Hidden Gem at Koreatown Plaza! This USPS location inside Koreatown Plaza is a game changer. It's super convenient, never crazy busy, and the staff & owner is always kind and helpful. I came in to ship a package to Korea (yes, they handle international shipping to Korea!) and everything was fast and easy. But the real star moment!? I got my passport photo taken here... and tell me why it looks like a Kylie Jenner ID photo?? So good. Clean background, great lighting!! I wasn't ready for that level of slay from a post office. If you're in K-Town and need to mail something, take passport pics, or ship internationally, don't sleep on this spot. read more

Only if I can give this place 0 star! The male and female workers here are so rude. How can they have such bad customer service! Never coming here again! Oh, BTW, they gave me false info on passport renewal! read more

The woman who works here is so rude. The man sitting next to her, who wears glasses, just sits there and does nothing about her rudeness. The employees here look down on their customers. You'd be better off going to city hall to get your passport. read more

Super helpful! I called last minute on new year's eve, made it there in time to hand off the packages for usps, which was amazing; but the usps system wasn't available to print my labels til usps holiday was over on jan 2, the gentlemen took my payment and phone number and told me he'd get it ready to ship on the 2nd and will text me the tracking once the usps site was operable. I got the text on jan 2, and all went smoothly! Parking is in the structure and enter the mall on second floor and the spot is tucked in kind of corner near what seemed like the center of mall. Parking was validated too. read more

If you need passport photos, go here. We took our passport photos at CVS and it came out so awful that we decided to give it another go. We tried this place since my Mom recommended it, and it was a thousand times better. They use better lighting and do some magic work, so our photos that we took 2 weeks apart look like we went back in time 10 years. No lie. Seriously, do not waste your time going to CVS or any other local drug store, unless you're already unbelievably good looking that it doesn't matter or you don't care how your passport photos look. I can use all the help I can get, so this place was much appreciated. read more

I was surprised when they wanted to charge me $30 to ship a small package. When I mentioned that another place charged significantly less, the lady suggested that I go there instead. It was a 'take it or leave it' said in a polite way. I decided to wait until the other place opened on Monday and was charged only $12 for the same service. It didn't make economical sense considering the time and money I spent to go to another vendor, but I prefer to give my business to an honest and fair-priced vendor. read more

Walked in last minute for a passport photo and service was extremely quick! Price was reasonable and photo quality exceeded my expectation

Excellent passport service !!! Additionally, I wanted to keep thr original image file. I had to pay an extra cost of $10, but love the picture hahaha highly recommend place ! read more

LOL there's a reply saying on Google reviews that the lady in the front "was sick and she wasn't feeling well, please come back " to receive a better service. She must be feeling unwell 24/7 or something. The front lady is SO RUDE AND CONDENSENDING its actually laughable. I dont say this much but she actually has a stick far up her butthole. The way she replies to you in Korean is actually like a bully, not a business. Like every other review commented, they ARE NOT a USPS. They will charge you for ITEMS THAT SHOULD NOT BE CHARGED. I went to an official USPS location to see if they would charge the same amount, but it was free of charge. https://store.usps.com/store/shipping-supplies/priority-mail/_/N-1dqlux5?Nrpp=18 ( I'm posting this link because they tried to bully me into buying these supplies that are given for free.) Doesn't matter what race, they are unkind to the community, and it's well known. They don't acknowledge your presence, so they should have none. Go check out the yelp reviews. Everyone who did business with them has been saying the same thing about her demeanor since years ago. read more

Great service and friendly staff. Prices were reasonable as well. Would return again if needed

Not sure why there are so many 1 stars :((( I came here last weekend to take my passport pictures taken and was extremely surprised by the service and the quality of my photo. They color corrected and lightly photoshopped my face and I am in love. Highly recommend this place. The lady working there was so kind and lovely too. read more

I needed passport photos ASAP and couldn't find too many places offering passport photo services that were open on weekends. I almost ended up taking my photo at a local Walgreens and am thankful that when I got there it turned out they didn't have passport photo paper - the person that took my photo took it from such a horrible angle that I did NOT look good. As a result, I frantically searched for passport photo services in Koreatown OPEN ON SUNDAYS. I read many reviews about this place taking good passport photos, but I was still skeptical due to the less than 5 star rating this place has. Let me tell you - if you are looking for passport photos, THIS IS THE PLACE TO GO! I called ahead of time to make sure that I could walk in at anytime and request photos - they said yes. I also asked about the cost- $20 for 4. They confirmed the closing hour - 5 PM on Sundays. I showed up a little after 4 PM and asked about passport photos. They said yes, they can take the photos. The place has a mini studio set up with a white background, studio lights, and a camera on a tripod. The photographer taking my picture confirmed that I wanted passport photos for a US passport and then waited until I was ready. Once I was ready, he took the photos quickly and then told me to pay and come back in 10 minutes. I insisted on checking the photo before he did his edits and printed them and he allowed me to take a look - they looked great! I paid - it was a flat $20 by the way, no tax or anything added on top, and then I strolled around the mall with my friend. When we went back to pick up the photos, the photographer handed them to me in a small envelope. The people are friendly, the photo quality is great, and you will be happy with the resulting picture. It is worth the extra few bucks in comparison to your local Walgreens photo center. All in all, my point being - go here for passport photos. read more

Much convenient and fast postal office services are provided by staffs who are very accommodating and kind. Highly recommended.

Horrible customer service. Today, I went in to get some documents scanned. I have been in twice before and had no issues. But a woman I had never seen before refused to do the job, instead she told me to "go to Staples." I asked why she refused to scan as, again they have done it previously and she said "too much work." Then why have the service? I hate to give small companies bad reviews but she was just rude! read more

Amazing service. Extremely kind and helpful staff. Very quick turnaround time. OPEN ON THE WEEKENDS.

Went to AAA to get passport phots, came out too dark. Even the lady at AAA said the photo was too dark so she didn't charge me... Then went to Costco to get passport photos, came out too bright. I know it's just passport photos and it's not something I will look at all the time but considering passport is good for 10 years, I wanted a photo that would look at least normal... Then, of all people, I got a referred to this place by my mother-in-law so my husband and I made the 45 minute drive to K-town/DTLA from OC and boy oh boy, sure glad we did. I am very happy with how passport photos from this place came out. Not too dark or too overexposed/bright. They also do some photoshop touch ups. $20 for 4, and $10 for reprints. Little more than AAA, Costco, or drug stores but well worth the money. read more

Lady's answers the phone does not speak English and will waste your time. Do not even bother with this location

I usually go to this place for sending my packages to S. Korea, as they offer far cheaper and faster times in comparison to other places like UPS, Fedex, etc.. And I've always had an easy time filling out the forms with assistance from the young lady and young man who work at the counter most of the times. The last time I had went the young lady at the counter helped me further in fitting my packages into a smaller box from my original bigger one to reduce the cost of my shipment. It was thoughtful and a gesture she didn't need to do, but helped me tremendously in terms of price. I recommend whoever needs to send their packages to use this place as the speed of shipment and price is very fair! read more

I recently want to placed mailed out by certified but one of employee riped my certified receipt & shipped as regular service. I was so fucked up. Never want to go back AGAIN!!!! read more

This USPS even opens on Sundays for sending packages & drop offs. (Closes at 5pm on sundays) The owner changed couple years ago, and the overall experience with the store has been great ! Family owned, great customer service :) read more

I always go here to send my usps things. The peeps always try to optimize my budget and give me the best rate to go. Super kind people and most of all, efficient. read more

I was pleasantly surprised at the value, efficiency, and convenience (open weekends, including Sundays) of this express delivery service. Prior to this experience, I sent a comparable care package using USPS and it literally took a full month at a higher cost. A very friendly couple seems to operate this business, and I want to support them fully. Thank you!! read more

Came here for my passport photos. The photos were the most flattering photos that I've ever had taken of me. My boyfriend wanted copies for himself, the photos were so flattering. I came in on Saturday, near closing. The photos were ready the next day and cost $20. I highly recommend this place for passport photos. read more

This place has bad reviews for a reason. The lady and even the guy working here are both so rude. They don't even acknowledge u when u come in. Just so unprofessional. I would not give this place business whatsoever. read more

This place is so awesome! The workers are always so friendly, the prices are great, and they are open when I need it most!!! Seriously, I'll probably never go to a regular USPS place again while I live nearby. read more

Shipping small packages LA to Chicago, it was convenient and quick, and inexpensive. There's no lines even though it was Christmas time when the post office was crazily crowded and have to spend two hours at least, there's only one customer ahead of me, the post person worked so efficiently with smile on his face as I said this place's good. Also it's really cheap to send small packages provided official box for free. That's why I brought my packages from my neighbors post office in Arcadia to here as I shopping in because it's located at the Korea town Plaza 2nd floor on Western Ave and 9th St. in Ktown. read more

Bad service, i dropped off my package on the 13th of this month and my tracking hasn't updated at all. Also, the guy wearing glasses was very rude when i handed my package to him when i was being polite to him. I went back to the mail center to ask if they had sent my package and they said usps usually picks up every 2 days and just told me to check up with usps. I'm wondering if they just didn't scan my package at all because they tried to search for my package online and they said they couldn't find any information. read more

I have never experienced better and reliable service for shipping outside of country. And their price is good too

At all costs, ignore "reviews" written by simpletons like David L.. Seriously, he took the time to complain about a standard markup on stamps and fax services which is absolutely normal for businesses like Studio X. What the customer receives is extreme convenience by taking care of their postal or faxing needs in the same trip to Plaza Market for example. How much more money in gas and time would be wasted by making an additional trip and hassle with parking again to the post office or Staples? Also businesses like this that have a small mark-up on small dollar services need to have a minimum for credit card transactions since they are paying per transaction to the credit card services company. I have used this place frequently for passport photos and mailing packages domestically and to Korea and have always experienced great customer service. Their Hyundai package delivery service to Korea is especially well-priced - comes in handy during Christmas and birthdays with our relatives over there. As for David L. saying he was treated like a criminal, maybe he should take a good look at his photo and re-examine his behavior when doing business with places like Studio X. If you look and act like a criminal, anyone will treat you accordingly. read more

Customer service was great! I really liked their photo service. They have own little studio with professional lighting and editing. Highly recommended!!! read more

I really HATE this place with a passion. It may be the only time I have ever actually yelled at someone in public. Anyone who knows me know that I don't lose my temper easily but I seriously lost it at their insolence. I had to have a special photo developed for a family member's funeral and they assured me that it will be ready on time (I came to them 3 days before the funeral). I came by to pick up the photo few hours before the funeral (as I was told to) but they hadn't even started photo-shopping yet! Some young chick at the counter tried to argue that I told them I didn't need it until the next day (uh, I would know EXACTLY WHEN a family member's funeral is, you dumb c**t!). An older guy there hurriedly photo-shopped and printed the photo and offered a discount - I was SO UPSET that I just accepted the d/c price and left. The result of their overall incompetence, rudeness, and shi*tiness? The funeral photo was blurry and made one of the worst and most painful days of my entire life even MORE upsetting. I truly and sincerely hope this place goes out of business. read more

Horrible service. Lost all 3 items I sent in the mail. They use a computer but DO NOT keep records on what they send. Save your Time/Money and go to the post office. read more

Don't provide this store any business. They have poor customer service, over charge for stamps so a stamp that says how much the value would be charged for more. Faxing documents cost $2 per page which is ridiculous. I rather either go to Staples which charges $1.99 for the first page and $1.25 for each additional page. They Charge for the coversheet and will refuse a credit card transaction that is below $20. If you do not have the cash the manager of all people will expect you to leave something as though you are a criminal. My standards were already set low for this place in comparison to a large company but seriously I don't appreciate being treated with such disrespect. With an attitude like that they are bound to go out of business. At all cost avoid this place and just go to the post office down the street or staples down the street. read more

Studio X & Mail Center - Shipping Centers Near Me - Los Angeles, California

I heard from so many people that all the employees here are rude and irresponsible. But one of the employees was very nice and kind. He helped me out with everything I had to do very friendly Everything turned out to be okay and I was really thankful for his careful attention! read more

I'm not sure why there are so many bad reviews for this place. I go there a lot since I have an Etsy store and ship things out almost daily. It is so convenient compared to the post offices in the area. I always have to stand in line for half an hour at the post office but here they are very quick and never take longer than five to ten minutes. The employees here at Studio X Mail Center are all really nice and professional. I've never had any issues and will continue to go there for all my postal needs. read more

The worst service I have ever experienced in any sector. I went to ship a small letter package and the lady who worked there didn't give a fuck about her job, she also didn't know anything. "Mm, I don't know" was all she could say. We kept asking her how to mail this thing until we finally figured out she doesn't know what the hell shes talking about, and on top of it doesn't care that she's so incompetent read more

I feel as though the other reviews are over exaggerating. The workers there are very welcoming and tell you the best deal they can give you. Their remodeling is very nice and colorful. The photoshopping they do look very naturual and make you look your best by just using your own natrual features. I highly recommend you going to this place to get your mail done quick and simple. read more

I don't really understand why theres so many bad reviews, I came here to take my passport photo and I am very satisfied with the photo. It took only 20 minutes for the photo to come out. They also did photoshop on the photo and it was very natural. The workers were professional and kind. They were not rude at all. I do recommend this place if you're trying to take a passport photo. read more

I was truly furious at the way they run business. There was a dumb ass lady clerk who knew absolutely nothing about usps. Long story short, she forced me to spend more dollars in order to use my debit card there. No cards for under 10 dollars. She told me i could buy their over priced envelops to make 10 dollars worth of usps cost. Hah! I said no i would go somewhere else. She said she couldn't refund the stamps that she printed out.... She further annoyed me with requesting my id for using my f***king debit card. Just bad place. I hope they go out of business read more

The employees and the owner are rude, clueless and do not understand the meaning of customer service. In addition, they charge you for everything. (also overcharged me for stamps). For example, they charged me for taping up my small box ($1). I've been to other places where they provide this as a service (literally costs 2 cents). I see a lot of Koreans who go here because it's in a convenient location. There are other places that provide excellent customer service and are friendly and courteous. Please take your business elsewhere - a place where they appreciate your business and understand the meaning building relationships and serving your customers/community. read more