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    US Post Office

    3.1 (45 reviews)
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    2 months ago

    Helpful 1
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    1 month ago

    This is probably the best PO on the west side. Parking is tight, but the service is superior.

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    6 months ago

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    2 years ago

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    2 years ago

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    2 years ago

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    6 years ago

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    5 years ago

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    5 years ago

    Avoid them. Within usa spend money on ups or fedex - I know it's pricey - worst service ever

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    3 years ago

    Super cute post office that is in my neighborhood. The parking lot is a small so be aware of that. Awesome customer service.

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    5 years ago

    Love my neighborhood post office. Ramon and Cathy are equally helpful and very attentive. I frequent this location almost daily.

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    5 years ago

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    6 years ago

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    7 years ago

    Avoid this one if you can. Very unhelpful workers - i've been going here for years, and I watched it go downhill.

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    5 years ago

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    14 years ago

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    18 years ago

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    11 years ago

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    11 years ago

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    6 years ago

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    16 years ago

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    7 years ago

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    13 years ago

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    9 years ago

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    10 years ago

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    7 years ago

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    12 years ago

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    18 years ago

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    11 years ago

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    16 years ago

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    9 years ago

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    9 years ago

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    15 years ago

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    10 years ago

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    11 years ago

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    18 years ago

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    12 years ago

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    Page 1 of 2

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    Review Highlights - US Post Office

    This is my neighborhood post office, and these employees are by far much nicer and helpful compared to any other postal worker I have known.

    Mentioned in 2 reviews

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    Santa Monica Mailbox & Shipping

    Santa Monica Mailbox & Shipping

    (22 reviews)

    An actual one-stop shop. We used to walk all the way to Wilshire to FedEx to print, but now I can…read moredo it all here !! There are mailboxes, yes, but they also print, laminate, and I was even able to make an appointment for a notary to meet me there. Excellent !

    When I first stepped into this place I saw that everything was very disorganized there almost like…read morea Hoarders place. The elderly man that was working there looked very disheveled. Normally I don't like to judge people on their appearance but I did get that gut feeling that this place would not be good for me as far as customer service. I felt it deep in my gut. I wish I would have followed my prompting within. I was going to send a package FedEx and I needed to get a copy of something first as far as a Xerox copy. He said that the my electronic copy was too dark a color it would use too much ink and he was close to running out of ink on the copier. I looked at the information that I sent and it was white so I didn't see what the problem was. And I just found it really unprofessional that they don't have extra supplies of ink so they wouldn't be in the predicament of not having enough ink in their copier machine. He showed me that the copy that I wanted was dark on his cell phone. But like I mentioned on my phone it was white. He might have had an ancient phone I don't know. Then he was going to be charging me $5 more than if I went to the FedEx store on Wilshire. And I mentioned to him I usually pay less and he says why don't you go to that store? I reply that if he didn't want my business that I can gather my stuff and go there. Just a really weird interaction. Then he wanted to charge me $1 for me to use my credit card to charge what I was paying. It was just turning into this whole nickel and diming thing. He seemed to be unclear disorganized nothing really made sense. And then he moved to the back of the store and I said aren't you going to help me? He said I could go to fedex. I just promptly took my stuff and left. This was so unnecessarily weird and lots of things that didn't make any sense. Plus he was rude. And strange. And I'm definitely never going to go back.. I noticed that their replies are very rude as well to people who gave their honest opinion here. Very toxic very strange.

    United States Postal Service - May 6, 2026 | Wednesday | Outside | Saw my favorite mail carrier for years, Sylvia & hugged her! | She's pure sunshine!

    United States Postal Service

    (164 reviews)

    Venice

    Venice Beach | This Venice Post Office location is amazing! I've been going here for years!…read moreCustomer service has always been excellent and often times, the people here go above and beyond to help & always with a smile! Busy Bee: Yes, at times, the line can be quite long, but patience is key, especially leading up to the holidays! There are usually two & once in a while, three stations open & they do a great job getting people through the line as quickly as they can! Parking: Free & plentiful! Note: There are numerous gift cards, as well as fun and thoughtful greeting cards to look at while waiting in line! Also, plenty of post office boxes, lockers to retrieve some of your packages & a station where you can weigh your own items and get postage to mail your package! They also have a variety of cool stamps to choose from, which I always enjoy! Outside: There are also gorgeous flowers & plants along the side of the post office gate & walkway! Fun Sightings: Often times, I've even seen cute dogs in line with their friendly owners! Once, someone started singing as we waited in a line! Overall: Over the years, I've "always" had a pleasant experience & leave with a smile! I'm always happy to see the smiling faces of the people who work here, they are amazing and quite genuine; love it!

    Everything. Absolutely everything. Customer service is the pits. I've had personal mail packages…read more stolen from my residence because workers just dump everything to the floor despite online requests (via website/app) with instructions to please leave at front doorstep to broken, cracked merchandise . I've repeatedly brought this up to no avail. I've lost at least 3 packages containing designer clothing to lobby poachers. Then there's the "lost in the mail"instance where a package that was sent back to USPS office never surfaced. No accountability, no concern, no friendly faces. Unless you're elderly and always there. Pffft. Hire NEW people at front desk please. New faces, new fresh and can-do attitudes would be great. It's gotten to the point that I have my personal shopping purchases mail sent to another postal service drop off provider in another CITY and COUNTY. It's inconvenient but reassuring that I WILL receive my mail/packages in a friendly manner and careful handling. Pfffft....

    The UPS Store

    The UPS Store

    (127 reviews)

    I had a very concerning experience at this UPS Store. I paid to have a valuable package rerouted…read morethere for secure pickup because I was out of town at the time of delivery. When I went to collect it, they refused to release the package because the last name on the shipment did not match my ID. I explained that I was recently married and have not yet received updated identification. I provided multiple forms of supporting documentation, including my order confirmation, email correspondence with the retailer, confirmation of rerouting to this UPS store, and a health insurance card showing the matching name, but staff still refused to release the package or offer any alternative. The retailer also contacted this UPS store directly to authorize release of the package to me, yet staff still refused and would not even return the package to the sender. UPS would not even provide any confirmation that the package was still in their possession. The way I was spoken to throughout this interaction felt incredibly rude and belittling, and I have been left with no way to retrieve my package or have it returned. I am very worried about the safety of my item.

    I had a very disappointing experience at this UPS store. When I first came in, they told me I…read moreneeded to bring a box for Amazon return. He told me any shipping box. I went all the way home, got a plain brown box (with no writing on it), and brought it back. Then they told me they wouldn't accept it just because it was a different kind than the boxes they sell. At that point, it felt like they were just trying to force me to buy one of their boxes instead of helping me. After I complained Then they said the box needed to be taped but refused to provide tape. Very unprofessional and disrespectful. Another customer ended up helping me with tape, and only then did they accept my package. The whole experience was frustrating and unhelpful. For a few dollars on a box, they lost a customer- I won't bring any UPS deliveries to this location again. No wonder they have so many bad reviews. I wonder why the owner doesn't care about the bad reviews. He needs to train his employees and teach them good customer service.

    US Post Office - postoffices - Updated May 2026

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