A large woman that works at the post office with the Clerk ID Number 05 is very unprofessional, rude and aggressive. She is extremely unprofessional and has extremely poor customer service skills. I do not believe she holds the skillset to be a lead clerk operating a post office alone. She kicked me and several other guests out of the store at 12:25 pm today. She was in the middle of a transaction with me when she got up proceeded to kick me and all guests out of the store. One of my packages was in the process to be shipped. I had to open the Mail Drop door at the clerk desk to retrieve my package and collect the rest of my packages to leave the post office. She was irrational and irate and even yelled at me. At 12:20 I walked into the store. A male was shipping off a package. We were the only two guests in the store. When he left. I finished packaging several packages to be shipped. I waited a moment and walked to the clerk desk. When I got to the front she said "next time don't come to the desk until I call you." I assumed that meant she was not ready to service me. So I stepped back to the front of the customer line even tho I was the only guest in store. When I went back to the front of the line she said "You can come now. What do you need? ." I got to the desk and said " I have a few packages to ship off." The clerk asked me to put all my boxes in the delivery drop off door. I told her that I would prefer to do that transactions one at a time to avoid getting packages delivered to the incorrect location. Considering the boxes were identical and this mistake has happened in the past I urged to her that that was not my preferential way of getting the packages shipped and told her that I would prefer to ship them separately. I literally had to beg her to do her job. The 1st QR code was scanned and I got the receipt for the 1st box. I put the second box in the drop off door and she continues to aggressively urge me to put all of my boxes in the drop off box. I declined the offer and she stated that it takes too long to do the transactions one at a time. I was still the only guest in the post office. I tell the clerk that I am on my lunch break and I don't want to go back in forth with her. I even stated " I'm literally begging you to let us do this transaction separately so the boxes don't get mixed up. " I even asked her if there was a manger or someone else that could help me since she didn't not want to ship my packages. She said " no it's a manger at another post office you can go to." She was on some strange power trip. While having this discussion more guest came into the post office. She grew angry got up and started yelling and proceeded to kick me and everyone else out the store. I had to start recording the incident while I grabbed my boxes to leave. I informed the clerk that I was recording her and that I would follow up with filing an incident report to start a formal investigation with the postal service. While I sat in the car the woman continued to fuss at other guests outside of the post office telling them that the post office was closed for the rest of the day even though she put a sign on the door that stated " out for lunch" I believe she only said this to other guests because she did not want me to continue waiting for the postal workers to get off lunch so that I could continue shipping my packages. While I waited a post office delivery man came to drop off packages. She opened the door for him and walked around the plaza to go shopping for lunch. On her "lunch break" she even took the time to record me in the car while I was on the phone with the post office documenting the occurrence to initiate a formal investigation. She even yelled at me from outside the post office while I was on the phone with customer services. This incident is highly alarming. The woman was very aggressive, rude and unprofessional and does not have the skillset to service the public. The woman was so crazy that when I was leaving the post office she slammed the door and said "girl bye". On her " lunch " she took the time to do all of this I assume to intimidate me. It was all totally unacceptable inexcusable behavior. Usps needs to have better discernment when hiring postal workers. read more

See all

Your employees have a bad attitude rude. They need to go to some orientation classes to help them guide the customers and greet them and not make them feel uncomfortable. When you ask him a question they respond with you with an attitude. I will not go to this place This is the second time I have the same issue. Today is January 7th 4: 20. Pm read more

US Post Office - Post Offices Near Me - Los Angeles, California

The people there are racist, I don't understand why they overcomplicate their job if they don't like it, they can always quit! The service Is Unprofessional, rude. Made an appointment for my little sister to take out her passport. She just turned 18 so we were told that she had to bring her high school, IDs, and any form of identification, like her birth certificate! This Hispanic big built lady, did not want to proceed with giving my sister the paper she needed to get her passport which she need before leaving to the Navy. The big lady denied it because according to her, she doesn't have a drivers license or another ID form, but we presented many and maybe she was having a bad day or whatever the case was I really don't understand how other Hispanics could be racist towards other Hispanics??? Like make it make sense you hate yourselves just say that!? only thing I regret is not getting her name because I could've reported her to corporate, and to be honest, I will make another appointment but somewhere else because this is a nasty low value facility. It's not even clean to begin with, many customers said that they have made several appointments and had to request days off to get their documents, but unfortunately, it's people like the lady that attended me today they make it hard for everybody. My advice stay away from this place. Don't come to this place book your appointment elsewhere if you want to waste your time then book your appointment here. ! read more

I came at 4:25 Yall close at 4:30. I saw this big lady or man whatever just starring at me through the door hearing me say it wasn't even closing time. I had one small packet in my hand. Aside from the horrible service they give and the worst part being that unfortunately that this is my closet post office. I hate it here literally the worst location and worst "workers" if you want to call them that. read more

They close for lunch time but don't put a return time on their sign. Why don't they take turns taking lunch? read more

US Post Office - Out to lunch sign - Post Offices Near Me - Los Angeles, California

Okay first of all. They don't answer the phone? They are extremely rude. They are on their phone the person who left a good review is lying. It is not okay for them to ship off packages whenever they feel like! The women here should be fired and I have reported them to Consumer Affair number is 323-586-1250. These women should BE FIRED. They should go home if they want to be texting. Sometimes they don't even talk to you they just tap on the table for you to walk to them. Rude and the most unprofessional people ever. I don't even think the DMV workers are this rude. read more

Don't come here all the window females are rude asf always have an attitude never willing to help with anything..they get mad if you ask a question like wtf you here for then ...they close all day at random times read more

Very rude obnoxious so called postal workers. I asked her a general question. She didn't answer. Then I asked her again. Again no answer and she just kept on referring me to the payment box to answer the questions. Asked her again she finally gave me a snide remark. There was no line so she could have answered my question. Now I know why this place is not busy. There will come a day where the US office is obsolete. read more

Sorry I have been coming to this branch for some time now but I have to call out this lady for giving me such a bad attitude and denying me of service. To put some context, I came in and ask if the system is back up and asked her if can take mail now(last week system was supposedly not working). So she opens the booth and does not answer my question. And then I had ask her again if it was working and she said," you're trying to be funny why do you think I took it". Then I had told her that I am not a mind reader and she said you know what take your package and mail it elsewhere. So I tried to take a picture of her to notify her supervisor and she blocks her face because she knows she was in the wrong! She is dealing with a customer service job and she should have the deceny to atleast answer my question and not deny my package! I dealt with her before and she does this all the time!! Pls we need to get her in the back were she wont have human contact or to be fired! Respectfully for all patrons of this usps branch! read more

US Post Office - Rude teller. Denying me of service - Post Offices Near Me - Los Angeles, California

This place is a joke! They are never opened! The person in charge of this usps facility is a laughing stock. I will report to the main facility about this Usps location. They never have any employees here and they never help anyone out. They take 3 hour lunches?? This is disappointing and sad for the people that live in this area. read more

US Post Office - They take 3 hour lunches here. How disappointing. - Post Offices Near Me - Los Angeles, California

Came to this post office to sent out a lettered mail and lady told me I can't talk unless spoken too rudest bitch ever

Don't bother coming here. Customer service is always terrible and they are never willing to help or give you alternative options. If I could add zero stars, I would. read more

they forgot to scan my package and when i went in for an update the last was very rude and rolled her eyes at me when i was simply asking her a question. Workers are rude here read more

This place has AWFUL customer service, they are RUDE assssss HELL , they have NO type of patience or whatsoever, yell at u like your a little kid , I recommend going somewhere else & save urself a headache! read more

The office is supposed to be open until 4:30 but in this place at 4:20 and is closed! also the persons at the desk are always shouting aloud and with bad manners. is sad coming here and people who are working are in bad mood all the time. why don't get another job? and why the administration doesn't matter about the quality of service in here? read more

This location does not scan packages with prepaid shipping labels and do not give receipts. I've asked them to please scan the package and they said they will eventually scan the item. I'm fine not getting a receipt but at-least scan my item so I know it won't get lost. Customer service reps look bored and don't seem friendly. This is probably the worst usps location I've been too. read more

All the women that work here are miserable and can't even print out a label for you. This is why people go to UPS. Both cashiers have a dry personality and look like they hate their jobs. If you just sit there for 5 minutes and listen to how they talk to the customers you'll see that they're miserable. Unfortunately, the supervisor does better than her employees. read more

Everyone who works at this location is extremely EXTREMELY rude. They are not welcoming at all & most of the time they are on the phone. I dropped off a prepaid labeled package and was told they cannot provide me with a receipt. I have no idea how they still have the same personnel working here after all of these negative reviews. I would give this location 0 stars if I could. read more

Welp, i had given my original ladies a 4 star. I missed them very much! They cares about this location, try to help and all. Today, i went In because they lost my package (it shows it was never scan). The woman gave me the nastiest attitude. It was disgusting how she reacted. I wasn't accusing her or anything. Not to mention, she spends a long ass time talking to certain people about her personal business. Even though theres a line and shes alone.... I'll just but my stuff in the downtown one instead read more

If I could give 0 stars I would. Worst post office I've used in the city. The workers are rude and unhelpful. They'll yell at you and have a lot of attitude. They tried to refuse acceptance of a pre-paid square package that they thought was too large and heavy. It was smaller and lighter than the max USPS quota and it was pre-paid with shipping label attached. Dropping off packages there almost always ends in a quarrel with the lady behind the counter who really wants to do least amount of work. It's usually the same person. read more

This has been the WORST WORST customer service every in my whole life . The lady that attended me was so so rude was going to send next day package and she threw me the form and said you should learn what to do first . Like I'm sorry that's my first time and isn't it your job to INFORM ME WHAT TO DO . She slammed the papers and closed the window on me I GOT SO SO SO MAD I told her her service was a piece of **** and she told me IM A PIECE OF SHIT ! RUDEST PERSON IVE EVER ENCOUNTERED WITH DO NOT COME HERE UNLESS YOU WANT A STRANGER TO CALL YOU A PIECE OF SHIT ... hahahhaha read more

LADY WAS EXTREMELY RUDE!!!!I asked a simple question and she responded so rudely for no reason this is not a way to act to people would never come back or recommend this place to no one. read more

Ok where do I start ? If I could give this post office a 0 star I would ! Been to this post office a few times I live 2 blocks away from this particular post office but I try my best not to go there but some times I have to, there's an older older African American woman in her late 50's behind the counter she always has a TERRIBLE ATTITUDE towards the customers , she yells all the time if you ask her a question forgot about it she responds with the most rudest response a HUMAN being can give. This post office has a sign that says closes at 4:30 p.m I walked in with my father at 4:16 pm there was 2 people ahead of us she loudly screamed at the top of her lungs "GET OUT GET OUT" Me and the gentlemen in front of me asked her why ? She replied "CLOSED GET OUT , CLOSED GET OUT , CLOSED GET OUT " my father turned and looked at me and said see this is why I don't like coming here ! The gentlemen in front of me urged me not to leave he started recording her with his phone I left due to the fact that I had a time sensitive package and needed to ensure it went out that same day . This WOMENS name is YVONNE she has worked at this location for many yrs why she hasn't been terminated befuddles me !! YVONNE if you are reading this you should remember that your salary is paid by the TAX PAYING CITIZENS OF THSI CITY ! She needs to be retrained ASAP read more

The workers there have an attitude what's the point of working there customer service is very rude only one of ladies that work there helps but still has an attitude she goes beyond which is good the others just don't care read more

Terrible customer service. I sent a certified mail to my ex-gf. When tracking the post card, I just got a notice it was refused. They are not able to ask the postman if it was she who refused my mail or one of her parents. USPS refused to initiate an investigation read more

Terrible customer services Rude, and disrespectful ladies working there One of them just threw my money and told me that she didn't have change that I have to look for change is no she can't sell me the money order read more

This is the third time I've been encounter with someone so rude from this location.. Went to the USPS on 5115 S Figueroa ST. It was just a few minutes passed 4:30 AND the lady was clearly inside talking to another person. She opened the door and i asked her if i could just grab one box. it would literally take me less than 1 min. It is incredible how rudely she close the door on my face and told me we are closed. SHE OPENED THE DOOR and closed it in my face, Very unprofessional and rude. We pay for a service at least be decent with your customer service 3 time someone rude from this location does something like this. read more

This post office would be fine if it wasn't for the lady who works there - she's SO incredibly rude. I don't know what her problem is but I don't know what she's doing working there with that attitude. Feels very unwelcoming and if you ask her a simple question she will basically act like a bully towards you and belittle you for asking a question. This place needs nicer staff. Seriously. I've never met anyone so rude in my whole life. read more

Dropped off a very expensive package here. Shipped it to co worker, box was empty on arrival. I've been selling on eBay and shipping through USPS for over 15 years. This if the first time that this has happened. Should of known by the reviews that this post office was shady. read more

Forget the lie you read on here , I just walked out and I am speaking for my self I really did like the service period .we are here to mail our latter not sleep with them or live with them .. read more

I love seeing my two girls at the post office, l go there every couple of weeks to mail out the posters l sell on Ebay. I know l can count on this post office, l won't go anywhere else. Don't listen to the negative reviews people have wrote here, these ladies know their stuff, and they don't take no crap. Personally, l absolutely adore my girls. Make sure you get there at least 10 minutes before the doors close at 4:30, because if there's a big line... You ain't getting in. And don't you dare be rude to my girls...You'll be sorry. read more

This lady Uvonne was so rude. She was screaming like crazy. Idk why people like her work at customer service!!! Go some other place instead

0 stars. This is by far the worst location when it comes to USPS. I've been to many and this one is just horrible. I went to drop off 4 pre paid packages (normally theres a window with a sign "drop off pre paid packages here") but not here. I walked in and a nice lady told me to drop them off to the left side of the office so I tried to open the window and another lady screamed saying to not put it there but to drop off on the other side. I go to the "mailbox" she told me to go to and there's 3 different ones which I did not know which one to use considering they weren't LETTERS with stamps. She got even more mad and since she was there talking to a customer for too long she loudly says "I don't know why she's having so much trouble dropping it off" and I said "i've never had to do it this way and she screamed so rude and unnecessary. I'm not one to complain or ever be rude to an older lady but considering all these bad reviews are about her is sad that she still works there. Extremely rude horrible customer service! read more

Terrible customer service. One of the women working there couldn't even look me in the eye while I was talking to her and omitting all questions I was asking. Not helpful at all. read more

This place is TERRIBLE!!!! I went here to purchase a money order, and the cashier told me I had to go to the store next door to get exact change. No one at any other post office has EVER said that to me. Plus, they close and lock their doors 30 minutes before they are supposed to close. I only came here because it was close by, but the employees are rude and lazy. DON'T COME HERE!! read more

Wish i could give zero stars! They have the most unprofessional and rude "people" working here. Needed to mail a letter as soon as possible and she denied to sell me a stamp because i didn't have the .47 exact cents ( had a $5 bill). read more

Honestly, the employees here really seem like they could care less about your packages. They throw everything in the back and spend their time gossiping and wasting customers' time. They are rude and frankly disrespectful. This post office needs a facelift in terms of staff. They also only seem to have TWO workers, and most of the time one is on lunch. read more

First and last time coming to this USPS location. Upon walking in I could here yelling. I happen to turn my head and see the USPS employee yelling and berating the customer, all over an envelope. The employee would not let the customer get a word out. Completely rude and unprofessional by the USPS employee. This happened today around 2pm. Definitely never stepping foot at this location until that employee is fired. Completely unprofessional and the kind of people the USPS should not be employing. read more

This place is a joke. Honestly what's the point of having this location if you can't do what you need to do. Every location I go to scans my packages in and gives me a receipt for my records so I can monitor the tracking to my customers. Now all of a sudden, we don't print receipts? So unprofessional rude, and obviously never open. read more

Letronya: at the post office horrible customer service! She was racist, and I understand to stay in line while it's packed, but the last time I was here I was told that if my package is already paid for to just drop it in the box. She attended me with a complete attitude and I think it was uncalled for. There was two ladies there, just standing not doing anything. I supposed they were new hires, either way I didn't like how she acted towards me. I say racist because all the people who were the same ethnicity as her's she treated better. Never coming back here! HORRIBLE! read more