I red all of the reviews and I took all the negative as a sign to be prepared. The system is…read moreorganized and the reps were really helpful. They offered many different ways to pay for their services. There is a list of fees. But truthfully I appreciate a due diligence in a profession. What I mean is they checked and rechecked each others work. , seriously, checked your application, triple checked and checked again to get you the most accurate results. If you need another copy of the application the representatives will help you with that. Just be polite in any language. Please just know too that they take 5 walk-in daily and only 5 walk ins with those without an appointment . They run a tight ship, that they are open 9:00am sharp!!! Please be kind, mature and respectful and everything will work out in the end. Communicate always. Advocate for your needs to all of the employees. If you hear your number and your not ready just let them know. I had a 9:00am appointment and arrived at 8:30am and waited in their lobby. I was done with my appointment at 9:24am. Doors open at 9:00am. Both lobby of legal documents and The full post office opens too if you need cool stamps for your collectors out there. Anyways . Thank you to each of you . You made what could be a stressful appointment really manageable and not stressful at all. My appointment was right before Easter and my representative reminded me of my mother. A hard working woman in a tough job.

There's air conditioning, & the Lady who attended me was lovely, Great customer service &…read moreattentive, I recommend this post office!

Lazy workers always have an attitude making easy money just sitting down always acting like people…read moreare causing them a problem by them having to do their job.

DONT GO HERE. wish I could put -1 stars Went to the United States Postal Service location at Fig &…read more51st on May 29th around 11AM just to drop off a prepaid package, and the experience was terrible. The woman working there was rude and dismissive from the beginning. I asked for a receipt after dropping off my already labeled package and she told me they "don't give receipts there." When I mentioned other USPS locations do, she responded with attitude and told me to "go back there then." What made it worse was she refused to even scan my package or place it somewhere secure. She told me to leave it in a clear box near the front. I politely asked if she could scan it and place it in the back so it wouldn't get taken, and she refused saying, "No one will take your package." Completely unprofessional customer service and a very uncomfortable experience for something that should've taken less than a minute. After looking online, it seems many other people have had similar issues at this location. USPS seriously needs to address the customer service here.

Justice went above and beyond she made me feel comfortable and I just allowed her to drive me to…read morethe process of success her great smile and the passion for her job is unmatched she made the transaction blissfully amazing everything went perfectly thank you so much

The lady who " helped" me out was rude right off the bat. She had no customer service skill /…read moreability to demonstrate here. She did not bother to watch her tone, attitude or lack of care to help. Any detail she found wrong with the package I was returning she would would just state what was wrong and look at me. She rolled her eyes and gave me a blank stare instead of answering a question or giving a suggestion. I didn't have strong tape to seal the bag so when I showed her and told her why she only looked at me and said " it has to be closed ! " I asked if " she had tape and whether I can use it and seal it right away" . She rolled her eyes and said " close the door! " and I did , she left to get it and came back and said " open it here " . I couldn't believe she would be so bothered by providing minimal help with this. I looked at her coworkers and thought " wow ! " this behavior is acceptable because they are the experts here but if it was the other way around and they were the customers at any establishment where they are not the "experts" then I'm sure this employee would have hoped for the best support from whichever establishment visited. Ultimately, this was my first time choosing to make a return here and the last time. Fed Ex or UPS have had long lines maybe or are further out locations from me to do a return but I'll take a longer commute over coming here where treating others with basic kindness and basic human mutual respect is non existent.

It's right across from the USC campus. It has it's own small parking area. The parking spaces are…read moresmall, tight, and narrow. I didn't go inside the building but the have an outside mail box for drop off.

Never thought picking up a package could be so painful. If the option is available, I don't I will…read morebe selecting the USPS as a shipper for all future deliveries. United States Postal Service, step your game up. Good luck everyone.

Parking area is ok. I wouldn't try to find parking during busy business hours though. This location…read moreis very well kept. I didn't deal with any team member personally because I came during self serving hours.

Not only is this place never open, They don't even allow you…read moreto put your mail in the box when they're closed! WHAT THE FUCK! I've only seen this in THIS minority neighborhood As if Latinos and blacks have no business to do! We can't even be trusted to put mail in a fucking box if no one is looking! Fuck this country

I really didn't think it was possible to come into a post office and be treated kindly and…read morerespectfully anymore. I am happy to say that this post office proved me wrong. I have never had a long line and there was actually a parking lot. Keep up the good work. LUV THIS PLACE!!

Employees are rude and don't want to process shipments out. Employees need retraining on providing…read morecustomer service.

I've been coming to this post office for years. It gets the job done, and conveniently located…read more Not a lot of parking available. And yes, the people aren't lying when they say terrible customer service. It definitely seems like they don't want to be there at all, and their attitude can definitely be ill received by people who are more timid. I've shipped packages using this place for years. Nothing has ever gone missing. So they're clearly doing something right. Maybe all the energy that they aren't using for customer service goes toward making sure everything's sorted properly. Lol. just don't go in here expecting Chic-fil-a level attitude. Not happening. I believe the value is good. I save a lot shipping here than going to a privately owned shipping company. And there's a diversity of services offered, from shipping things, to sending certified mail, to private PO boxes ( I recommend going the UPS route for those, tbh) but it's a good store.

Why is, what should be a simple and straightforward experience to a tax-payer funded space,…read more tainted by horrible customer service and inability to fulfill a request?! Came in on 8/10 to one employee working the counter. She's an African American woman with glasses. When it was finally my turn, I simply asked for help with shipping one envelope and wanted to purchase two shipping envelopes. She said I had to prepare the envelope myself (aka attach the label) which wasn't a problem and offered tape. When she asked me to pack it up and step to the side, I had told her that I just need to slip the small item now and I can take the tape. She was so upset I didn't follow her command and went on to say she no longer had tape, that there were some to purchase back there (there wasn't) and that she no longer wanted to help me. That's how fast she switched up, for simply not "following her orders" - it's a control and power thing and you see this time and time again. She went on to accuse me I was holding up the line when SHES the one refusing a customer a simple service b/c she felt disrespected. She then leaves the counter and walks to the back and disappears for close to 5 minutes while the line grows. Comes back like nothing, doesn't acknowledge me and asks for next customer. I left purchasing but it was such a frustrating experience. How are you acting like this when people need to ship out time sensitive material?? I ask the postmaster to evaluate their staff, I see this person is mentioned for their rude behavior time and time again. The public does not want to be treated like children when simply needing a service.

These guys are thieves! Not only do they have bad attitudes but whenever I drop off a package that…read morehas designer it without fail ALWAYS goes missing. All of my cheap shipping stuff gets delivered but if it's Chanel sunglasses that you 1000 bucks it's going missing. I submitted formal complaints to USPS. It seems they don't care!

absolutely no service, all the way came here and told me no dropping off??? Customer service bad as…read morewell