No Explanation, the attitude from the lady was awful that worked there. She would cut me off when I…read morewas speaking. DO NOT GO HERE NOT RECOMMEND

If I could give it zero stars I would , the lady was mean and gave an ugly attitude wouldn't…read morerecommend coming here. Not only did she give attitude to me but to the lady in front of me.

I spoke on the phone with Asha and she was so incredibly kind and helpful!…read moreWe weren't able to fix the problem but she gave me the answers I needed to get an answer. I also make my money orders here often and the staff is always as helpful as they can be an accommodating to other customers with language barriers or disabilities. No post office is going to be perfect let's be honest but these are honest, hard working people trying their best and it's greatly appreciated!

Abysmal customer service. Went in to ask a question on how to add a unit for an ADU that we built…read moreso they can deliver mail. Postmaster didnt want to take a quick minute to answer my question, POS

I am concerned about our checks going missing after they are picked up. Someone stole a batch of…read moreour checks (all 37 of them) after the mail lady picked them up form our office. The larger $ value checks were tampered and they changed the payee. Luckily we have positive pay and they were rejected. We also had check cashing places calling to validate checks that had also been tampered. How does this happen when they are picked up directly by a USPS employee. Not the firts time this happens.

Miss Denise is always friendly and knowledgeable. THe office has a nice choice of Hallmark cards on…read moredisplay for sale which is very convenient and a good reminder for those special occasions or just because.

There's air conditioning, & the Lady who attended me was lovely, Great customer service &…read moreattentive, I recommend this post office!

I red all of the reviews and I took all the negative as a sign to be prepared. The system is…read moreorganized and the reps were really helpful. They offered many different ways to pay for their services. There is a list of fees. But truthfully I appreciate a due diligence in a profession. What I mean is they checked and rechecked each others work. , seriously, checked your application, triple checked and checked again to get you the most accurate results. If you need another copy of the application the representatives will help you with that. Just be polite in any language. Please just know too that they take 5 walk-in daily and only 5 walk ins with those without an appointment . They run a tight ship, that they are open 9:00am sharp!!! Please be kind, mature and respectful and everything will work out in the end. Communicate always. Advocate for your needs to all of the employees. If you hear your number and your not ready just let them know. I had a 9:00am appointment and arrived at 8:30am and waited in their lobby. I was done with my appointment at 9:24am. Doors open at 9:00am. Both lobby of legal documents and The full post office opens too if you need cool stamps for your collectors out there. Anyways . Thank you to each of you . You made what could be a stressful appointment really manageable and not stressful at all. My appointment was right before Easter and my representative reminded me of my mother. A hard working woman in a tough job.

You already have low expectations for post offices... but this one truly encompasses the worst of…read moreall public service offices. Horrible staff. Horrible management. Worst USPS ive ever visited.

We came in to buy postage & envelopes to send several letters to Santa. Without hesitation the mail…read morelady received my son's letter with a big smile and the experience 10x better than I could have imagined. I believe her name is nancy. The post office is very lucky to have her on staff. She's always very efficient and helpful. This post office location is always clean and welcoming. Having a post office is our community is very valuable.

The lady who " helped" me out was rude right off the bat. She had no customer service skill /…read moreability to demonstrate here. She did not bother to watch her tone, attitude or lack of care to help. Any detail she found wrong with the package I was returning she would would just state what was wrong and look at me. She rolled her eyes and gave me a blank stare instead of answering a question or giving a suggestion. I didn't have strong tape to seal the bag so when I showed her and told her why she only looked at me and said " it has to be closed ! " I asked if " she had tape and whether I can use it and seal it right away" . She rolled her eyes and said " close the door! " and I did , she left to get it and came back and said " open it here " . I couldn't believe she would be so bothered by providing minimal help with this. I looked at her coworkers and thought " wow ! " this behavior is acceptable because they are the experts here but if it was the other way around and they were the customers at any establishment where they are not the "experts" then I'm sure this employee would have hoped for the best support from whichever establishment visited. Ultimately, this was my first time choosing to make a return here and the last time. Fed Ex or UPS have had long lines maybe or are further out locations from me to do a return but I'll take a longer commute over coming here where treating others with basic kindness and basic human mutual respect is non existent.

Justice went above and beyond she made me feel comfortable and I just allowed her to drive me to…read morethe process of success her great smile and the passion for her job is unmatched she made the transaction blissfully amazing everything went perfectly thank you so much

Forget the lie you read on here , I just walked out and I am speaking for my self I really did like…read morethe service period .we are here to mail our latter not sleep with them or live with them ..

DONT GO HERE. wish I could put -1 stars Went to the United States Postal Service location at Fig &…read more51st on May 29th around 11AM just to drop off a prepaid package, and the experience was terrible. The woman working there was rude and dismissive from the beginning. I asked for a receipt after dropping off my already labeled package and she told me they "don't give receipts there." When I mentioned other USPS locations do, she responded with attitude and told me to "go back there then." What made it worse was she refused to even scan my package or place it somewhere secure. She told me to leave it in a clear box near the front. I politely asked if she could scan it and place it in the back so it wouldn't get taken, and she refused saying, "No one will take your package." Completely unprofessional customer service and a very uncomfortable experience for something that should've taken less than a minute. After looking online, it seems many other people have had similar issues at this location. USPS seriously needs to address the customer service here.

I arrived here late just minutes before closing. I waited a few minutes to be helped and was…read moregreeted by a woman who was very helpful. My needs were time sensitive and were quite complicated. She went out of her way to rush over to the manager to approve my request. Both her and her manager were very polite and extremely helpful.

They have lost so many of my letters and packages. Including my state ID I don't know what to do at…read morethis point I'm scared to mail anything out cus they'll probly end up loosing it!

Went in today to renew my passport and it was the most exhausting passport renewal of my life !!!…read moreSomehow the lady working the window couldn't place the paperwork inside the envelope making the process difficult. She was telling me what page numbers to place inside as If I do this on a daily basis. Besides making it confusing for me , she was making hold the line which is pretty annoying when people are in a rush . The reason why this post office has good reviews is because they ask you to rate them in from of them . They place the paying screen in front of of you with 3 different faces to show your satisfaction. I'm sure most people feel pressured to push the happy face button lol . I didn't

Very nice and helpfull people attend here. I drop mail almost daily, and always good attention.read more