It amazes me that you can go into a post office and they have no envelopes to sell you so you can…read moremail something. I don't want to go off on a rant about the post office and service received or not so I'll end this here.

I sent a package by Certified Mail from this post office at 5400 Crenshaw Boulevard, and it had not…read moreleft the location when I returned for help. Staff refused to assist me, and an employee named Renee was rude and dismissive. She told me I should have gone to FedEx or UPS. That is an unacceptable response to a customer asking for help with a service they paid for. I left without answers or a resolution. Management needs to address the handling of mail and the way employees treat customers.

I had no problems the last few times. Post office is post office. I've seen worse where they just…read moreflat out make you wait between customers cuz they can. All my stuff got done here no issues. Yes people sell stuff outside. Parkings fine. Not much of a line whenever I went. Like I said it's a post office

I would not recommend anyone come to this location. I've been here several times, and there are…read moreconsistently only two employees working while the line is out the door. I came in on October 1st, and one of the employees, a young light-skinned woman, spent the last 30 minutes walking around without assisting customers while the line continued to grow. Leaving a long line of customers waiting doesn't help anyone get home any faster it just wastes everyone's time. The customer service at this location is extremely disappointing. The entire experience is frustrating, and honestly, most of the postal workers in the office seem unhappy and uninterested in helping customers. This location seriously needs to improve its staffing and customer service.

It's right across from the USC campus. It has it's own small parking area. The parking spaces are…read moresmall, tight, and narrow. I didn't go inside the building but the have an outside mail box for drop off.

Never thought picking up a package could be so painful. If the option is available, I don't I will…read morebe selecting the USPS as a shipper for all future deliveries. United States Postal Service, step your game up. Good luck everyone.

Forget the lie you read on here , I just walked out and I am speaking for my self I really did like…read morethe service period .we are here to mail our latter not sleep with them or live with them ..

Lazy workers always have an attitude making easy money just sitting down always acting like people…read moreare causing them a problem by them having to do their job.

I really didn't think it was possible to come into a post office and be treated kindly and…read morerespectfully anymore. I am happy to say that this post office proved me wrong. I have never had a long line and there was actually a parking lot. Keep up the good work. LUV THIS PLACE!!

Employees are rude and don't want to process shipments out. Employees need retraining on providing…read morecustomer service.

The staff was fine, they had everything I needed to ship my packages out…read more Did they go above and beyond no, but they were kind. I had my packages and postage already set to go and made it super easy for the staff.

Monday 2/9/26 I arrive at the United States Post Office at 4:47pm and was STOPPED at the door by a…read moreUSPS employee telling me they are closing early!!!! Meanwhile there is 3 customers in line and 2 employees at the counter tending to customers. I got off work early just to get there to send off a certified check that required a dated post mark and priority tracking. Nothing difficult, typically a 2-3 minute transaction and move on. So I went down the street to UPS store and had to pay a premium. Look, I'm not outta bounds here when I remind people that USPS isn't some independent retailer in our communities providing shipping services. They are a GOVERNMENT agency that should follow the basic rules of morals and ethics. At a minimum provide a "SERVICE" within there hours of operation!!! Is that too much to ask for? BTW i was only one of a half dozen customers being turned away and most of them let them know they were not thrilled about it!!! Shame on the mid 40's looking gentleman who identified himself as the supervisor for being disrespectful to those elderly women who were refused service that afternoon.

I went to the post office on Vermont to pick up a package and had a mixed experience. The location…read morefeels understaffed. The lines are long and the service moves slowly. I honestly do not know if it can ever get much higher than 3 stars because the overall system feels broken. The young lady working the counter was very nice. She had a good attitude, a smile, and did her best to help me. The issue was not her. I came to pick up a package that had this address on it, but the package was not there. She told me where it was supposed to be picked up and gave me the information she had. The bigger problem is the postal system itself. It is hard to figure out where things go and what you are supposed to do. Trying to track down mail and packages can be really difficult. So while the person helping me was kind, the overall experience was frustrating. I am giving the post office on Vermont 3 stars.

I come to this location quite often. There's usually a line but they try to move fast.read more

The five stars are for postal clerk Shay, who saved the day! Shay was polite and provided detailed…read moreinformation about the service I was requesting--professional all around. Staff like her should be promoted so she can assist with training the others (see below). As for the other two postal clerks working the same shift (whose names I wish I'd noted--one may have been "Clerk 29"), they get **ZERO** stars. They were rude and snapped at me when I explained that the USPS online system indicated that postal staff would print the required form at the post office if I couldn't print it myself (not sure why a printout is required anyway given that my information was in the USPS online system, but that's a rant for another time). They also snapped at me because one of the documents I was presenting was not acceptable. The overall interaction felt hostile, like they were looking for a fight rather than helping a customer. I have empathy for employees who are tired and ready to clock out. But when this kind of behavior happens, it creates an unsafe environment for everyone. After working several government-level jobs, I also know that many employees stay in roles they don't enjoy because it's hard to leave (limited alternatives), and/or because union protections can make it difficult to hold people accountable--even when performance is not at the level it should be. And now, after reading some of the other reviews about this specific post office, I guess I'll be worrying about my mail getting stolen! :D The above interactions took place on Tuesday, June 9, 2026 between 4-5pm.

Every time I go they are quick, efficient and very friendly! Never have had to wait long for…read moreservice either even when there's a long line when I arrive

I've been going to this PO since 1991. Over the years, I've seen staff that was not-so-nice because…read morecustomers warrant those actions. Personally, they've been nice to me and very helpful especially when the manager had to step in a few times. When were issues with my mailbox, they knew and took problems into consideration. The lines are terribly long because shortness of staff working the windows. If you have certified mail to be processed, have your forms ready. Bring your own tape and NOT priority tape to use at their window. It's annoying standing in line because a customer comes back due to the lack of preparedness. Be ready to wait most times.

WORST, CUSTOMER SERVICE EVER!! Retaliator, bunch of disrespectful, ghetto a$$, buffoons!! This,…read moreplace acts like they're not even here to serve the public! They, try to make it "difficult" to ship your packages, provide you with receipt paper that fades in a matter of a FEW DAYS and you lose your packages or mail just because it! If, THAT isn't enough, then when you call them with the time you and day you went there to pay, they pull the date and time, give u the AMOUNTS YOU PAID! YET, STILL REFUSE to provide you with you with the tracking number for your packages!! This, post office SHOULD NOT EXIST! There, are MANY OTHERS that supercede their customer service! If, you can even call it that! I hope this one closes down! Because you make complaints and the Manager over seeing them, doesn't take their behavior seriously! Instead, he does his BEST to downsize their WHOLE PROBLEM! Which, MAKES HIM THE PROBLEM! RODERICK BENNETT! I have NEVER had an ENTIRE GROUP of employees at ANY USPS location act the way THESE PEOPLE DID towards me when I shipped baggage! I filed a complaint about ALL OF THE STAFF at the Crenshaw location except for ONE MAN. Who initially came out to take my luggage I was shipping. He, was the absolute ONLY ONE who didn't behave in an ignorant MANNER about shipping my bags! I'm, looking for a district Manager to speak with to see if I may get what I need. Because I called the location to try to recover my tracking number from the location, since the receipts they gave me FADED IN FIVE DAYS and by the time I arrived to my location NOTHING was on them! How do you track your packages when the receipt they gave has DISAPPEARED?? PLEASE, AVOID THIS LOCATION LADIES & GENTLEMEN! I PROMISE YOU WON'T REGRET THAT YOU DID! Making, a complaint about them won't matter because their Supervisor will NOT TAKE IT SERIOUSLY! I know because I told him about how ALL but ONE of them behaved unprofessionally towards me! Yet, HE STILL INSISTED TO SAY he spoke to ONE LADY about her behavior! SMH RIDICULOUS! #GHETTOPOSTOFFICE!

I popped in here after dropping off my friend at LAX. Of COURSE her suitcase was not meeting the…read more40lb domestic limit United enforces, so I was mailing the extra 11lbs to her PA hotel. There was a line when I entered, but all seemed calm, not stressful, or people sighing heavily, shifting their legs and feet impatiently, and I soon found out why.... One clerk motioned a group over for passport help. The customer recognized him from the 2nd floor passport office and asked if it was slow up there, so they brought him down. No, no, he answered, someone didn't show up for the windows so he came down to help. As he was telling her this, and managing her docs, he put a pile of mail down for the next person in line to grab and go. Then another postal worker arrived to open, but as she did, she motioned to the man in front of me, about 3 from the front, and set a pile of mail down. He went and picked it up and left. Seems these workers KNOW their regulars and multitask to give them their accumulated mail to keep the line moving - BRILLIANT! My overall wait time + service time was about 10 mins then I was out the door. I was able to compare the price for my friend's domestic delivery to PA vs the cost of sending it to her home in France. $43 compared to $113 - domestically for the win! I appreciate the efficiency of this office and that they recognize their regulars. If I ever need to do this type of forwarding items for a friend again, I will definitely return to this branch. Cheers! "CC"

I got to give credit where credit is due. Yvette hooks me up everytiime I come in here. I yell…read more"dear Evette" she opens the door and hand me a package. Check out the picture I have of her!!!