A friend recommended I come here as I had to purchase a large size box for a return. They had all…read morethe possible sizes of boxes one could ever need. I was a bit lost in the store when I first entered, but a lady came up to me right away and helped me find the size I need and even had me test it out to make sure my item fit. 10/10 for above and beyond customer service and the store was clean and very well organized. Parking can be a little tough off the Main Street but they weren't super busy and I just pulled around to the back entrance.

We discovered Box City when we needed to help our son move to NYC. We had a pile of…read moremiscellaneous and oddly shaped things (golf clubs, skis, etc.) totaling over 300 lbs. One of the employees (young guy - think his name was Tyler) patiently helped us box everything up and quote a freight price significantly less than any other regular commercial shipping option. I highly recommend.

This is a clean and reliable venue for all of your packaging and postal needs…read more I needed stamps and despite they charge a $5 fee, I would rather come here then the USPS since it is always busy with long lines, no service and just a filthy outlet. I know most of the people who work here and they do a great job. As the holidays are upon us, this UPS store is a great place to mail all your cards, gifts and packages. RECOMMEND

Great service! The staff is very friendly, helpful and knowledgeable. Parking can be challenging,…read moreduring the peak hours, but off peak hours is no problem. Service is pretty fast, and PO Boxes are really convenient.

Arsenio and the entire staff here are amazing! I love coming here to ship and it's my preferred…read moreFedEx location. I highly recommend this location and appreciate the hard work that this team does. Arsenio specifically has the best attitude, is very customer oriented and has a lot of knowledge and experience. I appreciate all that he does for me every-time I walk through the door! 10/10 for Arsenio! And the rest of the team. Thank you for always providing the best service. I appreciate it!

This world needs more people like Arsenio Love this…read morelocation. The people are what make it amazing!

This store has amazing customer service. I made a shipping mistake and both Nubia and Anabelle went…read moreabove and beyond to help me rectify the issue, making sure my mistake was not an expensive one (time or money). They were patient and kept me informed of updates via phone. I absolutely recommend this store for all shipping needs!

Always quick friendly and easy service at this location. I don't have problems here. Easy parking…read morein the giant strip mall parking lot and a lot of workers processing packages.

We use this postal service for so many things! I have my packages shipped here, I ship packages…read morefrom here, and I sometimes need copies made. They're reasonably priced, friendly, organized, and professional. I highly recommend especially for small businesses.

Avoid at all costs Came there with box fully taped but…read moreneeded to tape label. Would not do that. Required that I buy full roll of tape to tape the label.

They are vague and not direct on pricing to see what they can get away with charging you.read more

Postal Masters is the best mail center AND notary service in Los Angeles County by far! I have had…read morea mail box here for over 21 years and ALWAYS get exceptional service with ZERO problems. Grace and Jay are always friendly, know your name, and display exceptional customer service! MUCH better than the service at the USPS or UPS where you wait in long lines and are treated like a stranger. Whether you want to rent a mail box at a prestigious Marina del Rey address, send packages, use their NOTARY service, buy shipping supplies, or use their other convenient services, I highly recommend Postal Masters with TEN stars!

Dropped a package off to Molly today who was really helpful. Parking out front and good people…read more.. what more can you ask for?

Over 20 years, never a problem and always the best service…read more So much better then all the other Postal services around Venice and Marina Del Rey, they know you and get to you right away. We do like to do business with local business, defiantly try to avoid government "business" as the post office and avoid the big corporation as Fed Exp and UPS let the small business in our area thrive.

Sometimes I would ship items here to the Amazon locker pick up for the convenience while running…read moreerrands in the area. I have an injury and can't use the service anymore, so I was going to let it go to return only to see someone else picked it up yesterday. Wouldn't recommend as the lockers are in the very back. Everything else with this location is fine, just don't use their Amazon lockers, they aren't secure.

Service What a horrible experience after years of doing pick…read moreup Quality There's no consistency and the customer is subject to that Value I would rather work with Amazon, but unfortunately, our company has temporarily decided to work with Staples.

Venice Beach | This Venice Post Office location is amazing! I've been going here for years!…read moreCustomer service has always been excellent and often times, the people here go above and beyond to help & always with a smile! Busy Bee: Yes, at times, the line can be quite long, but patience is key, especially leading up to the holidays! There are usually two & once in a while, three stations open & they do a great job getting people through the line as quickly as they can! Parking: Free & plentiful! Note: There are numerous gift cards, as well as fun and thoughtful greeting cards to look at while waiting in line! Also, plenty of post office boxes, lockers to retrieve some of your packages & a station where you can weigh your own items and get postage to mail your package! They also have a variety of cool stamps to choose from, which I always enjoy! Outside: There are also gorgeous flowers & plants along the side of the post office gate & walkway! Fun Sightings: Often times, I've even seen cute dogs in line with their friendly owners! Once, someone started singing as we waited in a line! Overall: Over the years, I've "always" had a pleasant experience & leave with a smile! I'm always happy to see the smiling faces of the people who work here, they are amazing and quite genuine; love it!

Everything. Absolutely everything. Customer service is the pits. I've had personal mail packages…read more stolen from my residence because workers just dump everything to the floor despite online requests (via website/app) with instructions to please leave at front doorstep to broken, cracked merchandise . I've repeatedly brought this up to no avail. I've lost at least 3 packages containing designer clothing to lobby poachers. Then there's the "lost in the mail"instance where a package that was sent back to USPS office never surfaced. No accountability, no concern, no friendly faces. Unless you're elderly and always there. Pffft. Hire NEW people at front desk please. New faces, new fresh and can-do attitudes would be great. It's gotten to the point that I have my personal shopping purchases mail sent to another postal service drop off provider in another CITY and COUNTY. It's inconvenient but reassuring that I WILL receive my mail/packages in a friendly manner and careful handling. Pfffft....

5 stars - Never Thought I'd Say This, But…read more.. I honestly didn't think I'd ever leave a positive review for the Marina Del Rey Post Office, it's been a punchline of frustration for years. But wow, 2026 is bringing the redemption arc! New staff have turned this place around. I've mailed several packages lately, and every time, multiple folks behind the counter were pleasant, super helpful, and actually efficient. No lines from chaos, just smooth service. Keep it up, who knew joy could come from the post office? Highly recommend!

First, let me start out by saying I'm a black female. Every time I come into this location all the…read moreemployees have an attitude, and do not understand 'customer service'. With that said, since they do not know how to treat human beings they should find another job. Normally, if people unhappy with their job, people have the mental capacity/ability to look for another job. Clearly all the employees that I've become in contact with lack this trait that most people learn while growing up. What makes me even more upset? Is that knowing the way the world is today? Certain people still feel the need to act like little kids in a grown-up establishment when serving other others. I will be making an official complaint with upper management.