1. VIP Pro Moving

0

Marina del Rey, CA

VIP Pro Moving

4.8 (786 reviews)
Closed • 9:00 am - 5:00 pm

Get pricing & availability

Response time

2 hours

Response rate

85%

Services - VIP Pro Moving

In-state moving

Out-of-state moving

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Recommended Reviews - VIP Pro Moving

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Moira F.

I was in a bind and they saved the day for me and my Team! I'm moving from Ktown to Manhattan Beach in 3000sq ft of offices and it felt like an impossible task. Sean, Ali and Mansur were a lifesaver. I'm so happy with the work. Punctual, even when I was late, respectful, efficient, and such nice gentlemen. Highly recommend as they are worth the coin & thankfully still within budget too! Worth even more, shhh. I can't recommend them enough! Should I need another move I would absolutely go to them again. 20/10 stars !

Dining China Hitch

These movers did a fantastic job safely and securely moving our furniture. Would highly recommend.

Elaine L.

Danial and team were amazing! They were quick and efficient, even with our move having two separate pick up locations. Definitely recommend and would book with them again!

Moving truck
Kaye R.

I had a wonderful experience with VIP PRO MOVING! Thank you Mustafa, Erik, and Ramazan. You 3 made my move stress free. Thank you also to the office representatives who helped me get a quote in the beginning. From start to finish, the team was professional, friendly, and incredibly attentive. They handled all of my belongings with great care and made sure everything was safely packed, loaded, and delivered. What really stood out was how easy they made the whole process! Moving can be stressful, but their positive attitude and attention to detail took all the pressure off. I truly appreciate their hard work and dedication, and I would highly recommend them to anyone looking for reliable, respectful, and efficient movers. Not to mention the pricing is extremely fair and standard for most moving companies.

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1 month ago

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10 months ago

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4 months ago

Do not use these movers they took a deposit from me and never showed up and just stopped answering all phone calls do not trust these movers

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5 months ago

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1 year ago

Movers went quick! Ben and Sean were great! And careful with the move. I would book with them again!

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9 months ago

Sean and his team were very professional and moved quickly while being careful to not damage furniture, would use again next time!

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10 months ago

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2 years ago

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2 years ago

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VIP Pro Moving Reviews in Other Languages

Ask the Community - VIP Pro Moving

Does VIP pro have boxes available for use?

They provide some wardrobe boxes, plastic wrap, furniture blankets and tape. If you need medium moving boxes there is a charge.

View All 2 Questions

Review Highlights - VIP Pro Moving

“Our friends used VIP Movers and highly recommended them to us so we figured we would give them a shot as well.”

Mentioned in 31 reviews

Read more highlights

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Prodigy Moving & Storage - Prodigy Movers finish loading a Camarillo Mansion and off to unload in Los Angeles.

Prodigy Moving & Storage

(1.7k reviews)

Downtown

Foreman: Jesus and Jose…read more Extremely pleased with services. Moved locally from DTLA to Sawtelle area. No issues with furniture being damaged. Everything was wrapped in blankets/wraps appropriately. They also took apart my girlfriend's IKEA bedframe and put it back together for us in the new apartment. Everything went smoothly. They had extra boxes for us to purchase if needed.

Do Not Reccomend, be warned…read more I hired this company because of its strong reviews and was willing to pay more for a professional, efficient move. Unfortunately, my experience was the opposite. I paid about $1,650 before tip, roughly $1,800 total, and ended up with damaged furniture, a damaged wall, a broken TV stand, and an excessively long move. Two of the three movers appeared to speak almost no English, and the third spoke limited English and had to translate for the others. The issue was that the crew could not reliably understand or follow instructions. Several times I made specific requests and was told "OK, OK," only for the crew to continue doing exactly what I had asked them not to do. At one point I had to repeat myself about five times and finally stop them and insist they change the loading order. It should not require an argument to get movers to follow a clear instruction. I own expensive Stickley furniture and other high-end pieces and explicitly told the crew that several items needed exceptional care. I repeatedly asked for more padding and blankets because certain pieces were not adequately protected. On at least two occasions I specifically asked for another blanket, and the mover simply repositioned the existing blankets and kept wrapping. When the furniture was unwrapped, I found scuffs on leather, scratches and chips in wood, marks on my TVs, a broken leg on my nearly new TV stand, and damage to several other pieces. The problem seemed less like laziness and more like lack of experience, organization, and leadership. The time reinforces that concern. My previous move involved significantly more belongings, more preparation by the movers, and a destination about 30 minutes farther away. It also used three movers and was completed in about 5.5 hours, including double drive time. Based on that, I expected this smaller move to take about four hours, five at the absolute most. Instead, it took about eight. Everything except furniture was already packed, I had removed many fragile and awkward items myself, and I had reserved a loading area and dedicated elevator. Even so, individual trips between the apartment and truck were taking roughly 20 minutes despite the distance being only about 32 steps each way. I expected roughly $800-$1,000 plus tip. Instead, I paid about $1,650 plus tip. In my estimation, I paid at least $650-$800 more because of the crew's inefficiency and lack of experience. The most unacceptable incident involved damage to my old apartment. Near the end of the load-out, I found a substantial fresh gouge/chip next to an electrical outlet. I immediately brought it to the movers' attention, and they denied causing it. I had plugged my vacuum into that exact outlet and vacuumed the area no more than ten minutes earlier. The damage was not there then, and it was there after the movers worked there. Damage can happen during a move. What bothered me was being told something that repeatedly that, was plainly not credible. I contacted the company immediately and sent photos. I had to follow up repeatedly before being told the claims department would contact me. The following business day came and went without contact, leaving me to address the damage with my landlord. There was also an issue with the drive between locations. Before leaving, the lead mover and I compared Google Maps and both showed about 29 minutes. The truck then took a different route and arrived about 11 minutes later. Because the company charges double drive time, that effectively became about 22 billable minutes @ 200 per hour. The workers were personable and they did work. My criticism is that the company sent a crew that appeared inadequately trained, inadequately supervised, inefficient, unable to communicate effectively, and unable or unwilling to follow clear instructions regarding expensive property. I chose this company because its reviews made me believe paying a premium would buy professionalism, efficiency, and care. That is not what I received. I would not use this company again and cannot recommend them

Royal Moving & Storage

Royal Moving & Storage

(1.2k reviews)

East Hollywood

UPDATE: I'm happy to share that the company has since addressed our concerns and made things right!…read more While our moving experience initially came with some frustrating circumstances, particularly regarding communication and delays, I truly appreciate the effort that was ultimately made to resolve the situation. The company took our concerns seriously, worked to correct the issues, and went above and beyond to make things right with us. What started as a disappointing experience ended on a much more positive note, and we are now pleased with the outcome. Having used this company multiple times in the past, I'm glad we were able to reach a resolution that restored our confidence in their service. I believe it's just as important to recognize a company when they make things right as it is to share when things go wrong. We sincerely appreciate their efforts and are happy with how everything was ultimately handled. Thank you for turning our experience around!

I am giving them 2 stars for the following reasons... 1 star…read moreearned because Eric (the scheduler/owner) was nice enough to not charge me any cancellation fees since I had to cancel on them twice due to delays on the purchasing of our new property and the timing around the listing of our current property for sale. Eric was understanding of my moving situation and worked around it. My first impression was not positive because I specifically requested for 3 men, but no need for a truck (aka, labor only) as I just needed help moving items from the house into the garage, yet 3 guys showed up in a large moving truck and struggled to find parking on the narrow alley of the street... poor planning on their part. As for the actual moving team Daniel and his team were very fast, efficient, and friendly so I'll give them another star here. However, they used excessive amounts of plastic wrapping, then charged me extra for the "extra roll" they had to use, which I was not very happy about, but fine, I'll let this one go. Minus the first star because they were rough with a few of my items - broke my shredder machine and put dents as well as cracks in my wooden floor during the moving process. Minus a second star because one of the movers decided to pick oranges from my orange trees without asking and started eating it whole (including the skin and all) then threw the leftovers into my yard like a savage animal; gross. I am not oppose to sharing, but at least have the decency to ask first. How it was carried out made it feel like a disrespect to me and my property. Minus a 3rd star because at the end of the move, before they allow you to pay, they essentially force you to write a positive Google or Yelp review. You have to show it to them in-person before they accept your payment. This makes their reviews biased and inaccurate as customers/clients are forced by pressure to give them a good review in their presence. Be careful when trusting all the 5-star reviews that they have. I removed my original 5 star review that I wrote on Google and decided to write a more accurate review of my experience on here instead. Prices are expensive. They charge $85/man/hour and require you to pay a minimum of 3 hours even if you don't actually need 3 hours of their service. I ended up paying $765ish for a 1.5 hour job :( Sadly, I will not be using their services again.

VIP Pro Moving - movers - Updated October 2026

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