This is a beautiful post office. There was no line and I had the pleasure of working with a clerk name Anisha. She was more than helpful because I was sending out passports for me and my family. The process took long and it was pretty intricate, but she was patient calm kind and also helped other customers while I was still doing some preparation. She made me feel comfortable attended to and confident that things are gonna be fine with mailing off our passports. This is my new favorite PO location now thanks to her. I didn't know I could laugh so much at a post office but I was nervous about sending these passports cause I don't use the mail much but she ease my concerns read more

Terrible location. Long lines and the one person that is working the counter left with no one to take their place. Stranding the 5 people waiting in line. Nightmare. read more

You cannot find a worse post office. Culver City has higher taxes than LA county and somehow no ability to have a functioning post office that doesn't randomly close for hours in the middle of day because 1 person seemingly works there at any given time. Also they will have your car towed -- somehow they find time for that but not desk service. read more

No self service kiosk in 2025? Only one employee. Why's the post office operate this way universally. I know plenty of people who'd love to work here. First time I came they just decided to close early for no reason. Idk. If you have to I guess. read more

Im sure the day has to come when robots take over everyone's jobs and this will be a good start because they had a long line of people, about 7 or 8 of us and 1 person working the counter. I dont understand why they do this and then like clockwork there is always someone that walks by and doesnt help. I dont get this at all. Anyway i walked in, stood in line for 1 minute and said forget it. The public deserves better than this. I guess this is our government at work. read more

There's a backstory filled with neighborhood support at this location -- an interesting historical battle between Neighbors who love the easy, laidback neighborhood location vs. the Postal Service. When the Postal Service tried to close this branch down some years ago, the neighborhood stood up for the branch and got the Mural (on west wall inside the branch) designated as historical !! So, it blocked the Postal Service from closing the branch. In response, the postal service reduced the staff and took out as many of the services as they could AND never installed a kiosk. They were trying to make it difficult to use the branch ...so, they could shut down all the Culver City branches and just rely on the one near Fox Hills mall. The neighbors have been standing firm by using the post office as much as they can. It's really obvious at holiday times when the neighbors brave the intensely long lines to show loyalty. They talk with each other in line, enjoying community. They chat and smile with the staff who regularly remember the names or situations of the customers who frequent the branch. This place has heart and is loved by the neighborhood. read more

Literally no one in the building at lunch time on a non holiday thursday. You're telling me every single employee is going out to lunch for an hour at the exact same time??? With no information online? Insane. read more

Arrived during normal business hours on a non holiday Thursday only to find absolutely no one working there. A sign stating they'd return at 1220p but who know if that was from same day or just a permanent fixture. And there is no self help kiosk so impossible to get assistance to mail anything that needed human assistance. SMH read more

This is the slowest and most understaffed post office I've ever been to. I read a comment from a previous reviewer that Culver City has fought to keep this branch open while the USPS has tried to shut it down. I say SHUT IT DOWN! Nobody has time to stand in line for 30 min to chat as the previous reviewer seemed to indicate. Shut it down so people don't accidentally get duped into walking in and standing idly by. Go to the Palms post office instead, which is light years better in comparison. read more

Genuinely the worst post office I have ever been to. It's always SOMETHING wrong there. Expect to waste over 30 minutes of your time.

Don't park in the USPS parking lot on Sundays (even though the post office is closed). The manager somehow monitors the lot and calls the towing company. Cost $400.00 for parking in a postal parking lot when they are closed. Shameful..... read more

Pretty helpful. Originally he was unsure how to help me but he still was informative. No lines. read more

US Post Office - Much better with lines and it is only one person - Post Offices Near Me - Culver City, California

I always forget about this place. I always go to the one on Motor because they are open on Saturdays. I also swore I wrote a review for this place once like a decade ago. Maybe not. Anyway, I came here to drop off some envelopes and a package, all pre paid, but their pkg drop box is only a slit about 2 or 3 inches tall. It's not a large moving bin w/ a handle thing like at the Motor Post Office, so not sure I will be coming here again. I've only been here like twice maybe. The location is good though. And parking is easy. read more

US Post Office - Post Offices Near Me - Culver City, California

Apparently nobody works here? Or they don't know how to answer phones? I have called this location 10+ times today (during business hours which I now know by heart since I've heard the recording so many times) and it rings continuously before going to a dial tone. Called at two and the recording says they're closed but continues to say they are open Monday through Friday from 9-5. Closed for lunch? May want to edit your recording to let customers know. I've been sick so I don't want to leave the house, I've been calling to inquire about a failed delivery and apparently that's impossible to do since nobody answers the phone. Epic fail on their part. Do better guys. You're a government business. Guess I shouldn't be surprised? read more

If your service windows open at 9am as stated on your website and front doors, then that means be at the window ready to go at 9am. Don't stroll in at 9am and spend 15 mins twittling your thumbs sipping coffee while 10+ people are waiting. Respect people's time and take some pride in your job ... do better. read more

Don't park here on Sunday! Just paid $400 and got my car back. The female manager would call and tow your car, no warnings, just tow! Please don't park here on Sunday! read more

TERRIBLE COMPANY!!! One day no one was here and a line of 10 people. Next week I come in and there's NO STAMPS/ credit only and 1 person working. 0 stars read more

Easier parking than other post office locations, but very long lines, and their package drop off was full and unable to accept more packages. read more

The longest wait. Dead silent. Least friendly workers. People need to find different jobs if they are in customer facing roles. I lost 5 years of my life from all the depression in this place. Note: maybe play some light music? read more

So slow. Loooooong line each time I go there. I often see only 1 person working. Only good thing is they have a large parking in back of the building. No need to look for a parking on street. read more

It's incredibly disheartening to have to write this as I've been loyal to usps since their location on Jefferson.... However, I am making the definite move to FedEx. Despite their prices being higher, it is very evident that upper management at usps does not care about their customer experience or their employees. It does not make any sense how I have to wait over 20 minutes to be assisted. Even during my last visit, the clerk had to inform the guests that the wait was going to be longer as she had to pause for a break. Which I can assume due to the overwhelming demand and consistent line, that the break was needed! Supervisors, managers, and what I learned upon research, "post-masters" are choosing not to replace the clerk during their breaks. Most importantly, there should have not been only one person at the front alone in the first place! Do better! I will no longer be returning here. For the sake of loyal customers who choose to support usps than privately owned delivery services and for your own employees, you have got to make a change because your current operation, is NOT working! read more

Maybe don't let workers take lunch when people who need to use the post office are taking lunch. One person working with a like almost ten people long. Makes no sense. read more

A postal worker threatened our 15 yr old tiny terrier Travis with mace after I told him that he's friendly. I was walking out to get him and he still held the mace canister as if he was going to spray our dog. I told him to leave and he said he was going to stop our mail delivery. Granted, I got heated and probably should've been calmer but when you threaten my dog who has a heart problem and a trachea problem with mace, it's hard not to get upset. Travis would've probably died if he got dosed with mace. The postal carrier's name was Jose. As he walked across the street he said he was going to report us and again threatened to stop our mail delivery. Travis has been here for ten years and no one has ever had a problem with him until today. Beware of your pets around the Culver City postal workers. read more

I love this place to go drop off mail or send packages. Parking is easy. Yea they only have one or two people helping a line but the people working don't make the rules. It's a perfect place to go to practice patients. If you are inpatient, this is going to be a great place to master yourself. The post offices don't get much funding I mean look how outdated all of them are. Postal service use to be a great job to work for! I pray these people are getting good salary still and if that's where all the funding goes then i do not mind a run down business. I love our government postal service people! I've never had something gone missing. The fact that I know my mail is safe is something I don't give enough credit to. Hopefully when I have a huge amount to donate I want to donate to this location for a revamp and enhancing facelift of the structure. Other than that I love this place and support it 100 read more

Great local Post Office location. I usually use the one on Motor Ave nearby, bit I like to support local. There's a really cool mural inside and original 1940 architecture. This location has weird hours, so I suggest stopping in earlier than later in the day. I stopped by last Saturday and the door was unlocked, but no one to help at the windows. FYI: The motor location is open later, so if you are out-and about after 4pm, I suggest the Motor Ave Post Office. read more

I will give a zero if I could. this post office is totally unprofessional. they claimed to have delivered an important package to the designated address, with "my" signature. the only trouble is, when they sent me the delivery confirmation, I wasn't even home. so who signed it for me? when I asked the clerk there, they just claim that the mailman signed it and it's a COVID policy. oh nice! that's a cool way to make this a he says she says situation so I pay tax to support post office who claimed to have "signed" my package for me ??? read more

Very helpful knowledgeable staff. Not sure what transpired with those 1 star experiences, but not my experience over the last 10 visits.

The customer service at most US post offices are abysmal, but this one takes the cake. The wait time at most US post offices has been horrible for many years, but since Louis DeJoy took the helm it has made me stop using USPS. I'd rather pay a little more at UPS store and not have to wait in line for 30 + minutes. The last 5 times I used this office there was only one person helping people. This is a perfect example why the government shouldn't be running any business. Higher more people Louis DeJoy. Any properly run business would be out of business with the lack of customer service. read more

Unbelievably bad service. I've tried twice to go to by stamps. The first time, during the middle of their open hours, there was no one there behind the desk. I heard someone in the back who ignored me when I called out asking for help. I waited 10 minutes, occasionally calling out and no one came. A few other customers came in and also left. I returned today for the stamps I was unable to get last time and got in a line. After waiting for a while, and after more people got in line behind me, the person behind the counter announced he was going on break and would not serve anyone else. From now on I will go to UPS. read more

If you have anything of value or anything of importance do not send it to the US Postal Service. There's a good chance that letter or item could be stolen. It's a sad fact that the US post office is can't be trusted. read more

This is the worst post office. They are not open the hours they say they are, no mail pickup on Saturday's mornings even if their notice specifically say pickup hours are sat till 11:30. You can come week after week, but the clerks will tell you to come back for the manager week after week. No one picks up the phone. It's a nightmare read more

Nobody cares here. The place is dirty and untidy. Staff do not provide a decent service. I am standing In line behind 6 people. 2 tellers and one is just eating a bag of chips and not calling anybody and chatting to her colleague They also close doors at 4:55 Have done this several times as I am always here at end of day so see it quite often. read more

I have been coming to this post office for about 10 months now. I am a caregiver and my patient lives a couple house down. There's always a caucasian male and African-American female, very nice, fast, and professional. I've never had a problem here until today with I'm guessing a new employee Hispanic young lady. I was asking her for a price on a package, she ask me for the address and as I was looking for it to give to her she began to be inpatient,Giving me attitude very rude and disrespectful and tell her co worker next to her she leaving and never came back for at least the next 10mins while I was in there. Leaving her male co worker to deal with a long line by himself. I only come here because of my patient. I don't even live in the city. read more

Poor service. I often don't get mail until 8pm at night and sometimes not for several days. Which can be detrimental in meeting deadlines. But there is no other alternative without paying for a mailbox read more

If I could give zero stars, I would. DO NOT EVER rely on this location to delivery your important packages. I spent $158.00 for next day delivery--which is supposed to be guaranteed, is still sitting at the facility a day AFTER it's expected delivery time. There's no tracking on the packages that show it ever moved. If I would have known about their poor customer service reviews earlier, I would never let them touch my package. I am extremely disappointed. read more

Huge line of people.. ONE person working the front. And look, bullet protection! Welcome to beautiful downtown Culver City ladies and gentleman. Oh I'm sorry you just came here for some stamps? Sorry the machine is broken. Oh and about those forms you wanted to fill out to make your mail certified or register to vote? Yeah the pen is gone too. It should never have taken this long to go in for something so simple. You could get quicker service from the 24/7 Post services on National Blvd and Exposition or if you INSIST on going to a strictly USPS institution, go to the one on Motor and Venice. The machine there actually works and there will be more tellers working. Pls no more furlough days already. I don't want to be in a line for a week come Christmas. read more

Holy smokes, this is a terrible USPS. The place looks like a dump, but that goes with most USPS locations. The inside is barren, and I had to search high and low for a bubble mailer. The staff is probably the worst thing about the entire place. They are rude, impatient, and really snappy. Be prepared to hear lots of aggravated people, both staff and customer. When I go, there is only 1 or maybe 2 staff members working so the wait is really long. The customers are terrible as well. People are pushing and cutting in front of you rudely. And then most customers are really rude to the staff and soon everyone is just yelling at each other. The ONLY good thing is the tiny parking lot behind the building. read more

This post office is awful. There's always just one worker handling a line that usually spans out the door. This post office is stuck in the 1980s. It took me 1 hour of standing in line to mail a package. There drop off is just a giant cart that anyone could just walk in and steal your package drop off. No security, no consideration. This place straight up 100% sucks. read more

It's 11 days before Christmas and they only have one employee working. The poor guy was working as fast as he could but it was still a 45min wait in line. If this place would get a stamps machine it would cut the line in half. So outdated with the way they do things here. Infuriating! read more

They apparently misplaced my priority mail envelope and it never went out from there and some irreplaceable paperwork was in there. Do not go there! read more