COVID-19: Social distancing is not enforced at this establishment. Some of the staff wears a mask…read more All customers are not expected to wear a mask. It's optional now. There are no hand sanitizers available for customers to use. This place is open and available with no limited capacity. They are not sanitizing in between customers. COVID-19 Vaccination Proof: This establishment currently does not require proof of vaccination. While I was here in this establishment several days ago, I asked if they had any special offers and they weren't offering any at the moment. They also do not allow pets in their establishment UNLESS it's a service animal. Parking: The parking lot for this establishment is behind the establishment, and it's shared with other businesses. The lot rarely ever gets full though. So don't worry. Each parking spot is pretty wide. You can also do street parking. Take your pick. Establishment: The establishment itself is very clean, neat, tidy, and organized. Staff: The staff here are very friendly, helpful, and knowledgeable. This is one of my go to post offices in my area. I enjoy coming here because everyone who works here are super reliable, efficient, kind, and helpful.

I went to the post office to mail packages at 4:30 pm on 5/22/26. There was one lady was serving. I…read moreasked the question about the cost of the package, she treated me like a child. I understood what she said, but it showed other options of the cost on screen, I thought the cheapest one would apply. But the way she said was very rude. She should know better how to treat customer better. The location is convenient but it's still a ridiculous service and she does not care because it's a government job and not easily get hired.

i left that horrific alhambra post office that is always short staffed and you have to wait 45…read moreminutes to get to the counter!!! i ran over to the post office in sg...on del mar and they had 5 people working behind the counter!!! it was nice and cool in there...the girls at the counter ver nice and i was out in several minutes!!!! for those of you who are giving this post office bad reviews....go to the alhambra post office!!! you will be giving san gabriel post office 5 stars!!!!

7/22/26 Thus is the P.O. nearest to us at the moment. It's small, very dated and quite dark for a…read morepost office. Very dimly lit. I'm just dropping off a birthday card going to Germany. I didn't encounter staff at this visit. Quick, cursory look, it's not aesthetically pleasing but I'm fairly certain it's a place of business that gets the job done, I hope. I will find out once my friend informs me when AND IF the card gets to its destination. From a few of the places I've lived (addresses/cities) I noticed that over the years some P. O. are highly unreliable, sadly. I'm banking on this location to be a reliable source of service. Keeping my fingers crossed (hoping that "looks can be deceiving" part, coz this place looks like it needs more than a fresh can of paint or overhaul).

Wow, what can I say? Not a pleasant experience at all, unfortunately. And this was two days before…read moreChristmas. My cousin needed a box for a white elephant exchange and an Apple gift card. This post office had both items, fortunately. There was only one other person ahead of us and the lady working at the counter was exchanging familiar holiday pleasantries with her, maybe taking just a tad bit too long. But whatever. When it was finally our turn, her tone and attitude did a complete 180. This seemed really odd to me, but then again, this is the post office. And I figured it would be a quick in and out; at least that's what I thought it was going to be. Every answer and sentence from this woman was curt and just super impersonal, like she didn't like the fact that we were there in the first place. No holiday pleasantries for us, I guess. And all we did was walk in. Things got worse after that. Apparently the Apple gift card he wanted to buy wasn't working and accepting money for whatever reason. And so she asked us to grab another one. That one didn't work as well. But she had already charged his card. 15 minutes later, after some computer keyboard magicianry, she ended up having to give only partial cash back from the total gift card amount since they didn't have enough cash on-hand in the register. The rest came in a money order that she had to process as well. So now we're being inconvenienced with having to carry around money orders because - for reasons that were really never made sense - the gift cards wouldn't take any money. Another staffer was there, maybe a manager, who had to put in his code in the computer to authorize these transactions. I told him maybe they should pull all the Apple gift cards from the shelves since they don't apparently work. He completely ignored me. Didn't even look my way. In the end, his colleague could barely muster up an apology for a 15-minute interaction that should've taken a couple minutes. I think I may have heard a whispered or muttered "sorry about that" at the very end. LAME!

The surveillance footage from this local neighborhood incident is deeply disturbing. A local mail…read morecarrier was caught on camera throwing rocks at a harmless, well-known neighborhood peacock, leaving, and returning with a stick to strike it over the head. Escalating a situation to deliberate cruelty against local wildlife shows a complete lack of judgment and restraint. Our community expects basic professionalism and safety from delivery personnel. This employee needs to be investigated by the U.S. Postal Inspection Service and held fully accountable. Video is difficult to watch but here it is for your referencing. https://www.youtube.com/watch?v=N3gXYP4En08

As of 8/31/26, the self serve kiosk is not 24hrs. It is located in the closed section of the post…read moreoffice. It used to be where the PO Boxes were.

this place is a fn...joke!!! they are always short staffed and if you complain some lady will…read moresay....its lunch time!! i got there monday at 1pm. there were two people at the counter and 10 people waiting in line. one of the people was doing what behind the counter....and not taking anymore people!!!! again....wtf.. there's a supervisor lurking in the background and of course...he doesn't help!!! it's the post office...it's not his job to help!!! hire some people morons!!! i ran over to the san gabriel post office on del mar...and there were 5 people behind the desk, nice and cool, and only one person in front of me!!!! i was out of there in a mtter of minutes!!!! alhambr post office ... you suck!!!

I was driving on Colorado Blvd on my way to work. I thought to myself... where is the post office…read morein Pasadena. Well, right when I looked up and turned to my right, I saw United States Post Office Pasadena LOL. I was like no way... the universe just answered my question or perhaps I did subconsciously LOL. Anyway, during my break time, I walked over here to drop off an Amazon return item that I had to package and seal which wasn't too bad. It's a small post office that has maybe 2 or 3 stations and some P.O. boxes available. The line was short with two people ahead of me, however, it was about a 10 minutes wait before it was my turn. There was only one person working behind the counter. Once I got up to the counter, it was scan bam thank you mam... 10 secs and I was done and out LOL. The staff was pleasant and nice. I'll be back to use this post office in the future. Funny, I've walked on that side of the street before and never noticed this post office. I guess we don't see it until we're looking for it. So start looking around your surroundings... it may surprise you and answer your questions LOL.

Congratulations, this is both the worst service I have received at any USPS office and the worst…read moreservice I have received anywhere in Pasadena. One lady looked like she should not be interacting with humans at all - no greeting, unwelcoming, rude tone, salty face, and just straight-up bad attitude. The other young lady was having a personal phone conversation on her cell phone the entire time she was serving customers, more focused on the phone conversation than the people in front of her. On top of that, you also don't have a self-service kiosk there so you have to go in and deal with those two. Who's managing these people?

Gets the job done. Lots of parking. Closes later than other USPS locations. Open on Saturday.read more

Walking into this place feels like entering a live-action social experiment where patience goes to…read moredie. Line? Not a line but a full-blown pilgrimage. You start inside, then get promoted to the outdoor expansion pack because apparently square footage is optional here. By the time you reach the front, you've aged emotionally. Staffing situation: one employee holding down the entire operation like it's a one-woman Broadway show except the performance is titled "Please Wait... Forever." Every window moves at the speed of dial-up internet in 1998. You could mail a letter and receive it back before your turn gets called. Will call? That's not will call. That's won't call. Packages go in, but retrieving them feels like trying to access a hidden level in a game with no instructions. And let's talk about the atmosphere. A fascinating mix of confused customers, restless energy, and a few random characters just lingering like NPCs with unfinished quests. Highlight of the visit: being told nothing, slowly. If you're planning to come here, bring: - Snacks - Water - A folding chair - Possibly a will and testament On the bright side, if you survive the experience, your patience stat will be maxed out for life.

The service here is fairly quick. Everyone is knowledgeable and the lines move pretty efficiently…read more The workers will answer any questions you have. The best part is that they don't rush the elderly people here. Thank you for serving our community!

I would highly recommend anyone DON'T COME TO THIS USPS Location in TEMPLE CITY…read more I have consistently had negative experiences every time I visit the Temple City USPS Post Office. The attitude and tone of an employee named Kay have made me feel uncomfortable and unwelcome on multiple occasions. This is not the first time Kay has insisted on policies that do not appear to exist. During my most recent visit, I brought prepaid packages with shipping labels that had been created in Arcadia and attempted to drop them off at the Temple City Post Office. Kay told me that this was not allowed and instructed me to return to the Arcadia Post Office to mail the packages. To my knowledge, prepaid USPS packages can generally be dropped off at any USPS Post Office, regardless of where the label was created. It seemed as though this policy was simply made up without any legitimate basis. The way I was treated left me feeling singled out, disrespected, and discriminated against. No customer should feel uncomfortable or be given inaccurate information when using USPS services. This appears to be an ongoing issue at this location. The Temple City USPS Post Office currently has a 2.4-star rating based on more than 100 customer reviews, which suggests that many other customers have had similar experiences. I respectfully request that USPS investigate this matter, review the employee's conduct, and ensure that customers receive accurate information and professional, respectful service in the future.

1/24/26 What can I say? It's the Post Office. Short & sweet, it's clean, appears to be well…read moremaintained. Right now it's closed so I cannot review the staff interaction bit. It fits my purpose, to buy stamps since all my stuff (crafts & other things) are packed away for the time being. The kiosk was definitely convenient & easy to use. It's still sticker shock, now that 1st class stamp now costs $0.78 & international is $1.70. Even my friend in Germany says that's really steep. It is what it is, probably the reason most folks do email & other means of correspondence nowadays. It was a good experience, quick & easy peasy.

horrible service, talk behind customer back in diff language not knowing i understood and had the…read moreaudacity to say that other usps workers didn't know what they were talking about either go spend your time somewhere else don't waste it here unless you just need simple drop offs they're horrible it's like these guys can never take out 5-10 minutes out of their day to actually provide the bare minimum for customer service and actually help you with what you need help with mind you they get paid vacation and health insurance too

Buying postage stamps in person…read more.. Did you ever leave a business and think: "I should have bought _____." That's what happened after I left Sierra Madre's Post Office. As I was driving to my next destination, I thought that I should have purchased more stamps. Just then, I saw this post office in Arcadia and made a quick left into the driveway - after the post office - because there was a van coming out of the driveway closest to the post office. Turns out that what I did was correct. The driveway closest to the post office is one-way out only. I read the reviews about the older Asian female worker. She was scolding the customer in front of me. Oh wow. When it was my turn, I wondered if she was going to yell at me for paying in coins. Haha! I took a chance and unloaded what felt like five pounds worth of nickels, dimes, and quarters! It's good to put them back into circulation, right? ... because two international stamps are only $2.90 right now. It's a great time to use coins as payment for this small amount of currency! I thought I counted correctly, but all she said was, "You need ten more cents." That was my cue to give her ten pennies... LOL! Anyway, that's my way of risk-taking. I'll play it safe the rest of the day... Hopefully...

DO NOT GO HERE. I've been here a few times already and have had horrible experiences each time due…read moreto the workers. They are not friendly or helpful at all. They always have a friendly on their face and always complicate things for you instead of explaining nicely or clearly. I literally have to brace myself every time I go and dread mailing stuff out from here. I've never had such bad customer experiences before and this place takes the cake. 10/10 would NOT recommend, literally go somewhere else

One key note: If you need counter service, they are not fully open all day. As of Dec 2024, they…read moretake a lunch break in between from 2-3pm, so avoid that time if you need mailing service help. That being said, very nice place to get your shipping needs covered! The woman working the front was very nice and prompt in helping with my package. No line either which is nice. If you live in the area, recommend!

It's ok for the Amazon and UPS service it's just a mailbox place it's quick in and outread more