I love the folks that work here. They are so kind and helpful every time I go. So happy to have a…read morefull service postal stop like this here.

We have a very small business and, a few years ago, we decided that we could run it from our home…read moreas we didn't need to have an outside office anymore. However, we didn't want to advertise our home address, so we looked for a private mailbox center near us. Playa Postal Center fit all the boxes. The price is fair, especially when you pay for 6 month or a year at a time. Over the years, we took advantage of some of their other services, such as package notification, shredding, shipping, notary services, etc. It feels as though they try hard to give the customer whatever they might need. We appreciate the fact that you can come get your mail at night or over the weekend, and also the proximity to other businesses like The Good Pizza (not just for pizza!!!), Dale's Jr Market and Yum Yum Donuts... But I digress. The people are very nice and professional, and I like the selection of items they sell. Never had a problem, only good solid service.

Really convenient little shop with super friendly and helpful customer service. They handle…read moreshipments via FedEx and USPS Ground, which makes it easy to get things out quickly. Just keep in mind this is an affiliated location, not a full FedEx store, so if you're looking for special FedEx rates or full services, you'll need to go to a main FedEx location. For everyday shipping needs though, this spot is quick, easy, and reliable. Parking could be tricky, but there is a big strip mall just behind the corner

Always great service! Friendly and helpful. Love that they are part of my community. Now if they…read moretook Amazon returns that would be the cherry on top

Stopped by this UPS Store today and had a great experience. I was returning an Amazon package and…read moreshipping something out next day air. The pricing was reasonable, service was quick, and the employee who helped me was very friendly and welcoming, thank you Ethan! I was in and out in just a few minutes. Will be coming out to this location moving forward. Definitely recommend!

I went to this UPS Store again against my better judgment after having several disappointing…read moreexperiences in the past. Even my neighbor refuses to use this location anymore. Since I was already nearby getting food next door, I decided to give them another chance, but unfortunately, I had another frustrating experience. I brought in an Amazon return exactly the way it had originally been shipped to me -- in a sturdy, secure box with a latch. The employee told me I needed to "box it up." I explained that this was the original packaging it came in. She then changed her explanation and said it needed to be taped because of "Amazon's policies," despite the fact that I was returning it in the exact same condition it was delivered. The employee offered to tape the package, but wanted to charge me $2 just for a small amount of tape. What made the situation more frustrating was that I took the exact same package to another UPS Store afterward, and they accepted it immediately without any issues. This location consistently feels like it creates its own rules and tries to charge customers for every minor thing possible. Customer service return procedures should be more consistent between UPS Store locations, especially for simple returns. I have returned many Amazon packages in the past through different UPS Stores, Whole Foods, Amazon Fresh, Kohl's, and independent mailbox/shipping stores, and none of them had an issue with this type of return. Unfortunately, this experience confirmed why I avoided this location in the first place. Poor customer service, inconsistent policies, and unnecessary charges have made me decide I will not return here again.

Usually these places are dingy and the staff is careless. Had a very different experience here. And…read morenever realized that we had a shipping place right in town! They do UPS and FedEx, but not USPS. Not a problem for my needs. The woman who helped me was just super nice and helpful. I got in and out quickly. Worthy of a shout out. And I hope everyone uses them the next time you need to ship something.

Please go to the UPS Store (they are awesome!), FedEx, or USPS for any shipping or mailbox needs. I…read moretried to support a local business, and it failed me miserably. They refuse to own up to their mistakes. I am extremely disappointed in Alberto and The Mailbox. They are changing the facts after the fact. Please do not believe any response they post here. I tried multiple times to get them to do the right thing. Mistakes happen, but it is what a business does when that happens that matters. I needed to get a notarized document by Friday at 3 PM. I was in their office on Wednesday and knew the cutoff was probably around 4 or 5 PM. We looked at 2-day options to make sure it got there before Friday at 3 PM. I decided not to risk it and paid extra to have the package arrive Thursday night by 8 PM, based on the understanding that it would be sent out Wednesday. I have their receipt that says Thursday at 8 PM, not Friday at 8 PM. I was never told it would miss the Wednesday cutoff. If I had known, I would have paid extra for FedEx Overnight Priority to get it there Friday morning or gone to FedEx myself where the cutoff is 5 PM. The package did not arrive on time and caused major issues. When I contacted them, they told me to file a claim with FedEx even though they knew it was dated Thursday and not eligible for a refund. I spent an hour on the phone with FedEx on multiple calls, a total wild goose chase. After I found out the package missed the cutoff, they changed their story and said I had been told about it and that they were doing me a favor trying to make the cutoff. That is not true. If they had said the cutoff might be missed, I would have made different choices including a 5 minute drive to Fedex store to get it there by 5 PM or again, sent it Overnight Priority to get there by Friday by 11:30 AM. I thought I was supporting a local business, but they do not deserve support. I am disappointed they refuse to make this right. They may reply claiming I was told otherwise, but that is not true. If something goes wrong, you will be out of luck. Go to the UPS Store (they are great) or FedEx Office instead. This was my first and last time going there.

I have a box at this store. In person, the service is here great! I have no complaints. However…read morewhen I have to call to ask a question, the service on the phone is horribly rude. I've called maybe three or four times in the past 6 months . I have a box at this store, but every time I call i have a horrible experience. I don't know who's in charge of the phones here, but without them the place would be great ​​​​​​​​​

This store has amazing customer service. I made a shipping mistake and both Nubia and Anabelle went…read moreabove and beyond to help me rectify the issue, making sure my mistake was not an expensive one (time or money). They were patient and kept me informed of updates via phone. I absolutely recommend this store for all shipping needs!

I love how location feels Like old film in movies…read more It's very cozy and warm greetings with bright smile. Grace and Jason are very friendly and kind service. I will always go back.

They told me to bring my 150 pound bag in. Once it was in, they told me they couldn't take it. The…read morelady misread the label. What a waste of time in such a headache.

I came in for a passport photo, and the service was outstanding. Destiny was friendly,…read moreprofessional, and made the process quick and easy. Highly recommend!

This is a clean and reliable venue for all of your packaging and postal needs…read more I needed stamps and despite they charge a $5 fee, I would rather come here then the USPS since it is always busy with long lines, no service and just a filthy outlet. I know most of the people who work here and they do a great job. As the holidays are upon us, this UPS store is a great place to mail all your cards, gifts and packages. RECOMMEND

I recently moved to this neighborhood and was looking for a reliable shipping spot, and I am so…read moreglad I found this UPS Store. It is a very cute, well-maintained shop located in a really nice area, making the errand feel much more pleasant. The location is incredibly easy to find with plenty of visibility. What impressed me most, however, was the staff; they are exceptionally friendly and professional. I was in and out in minutes thanks to their very fast service. It is a great addition to my new local routine!

This is hands down the best experience you will have at a ups. All the workers are helpful,…read morefriendly and down to support you with any Amazon return or anything you might need. I always try and get my business done at this location when I can.

10 stars! 100!!! I was printing programs last minute for an…read moreevent. They were accommodating, so kind, and opened early so I could pick them up and rush the finished product to my event. They were in close communication every step of the way. And the quality was beyond what I could have imagined. So so beautiful and HIGH quality!! For the same price UPS store quoted me for photocopy paper that would have looked like I printed it myself. The service and the product were beyond what I could have imagined and I cannot recommend highly enough. Stop looking and go print here!!! Thank you Gina and Tina and team you are the best!

Excellent and reliable and friendly! What else do you need from your local mailbox service? How…read moreabout fingerprinting and notary? They have you covered! Prices always competitive and they have everything you need. And they're friendly!

The owner was kind and the process of renting a mailbox was fast and efficient. Highly recommended.read more

I needed something shipped ASAP to NY. I had no supplies and didn't know the process. Luckily,…read morethis place was local and open pretty late. The guy working here understood my needs and helped me carefully wrap the package, and ensured that it would be delivered on time. Super nice staff with friendly and knowledgeable service. Since I was there, I also decided to open a mailbox since it's not a "PO box." I explained to the staff that I have tons of packages delivered to my home and I'm always afraid someone might steal them. Definitely a one-stop shop!