Very efficient staff, even when there is a line. I walked in to mail an envelope overnight. There…read morewas a line, but I didn't have to wait long at all. Jesse was very patient with me. Options were given: overnight, 2 Day and signature required.Jesse told me to check that the address was correct. I am relieved the envelope will be received tomorrow by 10am. Thank you! There is a free lot in the back, entrance on 10th. There is also metered parking on Wilshire.

Jojo rocks, full stop. I haven't had that kind of personalized service since my production days…read morelong long ago

This office is very clean & helpful service. I had a lot of…read morequestions and they were patient while helping address each concern I had. Thank you!

Last week I was racing out of town to get to my son who is ill. I ran all over Santa Monica trying…read moreto find the right place I was supposed to mail a package that only had a QR code and had to be mailed. I'd been 3 places. I was about to cry. When I went in Postal and More they went above and beyond to try to help me. They showed me how to do it and then actually did it for me. They saved the day. It meant so much to have someone come thru for me in that moment. This shop is a class act. Thank you so much Postal and More! You rock!

Claudio and Jessica, the owners are such nice folks! My husband and I needed a mailbox and they…read morehelped us with all our questions and ease our minds knowing our mail and packages will be delivered safely. In fact the entire staff here are very nice and always greet us with a smile! They will package and mail your things for you so you don't have to! They sell postage stamps, take passport photos and are a notary! I enjoy stopping by here, just to say Hello! Claudio and Jessica remember our names which is so nice! Thank you for being here in Santa Monica!

What a great experience. Super friendly service, prompt, good range of options (I was sending a…read morepackage internationally) and what a joy to interact with the people there. So nice. Don't think I'll ever go to the post office again after this.

I came in to get a passport photo and I walked away with the entire renewal process complete &…read moremailed out. Dimitri took his time to explain the process and a couple of useful tips to make the renewal smoother. If you aren't in a rush to get your passport this a good value and no waiting in line either. Just a quick scan of his menu of services shows that he provides a lot of things for future reference like key making, shipping packages, mailbox rental, etc. Thanks so much!

I got passport photos taken and documents notarised for my passport renewal, and the entire process…read morewas seamless and easy. We were able to book an appointment with the owner Dimitri who was able to help with both things on the same day. The service was good, and as requested. The price was also reasonable. Overall, I would highly recommend this postal service for all your notarization and postal needs!

My address away from home.Nothing but good things to say..Been here for 15 years. Very good service…read moreand nice people always. great for having packages delivered and for forwarding mail. never thought of going anywhere else.

I called at 3:45 and asked for notary and they said' "Yes, before 4:30." "OK, I'm coming." Fought…read moreFriday traffic, arrived at 4:13 and they said, "The notary just left", with a 'tough luck' attitude. They can't copy anything but very basic keys. Went east 6 blocks and notary DONE; went next door to shoe repair and keys DONE.

Excellent small-town service from just as-sweet-as-could-be owners! Ever since the DTSM post office…read moreon Arizona Ave closed, this is the only place I go to for my business and personal shipping needs. When I walk in with a bag of items to ship, I am greeted warmly while my package is prepared - packed, taped and labeled - for me. The owners know me by name and by my habits... for instance, they ask with a smile - "oh this looks like you a package for your mom?" I say yes, and a pre-printed label comes out for the least expensive or most efficient service, depending on my preference. Each time, I am provided with all options from USPS, FedEx & UPS so I can get the best value for my money. I understand those who have shared frustrations about being turned away due to this business not accepting prepaid packages, however if you consider the owners' point of view - the owners are unable to ensure the safety of a package for which they didn't generate a tracking number and therefore, cannot accept liability. On top of that, this family-owned business makes no money in exchange for taking on such a risk. It's easy enough to schedule a pick-up if already prepaying online. I highly encourage locals and visitors to utilize this low-key shipping haven. You'll circumvent the headache of dealing with the post office, or having to stop at multiple mail carriers... and last but not least - you'll leave with a smile!

When I first stepped into this place I saw that everything was very disorganized there almost like…read morea Hoarders place. The elderly man that was working there looked very disheveled. Normally I don't like to judge people on their appearance but I did get that gut feeling that this place would not be good for me as far as customer service. I felt it deep in my gut. I wish I would have followed my prompting within. I was going to send a package FedEx and I needed to get a copy of something first as far as a Xerox copy. He said that the my electronic copy was too dark a color it would use too much ink and he was close to running out of ink on the copier. I looked at the information that I sent and it was white so I didn't see what the problem was. And I just found it really unprofessional that they don't have extra supplies of ink so they wouldn't be in the predicament of not having enough ink in their copier machine. He showed me that the copy that I wanted was dark on his cell phone. But like I mentioned on my phone it was white. He might have had an ancient phone I don't know. Then he was going to be charging me $5 more than if I went to the FedEx store on Wilshire. And I mentioned to him I usually pay less and he says why don't you go to that store? I reply that if he didn't want my business that I can gather my stuff and go there. Just a really weird interaction. Then he wanted to charge me $1 for me to use my credit card to charge what I was paying. It was just turning into this whole nickel and diming thing. He seemed to be unclear disorganized nothing really made sense. And then he moved to the back of the store and I said aren't you going to help me? He said I could go to fedex. I just promptly took my stuff and left. This was so unnecessarily weird and lots of things that didn't make any sense. Plus he was rude. And strange. And I'm definitely never going to go back.. I noticed that their replies are very rude as well to people who gave their honest opinion here. Very toxic very strange.

Nice kid at the register but he wasted 15min of my time. I walked in and said "I have a shipper #,…read moreis this the form I fill it to ship something" he said yes. Filled it out. Waited in a medium length line....To find out. It was the wrong form and they don't carry the form I needed. Nice location. Friendly disposition. However may I suggest knowing what your store can and can't do?

I had a very disappointing experience at this UPS store. When I first came in, they told me I…read moreneeded to bring a box for Amazon return. He told me any shipping box. I went all the way home, got a plain brown box (with no writing on it), and brought it back. Then they told me they wouldn't accept it just because it was a different kind than the boxes they sell. At that point, it felt like they were just trying to force me to buy one of their boxes instead of helping me. After I complained Then they said the box needed to be taped but refused to provide tape. Very unprofessional and disrespectful. Another customer ended up helping me with tape, and only then did they accept my package. The whole experience was frustrating and unhelpful. For a few dollars on a box, they lost a customer- I won't bring any UPS deliveries to this location again. No wonder they have so many bad reviews. I wonder why the owner doesn't care about the bad reviews. He needs to train his employees and teach them good customer service.

Lisa was just lovely applying 3 coats of polish to make the light green metallic stand out…read more Very thorough work and gentle. Gel manicure was only $45 Friendly service will come back again! Park in the residential side watch the signs since Montana gets busy!

Really disappointing experience at Montana Mail. The young counterperson at the front was smug,…read morerude, and completely unaccommodating -- I asked for literally one piece of tape and he told me I'd have to buy a whole roll instead. On top of that, their shipping prices feel way overinflated compared to other mailbox places nearby. And to make things worse, the vendor delivery trucks are constantly allowed to block the main drive, so just getting in or out of the lot is a hassle. Not going back, and I wouldn't recommend this place to anyone either.

Yasmin was so helpful and nice! Made it a great experience…read more She was very patient and knowledgeable

This store has amazing customer service. My husband left his backpack in a restaurant. Christopher…read morewent and picked it up (22 minute drive) and shipped it back to us in North Dakota. He was so pleasant and kept us informed of all the details. I have never experienced such great customer service! Roger Jaeger

Box City, Inc., at 4051 Lincoln, Marina del Rey, CA 90292, (310)305-4682…read more I stopped by here to pick up a package that I ordered via Amazon. It was easy to do. FYI, they have a huge selection of boxes of every size and shape if you need to buy that. If I do need to do that, I'd go here.

Just spent $34 on a medium box; employee assistance with packing a framed photo with glass in…read morestyrofoam, box tape and styrofoam peanuts; and one roll of packing tape. (The box also had a lot of small family photos and other items in it). The fragile boxing assistance charge was $20. We were not notified of the amount beforehand; otherwise, we'd have just done it ourselves and saved $20. That being said, it was exceptionally well packaged and taped. I feel a little ripped off. We should have asked, I guess, but we had no idea how expensive it was to have help. This is the cost before shipping, which will likely be a fortune. Anyway, this is a great store that has any size box you could ever need, and friendly, professional service. We will just buy the materials and DIY it more ourselves next time.