Made a appointment for passport. Passport application was easy and the postal employee was knowledgeable and helpful. Received passport and documents within two weeks. read more

Somehow when I mail a package from this branch within Los Angeles county they send my package to Washington DC. This has happened three times in the past couple of years. read more

Do not goto this post office. Friday afternoon and over 30 people in line with 2 employees. This isn't the first time I've been here and experienced this. Whoever is running this post office is incompetent. Waste of a location and a waste of time. GO TO ANOTHER POST OFFICE!!!! read more

I go to this post office all the time to drop things off and it is, what it is. I've never had issues really...once the drop off box was full, once it was stuck, but my main dread in coming here is the parking. Yep, even the post office has parking problems in KTown! It's a small lot but just gets so darn crowded with cars spilling out, confusion, slowness, etc. I've gone through the lines and never had any staff issues. Overall pretty standard USPS location. Though this is my least favorite post office because of parking, it's so convenient for me so I'll surely be there. read more

See all

Drive further to another location. Terrible wait times!!!!!!! Only 2 employees working. 0/10

Updated review: Been coming for a while to mail stuff, paying for signature mailing (which is what I'm doing now), and shipping e-commerce orders(eBay,Shopify, etc), and paying for money orders. Word of advice..... avoid this place after 3:30pm because the lines get really line with only 1-2 customer service attendants. read more

See all

Came in to pick up a package. The line didn't move for 25 minutes because one of the two employees at the desk was working at the speed of a sloth like Zootopia. I come here once a year or so but this location consistently reminds me why I dislike coming to the post office. Avoid this location if you can. read more

Worst customer service. Never have I left a review before on any place but the African American lady with short hair and glasses was racially profiling. Rude from the beginning and didn't recieve any help. She should be fired because she was yelling at me, no respect at all. I will be contacting HR if nothing is done. read more

Pick up took 30 minutes. Worst service ever. They don't care about you at all. Didn't even bother

only 1 out of 2 employees working, one was on facetime and ignoring customers. over 20 people in line waiting.

Insanely long lines. Came weekend afternoon and there's 15 in front of me and only 2 or 3 workers at the counter. The line remained at a steady 20+ even when it moved. They have a sign that says: "we are not accepting international/customs packages after 1 pm Saturdays." read more

Looked up post office with parking lot in this neighborhood and guess I totally lucked out when I came in mid afternoon on a hump day! Only 3 people in line and moved pretty fast with 2 open counters. Then a 3rd counter opened. It took me just ~15 mins in and out, including time to fill out an express form and all. Pro tip: 3:15pm is cutoff time for 1-day express mail. read more

US Post Office - Post Offices Near Me - Los Angeles, California

The USPS website say that the self service kiosk is open until 6 on Saturday but that is not accurate. They close at 3pm. This USPS is fine if you can use the self service kiosk. As others have stated, the lines get crazy long so plan ahead. Yes, I have found that they are often out of the boxes. read more

(Dropped Off & Mailed 05/25/22 WE @ 12:30pm): If anything, this particular location is called the "Nat King Cole Station" which is very cool https://www.yelp.com/user_local_photos?select=9Ku6zK6Sia44uGS-sSWRRA&userid=8jVT2inwc8GIQ6sH2UG9Vw! I found myself at the Koreatown location of the United States Postal Service "Nat King Cole Station" primarily to drop-off a ton of mail left by a former tenant who simply abandoned a nearby apartment he was renting from my family, and decided to mail some things, too. Because I had to drop-off the mail at the station that specifically delivered it, this was the only reason for me to ever visit this location especially since I had the two I frequented. How did this post office compare to the others I visited? PURCHASE First-Class Certified Mail ($4.33 x 4): I was canceling some service contracts and needed to formally send a mailed 30-day written notice instead of a simple email or phone call to their respective branch office. So, I decided to send them certified ($3.75 fee per letter) for the trackability and delivery confirmation. This was always a wise service to use whenever you mailed something of importance. SERVICE I arrived during lunch time, so there was only one female clerk, but soon a male staff member stepped up to one of the many counter windows https://www.yelp.com/user_local_photos?select=jOPCRWaadkf4AjKATa4qvQ&userid=8jVT2inwc8GIQ6sH2UG9Vw. Ultimately, I still waited in line for over 20 minutes, and I ended-up at this tall gentleman's counter who seemed a bit tired, uninspired, and annoyed in his demeanor. I was just doing straightforward transactions, so I figured just get me in and get me out. C'est la vie - it was what it was. PARKING (FREE) They had a medium private lot that contained maybe upwards of 20 regular spots and 1 for the disabled https://www.yelp.com/user_local_photos?select=BzbdpaCPzasALHINsnV8Kg&userid=8jVT2inwc8GIQ6sH2UG9Vw. When I initially drove by, there was a long line that went out into the street. So, I drove around the block and parked on Manhattan Pl. which ran along the parking lot. Otherwise, there was plenty of free, metered, and timed parking either along the main drag of Western Ave. and all surrounding streets. ATMOSPHERE, DÉCOR, AMBIENCE Dreary... that was my first thought when I entered. This was a larger post office compared to the two I normally did business at. Outside, they had a couple drive-up mailboxes both at front and in the parking lot. Inside, the outer lobby area housed two standard-size mail slots, one for huge packages, a machine to make any quick postage purchases, a ton of P.O. Boxes, and one long workstation table. The inner lobby area had a short work table, various supplies and items for sale, and a switchback line that eventually led you to the customer service counter which had a ton of counter windows https://www.yelp.com/user_local_photos?select=CKu_RBDa7J9n3mgDdgL7sg&userid=8jVT2inwc8GIQ6sH2UG9Vw. Decent natural lighting came in through the large back and front glass windows and doors while soul-sucking fluorescent electric ceiling lights filled in the rest. I didn't notice any TVs while low music played in the background. ATTIRE Totally casual, so I would normally be in a t-shirt, boardshorts, and flip-flops. OVERALL The Koreatown Nat King Cole Station location of the United States Postal Service fitted my current needs fine. They offered all the necessary postal services. As for the parking situation, for the amount of parking spots, I felt this delay wasn't the norm (I hoped not anyway). Honestly, what else could be said!? The atmosphere and service had little to be desired, and unless I needed to handle a similar task, this location wasn't convenient enough for me. I found good value based on the prices, service, and experience noted above (TOTAL paid experience was around $17.00 BEFORE any discounts/tip). And, they accepted my credit card of choice... AMEX! 3.0 STARS read more

See all

Not the best, parking lot was crazy, Some people doing drugs in the car. Kinda clean inside the post office, Service was okay read more

US Post Office - Post Offices Near Me - Los Angeles, California

See all

Pretty typical. Not the easiest to get in and out of. Workers seem burned out and ambivalent. Lines longer than they should be. No way to get through quickly if you're in a hurry. Standard LA post office. read more

Because this Post Office is located in such a dense area of town, it's nearly impossible to park so be sure to make extra time, or look for street parking and walk in. It's a large space with several tellers so even if the line is long, it moves pretty smoothly. I only recommend coming here if you live in the immediate are otherwise, find another location to avoid the parking! read more

Best post office I've been to, the man I speak to was super helpful and kind!!! I definitely recommend going early, regardless if you have an appointment!!! they get pretty busy. read more

Parking lot to small for such a large post office. Street parking available if you can find any. If you placed your mail on hold while you are on vacation, you need to go to the door with a doorbell before 5 PM or else you can't get your mail. I asked one of the guys at the counter, and he couldn't/wouldn't get it for me so I had to come back the following day. He and the other worker weren't busy, but I guess it's not their responsibility to help a customer out. read more

US Post Office - PO Boxes - Post Offices Near Me - Los Angeles, California

See all

Very organized and excellent employees. They were fast and polite. I applaud them. I wish I could say the same about all post office's, but this one is very good. read more

The worst usps one worker mid day with line up to 1hr long. There is atleast 3 other guys walking around doind absolutely nothing. read more

US Post Office - One worker at 1pm on Tuesday afternoon Poooooooor lady. Where is our tax dollars. - Post Offices Near Me - Los Angeles, California

Once again, the worst post office I had to experience. The kiosk machines were not working. One was down altogether and the other one was only working partially. The scanning of pre labeled items was not working. So now I had to wait in line to get a receipt. A long line once again. So what does the representative tells me after I said hi" first and asked for a receipt? " I will give you receipt this time but next time use the kiosk". What? no greetings after a customer greets first? Then when I told her that kiosk is down, she glanced at the kiosk and saw a gentleman standing in front of it, she said " it's working fine". I told her I wouldn't have waited in the long line if it was working. I wanted to call the supervisor about her attitude and rudeness but I knew that would have done nothing. Obviously if the supervisor was doing a good job, the place wouldn't have these kind of problems constantly. read more

US Post Office - Kiosk not workinh - Post Offices Near Me - Los Angeles, California

See all

I came here to get my passport--they were a wee bit under staffed but as swift as they could be. Free parking lot. Due to staffing shortage--I do recommend you ask all the questioned you need, do not assume anything, & make sure you have all your documents when you come in and when you leave out. Work WITH them, they are not machines, they are people. Btw, Incase you are going to get your passport here--they do keep you birth certificate as a part of you certification, they will mail it back to you shortly after you receive your passport. (I thought I lost mines or left it there by mistake--no one told me this) read more

Horrible horrible... One hour before the appointment time, a rep called and informed that all the appointments were canceled for US paasport request, and hung up....not even bother trying to reschedule the appointment.... read more

Came on sat 2. Dec 10 th. No recession here. 50 people in line waiting for service. Postmaster. Please do a better job. read more

US Post Office - 50 people in line at the post office on sat 2 pm. We all have better things to do. - Post Offices Near Me - Los Angeles, California

Absolutely terrible location and employees. One lady was walking around talking on AirPods looking at us all standing in line and line growing out the door. I paid 15 min to park so I am thinking I could get out in time. Was in line about 30 mins and rude lady when I get up to the front is telling me I'm not ready. When I had my paid shipping codes ready to scan and tape. Then one package I needed to pay to ship. She wanted me to write address on package with a pen, wait in line again and then come and pay to ship it. What????? What was the point of standing in line? Who hired this clown? Very rude service and badly understaffed. Avoid this location at all costs. read more

I made an appointment to renew my passport and this post office had the earliest available time. I've been here in the past and know that the lines can get very long. There was definitely a slow-moving long line when I got there on a weekday afternoon but luckily, there was a much shorter wait for passport services. The employee was nice and quick.You should definitely make an appointment a couple weeks ahead. read more

Without any signs, how is anyone to know that we're supposed to ring the buzzer on the mysterious blue door to pick up packages? I waited in line for 20 minutes to be gruffly told that I'd been in the wrong line. Then it took another several minutes before they answered the door, and a further several minutes for then to find the package. Please put up a sign directing customers to that door. read more

I just would like to thank the lady at the blue door for helping me locate my package. Im not sure if she's latina or white. I just forgot to get her name. Thank you for being so helpful and patience. I used a priority mail express expecting to receive my package within 2 days. But I dont know who messed up. My address is in buena park 90620 but it was delivered to chinese embassy 90020. TO whoever messed up, please pay attention to the address written. Its so clear. The $35 worth of priority mail is not enough to pay to the stress and anxiety you gave me. Im just thankful to this lady who also nice and made me feel me feel less anxious. Thanks to you. read more

Sharing a negative customer experience!!! They have really slow workers! I went there several times, and there were two Korean ladies. What I do is purchase a regular white envelope and ask for postage. She replied, "What is postage?" I DON'T UNDERSTAND YOU! Kept correcting me for pointing at the sample envelope and postage and said it is called "stamp Jesus" and there was a long line as always. I went oh okay, I need two please. Next time, I asked for a stamp on a different window with other Korean ladies. She reacted same and asked loudly, what is STAMP? what do you need? I was just shocked for a few secs and then said postage what u call it then? She said we call it POSTAGE. JESSSS... They are way slower than a sloth. Later, I went there for pickup during my lunchtime. The almost 10 people were waiting for the blue door to open and pressed the bell every 30 secs and literally waited around 15 mins... read more

Work related; I've been going to this location for years. Unfortunately I don't recommend & I will not be going back. An employee named Barbara Charles is the worst; feel free & find out for yourself* read more

The US Post Office is defrauding shippers, in particular the online sellers. I saw the fraud first hand, of which a claim was filed, and then an appeal of their denial with some of the photos posted here of which the Post Office continue to play dumb. Hence, see the photos that USPS received, of which they replied to me that the actual one pound at the supermarket that became the fraudulent one pound and 10 oz at their post office is "not clear" in my photos. There isn't much mystery as to what follows 0 on a numeric weight scale. Even with proof of such mockery, and what seems to be a mass petty theft the post office continued to deny it when my photos show that the scale at this post office was mismanaged by a supervisor at this location, as each post office is responsible for calibrating the scales properly. This was denied by them, but verified by another post office. Apparently, this is something that has been happening system wide. USPS is aware that that there have been many complaints, including shippers that take their package into the post office, and the item was weighed in front of their eyes, correct payment made, and accepted by their local post office. The fraud occurred to them further down the line, perhaps at the distribution center where suddenly the package was claimed by the post office to be not weighed correctly, and the sender is automatically charged. This is an ongoing problem right now between the "business entity" and the USPS. Even when there is a record of transactions at the business entity, and at the online payment processor, and by the buyer, and by the seller, including photos of how the item was packaged with foam peanuts, boxed, and wrapped, etc, the US post office has been steadfast in lying to and defrauding their customers by overcharging on weight, in addition to unauthorized upgrading of such items that are over the alleged 15.99 oz from 1st Class mail to Priority Shipping accruing an excessive overcharge of $6.42 additional on one such package. In addition, what the other reviews say about this Supervisor Laurie is so true, she has a really foul attitude. Can you believe that this lady had the nerve to tell me that I was limited to 4 packages? I even found that it was necessary to argue with her to "show it to me in the Policy & Procedures manual," because she would just adamantly make up lies to avoid having to process routine post office requests. read more

See all

This is easily the worst post office I have ever been to. Many people hate their jobs especially when its a public service job and I get that, working with customers can be frustrating but this place has some of the rudest staff I have ever seen in my life. Very unwilling to help and quick to turn you away to another post office. Its clear they dont want to do their job and referring to another location is easier. It should honestly be a location that has no customer service reps but rather is self service. Whichever woman security guard that was working on the night of december 22nd 2021, should be fired. Basically attacking customers as they walk in creating a very hostile environment for no reason, locking the doors of the building when people are still inside. This location closes at 5:30 on the DOT! If you are there after the fact be prepared to be locked and herded out one door of their choosing. Final notes: parking is awful. If you go in the evening park in the parking lot and not the street. read more

If I could give this a negative review I would. Everyone has very nasty attitudes especially the workers at the blue door. Always waiting more than 15 minutes just to drop of packages. Never have enough staff at the front counters. Insane how horrible the customer service is. Absolutely hate coming here. read more

A postal worker who works here named Marshal side swiped my car while driving his USPS vehicle and bent my car door back. He then backed up and fled the scene of the crime driving straight through a stop sign. It was a total hit and run. I got his vehicle number and the supervisor gave me his name. The police told me the post office police themselves, so I reported it, and I'm filing a claim for the damages to my car. But so far nothing has happened. read more

This USPS location is super unprofessional. I was expecting a package however it said insignificant address because I didn't include my apartment number. So I go to the post office to pick up my package instead and I was told but a lady at the blue door that a driver had it on route and that it wouldn't be back till the end of the day. She was incredibly rude and unhelpful she didn't even look it up for me. She told me to come back tomorrow morning to check. Determined to get my package I located the driver that delivers to my apartments. She said it was at the post office because packages without the apartment number don't go out. So I go back to the post office and the first thing the lady says is "your back" instead of saying hello how can I help you. I told her what the driver said and asked for her to look up the tracking number for me and she was upset and said no I need your address. To try to deescalate I say thank you. Thankfully the supervisor came and the lady explained my situation. The supervisor tried to tell me my package was shipped off back to the sender. I complained on why I wasn't allowed a day to come a pick it up myself. So I ask for a tracking number and a receipt. Finally, they both come back with MY PACKAGE!!!! THIS PROVES THAT THE LADY WAS LAZY AND DIDNT WANNA DO HER JOB. SHE TOLD ME TO COME BACK IN THE MORNING ? FOR WHAT ? TO WASIT MORE OF MY TIME. Don't trust what they say, do your own research and work if you want your package. I don't see how they are so un organized. They need more staff and retaining. I hope corporate sees this and improves this location. Thank you. read more

This is a pretty big size post office in Koreatown. - Have free parking in the back lot. It's always crowded. Unless you get lucky and come at the right time. - Street parking is available and walking distance but be careful where you park as it can be w permit only. Check the signs. - When busy, lines are long here. - There's a self service kiosk at this location. - I've waited in line to ask for receipts and was told no receipts but that my package would be scanned in. Was OK with that. Next time, I'll try the self service kiosk and just drop it off. read more

This location is one of the good ones relatively. There's generally a line but it moves pretty fast. You can get most stuff done without having to get in line though. There's two self service areas and usually there's plenty of priority mail boxes available. The only issue is parking but I've always been able to get a spot within a few minutes since there's constant flow in and out of the lot. If not there's also street parking in the residential area. read more

Management is terrible at this location. Supv Jaylen not only canc my passport apt after I waited for over a month and explained "why" with a smirk on his face as if it was funny. One of his front counter employees told me she could do it but it said he can't authorize it. Place is disorganized and no working pens!!?? Complete joke. Then when I asked for his manager Keith contact info the number just rings then disconnects. Whoever is head a manger for this location she really look at how the business is being ran read more

This is a large, clean, well-run post office near downtown Los Angeles. I like doing business somewhere dedicated to Nat King Cole, but it is a real indictment of our way of life to see huge homeless encampments in front. Those people do not bother anyone as far as I can tell, but I cannot help but think how distressing it would be for Nat King Cole to see what has happened there. RIP Mr. Cole read more