I usually drop off packages at other locations since this one has the longest lines I've ever seen…read more The self service drop off thing never works so you have to use the self service kiosk and then talk to a worker who is just as frustrated or tired as you. At least the self service kiosk works and some workers will be nice and have a good attitude but not all.

!!!! DO NOT GO HERE !!!! FRAUDULENT ACTIVITY!!!! Made me buy new labels when I already had a label…read moreon my box .....Then my package gets lost and never returned . Very bad postal service . Anything to do with mail should NOT come here . Horrible Service . Handling . Everything . PLEASE AVOID AT ALL COSTS !!!!!

Again, my experience at this post office location was delightful. Every time I visit this location…read moreI always have the same clerk (#24 on my receipt) assisting me. He is always friendly,helpful, and polite regardless of the number of people in line He helps me to find the best price for what I need to do and has a nice sense of humor You will be able to see the post office in a positive way after your visit to this location

2 of my packages were scanned as delivered to this post office but I never received the packages. I…read moreasked the postal workers at the front desk and I showed them proof of delivery to my mailbox but they claimed they didn't know what happened to my property. I have filed a complaint with the US Postal Inspector and the local police will be coming next. Stay away from these thieves.

First off, they don't answer their phones here, for when you have had a problem receiving your mail…read moreand need to speak to someone. So, I had to call the 1-800 number and wait 22 minutes to speak with someone. Then THEY called them, and they answered. Our postal carrier was supposed to deliver our mail after we had it placed on hold when we were out of town. He didn't for 2 days. When I spoke to Mike at this office, he apologized and told me I could come pick it up, as the carrier was already out delivering mail. I told him that I was not able to drive over there before they closed and that our carrier had gone 2 days without bringing us our mail. I insisted that they deliver it today. He said they would. We'll see what happens....

The worst part of this service not delivering packages is not having a choice in choosing someone…read moreelse

I had such a wonderful experience with Noli who was helping my husband and I. Not only was he fast…read moreand efficient but I left my personal belongings by accident and he went above n beyond by calling me to let me know. I really hope hard work and humanity rewards because he called me to let me know and I can't thank him enough. Please recognize him and I hope he gets everything he deserves.

Everyone here is useless. I've been asking for months to please stop folding my mail. It's folded…read morewhether there's "do not fold" instructions, important notes for "do not bend" or even single small pieces of mail being folded and packages thrown on my porch by ONE mailman. Whoever I speak to on the phone swears they should not be folding mail but when I asked the mailman myself after getting nowhere, I was told I was lied to so they wouldn't hear my complaints and he'll keep doing it. I asked for his name and he told me to kick rocks. Phone number now gets ignored after calling dozens of times today. Someone is lying and this needs to be addressed. My tax dollars pay for this and all I'm asking for is some respect and a conversation to come to an understanding. But I guess that's too much for these low caliber people

This is for postal delivery people that deliver to my complex Canyon Country Senior Apartments…read more Whoever was my delivery person on March 4th delivered a very important package to another complex. Im pissed off because I did not receive and I dont know that I ever will. Ive heard that this same mail person does this on a regular basis. I suggest you learn how to read an address or go into a field that doesn't require reading. Since I have to leave a star in order to post I'll leave a 1.

No help on 2 occasions for the same lost certified mail. It has been 3 weeks. 2 trips in person.read more

My first time stopping by this USPS location just because it was by my job & I'm glad I came here!…read moreThe staff were super friendly & helpful. The service is super quick which is convenient for me always in a rush. I was returning some clothes that didn't fit & they quickly packaged it and sent me on my way. A clean location, great staff, & they also take card/Apple Pay!

Sales and Services/Distribution Associate Angel with the red hair was kind on a very HOT day on…read more5-9-2025. She was professional, helpful and listened very carefully to my needs and concerns. To make sure she understood stood what I was asking, she respectfully ask me to repeat how to purchase 'Click N Ship'. She explained what I needed to do on line and even took the extra step to write it down not with irritation but with a beautiful smile. I love giving more positive reviews for people who work hard like Angel with the Red Hair. She may have had a challenging day and didn't show by setting it aside, attentively helping a customer (me) meet my personal needs and concerns. Thank you USPS for having Angel with the Red Hair . Thank you Angel with Red Hair

Came here after trying to go to the post office that had closed on me right before getting there…read more)): Sooo happy I stumbled upon this mail and ship center though! I had to send my friend gifts I had gotten her for her baby shower. She lives in Denver and I had a big box of stuff I needed to get to her. The man working here was super friendly and helped me get everything I needed in order to mail it out! He even helped cut down a box in order to fit my packing needs. Now THAT'S customer service. The service here was incredibly refreshing and I will definitely be coming back for all my mailing and shipping needs.

Outstanding service!! Had to return several items today . Needed to print out a QCode mailing label…read morefor USPS to a retail store . The young man printed the label an adhere it to package . Also needed label printed from an email it was printed and adhere to package . All at no charge. I have mobility issues walk with a walker he was very helpful. US post office picks up from this location. Far better than going to the Post Office on Lyons . They provide a large variety of services . I will now regularly use their services now that I discovered them!!!

The employees at this location have a lot of patience. I…read moredidn't have my return label printed out, nor could I locate it. The girl who assisted me allowed me to gather my thoughts, and I was able to locate my label. I was having a very bad day, but the employees made me feel much better. I also like the store's new look, it's giving youthful and energetic.

The woman with the long nails who helped me seemed bothered I was there when all I needed to do was…read moreto pick up a package. I had my confirmation email and ID ready to go (which was not checked, mind you), yet she was bothered that I didn't know "what my package looked like" even though I told her the company name and my name that was on the label.

I would like to say they staff there is top notched. They are always going far and beyond fir me…read moreand my business. Anna and Tyler took care of me and helped me with all my questions and package updates. Thxs

Horrible service, had my phone delivered to a P.O. box here and when I went to pick it up on…read moreSaturday they said they didn't have it. A younger girl tried helping me out, but she was new so no blame on her not knowing store specifics. I showed them the tracking updates that the package was delivered 5 hours earlier and was received by Kathleen, who was there and said she didn't receive it. She then started to play it off and told me to come back on Monday to check again and saying maybe the driver accidentally told me it was delivered, but left it on his truck. She said I would get an email saying my package got delivered, even though the email I was already showing her said that it was delivered. And due to the value of the item it has the new updated detailed tracking. I went into the store twice and not once did Kathleen offer to check my tracking number or offer any assistance, just attitude and blaming others. It is now Monday and my dad went in and got help from a younger guy who took 5 seconds to check the tracking number and saw that because of the value of the item it would be in a more secure storage area and not a P.O. box, come to find out IT HAS BEEN THERE SINCE SATURDAY. Horrible service, I'd rather drive to Stevenson Ranch.

I mean it's a post office, come in with that expectation…read more Out of all the SCV post office this one is the most tolerable. The employees are nice. They move the line fast and don't try to create small talk which is appropriated. Parking is easy in and out of there. It does cost less than fedex or UPS. For a government facility this place is not that bad. As good as it gets.

Who ever manned the customer door today at like 4 was on of the rare times I went to a postal…read moreoffice and had a pleasant interaction with the staff. Didn't get her name but she was able to help me with a lot of confusion I was having, I know I can be hard to deal with so it was nice to not feel like a burden when trying to get help.