Friendly and quick Close to my home Lines not long Supplies could be better Parking entrance from the east is not very safe read more

Why did it take me 45 minutes to complete such a simple transaction when it should have taken 5? Why did that 45 minutes feel like a week? Putting this place on my "never again" list. Good God... read more

Excellent service provided by Nekia. I needed to determine cost of postage on some items. She gave me price, information & delivery dates, asked if I needed stamps. Some customers were not pleasant & rude...she remained calm& professional. The value is good. I got exact price for mailing items & receipt for estimated delivery dates. I'll look for her on my next visit. read more

Really wish Yelp would let people leave ZERO stars because thats what a place like this deserves. THEY ARE RUDE RUDE RUDE RUDE individuals that work here. I was already stressed coming here in the first place to ship something internationally. I came in in hopes they can at least guide me what I need to do to ship the package. I was met with an older lady who was RUDE right off the bat, didn't even take a moment to help me with what I needed to do. I was met with being talked down on and made feel dumb, she made it seem like I should know this. Why are the people here so miserable with their job? It is sad that they are getting paid GOOD money for a government job and all they do is be rude to customers. Take your attitude somewhere else because Im not the one making your life hell but you are trying to take it out on me. read more

Do not go here if you need a passport. They literally have zero idea on how to process one and will waste hours of your time while you stand there. Absolutely pointless and unorganized. read more

The level of incompetency at this location is mind-numbing. How these workers stay gainfully employed is beyond understanding. Basic shipping scanning, and or certificate of mailing seems to be beyond the grasp of comprehension for them. What an embarrassment. Do yourself a favor drive the extra two or 3 miles to another location to satisfy your basic shipping needs. read more

This post office is absolutely terrible. Their laziness and lack of customer service are beyond frustrating. My package was marked as "available for pick up," so I made a trip to the post office. When I spoke to the first employee, I explained the situation and she asked for my address, then quickly went to the back. Less than a minute later, she returned, saying my package wasn't there and might be delivered the next day. No effort, no care, just a brush-off. I left and called USPS customer service, who told me the package was probably in the bin for tomorrow's delivery and suggested I speak to a manager. I returned and spoke to a different employee, who asked for my ID (which the first person didn't even bother to request). She went to the back and actually checked, coming out with my package. So how did my package magically appear when the first employee said it wasn't there? Her laziness is the only explanation. She didn't bother to do her job, didn't check properly, and wasted my time. It's infuriating that one employee took the easy way out while another did what should have been done from the start. This kind of service is unacceptable, and this post office needs to do better and stop hiring lazy ass people. read more

I would like to leave a glowing review for such a nice and helpful gentleman named Bernard. For the last two days, I was stressed over a package that said it was delivered however it was not in my mailbox. I filed a claim today and within the hour, I received a call from Bernard from this USPS location. I was pleasantly surprised to hear from an actual human being, who reassured me that he will be working on this case and he will give me updates throughout the day. Not only did Bernard call me with updates, but he called me with some great news that my package was located. He asked me if I can come stop at the USPS and pick it up and mention that since their doors are locked, I will have to give them a call when I arrive. I arrived to USPS, but unfortunately, the phone lines were already down, I felt like if I waited a little bit, he would check the door and he did. I'm so grateful for his patience, his time, and just being such a good person. USPS is usually really on it with delivering packages, this is actually my first experience with something being delivered to the wrong address. But wow within hours going from discouraged to finally having my package in my hands thanks to Bernard. I'm so incredibly grateful he is such an asset to this location. I just want to let it be known that I really appreciated him taking time out of his day to keep in touch with me every step of the way until I physically picked up the package, even though their location had technically already locked their doors. I feel like it's so hard to get great customer service these days, but Bernard is such a light and gave me such a positive experience and reflection of my local USPS, I'm so grateful and again from the bottom of my heart I really really thank him read more

The absolute worst post office anywhere in America! I come here multiple times a week because it's the one to go to in my neighborhood. The majority of the women working the counters are just plain miserable and rude. If you don't like your job then get another one, but why is it everytime the same attitude. Even if you try to go above and beyond to be friendly they will just be flat out rude. Over the past year this place has just fallen apart. The window drop off has broken and they haven't fixed in a year, so if you have an oversized package then they will most likely not want to help you because they have to get up and walk around. Then the blue drop box is broken and they have refused to fix that for about a year as well. So when dropping off you literally have to wait in a long line with 1 person who will 9 times out of 10 be rude because they hate their job, or you have to ring the bell then wait forever for someone to come. Most people like receipts for their tracking so they can rest assured their packages are tracked but getting that here is a big chore. Most the time the self kiosk system is broken or not working too or jams up. For instance machine wasn't working when I arrived and I had to wait in line but then once at the counter the woman was rude telling me I had too many packages and that she's the only one working. Well how is that my fault that they only have 1 person working the counter. Packages are ready to go and just need to be scanned and then get a receipt, very easy and very simple, yet this seems to be a huge problem for the women at the counter! This place is mismanaged and they need more employees and a review so they can re-train some of their staff on how to be more friendly and what their job description entails. It's not right how this location operates. People use this post office a lot and pay good money for their packages yet when we arrive it's just rude city here and having to walk on egg shells for the sensitive window employees who are not happy having to be there. Place is always a complete mess! read more

These people are rude asf !!! I just wanted to make a return and I never made a return at usps before I tried the self scanner for the QR code I had and it never worked so when I finally waited 20 mins in line to get help some man tried to send me back to the scanner I said sir I've been standing in this line and when I tried to do it myself it didn't work he said something slick asf to me and when I asked again he said "they'll talk to you up there" so I finally get called to the window and I'm explaining that when I did my own QR code it didn't work and not only was lady all of a sudden speaking to me loud and slow she had an attitude and didn't explain anything they didn't tell me what proper buttons to press for the QR code nothing she printed out a label and put it on her screen it made me pay for tape to tape up my bag but still didn't explain how I was supposed to use the kiosk so when I told her ma'am I'm not slow she again was like I didn't imply that you were slow I'm making sure you understand what's happening here in which they didn't answer any of my questions they're just telling me oh we can't do nothing here with your code and not explaining how to use the self scan don't come to this place these people are rude as fuck they will talk to you like you're small and it's it's irritating how you just wanna do something little with your day and people make it so fucking hard fuck these people in a mad as fuck I didn't snap off on them bitches while I was there do I paid for tape for nothing and still didn't do what I needed to do I'm confused if the label was printed why tf didn't she just give it to me so I can drop the bag where it's suppose to be they did t explain shit I'm mad asf read more

I usually have a pretty easy time here! Employees are nice and helpful. This is my go-to post office

Clerk 29, her name was Normaly or Normani I think? She is so knowledgeable and quick to help. Very happy with the service. Wait time in the line was minimal read more

US Post Office - Outdoor - Post Offices Near Me - Los Angeles, California

The rudest staff here and it includes management. I got there 5 minutes before closing and they claimed all of their machines were shut down for the day and they couldn't process any packages, and were extremely rude about it. I've been here several times before with similar service. They need new staff desperately. read more

Like most post offices now a day it's only one window open -- what I will give the girl is that she's very fast ! I was in and out in about 10 mins flat buying stamps and mailing holiday cards ! read more

ALL of the employees have terrible customer service. I'm not sure how they still b. Every time I visit this location there is an issue. I just witness the Asian employee tell a customer " We don't have pens , come back later !" What ? Typing this as I wait for someone to help me at the Box Door. It posted that it's open from 6am to 10 am however no one is answering the door. Someone is back there i hear lots of rumbling but no one's coming to help. Ridiculous... read more

US Post Office - Post Offices Near Me - Los Angeles, California

The clerks are so rude! they don't value any of the customers and they don't care. They yelled at me for trying to ask a question. don't come here read more

Love this location can always count on them to get things right. Customer service is very thoughtful and lines move at a good pace.

Are there any good post offices? Maybe in some small towns, but definitely not in LA. I hate to say it, but there is a reason the business model for the US Post Service is failing; They suck!! So at this Ray Charles location, it mostly sucks too. I gave it two starts for it's name and the readily available parking spaces. I've been using this post office for 20 years and the sucky-ness of this location has neither improved or worsened. It's always sucked and remains quiet sucky to this day. Ms. Kim, a new post agent, is unknowingly so damn aggressive. I will wait extra just not to get her. There was a handsome, tall clerk who was a ray of sunshine, but was promoted and moved up. A few years ago, they literally gave me outdated paperwork for Passports, and I filled it all out, made my appointment and went downtown and was denied because I had outdated paperwork. I do wish the whole post office service of the United States would get their act together, so they can compete and survive. But if they don't, it will be no fault, but their own. read more

Please just close this branch down and put the employees and the public out of their misery. Always rude and lazy! Today one man to help ,and I use the term loosely as the line builds up. Wanted to drop of a package with a receipt and he couldn't even do that for me. Take it to the kiosk and deal with it myself basically is what he said. Well the kiosk was busy as people don't know how to use it so it takes time . Waited in line for nothing ! read more

WORST POST OFFICE EVER . Had an APPOINTMENT for 10:15-10:30 I got there at 10 on the dot and they wrote my name down on a piece of paper not even checking their system . Made me wait until i went over and told them something at 10:50 they told me to keep waiting but yet kept taking WALK INS . What is the point of the appointment? Waste of time take your time and money elsewhere . read more

This post office has the LAZIEST people I have ever encountered. There is a reason I usually go to the one on Venice bc every time I come here I'm shocked by another level of rudeness or laziness. Went in to get a receipt for a few pre-paid packages. I have a small biz and do this weekly but typically go to ALL the other locations in the surrounding area bc customer service is better and people are nicer. THERE IS NO ONE ELSE IN LINE, NOT A SOUL INSIDE THE MAIN ROOM. The woman directs me to the self service kiosk - sure, no problem. There's a family of 10 trying to send packages I wait for 5 mins but I'm in a rush which is why I came to this terrible location to begin with so I go back to the lady who is literally twiddling her thumbs doing nothing and I'm like they're gonna be a while I need to get a receipt. Then she tells me the limit is 5 packages and huffs and puffs that she has to - you know - do her job. Literally takes 30 secs. Let me be clear: I go to every single other surrounding location on the reg and everyone is so nice and accommodating. I have literally gone with 40 packages to check in and they just help me bc that's their job. I even know all the people at the other locations by name. But for some reason at this location people don't wanna work. This location honestly mine as well just shut down because it would be doing the neighborhood a favor. read more

This is the most uninviting and off putting post office location I have ever visited. Except for a couple of clerks, most of the clerks are rude and condescending and like to yell at clients to get out of line and use the self service kiosk. It is okay to inform customers of the kiosk, but it is not okay to do it in such an aggressive, rude, flippant condescending and THREATENING manner. It's ridiculous how rude some of the women in this branch are. today the woman asked me to put stamps on the envelope to the side so I stepped aside, but she shooed me even further away basically yelling at me to get away from the card reader which I wasn't even standing close to at the time, The word that comes to mind for this branch and my experience to day in particular is EXTRA. they behave very EXTRA at this branch when there is NO REASON FOR IT. they need to lower their tones and turn up the kindness and respect. Clerk number 29 needs to calm down. read more

Today, along with other multiple times I have had to go to the window, I had to deal with Erica, an older black woman. She is always very unfriendly, super unhelpful, and does not care to help with any problem you have. She laughed in my face and said she was "done with me" when I was only requesting why she would not let me pay for something and she would not explain why. Just no, be gone. SOOOOOOO RUUUUDDDEEEE, if I could avoid going to the post office I would, I will be choosing a different post office because this RUDE lady is always at the window, the LAST place she should be. WORST customer service EVER experienced. read more

arrived around 10:40am. greeted me so politely with a smile. helped me out despite i was new to shipping. thank you service was great.

This is by far the absolutely worst customer experience I've ever encountered and it's quite disgusting. I went to pick up a package that I missed since I wasn't home at the time. One lady directed me to the blue door to push a button so someone can assist me. I went to the door and pushed the button multiple times - almost 15 minutes has past and still no one responded. I went back in line, told the lady that no one was responding to the door. Before I had the chance to finish my sentence she cut me off and said "you have to give them a chance to get to the door". I then proceeded to explain to her that I pushed the button multiple times and have been waiting a while, but she went ahead and still said the same thing "you have to give them a chance to get to the door". I then asked her very kindly, "do you know about how long it will take?" She then flat out ignored me and didn't respond to my question. I'm writing this review as I'm still waiting for someone to help me. It's been about 25 minutes. Please avoid avoid avoid this location at all costs. read more

An older age Asian woman with bob cut hair yelled at me the whole time when I arrived there at 2:57 pm. She can't carry a simple conversation or answer a question without yelling and expressing her annoyance. I was returning something with a printed label. But didn't have envelope so I looked around to find a white priority envelope by the line. I stood in line for my turn to ask if that was what I needed to use. But I hear her yelling from inside through her speaker while helping another man in front of me. She yelled "we close at 3. SO you not ready, I can't help you." So I said " oh? I wanted to ask you if I should use this because I've never done this before so I don't know what to use. " She continued to yell, "omg! You are not ready, we can't help you! Omg! No! That's free! That's for priority! You have label? You need to buy! " and pointing to the corner with brown paper bags for sale. So I replied " okay, I can buy" I got to the window. She yells you don't have tape for the label? Omg.... We don't give tape! You can't ship!" I asked, " do you have any tape for sale?" She yells. " you want to buy? Yes, we have tape to sell" I replied "yes, where do you have it? Is it there?" Pointing at the corner where I got the brown envelope. She yells " no! Everyone takes it if we leave it there. It's here! You want to buy it? " I said " Yes. Do I hand you this label? " She continued to yell. " No, you do that! I don't do that! You tape your own label! Just wait! I had one more regular letter size envelope that I wanted to mail so I asked her if she can send this priority for me as well. But when she put it in her priority mail envelope. The written zip code was half covered by the border outline of the priority envelope. She yells again, " omg, you wrote too low! We can't see! See?! We can't see the zip code now in this envelope! Omg!! ! You fill this sticker out! I tape the label! Give it to me!" She slips over the sticker with from/ to for priority mail. So I wrote the addresses and hand it to her! She said " we close at 3 on Saturday! What time is it now? " I remained silent and didn't want to snap at her. It was only 3:05 pm. I believe it would have been much faster if she knew how to listen and talk without yelling. I asked for receipt for the returning package. But she waves her hand in front of my face as if I am a little kid. She said "wait!" She lacks social skills and understanding of her job or the customers who doesn't have any direction. It caused me so much stress to deal with her for few minutes I was there. So I can only imagine how people who has to deal with her daily suffers. I hope she treats her coworkers better than her customers. The African American worker next to her was really polite. She said " please give me a few minutes, I will open the door for you" and as she was opening the door to let me out she said " have a wonderful rest of the weekend! Okay?" .. ....... I wished her great weekend as well. It comes to show such simple courtesy goes long way with others. This lady seemed so magical with using "please" and normal calming tone after dealing with the rude lady. Props to the African American worker who helped me with the door. Shame on the Asian woman! My mom doesn't even use that tone with me! I am 44 years old and never experienced such things. read more

This dirty unkept post office has reached it's ALL TIME LOW! I swore I would never return to this filthy place that looks like it should be on Skid Row, but I happened to be in the area and needed to drop a package off and it was close to closing time. As I stated in the past, the staff members here are a joke! This group is so unprofessional ad idifferet about everything.. you find yourself looking around to see if there's a hidden camara somewhere because SURELY this must be a joke of some kind and we're all being televised! lol Here's the latest, they have a postal clerk, an elderly Asian woman waaaay past retirement age, who not only has minimal command of the English language, she is the ANGRIEST and MOST RUDE person I've ever encountered working in a government job! Not only is she rude, she is also very immature in her dialogue with patrons. It's actually hysterical to observe once you get over the initial shock that the US government has yet...once again... hired from the bottom of the barrel. CLEARLY this woman is on PSYCH MEDS ( no joke intended) and neglected to take her recommended dosage prior to entering her work place. What a character! I was so shocked by the behavior this elderly worker displayed, I was afraid she was going to come out from behind her protected glass and " go postal " on the patrons! I asked another worker about her ODD behavior and...listen to this...when asked I asked if something is wrog with her and do they get get complaints about her behavior...the response was " EVERYDAY". WOW! This woman's family needs to get her the Mental Health Care that she undoubtedly needs and FAST! read more

DO NOT COME TO THIS POST OFFICE! This post office was just about the worst one I have visited! None of the post offices in the area of Los Angeles are good, but this one is even worse than the one located right near my house in downtown. It makes the downtown location look like a palace! And the downtown location is horrible too because those employees make up their own hours and just tape up paper signs to the door when they want to close and leave early for the day! But nothing is as bad in comparison to this location! I was trying to mail some cards internationally for my graduation to my family. I told the clerk that I was mailing these to Canada and to Italy. She understood that or at least she acted like she did then proceeds to keep asking the other clerk which stamps need to be used because she obviously did not know what she was doing! She gets out the stamps that are for the USA forever stamps, I questioned her on that because I knew those were not the right ones, the ones that go for international mail, have a flower on them, and they say global. She kept assuring me that those were the right ones and Was definitely getting a snippy attitude because she kept thinking that I was questioning her. But it's because she was wrong! So she goes ahead and charges me for the USA stamps that I did not ask for, then tells me to put the stamps on myself, I then tell her how these are going international Mail, and then she blames me, saying that I did not tell her that these are going to Italy in Canada, she told me that these could not be exchanged, and cannot be refunded so that I had to keep the Forever stamps and pay the difference and purchase the global stamps. Keep in mind that should've been done the first time, and I should not have to do another transaction! I told her this is her fault and USPS's fault because I did not ask for those. She proceeds to turn off her microphone and starts mouthing off and calling me names, and cursing me out to the coworker and saying I'm not going to go back-and-forth with her and other words of profanity, and very bad language! It was absolutely appalling, and there was no need to talk to a customer that way ever! I was very calm about the whole situation And it should've been a 2 to 3 minute. Transaction turned into about 15 to 20 minutes! Finally, she finds the stamps with the help of her manager and I told her how I was not paying the difference for her mistake, so finally she goes and pulls the money out from her own purse And pays me the difference, it was very ghetto and not professional at all, because that is not policy that you can go into your personal belongings and pay a customer out of your own pocket! But at that point, I did not even care because I was owed that since she did not do what she was supposed to do. And nothing about her outfits said that she was a USPS postal worker, she had on a brown trenchcoat and casual clothing. If she was not behind the counter, I would've thought that she was just another customer. Absolutely ridiculous, they have no rules and no supervision over there. I will never return to this post office again, because I hope that the letter will show up to Canada and Italy. This incompetent worker even gave me the correct, postage! Absolutely ridiculous. These people do not know their a-s-s from a hole in the ground. Mind you I have work to get to, and I was quickly stopping by on my lunch break, this, of course, mishap made me late to work, and I got in trouble with my manager because I was late getting back! The employees here need to be properly trained or better yet this post office, location should be closed down! The USPS, customer service and general helpfulness if there ever was any has definitely declined to nothing over the years, and I am highly disappointed in them! I will definitely be looking for a different male carrier to mail my international letters next time! Absolutely ridiculous! And the parking lot was filthy and full of trash, it was hard to even find a parking spot that did not have either garbage or broken glass in it! And the inside of the post office was dirty, and there was trash laying around in there as well. And since the whole mishap took so long, it was past 5 PM and the post office was closed. The manager had the doors locked, and it took him a good few minutes to even come out and let us out the door! Very unprofessional and stupid! DO NOT RECOMMEND TO ANYONE! read more

Well, unlike most of the reviews I've read about this post office my experiences here have been nothing but pleasant. My daughter was going to school in New York, so I was constantly sending get packages. The employees were always helpful with ensuring that I sent the packages at the most responsible rate possible. They always told me the importance of insurance but never pressured me into purchasing it if I didn't see a need. The emotes are always nice and pleasant and I don't have not one complaint. read more

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The award for most rude and condescending employee in the U.S. goes to Tamika Mason , employee at the USPS on La Brea and Washington Blvd. It was a really tough decision because to be quite honest , 99% of the employees there deserve the award too. They definitely all get a participation trophy. Mason gets a rating of 0 for her customer service skills, 0 for her communication skills which averages out to an overall score of 0. If this happens to be your local post office, I suggest you get a PO box elsewhere because I consistently have packages say that they were "delivered" and signed with my initials even though they weren't. The problem is clearly internal theft by mail carriers. After multiple times of this happening I started to have my packages set for pick up at this branch which is unfortunately the only option that USPS provides me. This is where I had the misfortune of meeting Tamika Mason. On a scale from 1-10 her kindness is a -100. Clearly she needs therapy and anger management classes and I sincerely hope she can get those. So please be warned, if you're ordering generic items from Amazon and feel ok taking a risk and simply filing a claim if you don't receive them, you'll be ok. But if you are getting an important, or valuable item shipped to you, stay away from this location. I feel like there needs to be an undercover investigation of this location because it is out of control. Especially how they treat their customers, I've never witnessed anything like it. They are however extremely vigilant of any customer recording or even taking a pic inside. I noticed an elderly lady get screamed at for taking a close up picture of the package she was sending. She wanted proof of her sending the package to someone and was facing the wall when she did that, however the employee wasted no time and began yelling at her claiming she had committed a federal crime by photographing inside a USPS location. A simple and kind explanation would have been sufficient. I will be looking into this because this may be their tactic for being able to treat people however they like with any repercussions. I will be speaking with my lawyer about the legality of the claims made by the employee. Theres a difference between their policy and the law and if I'm not mistaken, you are able to photograph and record at the post office so long as it's within the public areas. Will update this post with my findings because it's important to document whats happening there. Have a good day everyone hope this info helps spare you from what I went through! read more

US Post Office - USPS LOCATION ON WASHINGTON BLVD AND LA BREA - Post Offices Near Me - Los Angeles, California

DON't GO HERE!!!! I've dropped off packages, handed them off and they go "missing". The people at the counter are worse than the DMV. Don't even try to file a complaint. THEY DON'T CARE. One of the delivery persons is a surly, nasty b&%ch with a ratty weave down to her big ass. My packages go missing, our magazines get stolen and our mail dosen't get delivered for a week sometimes. From now on I'll drive to a private PO in Koreatown. This is your tax dollars at work here. No wonder people are leaving in droves. read more

Worst post office I ever been. I made appointment for my passport. The lady was helping me was super rude. It's like she hates her job and only is there because she needs the money. read more

Extremely very rude customer service from both man and woman who worked on 3/18/2022. Not sure if they had a bad day or this is the way they usually treat customers. Will never go back to this post office. read more

Quite literally the worst staff I've ever encountered when dealing with a post office. Why am I forced to use a Post Office this dysfunctional? Whoever manages this spot needs to lose their job. Rarely have boxes in stock, never have tape out, and one person servicing a line of 20+ while we listen to workers cackle in the back about it. COVID has turned an awful post office into actually unbearable. Edit: Of course the day I give in and write a terrible review, I get the kindest sweetest and most polite lady helping me! Janet, Janice, or Juanita, im very sorry I only heard someone else greet you before me in line and I think that was the name. Whoever was working the blue door behind the PO Boxes on 1/30/2021 afternoon is a saint, don't lose her!! read more

I'm never going to go back to that office, they don't take care of you, and I also got a package that was an iPhone 12, they never gave me an answer when I came back to look for it, they only told me "nose" and they got angry when I asked about my package. read more

It's not perfect but the staff is always polite & professional even when customers yell and cuss at them.

This place is horrible, service wise I strongly believe they need anger management classes and better public service skills. I been here several times and is always an argument between the public and the post office employee. Kind of chaotic. read more

This is my least favorite post office of the five that I usually use. The parking lot is cramped and on a busy corner that's hard to get in and out of. The clerks seem very uninterested and it makes me feel like I am putting them out when I'm there. I only go here when I have to- try the Preuss station instead. read more

its a post office, they try their best. On my experience the people here are nice and awesome service. Excellent customer service from Joshua, thank you! read more

I regret that I forgot to get her name, but the 5-star review is for the lady I spoke to on the phone the afternoon of Monday May 13. I called regarding a package intercept that had gone wrong and had been stuck at this branch for days. She went out of her way to take my information (and you know how annoyingly long those tracking numbers can get) and went searching for literally 20+ minutes to locate my package. That had to have been a royal pain in the a** but she was professional, patient, and polite the whole time. If it wasn't for her my package could have very well been lost. So I thank her again and I thank the lady at the counter too who was pretty friendly when I picked it up. read more