Always. These people are happy to be there or at pretend to be at least. Always smiling and kind…read morewith the locals and all others. If only they were open on Saturdays!!!! My only complaint .

This is a very essential place for shipping packages in our small community, however the hours suck…read moreas this place closes at five in the afternoon. Also, because USPS wasn't able to fit our packages into our mailbox, we had to pick it up instead of the driver delivering to our driveway or at least try to answer the door. Overall, the UPS Drivers are more willing to deliver to our driveway and the USPS drivers mainly deliver at the mailboxes.

DISGUSTING! One person helping a giant crowd of people …read more 2 hour wait and if you call 800# to make an appointment you wait 3 hours on the phone to make the appointment! Friggin government

Big compliments to MR Boucher at social security. He was informative and very courteous with…read moredisabled family member. He explained how important it was to keep lock on account with all the scams going on. He made our visit pleasant and prompt and reassured us. Compliments to him. Ms Bartlett helped me previously but I haven't had much luck with informative, polite operators on the phone at Thousand Oaks. Mr Sommers was pleasant, but not the women trying to get an appointment they actually hung up and gave me wrong information. Mr Boucher, Mr Sommer and Ms Bartlett are the ones to ask for.

The greeter at the door was very kind and friendly. He helped me get checked in and feel welcomed…read more However, the male behind the counter, could not help me with anything. I explained how the DMV online portal was not working. My husband and I were able to update the address of only 1 of 2 cars online. Even after waiting more than 3 days for it to process, when I went online to pay our 2 upcoming registrations it would say that 1 of the car's information did not match what the DMV has in their system, no matter what zip code I entered. Therefore I came into the DMV thinking a LIVE person could help me. Never in my life, did I think it would have been the biggest waste of time and tax dollars. The rep could not update the 2nd address for me. He could not accept my payment for the 2 registrations. He could not waive any transaction fee if I wanted to use my debit card to pay. Not credit card. Debit card. What at joke! Why must institutions make tasks so unnecessarily difficult for customers trying to do the right thing? It's insane! It's a shame!

From the security guard at the door to the lady who did a vision check and the lady who took my…read morepicture...everyone was polite, helpful and happy. I had an appointment for license renewal and was In and out in 20 minutes . So appreciative! Thank you DMV!

I would say this is my go to DMV branch to visit with of course an appointment. I have used this…read morebranch in the past to renew my driver license. This morning my lady and I used it after setting up an online appointment for the mysterious Real ID. It went smoothly and easy. Length of time about a little over an hour. Staff there always efficient , friendly and helpful. This atmosphere no matter how many people are there for appointments or walk ins is handled professionally with enough staff to accommodate needed service. Now the Real ID was created by the 911 commission to cover a stronger level of protection for all of us traveling on domestic flights. On flights outside USA you still need a passport . May 2025 was the deadline for travelers flying within the USA. So how does this work. Go online and set up an appointment and follow prompts to establish a date and time ending with a confirmation number. So what documentation do you need to take with you. You might be able to download the documents but I couldn't do that because I don't have the expertise to tackle that task. So my wife and I brought with us physical documentation of official marriage license, driver license, two statements with each of our names of auto registrations , DWP bills, Gas co bills Social Security statements, etc They need to see your name and correspondent residential address. Two For you and two different for your wife. There is a problem with for instance a copy of my birth certificate that lacked the official seal of New York. So I couldn't use it, I used something else. The extremely nice lady helped us through this maze of state paperwork. Now when all measure of documents are accepted and returned to you your next stop at another window is the certification and finger printing process . The situation now is your decision to have your new Real ID incorporated into your existing drivers license designated with an image of a golden bear and a star. I believe for a senior citizen the charge for that is around 30 dollars. Or what we did is free of charge decided to just keep our drivers license as it is and opt for a separate Real ID card. Now last window where you have your photo taken for the brand new Real ID. Make sure all the documents you came in with, go out with you. All of this done in a little over an hour. This branch is very clean, you can measure that by visiting the restroom. If you need to visit a DMV branch I would heartily recommend the Simi branch for as I believe their exceptional competency, understanding how us in our sunset years need a little more help in our getting through this experience. Can't avoid this, just get it done. You will receive Real ID in mail 3 or 4 weeks

this location has gone downhill since Miriam Astorga pretends to be Office Manager. Miriam Astorga…read morelacks professionalism and competence. Also, clerk MaryLou is unable to critically think on her own. Both are a disgrace to the fine people that work at Simi DMV. Their joint efforts made me take several trips to DMV. They request documents outside the DMV requirements. BEWARE OF CLERK MARYLOU BEWARE OF "office manager" Miriam Astorga

My first time stopping by this USPS location just because it was by my job & I'm glad I came here!…read moreThe staff were super friendly & helpful. The service is super quick which is convenient for me always in a rush. I was returning some clothes that didn't fit & they quickly packaged it and sent me on my way. A clean location, great staff, & they also take card/Apple Pay!

Sales and Services/Distribution Associate Angel with the red hair was kind on a very HOT day on…read more5-9-2025. She was professional, helpful and listened very carefully to my needs and concerns. To make sure she understood stood what I was asking, she respectfully ask me to repeat how to purchase 'Click N Ship'. She explained what I needed to do on line and even took the extra step to write it down not with irritation but with a beautiful smile. I love giving more positive reviews for people who work hard like Angel with the Red Hair. She may have had a challenging day and didn't show by setting it aside, attentively helping a customer (me) meet my personal needs and concerns. Thank you USPS for having Angel with the Red Hair . Thank you Angel with Red Hair

Very grateful for the wonderful work this department is doing within the community especially Mr…read more Richard Martinez who is a Fire Inspector II, Fire Prevention Bureau. He's very efficient, kind, very helpful and professional. Richard always answers his phone and responds to ALL requests. Thank you Mr. Martinez for being a local hero within the Simi Community.

Super nice I just went in to donate a few new Starbucks cups for then. Not much but they do an…read moreamazing job caring for Simi Valley