This woman is literally the most worthless useless moron and should not have a job here. She was so…read moreunbelievably rude and angry when I simply stopped in to drop off a package and asked for a receipt. She left the front unattended for over 15 mins and when and stood in the back with her arms crossed like a toddler throwing a tantrum and the came back out and would not assist me. Leonardo is the kindest man who usually is here. I'm not sure where they found this bum but she needs to be fired asap. I kept asking her name to make a complaint but she would not give it to me hence the photo above. BRING LEONARDO BACK!!!!! I just read a review from 13 days ago that it's talking about the same woman and how she was rude to another customer. I really hope corporate sees this and gets rid of her. She's really terrible. She does hate her job. She's clearly angry and should not be working at this establishment or any for that matter.

This location is very practical located downtown Westwood. Unfortunately their hours aren't great,…read morethey open very late. It also does get extremely full here, it definitely saves time to pre-pay your labels online and just drop off. Metered parking out front.

Every experience I've had here has been pleasant! I feel as if I can't say the same for other…read moreUSPS/post office locations. They always see happy to help and my packages have always made it to their destination.

Change your hours on Google. Google says 5pm and they were closed at 4:30. I got there at 4:31…read morelugging a 20 pound box in a wagon and they said no from the counter while they were still helping people inside.

Usually very little to no wait at this quaint location. Friendly staff ~ knowledgeable and to the…read morepoint. In and out just like I want!!! Thank you

I'm a Malibu resident and I used to go to the post office across the street from my house and Maria…read morewas always nice and wonderful. Now they have this new lady who's always rude with customers and always on her earphones talking while we are waiting to be attendant. Now I rather drive 10 minutes to other locations in Malibu then deal with her.

They refused to print my return label, even though it was a USPS label. Sent me to Topanga Library…read morefor printing -- the library wasn't happy about printing the P.O. label and said it had happened other times. They graciously printed it for me. When I went back to the P.O. with the label, he wouldn't tape it on my package and said "we sell tape" overall an unpleasant experience. Would it be SO hard to offer the slightest bit of courtesy?

Best little post office ever. The clerks are so nice and they never lose any of my mail, which I…read morereally appreciate. Five stars.

These people are lovely. It's my favorite Post Office anywhere…read more The delivery guy is super. 10 years solid without a single fail or complaint. I have lived all over and never had such good service from USPS as here. By comparison UPS drives by and throws packages out the door without even stopping. They roll down the hill into the street. This happened several times. They left packages out in the rain with no cover. Amazon delivery is even worse, they broke my gate twice to leave packages inside the fence, for my neighbor??? And of course left the gate open when they left.

This is the post office I have always wanted: local, friendly staff (they know your name), during…read morethis covid crisis they are always there, I don't recall them ever losing anything, and they are doing a job that many of us would not want to do under the circumstances. Will you 'glass half full' people wake up and realize what you are getting?

5 years later, you think I would not return to this place, but crap happens, so here I was…read more SO pleased to say everyone this time from security, to the 'cashier window lady' to the photo-taker were great! I was at Window 10 on Friday April 3rd around 10:30a. She had glasses and a mask on, and the guy working next to her seemed cool; they had a good rapport going on while getting things done. Moving onto the photo process, this is never fun but the lady here was nice as well. I guess my head was tilted way too much so I had to retake, but I know either way, it will resemble hell in human form so it's okay. I arrived with an appointment so things went well, but even without one, sometimes they can still take you at a decent time depending on the day, etc. Still recommend an appointment regardless just to be safe. Parking lot always has spots which is helpful. Received my new card about a week later, and I had to laugh since my head WAS kind of tilted. I'm stuck with this for the next five years and I'm fine with that. I've been back a few times for registration information and even though it's different than the ID line, employees were still as helpful as could be. Glad this experience was 100xs better than 2021...

I showed up with no appointment and it was about an hour wait. No big deal it's the dmv I…read moreunderstand. What the issue was, is that there were 2 African American women workers at the front door to help people, but were insanely rude to EVERYONE. I believe one was actually a security guard. During my hour of waiting I never interacted with either of them but about every 10 minutes they started belittling and giving attitude to new customers for no reason! A lady was having trouble at the self help kiosk and she politely asked for help. The worker tells her "you rushin and ain't tryna read the prompts!" "You insert your card! You ain't neva insert yo card at da regista?" Turns out the machine was not reading any cards. Multiple people were having problems with the machine. Anyone that questioned why the worker was being rude to them instantly got confronted by the security guard. I never even talked to either of these workers but seeing them talk to the other customers infuriated me that our tax money is paying people so rude and unprofessional to customers that were asking questions politely.

I'll admit, I was pleasantly surprised by how easy the process was at this DMV. From the moment we…read morewalked in, we were greeted kindly, and everything moved along smoother than I expected.

I HATE going to the DMV, and Culver City is the absolute freaking worst. Most the staff is rude and…read morehateful for absolutely no reason. I went to get my drivers license changed to real ID. 7am, we are second in line and waited an HOUR, but everyone behind me was at a window before I could even scan the code that I didn't know I needed to scan. So it doesn't matter what time you arrive, only how quick you are able to scan and get all the BS typed into your phone. If you are a bit older, or bad at tech...too bad. The younger lady at the door helping people was nice, so I had high hopes for the day. That didn't last long. I get called to the window. I say good morning sweetly. I try to explain to the woman that I wanted to upload my documents the night before, and tried to on different browsers, but their website wasn't working. She was immediately abrasive and wanted to know why I was at her window without filling out a specific form. I again explain it's because the website wouldn't let me. She acted like how dare I have the audacity to stand in her presence without it. She tells me to go to the computers across the room and fill it out. I say ok and start to leave. She doesn't even attempt to say anything else until I am 2 steps away, where she literally YELLS at me "YOU STILL AREN'T LISTENING TO ME!!" Loud enough for everyone (including my kid who was at a window next to me) to hear. She starts telling me how she will curb my number and I can come back to her window. I was having back pain at that point, and she literally made me cry out of embarrassment and pain. The employee at the computers also wasn't very nice and offered no assistance as I stood at the computer crying and trying to figure it out. When I go back and start to approach her window, she gets up and leaves without a word, and doesn't return for several minutes. I ask my kid to go scan my phone and get a new number because I have no idea if she is coming back, and I can't deal with her any more. There was another issue at the next window (my fault, I bring a thousand documents but forgot my marriage license) But also dumb because its the same name on my driver's license, I needed my marriage license to get a driver's license, but they don't trust their own documents I guess. Long story longer, husband brings marriage license. I get in line again. This time I get the kindest, sweetest elderly woman. She was so patient and so kind, and I know she wants to give up, but works through every issue. Problem 1: My DL doesn't expire for a month. No where on their site does it say you have to wait for expiration to change it over to real ID license. 2: I paid online and took a refresher course the night before to get the real id. But none of it is attached to my account. She had to jump through hoops to find this information so I didn't have to pay again, and take a test the test again. Even though I had a printout of payment, she needed a confirmation number, that I luckily found after she asked me to check my saved messages. She was an absolute angel and saved the day. Even after I left the window she was calling out and directing me while I waited in line for a picture. We were there at opening Tuesday morning and got very lucky that day. Even though I had to go to the window 3 different times (and wait for my husband to bring me a document at one point) each time was only a few minutes wait.