I usually drop off packages at other locations since this one has the longest lines I've ever seen…read more The self service drop off thing never works so you have to use the self service kiosk and then talk to a worker who is just as frustrated or tired as you. At least the self service kiosk works and some workers will be nice and have a good attitude but not all.

Won't be going back to this location. The lady at the counter Lauren was very rude. I asked for a…read morefragile stamp and she got very upset with me because she misplaced it.. She threw a fit instead of just looking for it.. finally her coworker found it for her underneath the register. PROBLEM SOLVED! That's not worst part tho the parking lot is under construction and you can't enter from the McBean entrance.

I had such a wonderful experience with Noli who was helping my husband and I. Not only was he fast…read moreand efficient but I left my personal belongings by accident and he went above n beyond by calling me to let me know. I really hope hard work and humanity rewards because he called me to let me know and I can't thank him enough. Please recognize him and I hope he gets everything he deserves.

Everyone here is useless. I've been asking for months to please stop folding my mail. It's folded…read morewhether there's "do not fold" instructions, important notes for "do not bend" or even single small pieces of mail being folded and packages thrown on my porch by ONE mailman. Whoever I speak to on the phone swears they should not be folding mail but when I asked the mailman myself after getting nowhere, I was told I was lied to so they wouldn't hear my complaints and he'll keep doing it. I asked for his name and he told me to kick rocks. Phone number now gets ignored after calling dozens of times today. Someone is lying and this needs to be addressed. My tax dollars pay for this and all I'm asking for is some respect and a conversation to come to an understanding. But I guess that's too much for these low caliber people

Who ever manned the customer door today at like 4 was on of the rare times I went to a postal…read moreoffice and had a pleasant interaction with the staff. Didn't get her name but she was able to help me with a lot of confusion I was having, I know I can be hard to deal with so it was nice to not feel like a burden when trying to get help.

I mean it's a post office, come in with that expectation…read more Out of all the SCV post office this one is the most tolerable. The employees are nice. They move the line fast and don't try to create small talk which is appropriated. Parking is easy in and out of there. It does cost less than fedex or UPS. For a government facility this place is not that bad. As good as it gets.

This post office is tucked in a corner of an outdoor shopping center but it is super small compared…read moreto the main office on Creekside. It's still pretty convenient but they typically only have 1 clerk behind the counter so lines can be long and slow. I haven't noticed any self service kiosks so they might not be available but I typically prefer real person interaction so I may have missed them. Lines move fairly quickly most of the time. Obviously they have PO Boxes available too.

This post office is the place to go. I witnessed Maggie going above and beyond... helping a…read morecustomer. Maggie answered and helped this gentleman who so needed the help of Maggie. Maggie explained all to this man... this is what helping human kindness is about! If anyone goes there please let Maggie know that she has been yelped... also when you get your receipt... there is a survey you can do... it so helps... take time to get that survey in for good people like Maggie.... You're welcome Santa Clarita Community! You can thank me later...

Again, my experience at this post office location was delightful. Every time I visit this location…read moreI always have the same clerk (#24 on my receipt) assisting me. He is always friendly,helpful, and polite regardless of the number of people in line He helps me to find the best price for what I need to do and has a nice sense of humor You will be able to see the post office in a positive way after your visit to this location

2 of my packages were scanned as delivered to this post office but I never received the packages. I…read moreasked the postal workers at the front desk and I showed them proof of delivery to my mailbox but they claimed they didn't know what happened to my property. I have filed a complaint with the US Postal Inspector and the local police will be coming next. Stay away from these thieves.

Needed some documents that were emailed to me physically signed and emailed back ...staff was…read morehelpful despite being a little busy and was a good value since I don't have a printer.

If I could give NEGATIVE stars I would for this location. The employees they USED to have here…read more.. like late 2025, awesome! Now these younger kids are so bothered to help you when you go in. Just Rude, like your a nuisance. God forbid you have an Amazon return... its like you ruined their whole day! there's a boy that works there now...that I have had the pleasure of dealing with In person and over the phone that must hate his job!!! he sounds miserable each time I've interacted with him! (so sad....go get a job at McDonald's bro...youll fit in better, with that bad attitude there!) UPS or a private party (whoever owns this location) please.... teach your employees what customer service is!

I found the need recently on more than one occasion to visit this business. It started with needing…read morea notary and also faxing and mailing. Every time, no matter who I worked with, they were professional and polite. Their prices were actually better than bigger chain stores. Definitely recommend.

So didn't post after the first incident. About 6 months ago, paid for Fed Ex overnight for a…read moredocument. Wasn't cheap. Got there on day 2. No refund. Just sent a padded envelope with Father's Day card and gift card for my dad in NY. It's been 8+ days. Still hasn't received. Been burned twice now by sending something thru Aim Mail Center. I'd highly recommend paying for tracking if you use this place...or stick an Apple air tag in your package.

I would like to say they staff there is top notched. They are always going far and beyond fir me…read moreand my business. Anna and Tyler took care of me and helped me with all my questions and package updates. Thxs

I would not recommend this particular branch. We called ahead of time to see when a notary would be…read moreavailable. I was told Saturday from 10:30 am - 5 pm. They said don't come at 1 because they take their lunch then. I asked if I could make an appointment, they said no, just walk in. Will they be there all day? Yes. My husband and I arrived at 4:15 with our paperwork and we were told that the notary had gone home. We began to question the staff member there and they were cold, rude and didn't care about the issue at all and told us to leave the store. We didn't raise our voices, we were not rude we were simply trying to find out why this notary went home early. The staff person didn't apologize, offer to call them and see if they could come back to the store or anything. They just didn't care. I was so disappointed! We called Brian's mobile notary and we had a notary at our house within 40 minutes. We should have called them first!

we were on vacation and RVing with no access to printing or scanning when my bank called and said…read morethey needed some documents printed and scanned back. So I contacted Go Postal and the owner himself was quick to save my butt! We rushed over and everything was done in minutes!! Thank you so much, you saved our butts! I highly ecomend Go Postal Plus not only for their scanning and email help, but all your needs. Very clean store with everything to offer from mail boxs, notary, and packing and shipping!! Thanks again for your help!

Always the Best here! I've been homing my businesses here since 2007 and since Ben took over it's…read morebeen better! Shipping services are always perfect and reasonable. Same with notary or anything I need for stationary services. PO Box and receiving here is always on time and Ben has great relations with USPS, and FedEx. So the respect is there and I'm always confident knowing I'll get taken care of and I won't lose a shipment. -Romo

Always courteous & quick with Amazon returns, package mailings and notary services. Thank You!read more

Extremely frustrating experience. I brought in two correctly packaged and pre-labeled returns, and…read morethe employee mixed them up and sent each package to the wrong company. I'm currently out more than $150 because of their mistake and have spent hours contacting the retailers and trying to get this resolved. I even returned to the store and spent another 45 minutes there, only to leave without a resolution. They wanted me to pay $40 to correct their mistakes. Mistakes happen, but I expected the store to take responsibility and promptly correct theirs.