I had no problems the last few times. Post office is post office. I've seen worse where they just flat out make you wait between customers cuz they can. All my stuff got done here no issues. Yes people sell stuff outside. Parkings fine. Not much of a line whenever I went. Like I said it's a post office read more

I would not recommend anyone come to this location. I've been here several times, and there are consistently only two employees working while the line is out the door. I came in on October 1st, and one of the employees, a young light-skinned woman, spent the last 30 minutes walking around without assisting customers while the line continued to grow. Leaving a long line of customers waiting doesn't help anyone get home any faster it just wastes everyone's time. The customer service at this location is extremely disappointing. The entire experience is frustrating, and honestly, most of the postal workers in the office seem unhappy and uninterested in helping customers. This location seriously needs to improve its staffing and customer service. read more

Sept 10, 2026 @ 3:02pm Horrible service "Eddie" was very rude and argumentative, he wasn't listening has zero customer service skills. I Asked about the cheapest shipping and media mail. Eddie response we have to make money too! I said to ship it at that $80 cost. I inquired about my second box which was lighter, he didn't weigh it and stated it was $80. He kept asking if I wanted to ship I said yes 4 times! At this point I asked for a supervisor he said "no supervisor is there" I asked for his supervisor name he refused to give it. He stated there was no supervisor there. I repeated "what is your supervisor name?" he replied there is no supervisor! I ended with "I don't trust you, I want my box back and I'm filling a complaint! UPS here I come I will pay for excellent customer service! Rating -10 read more

US Post Office - Eddie taking my tag off my box Torrance USPS, Crenshaw and 180th! - Post Offices Near Me - Los Angeles, California

This is the worst post office 90008 , Loaded with a few people that don't want to work. And the heavy set dark skinned woman ALWAYS has a bad attitude and a mean look on her face. Terrible they steal packages, my packages always have problems at this location. read more

Came here for my passport appointment and the process was super quick. The lady who helped me, I believe her name was Toni (she had blue hair), was very kind and had great energy. She was helpful, efficient, and made the whole experience smooth and easy read more

Very poor service, both employees working till closing today were rude to all customers in line. Spoke to everyone like peasants. Not a concern in their voices. I came in to ship a package to Germany for the first time. When I got to the window the lady goes this is a customs application you can come back tomorrow and called the next customer. No, you can grab the paper and fill it out and I'll take the next customer. This is my first time, how was I supposed to know. A lady came in to buy two stamps and the one standing outside told her no very rudely. You guys need better staff. Will not be coming back to this one. read more

This is the VERY worst poorly run post office in the city of LA! They're all treated like decomposing facilities with never any upgrades but this one always has only 1.5 employees working the windows and no matter what time of day the line is 15 people deep. I've had my PO Box here for 30+ years! There has NEVER been a self-serve kiosk available here which could significantly reduce the line. No dedicated PO Box staff which could help the line if they did. Consistently poor service for more than 25 years! Start all over!! read more

Avoid coming here at all costs. Slow workers, no urgency. Both times I've come here I've waited over 25 minutes in line. Having one worker is torture. Value is horrible, all I needed to do was ship a depop package and ive sacrificed an hour of my life. read more

This office has to have the worst delivery service in the city. I cannot comment on the service inside because I rarely go inside.... no parking, stepping over vendors, cluttered merchandise, too much incense. My complaint is about home delivery. The service has been awful; mail at 8:30 pm, no mail for 3 days, delivering other people's mail from 2 blocks away to several streets away, mail that has never been delivered,( I checked with the sender) and delivery of mail to residents who have post office boxes. What are the people supposed to do ?!? read more

This office is a BIG ASS JOKE not serving the community they will leave your checks, dmv license plate, can't get anything accomplished medication, authorization letters for STAGE 4 customers property called US POSTAL they overturned the original decision of their boss US POSTAL SERVICE. To this date STILL HAVE NOT RECEIVED MY MAIL! read more

They just never gave enough windows open . It's a line of at least 10 people and only two women working . No matter the time you come in here it's always like this but they always never hiring read more

US Post Office - One window open - Post Offices Near Me - Los Angeles, California

it's always some kind of inconvenience when dealing with this post office. their employees are always on the phone when delivering mail and often deliver to the wrong address or the mail gets lost due to the neglect of the employees. read more

Came here to mail a package and was greeted with first class attitude! Unfortunately this is the most convenient post office in my neighborhood because it never fails that the young ladies who work here are definitely going to be short with you no matter who you are (young, old, etc...) Can't even pinpoint anyone, because it's everyone behind each window. If you're running in for something quick, you MIGHT be able to get out without being disrespected but don't count on it. Ugh!! read more

I visit here ever-so often, and the amount of s**t these ladies endure is always bonkers. Mostly people who can't seem to either understand a situation, or argue over something that is way beyond the clerk's power. Otherwise, the ladies are funny and can be efficient at times. I once got them all gift cards for the Starbucks nearby. If you know what you're going-in for, chances are it's going to be an easy visit. read more

Okay, so the employees here are friendly, for the most part. But it's super slow. There are maybe 6-8 windows but you'll have 1-2 employees actually working the windows. If you just need stamps, go elsewhere. I would only come here for quick drop offs. And obviously during the holiday season they are packed (like every other post office) so expect a wait. read more

Disorganized. I would blame it on Louis DeJoy, however this post office was disorganized and slow before the Trump administration. I've even had mail stolen by USPS employees (presumably) rather than delivered. Go UPS or even FedEx when possible. Their handling of Amazon packages is unacceptable. I try to lobby Amazon against using them for delivery as they rarely meet expectations. Also, poor COVID protocol. See picture of unmasked employee having random conversation while 10 people wait in line. This review was written during a 30 minute wait (and counting) to pick up a package. read more

Post office onCrenshaw and Coliseum is my one and only post office. Great customer service

I have a PO Box at this location, and I absolutely hate coming to pick up my mail. Between having to fight off the people selling sh* in front of the post office, and literally stepping over the homeless people blocking the only unlocked front door to enter, this Post Office is trash!!! Just like all the trash you see on the ground out front. It will be an inconvenience, but I'm going to have to get a new PO Box address in a different city. read more

US Post Office - Post Offices Near Me - Los Angeles, California

I might as well be an employee the way I am working to find my packages they lost. On three different occasions this office has marked my packages delivered, yet I'm not getting them. The seller can't refund unless USPS takes accountability for fucking up. I put a hold to all my mail , let's see what happens when they have to see my face all the time. And the employees at this location need to either quit or need more breaks. Bad attitudes, slow, could care less about how inconvenient they are to customers, all people of color . Very sad scene . I'm this mad because they misplaced something irreplaceable and told me I'm shit out of luck . Then they wonder why people become violent with them . Fuck USPS , they are now banned from delivering to me forever because they hire thieves . We about to become aqquainted af . read more

This service in this location is pitiful. Whoever is responsible for this office should be held accountable for the quality of service. The ladies (if we can seriously call them that) another descriptive name would probably be appropriate. Rude, unprofessional, unwillingness to serve with dignity, just downright ugly. I notice the overall score on Yelp is clearly poor and not being addressed. Tom Bradley was a man who carried himself professionally, I'm sure he would be mortified to see this type of behavior in his honor. read more

This post office is so slow. They only have 1 or 2 associates working at a time. There's nothing wrong with their customer service, it's just the pace needs some improvement. Shout out to Mary-Ann, Sheila and Stacy ! They're nice . read more

US Post Office - Been in this line for 30 minutes - Post Offices Near Me - Los Angeles, California

Love seeing so many beautiful people especially at the post office Stacy a long time staff members is beautiful with outstanding customer service what a fun fabulous place to go where you can still see wonderful black peoples working having fun I love this pace that's Stacy Happy Holidays to my Phenomenal Black sister & brothers read more

See all

I went into the post office on 39th and Crenshaw and the customer service was just awful, the clerks were unfriendly and they seemed uninformed and not helpful. I took in a first class letter and the postal clerk has no idea where it is! I'm just livid!! read more

One employee during the holiday season. I waited 48 minutes in line on a Thursday early afternoon. There were 29 people in line including a few elderly women and a man in a wheelchair. The employees themselves are wonderful - knowledgeable, friendly and professional but the management seems to be clueless and is obviously understaffing. read more

Communications is just awful, on the phone service is even worse. I'll just have to find a new location. read more

US Post Office - Post Offices Near Me - Los Angeles, California

This is my home/local post office and I come here frequently to send packages to my brother who is overseas in the military. No matter what time of day it is, and no matter how long the line is, there is only ever 2 people max working the windows. OCCASIONALLY they will have someone with a cart selling stamps but that's very rare. They should have a vending machine that sells stamps because I know a lot of people get in line that literally just want to buy one or two stamps and not a booklet. Anyways, the staff is actually very nice and friendly. I just think they move a little slower than most. I sometimes go to the post office near the airport and they're super fast and efficient. It just kind of feels like you're coming to the DMV when you come to this particular location, ya know? Parking is always ample in my experience. Directly out front is 20 minute parking but I wouldn't risk it. On the street there is almost always two hour parking and people are constantly coming and going. Out back is a huge parking lot but that tends to be full most of the time. It's not the worst, I just think they need a few more helping hands to speed everything up. read more

Their mail carrier Dino is the most incompetent, ignorant, disrespectful Neanderthal ever. He talks to people like they are stupid. This idiot knows what my payrolls check looks like and goes out of his way to keep me from receiving it. I had my check sent express mail and when I went to pick it up from the post office they told me Deno had it. I went to find him on his route and he told me he didn't have it. I spent over an hour going back and forth trying to locate my package. And let me mention no one would answer the phone at the post office. They could not locate my package until 3:00 the next day. Dino said it feel under the seat in his truck. Yesterday the only time I have to get my check and get to the bank I found him on his route and asked for my mail. He refused to give it to me, got in his truck and drove off. Later he delivered the mail. My daughter and her husband received their check from the same job.He did not deliver mine. Today I was on hold 2 hour to file a complaint before the call dropped. This guy needs to be fired and that station needs to close.i will be contacting the postmaster general. read more

Absolutely awful! The man at the front desk was extremely rude and unhelpful. I went to return a package and he's like "well you want me to sell you tape or what to close the package" "go get bundle wrap and buy it" after I did that I showed him a photo of the label and he said "you gotta print that" ok fine but every other usps I have been to had no issue printing the label for me. He was lazy, rude and clearly hated his life. I will never go back to this usps read more

In the ghetto but a good sized location. Street parking (as far as I know) so that kinda sucks. But service is quick and efficient. Friendly enough but you can tell they want you in and out - which is how I want my post office experience to be. read more

See all

The Crenshaw branch has got to be the worst in the entire city. Some of the employees dont seem to know their job and are encapable to advise the customers that ask questions. Their appearance and conduct is extremely unprofessional...in other words they look and dress like their going to a dance club or going on the stroll on Western!​ read more

The clerks atr very slow and they have very few people working at the windows. Clerks are not friendly nor accommodating. I actually hate coming here. They need new management. Leimert Park is becoming gentrified. I bet when it is close to 100 percent White, they will have better service. T believe that because we are predominately Africam Am., they feel it is ok to treat us like Shyt. Real Talk!!! read more

This place is a complete joke. They haven't been delivering a lot of people's mail in our neighborhood and didn't even tell anyone what they needed to do to get it. We also had a large package being delivered and they didn't even attempt to deliver it but we kept getting Amazon notifications saying it was unable to be delivered due to the mailbox being full or something. They were large boxes so obviously that wouldn't be logical. We followed the instructions listed on the notice and it kept prompting us to reschedule the delivery. We made sure no one was parked in the driveway and the porch was completely empty with more than enough space for the boxes. Again, we got the same notice saying unable to deliver sand we need to reschedule. We went to the post office just to find out that the driver just refused to lift the boxes and had never even loaded them into the truck to attempt the delivery. The whole process was a mess and their communication issues and poor customer service made it much more difficult than it needed to be. If we had a vehicle to pick up our own large packages we would have just bought everything local and not wasted so much time ordering on Amazon to not even have it delivered. This is the worst post office I've ever had to deal with and their lines are ridiculously long since everyone else in this area has issues to deal with there as well. read more

This is the WORST Post Office I have ever encounter! Either my package has been "lost" or they don't deliver my mail. I've complaint to this office so many time I guarantee they know my name! I wish I can rate an zero because 1 Star is WAY TOO MUCH! Once I was in the office, someone had crapped on the floor, so many customers told them they had crap laying on their floor and not one person came to clean it up, it was so bad I left! Not only that, I've called once to find my package they claimed to have delivered and I was on hold for over an hour! They once it was time for their doors to close, they hung up the phone! What!?! Something needs to be done about this office! read more

If I could give a zero rating I would. This post office gave my much sensitive document to another person without checking their ID. When it was time for me to pick it up it was opened and someone had seen all my sensitive information. The Clerks response was, "we are sorry for this mishap but the lady didn't take it home with her and she returned it back". Oh by the way they never asked me for my ID as well. Just be careful when dealing with this post office. read more

This location services my home. I actually have my postal carriers number and named stored in my phone. Yes service is THAT bad especially if you are expecting a package. I have to call my mail carrier to ask to look for a package. lt is a hit or miss using counter service too. If you come during the sweet spot time where there ARE ONLY 5 people in line you can actually utilize the 20 minute parking in front of the building. If not you will be parked about a half block or so away, or in the in the parking lot around the back. It's ok if you don't have a bunch of packages. It seems like this is the post office they send disgruntled workers who are on their last few years of a countdown to retirement. Instead of being happy they sit miserably with each patron. No matter what time of the day I come in there are only 2 or 3 windows open. And often times if it is 3 windows open then one is helping the other window, resulting in 2 windows with an extremely long line. It's rare I use snail mail but when I do this is what I have to deal with. I could drive farther to another location, by the time I do that basically it's the same amount of time as going local and standing in a long line with the disgruntled. Can you say FEDEX? yes, I can and do 98 percent of the time. read more

This is the absolute worst post office I've ever encountered. I've lived in Chicago and San Diego, and never had issues like what I've had to deal with at this post office. Mail is hardly ever delivered in a timely fashion, and the mail carriers always seem to be having a bad day. Mostly all of the delivery people are illiterate because they can't read the names on the mail. They have, time and time again, given the tenants the wrong mail from other buildings and other units. Complaining about the mail carriers is a huge waste of time, as the office workers are either too stupid or too "busy" to understand your complaints about their postal carriers. I, honestly, don't think they care. All complaints go unheard. This postal office needs to "clean house" and bring in competent people who need jobs and those who have more than just a second grade education. read more

USPS with "flavor." There's always these Reggae/Rasta looking guys outside selling stuff or just loitering. The staff is...surly. They aren't downright rude. They just don't want to be there. read more

This office houses the rudest, most incompetent staff who are so patronizing to their customers for no reason at all. Avoid stepping in here at all costs unless you want some disgruntled geezer to insult you for trying to hand over your pre-paid package at the drop off stand. No wonder USPS is a failing business. Their downfall can't come soon enough. read more

Wonderful location in the community! You can get money orders with your debit card. Makes things really easy when it's time to pay mortgage or rent and you want to use certified funds rather than a personal check. Also, the line always moves rather quick! read more

US Post Office - Post Offices Near Me - Los Angeles, California

Worst experience ever! If I had to blame the poor service on anyone it would be Maya Bryant! With employees like her it's obvious why the US Postal Service is doing so badly. Never coming back here again! read more