Yelp would not let me edit this, but it's been 26 years that I've been with Postal Works. I've been…read morethere since 1999. That sure says a lot about a business, doesn't it? They have been reliable and wonderful for 26 years and I plan to be with them at least another 7 or 8until I close my business for good!

Just sharing some more updated photos for this adorable store. They also offer Notary Services for…read more$15, cash only.

On Saturday morning, July 26, I experienced one of the most humiliating and upsetting encounters…read moreI've ever had while attempting to pick up a work-related package for myself and my coworker. What should have been a simple errand turned into an emotionally exhausting ordeal that left me shocked, disrespected, and targeted without cause. When I arrived, I provided the employee with all the information I had: my coworker's full name (not just her nickname), the tracking number, and even showed him the confirmation email. I made it clear this was for our job. Still, he refused to release the package. He fixated on minor discrepancies, such as me not mentioning her nickname "Joe," even though I clearly stated her full name. When I asked if I could call her to clarify, he allowed it--but when she identified herself over the phone, he still refused, citing a phone number from the shipping label that neither of us knew. At that point, it was clear: nothing I provided was going to be "enough" for him. This man was unnecessarily combative, unprofessional, and cruel. He seemed determined to block the transaction regardless of how much I tried to comply. I pleaded with him, explained this was for work, and even showed additional proof. He dismissed everything. His tone was harsh, his energy mean-spirited, and he even bragged about denying another customer their package as if withholding people's deliveries was something he enjoyed. As tensions rose, he began to insult me. He made inappropriate, racially charged remarks and called me "stereotypical." I was in disbelief. I was being targeted--not for what I did--but for daring to question him, for standing my ground, for not backing down like others who've dealt with him. I became visibly upset, even raised my voice--yes--but only because I was desperate to fulfill a responsibility for my job and was being treated with such blatant hostility. It escalated so badly that even my coworker, still on the phone, heard the horrible things he said to me and was just as stunned. Another customer tried to defend him, but I was clear: I gave this man all the right information except a nickname--and still, he acted like I was a problem. I wasn't. Eventually, after my coworker and I threatened that the company we work for will get their money back since he refused the give the package, he threw the package at me and told me to leave. Not handed--threw it!!! It was demeaning, completely uncalled for, and done in front of witnesses. I don't know if his behavior was racially motivated, rooted in prejudice, or simply power-driven, but I do know it was cruel and absolutely unnecessary. I left that store feeling violated and defeated. Later, I spoke to a family member who lives nearby, and she shared that she's also experienced his aggression and now refuses to use that location. The only difference is, I spoke up. I questioned him--and that's why I believe I was treated even worse. But going forward, I will be doing the same as her: redirecting all future deliveries elsewhere. I would rather travel farther than ever deal with that level of disrespect and mistreatment again. No one should be treated this way for trying to pick up a package--especially not in the name of work.

Be ware - you have to be lucky if you want to pick up your package here. I've made two attempts and…read moreboth times they were not open despite their opening hours saying they would be. Forget picking up your packages here if you work Monday-Friday. They don't seem to be open on Saturdays?! I saw this in another review and was hoping this was a one time thing, but no. Extremely annoying and inconvenient

Amazing service! Every member of staff was efficient and super helpful with everything. Atmosphere,…read morevery enjoyable to be around. I would definitely love to take these guys for pint someday!

I love that they moved to this location, it is much easier to park here than the previous location…read moreoff Sunset, wasn't that a mess! Great customer service. Anni is the best, and the tall guy with a beard is super nice as well! I appreciate them making returns and quick pick ups super easy and friendly. This place is small, definitely bare bones operation, but that is all you need-it is not a cafe. I can only imagine what a thankless job this is; people yelling at you over a $2 charge for a label all day, I mean...the world sucks, let's not take it out on people just doing their jobs, and with kindness and smiles despite rude people! :)

Extra Copy is an old tiny copy and notary service center at Vermont ave and Kingswell in East…read moreHollywood. The old lady that runs this shop has only one tiny dirty copy machine. I asked her for the price to have a page printed and she said $1.50. What a beauty!! Other similar business in the area only charge 0.15 cents or a dime. That said I declined to go to this photocopying business at Extra Expensive Copy. However, if you want notary service for $15 bucks you can do it here; it is the same price as other notary services in the area. Yes, I inquired to other similar services. Overall, I do not recommend you go here for copies.

Needed something notarized quickly and walked in this tiny gem of a small business which is also…read morethe site of the original Disney Studio apparently ?! Lots of fun memorabilia and articles about the old space. Fun to check out the wall while the notary service was being done. The notary service was $15.

Can't recommend enough for everything shipping/mail related. It's a one stop shop for me. They are…read morevery thoughtful and thorough with packaging any item, they also go above and beyond to find you the best rate for your specific needs. And to top it off, they are an Amazon pick up location/counter. Always friendly and helpful. They also do notary services and offer mailbox rentals, which I've considered multiple times because it's a safe and secure place for packages

Kim was so awesome !!!! Shipping made easy!!! Would…read moredefinitely recommend made process easier !!!

I have a mailbox here and I've had it for a very long time. I've had no problems except when the…read moredriver can't find the address. That's because the driver was new, but the next day they delivered the box.

I've been a customer since 2013, and love this place…read more -always clean and organized -easy to get to pick up packages and mail -friendly, kind staff -parking! -feels private, don't have to deal with crowded or loudness that you will if you go to a big chain store. -100% worth is! Highly recommend.

The owner has a serious attitude problem. Came in with a FedEx package to drop off that was…read morevaluable. As soon as I walked in he yells at me to place it on the floor. I simply asked if he was going to scan my package prior he yelled No! A simple, along the lines of "sorry we don't scan packages here you can check out xx fedex location" would've been nice. Reading other reviews about this owner doesn't surprise me...

LOL. racism in 2023 in Los Angeles is insane! Basically, if you are not a very sweet Korean woman,…read morethis man will not do business with you, will be rude the entire time and waste your time and he does not provide tracking information.

This has to be one of the best UPS stores in all of Los Angeles. The whole team greeted me as I…read moreentered the store and they were quickly able to identify what I needed from my big printing project and provided me with all the information I needed to make my project look sleek and professional. Thanks to Jezra, who was patient and kind with me, I found the experience stress free and informative.

When I think of exceeding expectations, satisfaction and execution of a task, the UPS Store on 2210…read moreWest Sunset BLVD takes the top prize. Through constant communication via phone and email to exquisitely packing of a rare item, this store is the best. I take part in various auctions and one aspect that is difficult is the coordination of logistics. Not with this UPS store, please use them, they will make your lives easier. Btw, I take part in the Bonham's auctions on Sunset, I highly recommend you use this store for any items you purchase through Bonham's. Finally, what amazing value this store offers as well, extremely cost efficient. Cheers!

Alex was super helpful, and they always help me quickly with prints and returns! Great music, good…read morevibes.

I had a paid box at this store for well over a decade, probably closer to 15 years. I watched as…read morethis store dissolved into mediocrity. The managemt just grew increasingly terrible. It started years ago when a single person misaddresed mail to me in 2015, using a company name that was dissolved in 2008 and no longer existed or was legal to use. The manager kept demanding that I had to triple my price for a "company" mailbox even after I repeatedly explained the error. She never listened and it took a long time to get that fixed, and still every time I saw her she berated me. I should have quit then. But instead I quit in March 2026. In May 2026 an item that was sent from a delayed charity auction in January was as delivered to the store. I noticed the address and contacted them before it was delivered and asked them to hold it even if I had to pay to get it. They ignored the email and sent it back and only then replied to my email telling me they didn't want to hold it since "gets held forever" which is exactly not what I put in writing. So that was rude. But there's a lot more to it. The neighrboorhood the store is has collapsed to homeless and junkies and the street smells like urine. I had knives pulled on me while loading my car. The bike lanes and parking problems that were installed makes getting your packages very difficult. It was more incentive to leave. Other neighboring stores in the open mall closed, like Starbucks and T-Mobile, because it was too dangerous for employees. The Ralph's supermarket has armed private security run homeless, drug dealers and hookers off the property regularly. It's dangerous and declining. More reason to not go there. Personnel are also a problem. Every year I would give the staff a stack of gift cards to restaurants close by. I always got a polite thank you from the staff. This last year I gave them to one worker when I did my pickup. Just two days later I walked up to the door at 6:56 PM - four minutes before closing - and that same worker shut the door in my face as I was opening it and locked it and just said "closed." I pointed to my watch and to the store clock to show they were closing before the posted time. He just shrugged and locked the door and turned his back on me. There were no other customers inside. A month later, no acknowledgment or thank you so I asked one of the other staff if they got the gift cards - and he said no. So the worker I gave them to kept them all for himself. The staff member I spoke with said it wasn't surprising. So my take was that this store has known thieves on staff and no one cares. That does not give any faith in the integrity of this store at all. Then there are the excessive charges. When you pay $360-400 a year for your UPS box you expect to have them collect packages. This store changed policies in the middle of your "contract" so that if you got more than 20 packages in a month they then would charge you $3 per package. Since Amazon breaks your orders into multiple, unpredictable numbers of small practices, there's no way to come the limit with any control. When I pointed out their written contract did not allow for these surcharges, all I got was another shrug and was told to write UPS (who then says they don't govern franchise stores so they would do nothing). They didn't care about their own contract and just wanted to run up a bill. When I received a wrong package due to their errors, I always brought it back to be a good customer, person and citizen. They lost packages of mine over years and I rolled with it. Insurance wouldn't cover the package loss since it has been delivered and signed for. Management never contacted me about any of them over the years. There were good employees. One young man (I believe from Oregon) was always nice and helpful and went out of his way to do a good job - he was engaging and friendly and good. Another always cheery female employee was engaging and smart and eager, so much so I gave her an air fryer I had been given but had no use for but she was deserving. Those people were great. But they worked for a store in a declining neighborhood, a store whose management was godawful and would not so much as provide a courtesy that takes 5 seconds, not to mention the theft I mentioned earlier. But the lack of consistent performance, the growing danger of the block, the stupid parking, the theft, changing costs arbitrarily, and then the uncaring attitude just meant I needed to take my business elsewhere. They didn't care about doing their job well, so I could no longer care about supporting them. There are better options. Customers should use them.

Highly recommend for passport photos and the like. Very professional and friendly. Great results…read more And very reasonable prices. All far better than the last place I used.

Ace is the best resource for my business. I'm so glad Carrie and Espy are here in my neighborhood…read more I appreciate their warmth and personalized customer service. Carrie regularly helps me problem-solve my shipping issues and informs me of cheaper options.