Parking: There's no dedicated parking for this UPS Store on Figueroa. Only metered parking on the street, and it's usually hard to find a spot. We always go as a pair one drives around looking for parking while the other gets down to drop off the package. Wait Time: When I arrived, there were two customers being helped. Surprisingly, there were two employees working (which is rare for such a small store, but maybe because of the holidays). I waited about seven minutes before I was called. After me, about four or five people lined up, so it can get packed quickly. Service: I was just sending out a package related to health insurance. It was super quick. I handed it over, they scanned it, and gave me the receipt sticker. The employee was fine, not rude, but not overly friendly either. Just did the job and said thank you. Store Size & Atmosphere: It's a very small location. A customer was on the side loading a bunch of boxes onto a trolley which made it feel even more crowded. There's also a "For Lease" sign on the side of the building not sure if they're moving or if it's for another unit, but they've been there a long time. Product Quality: I didn't buy anything here, so I can't comment on the store products. Value: I wasn't charged for my shipment (it was covered), so no comment on pricing either. Overall: Quick drop-off, small and busy store, challenging parking, but the wait wasn't bad for me. Good for simple, fast package sending. read more

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I've actually come to this place a lot. Im either dropping off or pick up items from here. Every time I go in the guys that work there are always down to earth, real cool and professional. they are really quick getting people in and out . (Keeping the line moving ) and I've noticed that they take their time when there's a person that needs a little extra help. (Really cool) It's actually a really good facility. They do a good job to have a lot of supplies. They have a lot of options for almost any package and their prices are actually really good.. All in all, I have to give them five stars without question because they do a good job and they know what they're doing. Sorry, I don't have any photos,,,,, Just never occurred to me to take photos or the ups store ,,,,,, Haha. read more

I've been into this UPS location several times and have always been helped so fast and with a friendly attitude. I don't remember the names of the usual people I drop off packages to, but today the owner Ed helped me ship a next day parcel and was very kindly explaining all the options. I have been to UPS franchises where they treat you terribly so will always prioritize visiting this one instead. They have more printing and business products here now too that I plan to check out! Parking is always easy on the side street, or sometimes the parking lot but not sure if it's allowed. read more

I always have a great experience at this store! The staff is incredibly helpful. When I noticed one of my boxes had weak tape, they jumped right in to assist me. I really appreciate their support! read more

Nice employees; quick, parking in front is a "no no" b cuz space is limited. I park on the side. I do like they have MORE than 1 employee working and it appears to be at all times or all the fines I've been. read more

The guy that works there, he's amazing. He has kind of a mullet and Hispanic. Great guy and helpful and fast. Service was awesome. It's the holidays and definitely made my day. read more

Quick drop off and no drama. There was nobody in the business but myself and employees and I walked there. Thanks!

WOW! $20 to pick up a package! That is ridiculous! I can understand a fee, but 20$ is robbery. Smfh I'm disgusted.

This is hands down the best UPS in La. You never know the experience you're gonna have in a UPS but The customer service from Dre, Alex, and Jesus was unmatched, they definitely deserve a raise! read more

This location is fantastic. The staff is friendly, helpful, and knowledgeable. I recommend trusting them with your shipping and business needs. read more

Very friendly staff, knowledgeable, and professional. They had everything I needed to ship my stuff. I was also able to take care of some notary docs. read more

This is by far one of the best UPS stores in Los Angeles. The customer service is excellent and in particular, Alex and Jesus, go above and beyond to ensure their customers needs are met and they leave the store happy. Alex and Jesus definitely deserve a pay raise and promotion, they really represent UPS in a great way. I look forward to trusting my business shipping needs to UPS, Alex and Jesus... many thanks! read more

This is one of the best UPS Store I've been been too! Every time I come, they are very fast at processing my shipping items and they are all wonderful people. This evening in particular, I came very close to the closing time yet they still help me and Jesus in particular was so kind!! there is always easy parking on the street off of Figueroa on W. 22nd St. Highly recommend coming here for your shipping needs. read more

terrible service, I came in for something simple and instead of helping me, the guy took over half an hour for him to not even solve my problem then follows up by saying have a good day, mocking me & laughing. read more

I always visit this UPS store, all the guys working here are exceptional and they go above and beyond to help anyone. I travel an extra Two miles just to be at this location. read more

WOW, thank you so much to Andre and Alex for showing me what true hospitality looks like. I walked in and the line was out the door and was still greeted with a hello welcome in, and as i got closet to the counter i realized my phone had died. I needed the QR code and let them know and Andre offered me his personal charger so that I may get my stuff shipped out on time. I was out of there in less than ten minutes-- i am so grateful for all you did. You have great values Andre and Alex! read more

This place has horrible parking. It's a very difficult location to visit. There's enough space out front for 2 cars, maybe 3. PROS: - dropped off my prestamped packages and got a receipt quickly CONS: - parking is awful, there is no. If there is there is no sign to say otherwise - worker was pretty quiet, at least he was quick - front glass of this place makes it looked abandoned. - this plaza is tying to house new places and get cleaned up and this UPS shop makes it look awful read more

The UPS Store - Shipping Centers Near Me - Los Angeles, California

It a great place and they give a good customer service, they are Curtis and friendly. read more

The UPS Store - I just came here to send a package to San Antonio TX, and the person who help me he was kind and he gave me a good awesome service. - Shipping Centers Near Me - Los Angeles, California

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Very welcoming! Jonathan is a blessing !!! Very considerate and kind people. They defend all young people especially the girls.

The worst UPS store I have ever been to. I tried to give this place multiple chances but it's always the same. Terrible customer service. I had a business mailbox here at one point but they refused to hold packages for me while I was out of town on business. The manager agreed to refund me after I complained. What's the point of spending nearly $400 on a business mailbox if they can't hold your packages while you're away on business? Today, I had a bunch of returns. The associate seemed annoyed that I was at a UPS drop off location to drop off UPS packages... go figure. While he was processing my returns you could hear another associate in the back yelling profanities (side eye). From the associates to the manager, this UPS store is ghetto. read more

Came here on a Wednesday Afternoon to get a document notarized. Coming in there's a couple of people waiting in line to get their documents notarized. I wanted to get my lease notarized because I'm hoping to pick up my car this weekend. However coming to the front, the guy notarizing the papers was not nice. I only received the acknowledgment form from the dealer and the notary person was being rude and raising his voice at me saying "what is this for?" I told him it was for me to let the dealership know I signed the papers. While I was trying to explain the situation, he cut me off and goes "what am I suppose to do with this?!" I explained to him that my bad on that however he kept going on this explanation while raising his voice at me in front of other people in the store that he couldn't do anything about it. I literally was trying to be nice to him but he was being rude and unprofessional. Maybe he had a bad day, however he shouldn't take that out on a customer trying to obtain services. read more

I'm honestly just annoyed that UPS has the gall to charge $1.99 per sheet to print a return label from their store. Seriously this is so messed up. There's fair charging for printing and paper and then there's this BS. You guys need to address this right away. read more

The bold guy who I assume is the owner is HORRIBLE. A real jerk in attitude. His customer service is terrible. He does not even offer email options to send your packing slip to print. and Pricing!!!! oh no! he charges $2 to print the shipping sleep where next door UPS in half a mile charges a $1. I asked to put Handle with care and Fragile Tape on the box..he said I do not have because people do not pay for it? Seriously???????????? was that a morning joke? I left next door UPS treated me with respect and took care of my box as a fragile package and put all the proper tape with asking for money. Employee was much nicer that was the only reason I went back but no thank you. I left and next block the Korean guy was much better. read more

Been coming here for a long time. This team is always nice and professional. Always help me or give me advise. I'm in and out smooth always.

Not very courteous staff always. I get it though. Annoying questions all day and people don't know where to properly ship their packages (here, FedEx or USPS). read more

Way better than the Amazon return place at USC. Also easier to park. Short walk to Popeye's.

This UPS store was amazing and very fast. Thanks so much to Andre for his great customer service. He helped me carry my packages in and made the overall process of shipping my boxes very smooth and efficient. Definitely recommend shipping through this store. - Kosi read more

I do a lot of shipping and receiving for my company. In fact, I stop here almost every work day. It's a good place to have a mail box if you receive a lot of packages and need someone to be there to sign for them. The guys are really good about getting me in and out of there. I feel part of it is because they do a good job the other part is they want me the hell out of there, and that's fine. I'm there for business and and they do that well. This is not the place for friendly banter. As for the prices... they are expensive. If you need a big box this is going to be $10 more than if you drive 5 more minutes to Maple Ave where there are lots of places that sell boxes and the like. They also charge for taping so bring your own tape of buy it some place else. Regular packing tape is around five bucks. read more

The UPS Store - Shipping Centers Near Me - Los Angeles, California

The worst ups service ever. Their scanner won't scan the mir own ups label. Instead of helping me to resolve the situation, the unprofessional owner conveniently tells me to use their computer to print out the label $2 per label. Wow, no wonder why the one and only employee sounds so helpless. Thanks for wasting time and opportunity cost going to your shabby ups store unlike other professional looking UPS store. read more

$1 per page to print? Most ridiculous thing I've ever heard. Most places charge $.10-.15 per page to print

Owner Armenian guy is funny. Putting on that poker face and play dumb front while he rakes in the dough. His employees really make it have local appeal and respect though for this 3 stars and i go back and still refer them business too. read more

This location is awesome. Really fast and friendly employees. I only wish the hours were extended on Saturdays and that they are open on Sundays (mainly to receive packages) read more

This is the best UPS store. The staff are helpful. I live in dtla and always visit only this location. read more

With everything going on, they want you to pay a $10 service fee for having your UPS shipped packages sent to them for you to pick up. SHIP FEDEX INSTEAD. read more

We get notary services almost daily and Andre has been great for us. They deal with an incredible amount of nonsense at this store. I see it personally, but Andre has always had a great attitude with us. read more

This is my "go-to" UPS store. They guys who work here know their stuff and they move through the line quickly. They are friendly and patient, even when you forget to tape shut your boxes! The store also has notary services, in case you didn't know! I just wish they had better parking... read more

The guys here are attentive and quickly hand me my packages. I've been coming here for years now.

$2.00 for an email label, for a package they will process, are you freakin kidding me? Last time I go there.

Alex gave excellent, friendly service best employee ever! This location has all the supplies you need and plenty of room..I will return because of the very professional service I received. Thank You Alex and the owner for hiring him! read more

The UPS store associate treated myself and my packages with negligence. Stay far away! It's weird because I've gone there regularly and never have experienced such rudeness. Johnny was the store manager as I entered the store they were not friendly instead told me to close the door. Once it was my turn Johnny told me I had to print my own label and pay for it which I gladly did. Once I printed it they sent me to the back of the line which I already waited at least 5 minutes since I had to print something. Then Johnny who serviced me told me to put my packages up on the counter. He tells me I ruined his happy day and threw my big box labeled fragile on the floor and the box crashed. I told him it says it's fragile and he says I shouldn't have put the boxes on the counter like he asked. I asked him what was going on and if he was in a bad mood, that's when he said I ruined it because I had to wait in line. I told him I was fine to wait in line i just didn't like the way I was being talked to and how my packages were treated. read more