Never seen bulletproof windows in a USPS location. Place looks gloomy and depressing. I felt very…read moreunsafe even though the neighborhood is ok. Workers look unhappy. Not the best location imo. I'd rather go to another location.

If I could give it zero stars I would , the lady was mean and gave an ugly attitude wouldn't…read morerecommend coming here. Not only did she give attitude to me but to the lady in front of me.

Abysmal customer service. Went in to ask a question on how to add a unit for an ADU that we built…read moreso they can deliver mail. Postmaster didnt want to take a quick minute to answer my question, POS

fuck this post office. paid extra money for a package of mine to be delivered on a specific day…read moreonly for them to say it was "delivered" when it never left the post office. was on call for over 4 hours for them to tell me I could just pick it up but the lady at the front desk wouldn't let me pick up the package cuz it wasnt "sorted out" for what she told me. was told that it will deliver the next day. couldn't deliver cause of " insufficient address" and now I have to wait for the next day to pick it up. wasted my goddamn time and money for this shit and terrible service. Also the lady at the front disk needs to fix her attitude to the way she speaks to young people. I always issues with this place, if I could give 0 stars I would.

Miss Denise is always friendly and knowledgeable. THe office has a nice choice of Hallmark cards on…read moredisplay for sale which is very convenient and a good reminder for those special occasions or just because.

I am concerned about our checks going missing after they are picked up. Someone stole a batch of…read moreour checks (all 37 of them) after the mail lady picked them up form our office. The larger $ value checks were tampered and they changed the payee. Luckily we have positive pay and they were rejected. We also had check cashing places calling to validate checks that had also been tampered. How does this happen when they are picked up directly by a USPS employee. Not the firts time this happens.

There's air conditioning, & the Lady who attended me was lovely, Great customer service &…read moreattentive, I recommend this post office!

You guys hired this new foreigner Ethiopian cashier that messed up my experience entirely . I ship…read morehere so often and she's going to tell me like I'm stupid that I can ship at the box . I was one step from cursing her ass out but I have class . Please usps team reconsider who you have representing your company . Stupid lazy and loud cashier isn't a good look for your company .

Worst post office to go to. There is no purpose for a line. Takes such a long time to process 1…read moreperson then other people jump in, just to drop something off shouldn't take so long. How can one post office have such horrible service for so many years.

I had a very unpleasant experience at this post office today. I came in with several prepaid…read morepackages and from the moment I approached the counter, the clerk (African American lady) already had an attitude. The first thing she said to me was, "You need to ship all that?" in a very dismissive tone. I calmly answered yes. She then told me that she would take the packages "this time," but that next time I would need to go to a different location on 56th Street before 4 p.m. because their trucks leave early. While I acknowledged this and said okay, the way it was communicated felt unnecessary and rude. She then began examining the labels and pointed out that one box was labeled incorrectly and should match labels. I explained that the label was generated through Shopify under the "medium flat rate" option and that these packages are not returned, which indicates the labeling is correct. She raised her voice and insisted that if it didn't match, the buyer would be charged an additional shipping fee. I again acknowledged her concern. Despite this, she still accepted the packages. Throughout the interaction, her tone was confrontational and unkind. Even after everything was accepted, when I politely wished her a great day before leaving, she responded dismissively with "Mhm." Customer service should be respectful and professional, especially when someone is simply trying to ship prepaid packages. Unfortunately, this interaction felt unnecessarily hostile. I live in Huntington park yet will not be returning to this location, but I do hope future customers are treated with more kindness and courtesy than I was today. Although, with all of these bad reviews it doesn't seem that way.

The lady who " helped" me out was rude right off the bat. She had no customer service skill /…read moreability to demonstrate here. She did not bother to watch her tone, attitude or lack of care to help. Any detail she found wrong with the package I was returning she would would just state what was wrong and look at me. She rolled her eyes and gave me a blank stare instead of answering a question or giving a suggestion. I didn't have strong tape to seal the bag so when I showed her and told her why she only looked at me and said " it has to be closed ! " I asked if " she had tape and whether I can use it and seal it right away" . She rolled her eyes and said " close the door! " and I did , she left to get it and came back and said " open it here " . I couldn't believe she would be so bothered by providing minimal help with this. I looked at her coworkers and thought " wow ! " this behavior is acceptable because they are the experts here but if it was the other way around and they were the customers at any establishment where they are not the "experts" then I'm sure this employee would have hoped for the best support from whichever establishment visited. Ultimately, this was my first time choosing to make a return here and the last time. Fed Ex or UPS have had long lines maybe or are further out locations from me to do a return but I'll take a longer commute over coming here where treating others with basic kindness and basic human mutual respect is non existent.

Justice went above and beyond she made me feel comfortable and I just allowed her to drive me to…read morethe process of success her great smile and the passion for her job is unmatched she made the transaction blissfully amazing everything went perfectly thank you so much

A large woman that works at the post office with the Clerk ID Number 05 is very unprofessional,…read morerude and aggressive. She is extremely unprofessional and has extremely poor customer service skills. I do not believe she holds the skillset to be a lead clerk operating a post office alone. She kicked me and several other guests out of the store at 12:25 pm today. She was in the middle of a transaction with me when she got up proceeded to kick me and all guests out of the store. One of my packages was in the process to be shipped. I had to open the Mail Drop door at the clerk desk to retrieve my package and collect the rest of my packages to leave the post office. She was irrational and irate and even yelled at me. At 12:20 I walked into the store. A male was shipping off a package. We were the only two guests in the store. When he left. I finished packaging several packages to be shipped. I waited a moment and walked to the clerk desk. When I got to the front she said "next time don't come to the desk until I call you." I assumed that meant she was not ready to service me. So I stepped back to the front of the customer line even tho I was the only guest in store. When I went back to the front of the line she said "You can come now. What do you need? ." I got to the desk and said " I have a few packages to ship off." The clerk asked me to put all my boxes in the delivery drop off door. I told her that I would prefer to do that transactions one at a time to avoid getting packages delivered to the incorrect location. Considering the boxes were identical and this mistake has happened in the past I urged to her that that was not my preferential way of getting the packages shipped and told her that I would prefer to ship them separately. I literally had to beg her to do her job. The 1st QR code was scanned and I got the receipt for the 1st box. I put the second box in the drop off door and she continues to aggressively urge me to put all of my boxes in the drop off box. I declined the offer and she stated that it takes too long to do the transactions one at a time. I was still the only guest in the post office. I tell the clerk that I am on my lunch break and I don't want to go back in forth with her. I even stated " I'm literally begging you to let us do this transaction separately so the boxes don't get mixed up. " I even asked her if there was a manger or someone else that could help me since she didn't not want to ship my packages. She said " no it's a manger at another post office you can go to." She was on some strange power trip. While having this discussion more guest came into the post office. She grew angry got up and started yelling and proceeded to kick me and everyone else out the store. I had to start recording the incident while I grabbed my boxes to leave. I informed the clerk that I was recording her and that I would follow up with filing an incident report to start a formal investigation with the postal service. While I sat in the car the woman continued to fuss at other guests outside of the post office telling them that the post office was closed for the rest of the day even though she put a sign on the door that stated " out for lunch" I believe she only said this to other guests because she did not want me to continue waiting for the postal workers to get off lunch so that I could continue shipping my packages. While I waited a post office delivery man came to drop off packages. She opened the door for him and walked around the plaza to go shopping for lunch. On her "lunch break" she even took the time to record me in the car while I was on the phone with the post office documenting the occurrence to initiate a formal investigation. She even yelled at me from outside the post office while I was on the phone with customer services. This incident is highly alarming. The woman was very aggressive, rude and unprofessional and does not have the skillset to service the public. The woman was so crazy that when I was leaving the post office she slammed the door and said "girl bye". On her " lunch " she took the time to do all of this I assume to intimidate me. It was all totally unacceptable inexcusable behavior. Usps needs to have better discernment when hiring postal workers.

Your employees have a bad attitude rude. They need to go to some orientation classes to help them…read moreguide the customers and greet them and not make them feel uncomfortable. When you ask him a question they respond with you with an attitude. I will not go to this place This is the second time I have the same issue. Today is January 7th 4: 20. Pm

I arrived here late just minutes before closing. I waited a few minutes to be helped and was…read moregreeted by a woman who was very helpful. My needs were time sensitive and were quite complicated. She went out of her way to rush over to the manager to approve my request. Both her and her manager were very polite and extremely helpful.

They have lost so many of my letters and packages. Including my state ID I don't know what to do at…read morethis point I'm scared to mail anything out cus they'll probly end up loosing it!

Went in today to renew my passport and it was the most exhausting passport renewal of my life !!!…read moreSomehow the lady working the window couldn't place the paperwork inside the envelope making the process difficult. She was telling me what page numbers to place inside as If I do this on a daily basis. Besides making it confusing for me , she was making hold the line which is pretty annoying when people are in a rush . The reason why this post office has good reviews is because they ask you to rate them in from of them . They place the paying screen in front of of you with 3 different faces to show your satisfaction. I'm sure most people feel pressured to push the happy face button lol . I didn't

Very nice and helpfull people attend here. I drop mail almost daily, and always good attention.read more