figured it would be a quick in and out; at least that's what I thought it was going to be. Every answer and sentence from this woman was curt and just super impersonal, like she didn't like the fact that we were there in the first place. No holiday pleasantries for us, I guess. And all we did was walk in. Things got worse after that. Apparently the Apple gift card he wanted to buy wasn't working and accepting money for whatever reason. And so she asked us to grab another one. That one didn't work as well. But she had already charged his card. 15 minutes later, after some computer keyboard magicianry, she ended up having to give only partial cash back from the total gift card amount since they didn't have enough cash on-hand in the register. The rest came in a money order that she had to process as well. So now we're being inconvenienced with having to carry around money orders because - for reasons that were really never made sense - the gift cards wouldn't take any money. Another staffer was there, maybe a manager, who had to put in his code in the computer to authorize these transactions. I told him maybe they should pull all the Apple gift cards from the shelves since they don't apparently work. He completely ignored me. Didn't even look my way. In the end, his colleague could barely muster up an apology for a 15-minute interaction that should've taken a couple minutes. I think I may have heard a whispered or muttered "sorry about that" at the very end. LAME!

    Jeff at the counter went out of his way to help me, amazing customer service. I went in around noon…read moreand there was no wait. Parking was easy with handicap spaces. They sell supplies and there are mailboxes for rent. It's a good location.

    US Post Office - Mail insert

    US Post Office

    (77 reviews)

    Buying postage stamps in person…read more.. Did you ever leave a business and think: "I should have bought _____." That's what happened after I left Sierra Madre's Post Office. As I was driving to my next destination, I thought that I should have purchased more stamps. Just then, I saw this post office in Arcadia and made a quick left into the driveway - after the post office - because there was a van coming out of the driveway closest to the post office. Turns out that what I did was correct. The driveway closest to the post office is one-way out only. I read the reviews about the older Asian female worker. She was scolding the customer in front of me. Oh wow. When it was my turn, I wondered if she was going to yell at me for paying in coins. Haha! I took a chance and unloaded what felt like five pounds worth of nickels, dimes, and quarters! It's good to put them back into circulation, right? ... because two international stamps are only $2.90 right now. It's a great time to use coins as payment for this small amount of currency! I thought I counted correctly, but all she said was, "You need ten more cents." That was my cue to give her ten pennies... LOL! Anyway, that's my way of risk-taking. I'll play it safe the rest of the day... Hopefully...

    LMAO it's honestly one of the worse post offices I've ever been to and exclusively just because of…read morethe staff. They're truly awful. Only go if you must but be prepared to feel awful about yourself from the bad treatment. If you have an extra 10 minutes just drive to San Marino for the friendliest staff.

    US Post Office - Inside

    US Post Office

    (78 reviews)

    COVID-19: Social distancing is not enforced at this establishment. Some of the staff wears a mask…read more All customers are not expected to wear a mask. It's optional now. There are no hand sanitizers available for customers to use. This place is open and available with no limited capacity. They are not sanitizing in between customers. COVID-19 Vaccination Proof: This establishment currently does not require proof of vaccination. While I was here in this establishment several days ago, I asked if they had any special offers and they weren't offering any at the moment. They also do not allow pets in their establishment UNLESS it's a service animal. Parking: The parking lot for this establishment is behind the establishment, and it's shared with other businesses. The lot rarely ever gets full though. So don't worry. Each parking spot is pretty wide. You can also do street parking. Take your pick. Establishment: The establishment itself is very clean, neat, tidy, and organized. Staff: The staff here are very friendly, helpful, and knowledgeable. This is one of my go to post offices in my area. I enjoy coming here because everyone who works here are super reliable, efficient, kind, and helpful.

    Unreliable and unprofessional. The San Marino post office closes during arbitrary times. While…read morethere's a closed sign (see photo) when they should be open (11:30 am), you can hear the workers behind the doors talking and laughing with music blasting. This location has gone from a B+ to an F.

    The UPS Store

    The UPS Store

    (176 reviews)

    Just adding my 2 cents. This is the closest UPS location for me, and have been here numerous times…read moreover the years. Service can be brusque; perhaps their reasoning is they are a necessary service with a guaranteed group of core customers, so why indulge them with courtesy? The office can be messy, in part because it's definitely on the small side, so lots of boxes are placed in areas where customers go. I now only come to this branch if I have a simple task, like bringing in a package that is already properly taped up and already has a label that can be easily scanned. Even then, you are asked to place your item on the stack of boxes in the middle of the store. Anything more complicated, or requiring more assistance, I go to the UPS by Vons on Colorado.

    Wtf is wrong with this place? I've been here twice and the lady with the covid mask is still rude…read moreas hell. She's like the UPS Store Darth Vader. It's hilarious how they have these stock images on their home page with staff and customers smiling and engaging in pleasant interactions. None of that occurs here I can tell you that. I only come here because it's on the way home and the other spot a few miles away is too much of a hassle with parking. My first visit she scolded me about not having the box with the scan code, which I had forgot to bring. Sure, that was my fault, but she made it seem like I had committed treason. So I just walked out. Well, this time around I figured maybe she was having a bad day. I had my return with the scan code. After greeting her and getting zero response (shocker!), she goes ahead and scans my phone. Then she prints the return label and just hands it to me and demands that I put it on the box. I ask where and she says "over the old address!" Yo, isn't that your job lady? And then she gruffly tells me to just put the box on top of a whole bunch of other boxes that were just sitting in the middle of the store. So I guess I work here now! And why the eff is there a pile of boxes in the middle of the store anyway? Which brings me to another gripe: this place is disorganized as hell. There are boxes lying around everywhere and the counters barely have any space to do anything. Just piles of paper, stationery, knick knacks, the Epstein files, you name it. It really makes you question how thorough they are with your packages. Seriously. Thanks to Yelp, you can see how others feel about this place. On some of these reviews, their business manager replies with a lame cut and paste message apologizing and claiming they'll look into it. Lulz, yeah right. Your problems are still there! Get a clue, man! Avoid this store if you can.

    US Post Office - postoffices - Updated May 2026

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