Justice went above and beyond she made me feel comfortable and I just allowed her to drive me to…read morethe process of success her great smile and the passion for her job is unmatched she made the transaction blissfully amazing everything went perfectly thank you so much

The lady who " helped" me out was rude right off the bat. She had no customer service skill /…read moreability to demonstrate here. She did not bother to watch her tone, attitude or lack of care to help. Any detail she found wrong with the package I was returning she would would just state what was wrong and look at me. She rolled her eyes and gave me a blank stare instead of answering a question or giving a suggestion. I didn't have strong tape to seal the bag so when I showed her and told her why she only looked at me and said " it has to be closed ! " I asked if " she had tape and whether I can use it and seal it right away" . She rolled her eyes and said " close the door! " and I did , she left to get it and came back and said " open it here " . I couldn't believe she would be so bothered by providing minimal help with this. I looked at her coworkers and thought " wow ! " this behavior is acceptable because they are the experts here but if it was the other way around and they were the customers at any establishment where they are not the "experts" then I'm sure this employee would have hoped for the best support from whichever establishment visited. Ultimately, this was my first time choosing to make a return here and the last time. Fed Ex or UPS have had long lines maybe or are further out locations from me to do a return but I'll take a longer commute over coming here where treating others with basic kindness and basic human mutual respect is non existent.

Workers here are rude and not helpful . They don't accept certain packages at their convenience by…read morechanging policy . Workers are there for their benefits but not to help customers . Talking to managers ard no use caus they don't listen to Feedbacks . Overall , Fedex shipments & machines are ok , But customer service are horrible .

I absolutely love Carmen. She really helped me scan a big 35 by 24 file document for a jacket that…read moreim making for my fashion class. I hope that management knows how valuable, patient, amazing and awesome she is. Thanks chica. You are the BEST!

This UPS store is probably the busiest I have seen, always jammed and a line out the door. I guess…read morethat's a good thing but there are always customer packages outside on the sidewalk. Staff is usually friendly and helpful. Wait times can be anywhere between 5 - 20 minutes, depending on the time you go. As for value, UPS is on the higher shipping end.

This was a good day. I had a package to ship out and I need to stop by a Harbor freight to get s…read moretool. Then off to work. At first glance I saw a long line out the door and a gentleman loading hundreds of boxes just outside the door. Disappointed I am thinking the worst. I am going to be late for work, it is going to be close to 30 minutes to clear the line. Just then while in line I notice the face, I have seen her before, but I can't put my finger on where? I a few minutes the man was finished the customers ahead of me were too. I was up with my small package. Done I exclaimed wow you're fast. Then I ask her name and if was ok to use it on a positive post or review. Erica, I remember that young lady, didn't she work on Long Beach in Lynwood at the UPS Store? She was fast as lightning there and hasn't gotten any slower over here in Huntington Park. She made my day, I was able to pick up my tool shop a bit more stand in a longer slower line than hers and make it to work on time. I recommend Erica at the UPS Store in Huntington Park, she will get you on your way and your package too.

Dang this location is popping I guess it's kinda industrial over here idk. It's a big location…read more Haven't been to many UPS with a line. But they got a bunch of packages so they get business done here for sure. Idk man other than that it's UPS.

Parking: There's no dedicated parking for this UPS Store on…read moreFigueroa. Only metered parking on the street, and it's usually hard to find a spot. We always go as a pair one drives around looking for parking while the other gets down to drop off the package. Wait Time: When I arrived, there were two customers being helped. Surprisingly, there were two employees working (which is rare for such a small store, but maybe because of the holidays). I waited about seven minutes before I was called. After me, about four or five people lined up, so it can get packed quickly. Service: I was just sending out a package related to health insurance. It was super quick. I handed it over, they scanned it, and gave me the receipt sticker. The employee was fine, not rude, but not overly friendly either. Just did the job and said thank you. Store Size & Atmosphere: It's a very small location. A customer was on the side loading a bunch of boxes onto a trolley which made it feel even more crowded. There's also a "For Lease" sign on the side of the building not sure if they're moving or if it's for another unit, but they've been there a long time. Product Quality: I didn't buy anything here, so I can't comment on the store products. Value: I wasn't charged for my shipment (it was covered), so no comment on pricing either. Overall: Quick drop-off, small and busy store, challenging parking, but the wait wasn't bad for me. Good for simple, fast package sending.

Will never take packages to this place again. Took a prepaid usps package to Ship District only to…read morehave it not get shipped. Tried tracking it and there has been zero movement. The guy that helped me just told me to put the package behind me on the shelf, which I thought was weird because it didn't feel safe to just leave it there. Someone could just come in and steal it, which I won't be surprised if that was the case and now it's just lost. Now I'm out a couple hundred dollars. Don't bring your packages here.

I was moving from LA to Florida on my own and went by Ship District to pick up some boxes. The two…read morestaff members, Cruz and another gentleman, were really helpful in answering my questions and helped me pick out the right size and type of box for my needs. I walked away with a business card and some info about their additional services available. Later that afternoon, I called Ship District back to learn more about their extra services and they had all the help I was in desperate need of! Even though it was later in the day, the guys miraculously were able to get my stuff and coordinate packing and shipping for me. Not to mention, affordable and tailored to my budget. I'll never forget the great service I received from Cruz and his team and highly recommend their services to anyone! Super professional and courteous.

I visited today and I just want to say thank you for being so patient. Great service and love how…read moreeasy this place makes all my shipping needs.

We drive from Long Beach to this store. The staff are not only nice and helpful, they are well…read moreeducated in shipping. They use many services and give you all of the quotes. It is worth the drive to get excellent service and prices.

Went in to grab a package before it got sent back to shipper & Tiffany at this FedEx location was…read moreextremely helpful! Not only did she find my package but she also followed up with a voicemail about another package i was expecting that was stuck at customs. Tiffany, if you see this, I did in fact get all my packages and i'm so thankful for your attentiveness!

Workers did their job but were unnecessarily unkind and short patience. I had to drop off a package…read morehere because my local fedex could not accept it and honestly glad I don't have to ever come back.