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    Mail Boxes & More

    4.7 (48 reviews)
    Closed 9:00 am - 5:00 pm
    Updated over 3 months ago

    Services - Mail Boxes & More

    Copymaking services

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    Shipping centers

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    Perciella B.

    Employees are so NICE and helpful ! James has a smile (even with his mask on) very professional. Helpful with shipping! Location is centrally located ample parking! Best Mailbox place Ever!!

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    3 years ago

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    20 days ago

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    1 year ago

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    1 year ago

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    3 years ago

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    4 years ago

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    2 years ago

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    4 years ago

    Super friendly, they take care of your shipping needs without hassle. It's nice having a one stop shop to send and receive packages.

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    2 years ago

    Super helpful and kind employees! There was no line and it was an easy and quick drop off

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    4 years ago

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    5 years ago

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    3 years ago

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    16 years ago

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    3 years ago

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    4 years ago

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    3 years ago

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    4 years ago

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    5 years ago

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    3 years ago

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    4 years ago

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    3 years ago

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    3 years ago

    Personable and very helpful owner. 24 hr access to the mailbox. Have had my mailbox there for 10 years.

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    4 years ago

    Jerry and his wife (new owners as of the past 6 months or so?) are AMAZING. I am so thankful to have my mailbox with them.

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    5 years ago

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    5 years ago

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    4 years ago

    Customer service was beyond! Love this place and everyone was super helpful. Made the post office experience great.

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    4 years ago

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    5 years ago

    Love this place! The owner is super nice and accommodating! Highly recommend for all your mailing needs!

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    6 years ago

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    6 years ago

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    4 years ago

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    7 years ago

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    8 years ago

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    4 years ago

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    13 years ago

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    15 years ago

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    8 years ago

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    Page 1 of 2

    Ask the Community - Mail Boxes & More

    Review Highlights - Mail Boxes & More

    The owners/operators are SO kind and helpful, and they make running a tedious task much more enjoyable.

    Mentioned in 6 reviews

    Read more highlights

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    The UPS Store

    The UPS Store

    (57 reviews)

    Brentwood

    Super friendly staff. Service is fast and efficient, and the staff go out of their way to make sure…read moreyou're getting what you need. They are a throwback to another time where customer service actually mattered.

    genuinely hate leaving a review like this, and I honestly regret having to do it, because the two…read moreguys working the counter have always been nice to me. But the owners/management have taken this store in a direction that feels unfair, confusing, and completely unresponsive -- and I can't recommend this location at all. I've used this UPS Store as my mailbox / package delivery address for about two years. Before I chose them, I checked other UPS Store locations in the area. This one is more expensive, they're not open on Sundays, and the parking is bad. I still chose them anyway because I needed Sunday access and privacy. After I asked a lot of questions, they finally allowed me to use a fob so I could access my mailbox on Sundays. Once that was set up, everything was going smoothly and I was planning to be a long-term customer -- like 10-20 years. Then out of nowhere, the store started sending me emails constantly (daily) saying I can't receive more than about 4 packages per month (it may be somewhere between 4-8 depending on what they're calling the "limit") and that I'm "over my limit" and will be charged an overage fee for every package over that number. That's ridiculous for a paid mailbox service. Even something basic like ordering a few items (example: a few boxes of stamps) could put you one package over and suddenly you're being charged extra. The biggest issue: I never signed any contract or document agreeing to an overage fee or a monthly package cap. No one explained this at signup, and I was never warned that they could suddenly start charging me additional fees per package like this. It feels like they just made up new rules after the fact and are trying to hold me to them. What made this go from frustrating to unacceptable is the complete lack of response. I've tried to resolve this the normal way: * I went in person * I called * I emailed the manager multiple times * I sent messages repeatedly And I received no response from ownership/management. None. This has only gone this far because I kept trying to communicate like a reasonable customer and it's like talking to a wall. I also paid for mailbox service because I do not want packages delivered to my home. I don't want anyone knowing where I live, and I don't want my items stolen. I always pick my packages up quickly -- same day most of the time -- except recently I had back-to-back surgeries and I literally can't walk normally right now, so I couldn't pick things up as fast as usual. During this period, I had situations where the store said they didn't see my packages, and then later I received a late pickup notice. That is incredibly stressful when you're paying for secure delivery and already dealing with medical recovery. At this point, I'm not just upset about the money -- it's the unfairness and the uncertainty. If a business can change terms midstream and then ignore every attempt to discuss it, it puts customers in a terrible position. I'm now sitting here wondering: if I renew next year, are they going to come up with another new set of "rules" and fees again? And if I leave, I have to change my address on everything -- which is a huge hassle because I already updated this address everywhere specifically because I planned to stay with them long-term. I truly regret choosing this store. The front staff are kind, and that's why it's sad to see it handled like this by the owners. But between the surprise overage-fee emails, the lack of any signed agreement for these fees, the ongoing confusion about packages, and the complete non-response from management, I cannot recommend this location. If you decide to use this UPS Store, get every single policy, limit, and fee in writing upfront -- because they may change things on you later and you may not be able to get anyone to respond.

    Mail Boxes & More - shipping_centers - Updated May 2026

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