I'm a frequent customer and I'm consistently pleased with each visit. The service is quick and the associates are friendly and knowledgeable. The newest team member - Gregory is a gem. He has a pleasant demeanor and goes above and beyond to help. I will continue to support this business as it is a major step up from the post office. read more

The service hear is impeccable! Thank you! They are very successful and give you all the niceness you would not find at the actual USPS

Besides a great box store and distribution center They are also a notary republic for important documents. Always great service.

Do NOT take your international notary documents here. I had been waiting for weeks to receive a contract from Canada that needed to be notarized rather urgently. When I asked the Notary to review everything, he was distracted by another customer who came in after me, and casually played along with my transaction like everything was fine. The Witness and I signed the docs in accordance with the Canadian government requisites. When I asked the Notary to sign and put his seal on the contract, he refused and insisted on including an "Acknowledgment" addendum instead, noting to "see attachment" where the Notary Public was supposed to have signed. He would not add his signature or name to the contract in a conciliatory effort to connect the two documents and assist the transaction. For some reason, he couldn't see the disconnect, and how his unwillingness to comply would ultimately nullify the contract. When I asked him to read the short paragraph regarding the specifics of a Notary Public seal for the Canadian government, he refused. I then spoke with my attorney over the phone on speaker in his presence, who stated that the solution here was easy; sign the Acknowledgment in accordance to the State of California, and add the seal to the contract. The salesperson was not interested in hearing it. He waved me off and said "No, I don't want to. I don't want to help you." I said "Please do your job." He then refused to provide services. I pleaded with him to do it his way and he still refused. Because the Witness and I had already signed the documents without a seal, the contract will have to be destroyed and resent from Alberta. He knew this inconvenience and blew me off anyway. I've been loyal to this store for a decade. I will not spend another cent there. I feel like I have better things to do than write this review, but if I save just one person from enduring this BS, it's been worth it. read more

Excellent customer service. They are very helpful and very polite. It is an easy one stop shipping shop for me.

Did a LiveScan here, super nice guy (the owner?) took care of me. There was a super annoying customer speaking loudly on here phone and the owner guy was very graceful about it. Support this great local business! read more

This place is the most affordable when I compared UPS and post office mailboxes. The customer service is very friendly and helpful. You may not find that at other places; I know that has not been the case for myself at a competitor. What I have here is peace of mind with my mail. read more

Excellent service, kind and professional staff! Edgar and Santiago are great ! Fair prices! read more

I've been coming here to take care of shipping. All the staff I have seen are kind and helpful. Very conviniente to drop off packages for Fedex, UPS and USPS at the same time. read more

I was the only customer there and I suppose he's the owner but he's on the phone. The phone call seems to be going on for some time he's pulling out paperwork going on the computer and so he is kind of walking back-and-forth and he sees me standing there. I'm standing there for nearly 10 minutes. He never acknowledges me and so at one point I felt he should had acknowledged my presence or at least give me an idea if he's going to actually help me. So I asked him "will you be able to help me to get my fingerprints?" and "he says yes, you see I'm on the phone I'll get back to you," I say "yes but you did not even acknowledge me" then he says "well you should find another place." read more

Convenient and friendly. I used them for FedEx shipping with a preprinted shipping label.

I went online last night and booked an ID live Scan appointment. I showed up early and waited for this place to open at 10 am on Saturday. It's now 10:25 and I have stuff to do today. Also two employers from the other businesses told me that these people are always late... Why post hours that are not real online? Not cool. ---came back at 10:52 am after getting coffee. Still no one here. Change ur hours! read more

The employees here stole two of my laptops. Said it was me who picked it up. Clearly I still had my door tag when trying to pick it up. UPS showed me the signature and it's not mine. Inside job they stole my laptops!! Be careful shipping and receiving anything at this place! read more

Coming here for finger print service. The guy who help me out is very kind. Great experience.

This is a local shipping business but they do so much more. They also do fingerprinting, mailboxes, shipping boxes and materials for packing. The person behind the counter was extremely helpful and nice today. read more

Boxes Plus - I use them for shipping but apparently they do fingerprinting a notary as well - Shipping Centers Near Me - Los Angeles, California

I have been a customer of this business for many years but am now at the end of my rope. They totally ignore you when you enter the business. With prior owner the business went smoothly and I felt comfortable leaving packages there that needed to be returned to companies. I had a problem a few months ago when I left merchandize to be returned to the company with prepaid shipping via USPS. I was never reimbursed. It seemed only fair to give them another chance, but noticed today that they are absolving themselves of all responsibility of packages sent with prepaid shipping through USPS, with notices posted about this. Apparently it never occurred to them that they may have a dishonest employee. I left this package today, but if I am not credited I shall take my business elsewhere. The previous management hired honest people who would either give you a copy of the paperwork or email you the information. This is no longer the case, and as the employees don't seem to care enough to greet customers, nor provide verification of prepaid postage for merchandize to be returned, I don't trust or feel comfortable to do business here anymore if not credited promptly. I don't believe this is a USPS problem, and management appears to be blind to the problem. If I am credited for this return I shall edit this review, but I am skeptical. read more

Came here for a live scan. Great service. The clerk is awesome, and has great customer skills. Had me in and out in a jiffy.

I arrived at 5:22 and was waiting for a few minutes before the worker turned to me and rudely told me he's helping his last customer. I came ready with my package and only needed a label. I usually support small businesses but STAY AWAY FROM THIS PLACE. Extremely unprofessional demeanor and quite sad since I live around the corner and was planning to use this as my main shipping business. read more

Forget about other places, this one is always THE BEST, #1 and always has been for years. I actually look forward to going because they are ridiculously helpful and ALWAYS friendly. I've never had to wait for a parking space so that is nice as well. The little shops/food in the center are pretty good as well. read more

I don't understand the one star reviews. I have been a customer at this location for over 7 years. The new owners have organized the store and tried their best to deal with a high volume of tasks and customers at one time. They do not nickel and dime you like the more corporate UPS stores and their staff is polite, attentive and helpful. If someone was waiting in line, it was because the clerk was focused on the customer in front of her, who probably appreciated it. I do all my shipping and receiving as well as rent a mailbox here and have never had issues. Much better than getting your mail stolen at home. And also, the store opens at 9:30, not 9 AM. If you rent a mailbox, you have access to your mailbox 24 hours a day. Highly recommned. read more

I walked in for live scan, the gentleman who made the live scan did a very professional job, he is so experienced and informative. He also so welcoming and polite. Thanks so much, Dina E. read more

I had a very good experience today with the ladies working there . Bianca and Barisa who helped me with my live scan for my nursing license . I didn't have the form I needed printed so they googled if and printed it so I couldn't have to go home ! They also squeezed me in early for my appointment when it was extremely busy . I plan to go back next time I need my license renewed as well as for my international shipping needs ! Also very good with offering is hand sanitizer and asking customers to keep distance so it is a very safe environment . Thank you so much ladies for helping me today ! read more

I made a stop here since the post office nearby was not very helpful when I couldn't find any packaging that would fit the item I was trying to send. I had to wait for a little bit here since there was only one employee helping patrons, but she was very efficient and friendly and assured me that she would be right with me. She assisted with packaging my item and provided quotes for different couriers. I was very happy with her service after feeling like I was out of options at the post office. Thanks for the help! read more

Standing here. Only one clerk helping someone who didn't bother boxing her own shipments. She's socializing without any care of the people in line. read more

Went there for notary service, and had a great experience. Staff is very friendly, and quick. I'll come back for other services

Fast and friendly staff. Great for live scan fingerprinting. Will definitely recommend for all postal services.

I love these guys. We needed a notary a couple times the same day and there was one here each time I called. Parking was the worst as it was a small lot, so go early if you can, before the restaurants get going at lunch. read more

These guys are friendly and do their best to get you in and out quickly. They don't have a lot of bells and whistles-if you want decorative packing supplies this isn't the place for that. But for a basic pack and ship spot, they're good! read more

Store is supposed to be open at 9:30AM yet it is still locked up at 9:40. Doesnt seem to be an uncommon issue either according to other reviews. Ridiculous! read more

The guys that work there are really sweet and they try to help u as much as possible.

Says they open at 9 and female worker didn't open doors until 930. Couldn't be bothered to greet anyone. I guess we all needed to feel her misery. A simple "hi" is all I request. If you want your soul to die, stop here. read more

Nobody is here. Don't believe their posted hours otherwise ok so call first. Otherwise I have been here before to use the notary which is fine. read more

This will be where I go in future if I need something notarized. There was another notary closer to home, but I got much a more professional response from National Livescan when I phoned than the other one who seemed uninterested. So I chose Livescan. Luis at National Livescan was friendly when he did the job, did it professionally. Livescan were a lower price than the other one. Parking can be gnarly around lunchtime or end of day in the little strip mall for Livescan, but if you street park on Sepulveda southbound, just north of National, it usually has some free spaces. read more

Very helpful and friendly. Pleasure doing business there

I am a regular customer at Boxes Plus for one month now. It has been a very bad experience!The ONLY thing they do accurately is charge the customer! I'm in the middle of refinancing my home and many documents were faxed back and forth as the lender requested. Sir, the gentleman that works there could care less about his job. In a two month span he showed up to work late leaving the customers waiting until he arrived. I personally(as did others) left and returned after waiting 25 minutes. The neighbors next door said this happens often.When I returned,I asked What had happened and asked for a discount for my unconvinced. I was told that he lives in North Hollywood and there is traffic and no discount! I did my faxes only to find out the next day some were cut off and some were not done front and back as I requested. The next day back I went an Sie REFUSED to credit me for the faxes(there were quite a few!).I resent them and paid AGAIN.Then I got notification the C DL he sent were not legible! I had to come back yet again with all three and resend those and you guessed it no credit! He charged me for those again!I called the owner and he came and gave him some pointers on how to do things but he REFUSED to do anything for me! Today I went in there again at 9:44 am and the store was locked up ! The store hours are 9:30-6:00 M-F. I left and returned. When I came back I asked Sie why he was late again he said traffic again and that I could have gone to staples right down the street!He REFUSED to give me a discount again. At which point I told him I was going to put him on yelp. He didn't care. He proceeded to charge me as usual. I have spent almost $100.00 on faxes in a month due to his incompetence and the owner didn't care. Perhaps Fed Ex and UPS need to be notified of how their clients are being treated! Very dissatisfied client! read more