Absolutely the rudest post service man with attitude, I've tried for years to give him the benefit…read moreof the doubt but sadly believe this is the wrong profession for him. He sucks at commutation and is degrading and unprofessional in his comments. So done!!! He's also on lunch closed before it says it is so who even knows when you can ship a thing?!?

Extremely rude employees. They make me feel horrible every time I have to drop a package off.read more

I used the notary service at the UPS store. Admittedly, I also brought some packages too something…read moreI regularly do here. But let's give them stars for a great attitude. I liked these guys! On Friday, it was an all male crew. my review is going to be focused mainly on the notary service because dropping off a UPS package should be a seamless experience and it is here. Few things that are convenient about this location, #1 being it's so simple to trip link here. There's Ralphs, CVS, Starbucks, & a number of eateries. #2 parking is free. Thank God. Hate nothing more than paying for parking for errands. Added perk that there is no parking structure. #3 I was able to book the notary appointment in advance. It made this really easy because I knew the notary would be there upon arrival. Another added benefit is the documents I executed required signatures of witnesses. My husband couldn't be a witness but the staff at the UPS location were able to witness the docs for me and they are able to list the storage address as their address for the witness signature, which is ideal. This was simple and easy! I would definitely recommend their notary services. I was even able to make copies right after wet signing everything. Perfect.

Great staff they are very helpful and courteous and they're open seven days a week they are located…read morebetween CVS and Ralph's supermarket

I love this post office! Topanga is a hidden, tucked away and isolated community. This is one of…read morethe only public resources available in the area other than the library and conservation center (no idea what services they provide). This post office is convenient, and the staff is always pleasant and helpful. It's so great to have this neighborhood outpost available to the local community. Especially around the holidays! They offer PO Boxes & packing supplies. Parking is tight be manageable, just be considerate of your neighbors. It's a rare thing to say that you love a post office but this is convenient one. I dig it!

They refused to print my return label, even though it was a USPS label. Sent me to Topanga Library…read morefor printing -- the library wasn't happy about printing the P.O. label and said it had happened other times. They graciously printed it for me. When I went back to the P.O. with the label, he wouldn't tape it on my package and said "we sell tape" overall an unpleasant experience. Would it be SO hard to offer the slightest bit of courtesy?

These people are lovely. It's my favorite Post Office anywhere…read more The delivery guy is super. 10 years solid without a single fail or complaint. I have lived all over and never had such good service from USPS as here. By comparison UPS drives by and throws packages out the door without even stopping. They roll down the hill into the street. This happened several times. They left packages out in the rain with no cover. Amazon delivery is even worse, they broke my gate twice to leave packages inside the fence, for my neighbor??? And of course left the gate open when they left.

This is the post office I have always wanted: local, friendly staff (they know your name), during…read morethis covid crisis they are always there, I don't recall them ever losing anything, and they are doing a job that many of us would not want to do under the circumstances. Will you 'glass half full' people wake up and realize what you are getting?

Dropped a package off to Molly today who was really helpful. Parking out front and good people…read more.. what more can you ask for?

Over 20 years, never a problem and always the best service…read more So much better then all the other Postal services around Venice and Marina Del Rey, they know you and get to you right away. We do like to do business with local business, defiantly try to avoid government "business" as the post office and avoid the big corporation as Fed Exp and UPS let the small business in our area thrive.

STORE 4296 should be REPORTED to UPS corporate…read more Unfortunately, this is one of the worst UPS Stores in Westlake VIllage or even from here to Downtown Los Angeles, and that's saying a lot because I go to many locations. The biggest issue is the owner, John. He is consistently rude and unprofessional, which clearly explains why so many reviews mention his poor customer service. I asked for his name and he flat out refused, saying, "I'm not telling you." That alone says everything. So immature. This location nickel and dimes customers. Unlike most UPS Stores, they do not tape boxes BUT instead SELL YOU TAPE. For a UPS Store, this feels cheap and unnecessary, especially when other locations tape boxes without issue. They also do not scan packages at the counter. You are told to go do it yourself at the kiosk. Yes they'll help but c'mon just scan a few boxes at the counter when the store is empty! When I placed my boxes on the counter, John removed all of them and put them on the floor, saying customers needed the counter space. The store was EMPTY, one of the slowest locations around because of the owners' terrible service... What makes this even more frustrating is that the younger employees are great. They are polite, helpful, and professional. If the owners stepped back and let the young people who understand service run the place, this store's reputation would improve instantly. Unfortunately, the two older men who run it, including John, are a problem. I now go out of my way to use other UPS locations. Better service, faster experience, a little more understanding customers should be provided tape, and no attitude.

Another easy review! Have been coming here for years now and the service is consistently wonderful…read more The folks working behind the counter are very helpful. I had a heavy package to bring in and one of the kind employees retrieved it from the car for me without being asked. They handle my returns efficiently and I always leave with a receipt. Thank you for being there for us!

Best and kindest service! I'm doing all my business here now…read more I hate going to the post office. They offer all services

I walked in to get a live scan, and was helped right away. Eric was very helpful with the scans and…read morepatient with the process to make sure we got the best scans.

Very responsive and quick to reply. Communication was timely and smooth throughout the process…read more Appreciate their fast follow-up and coordination. Great！

I needed a courier and looked on Yelp for help. SMEX was highly rated and with a good amount of…read morereviews compared to the others. It held true! Great customer service and delivery went great!