I needed to mail a nastygram, and one of the exhibits needed to be notarized. I was out running errands, and this was closest notary to my physical location. I chose this place for no other reason.
I walk in; there are three staff members -- two occupied with other customers, one walking around appearing to make herself busy. No one says a thing - no hello; no "we'll be right with you;" no "how can I help you?" - nothing. Nothing at all. I'm running very short on time and I don't have the bandwidth to find another notary, so I stand there.
Eventually, the one that was clearly trying to make herself busy, begrudgingly takes her post behind the counter and says "I can help you over here." I announce before even stepping forward that I need a document notarized. She tells me to step over to one of the counters near the door. Fine. Before the encounter got under way, however, I'd already got a sense for how it was going to go based on her earlier behavior and demeanor. Do you see how your demeanor and behavior can negatively impact a customer interaction before the customer interaction gets underway? Smfh.
She comes over to the door-side counter with her little notary booklet, with a "huffing and puffing" kind of energy just radiating off of her person. I show her the document and I go to pull out my SS card and passport. I inform her that my SS card is the object of my request. Now, here's where her nasty ass personality jumps out and the "real-her" appears. She goes, VERY NASTILY, "I do not do those. I'm only doing your ID." She then proceeds to prepare her little nasty mouth to tell me about the notary guidelines -- AHN AHNNN! STOP. Save the Notary 101 lesson for somebody who gives a DAMN. For me, it was more about the tone she chose that turned me off. Had she chosen a non-condescending tone, I might've given her an opportunity to continue with her little schpeel, but she chose the contrary. I shut that shit down immediately; I told her point-blank to keep the little Information Session--I don't care for her little faux lesson session. If I wanted to know the ins and outs of notarization, I would've taken the little 1-day notary class instead of spending six-figures on a law school education. NOT INTERESTED SWEETIE.
Notwithstanding that I told her--very matter of factly-- that she could spare me the notary lesson, she proceeds, in a very condescending manner, to give me a notary lesson about form completion and signing; she tells me, again in a very condescending way, "next time [which, there'll never be, btw], you can't sign the document before you arrive." At this point I've tuned her out and have queued up a bevy of condescending counter-responses to deliver in response to the bs flowing out of her mouth and radiating off of her person. Saying I was eager to GTF out of there and on with my day is an understatement.
But for the fact that the post office was closing in 30 minutes and I needed to get the nastygram stamped and certified today, I would've totally went somewhere more deserving of my little $15. They didn't deserve a single penny of my money. Never again. Never. Again.
If you want a notary and don't mind one with a nasty ass attitude, pull right on up - they got just what you need. If, however, you prefer to spend your money with a business that has respectable employees, there's a UPS about 5 minutes from here on Jefferson and Overland in the plaza next to Ralphs. I discovered it as I was on my way home. Damn it. *Balled Arthur fist. read more