Excellent service provided by Nekia. I needed to determine cost of postage on some items. She…read moregave me price, information & delivery dates, asked if I needed stamps. Some customers were not pleasant & rude...she remained calm& professional. The value is good. I got exact price for mailing items & receipt for estimated delivery dates. I'll look for her on my next visit.

Why did it take me 45 minutes to complete such a simple transaction when it should have taken 5?…read moreWhy did that 45 minutes feel like a week? Putting this place on my "never again" list. Good God...

Rude. Miguel was extremely rude. If you don't want to answer questions about the process of sending…read moresomething get a new job. He was short and rude to me when I explained it was my first time sending anything out. It doesn't take much to just answer a simple question. You can tell he didn't wanna be bothered so I went back in Line and waited for someone else to help me. Doesn't pay to be rude at all.

This USPS location is my favorite in the area for a few reasons and I'll tell you the main factor…read moreis parking. It is so hard to find a Post Office with proper parking. All the KTown spots are a clusterF but here in Pico-Robertson, I can always get a spot. Plus, it's not a usual parking lot but just the diagonal style parking so just keeps things more organized and less stressful. The LA Parking struggle is real and this USPS makes it so much more chill. I have never had to wait in the line inside, but I do see it gets very long. I def think they prob need some more staff because the line waiters always seem exacerbated. They have an automatic self-service post machine which isn't ever busy, a drop box that isn't ever full, post boxes. It fulfills all my needs perfectly. USPS in Pico-Robertson off La Cienega = my go to drop off spot for packages!

After driving like I was in Grand Theft Auto, I finally arrived at the post office at 5:57pm and…read moretried my hardest to park the massive minivan my boyfriend rented. As a petite woman who's 5'2", this was a bit of a challenge, and I didn't even pull all the way into the teeny, tiny parking space because I didn't want to scrape the car on my left or the concrete pole on the right that I was wedged between. I raced to the doors right as they were about to lock them and caught my breath. One more guy made it behind me. The line was long and going all the way out into the lobby, and even though there were only 2 postal clerks behind the counter, the line was moving fast. The clerk who helped me was a friendly lady whose name I don't recall. She may have been wearing a name tag, but I forgot to check. She asked for my tracking number and ID, then went back to retrieve my package. She came out a moment later, I signed for it, then bid everyone goodnight and happy holidays. In and out in under 20 minutes! I was surprised at how patient and friendly both clerks appeared to be, considering the long, holiday line. I'm sure it will only get crazier and crazier leading up to Hanukkah and Christmas, so try to get there sooner than later, and give yourself ample time to beat the traffic and navigate their small ass parking lot. Don't be like me - I mean, "someone who isn't me" - driving in the bus lanes and speeding to get there! Happy holidays and happy new year!!

The employees at the service area were friendly and efficient. However, the woman who handles the…read morepassports clearly hates her job. She was rude, menacing and kept racing her voice and making us feel uncomfortable for even asking questions. She shouldn't be there and it looks like she's had several complaints in the past. I would highly recommend you to go elsewhere for your passport needs and not have your day ruined by someone who is clearly unhappy.

This is a beautiful post office. There was no line and I had the pleasure of working with a clerk…read morename Anisha. She was more than helpful because I was sending out passports for me and my family. The process took long and it was pretty intricate, but she was patient calm kind and also helped other customers while I was still doing some preparation. She made me feel comfortable attended to and confident that things are gonna be fine with mailing off our passports. This is my new favorite PO location now thanks to her. I didn't know I could laugh so much at a post office but I was nervous about sending these passports cause I don't use the mail much but she ease my concerns

Terrible location. Long lines and the one person that is working the counter left with no one to…read moretake their place. Stranding the 5 people waiting in line. Nightmare.

The employees are really kind and helpful - they're just playful which makes the entire experience…read morethat much better. I used to dread visiting post offices but the energy of this location has certainly influenced me to think differently now. I recommend using the self kiosk to avoid the lines!

Prompt and Kind Service. I had to return my Fast Trak Transponder and I was greeted with kindness…read moreand a smile. I also saved almost $20.00 because all of your wonderful cashiers got together to help me chose the right type of mail and priority. It was a group effort and I came out feeling like all kinds of VIP. It would be wonderful to have Erica, T, Ashley & Flor for there patients, kindness and professionalism.

They only had two person working the counter. Happily I came early before too many people came in…read more I was able to come in and out. The staff was very nice. Postal office located in the shopping plaza, where there is the market by Superior. Also, there's a planet fitness, a beauty supply store and a whole swap meet. Everything you need with ample parking

Lazy employees; unprofessional, and no one was interested in offering customer service.read more

The reviews don't lie, they like Shakira's hips. I can't…read morepretend this location is great when it isn't. If you've been to one snail mail shop, you've been to them all. The differentiators are usually if they have good parking options (the answer here is YES, a lot that you can usually snag a spot in but just make sure to exit at the stoplight instead of getting caught in the Grove's traffic's crosshairs) and the humans working there. Goooooooodness this post office disappoints on the staff. I see staff not respond to customers' as they ask questions while they chat to each other between the windows. I experience the same half the time, just no response. My friend went in to bring mail from a past resident & they just grabbed it and cut him off not letting him finish a sentence. The line gets sooooo long sometimes and I'm sure the crabby staff doesn't leave anyone feeling good about their experience here. The Post Office is open 930am-5pm every day but Sunday if you need teller assistance, but the lobby opens at 6am each day! And the good news is the self service kiosk and a drop box for packages both reside in that lobby. That's all I need 99% of the time I pop into the post office so lucky me. One day when I went the Drop Off Box was closed though so it can't always be counted on! The next day it was back open though so all was well in my world. I was so happy they fixed it so quickly. For dropping things off, this post office works well for me. However, It's weirdly the most unfriendly post office and that's such a shame if you need to interact with the staff.

I am writing this review because this guy in the picture who is working at 1125 Fairfax Ave, West…read moreHollywood told me the managers are available in Beverly location. This is his 2nd time to raise his voice and refuse to help me with free return and pre-label package! This man needs to get fired immediately he harassed me every time and even last time forced me to pay for the tape which I already taped my package but he said it is not enough tape! This person is a scam and fraud and it is clear he hates his job. I work in the customer service for 12 years and never seen something like this. I've been to BEVERLY LOCATION and all employees are nice and they helped me with my return and happily and I always have issue only with this person. I took a picture of him this time since he is refusing to give me his name.

Came here for my passport appointment and the process was super quick. The lady who helped me, I…read morebelieve her name was Toni (she had blue hair), was very kind and had great energy. She was helpful, efficient, and made the whole experience smooth and easy

it's always some kind of inconvenience when dealing with this post office. their employees are…read morealways on the phone when delivering mail and often deliver to the wrong address or the mail gets lost due to the neglect of the employees.

I visited this location twice in the last month-- EXCELLENT service each time. I'm looking forward…read moreto visiting today. The young lady clerk is very friendly and helpful.

Simone is The rudest staff I've ever seen in my encountered in my entire life. She randomly closed…read morefor no reason and then came to the gate screaming at us like we did something wrong. She was the most ungrateful spiteful human I've ever seen my entire career. So disrespectful loud and screaming. Disgusting attitude and no customer service.