This is the easiest process I've ever been through from start to finish I was perfectly taken care…read moreof ! the least intimidating process a well. very sweet and professional service from Dhanushka both times I've been in here. I appreciate your kindness and effortlessly helpful nature. The only place I ever want to take my mail to ! (:

I have to regularly send packages overseas to Bangladesh and Dhanushka has been a lifesaver! I can…read morehead over there, he place the documents in an envelope and type up a mailing label after verifying my address and then send me a text when the envelope has been picked up by DHL. This level of customer service is hard fo find and worth every penny for the important documents that I have to send overseas. I trust them to handle this important job. Dhanushka is so helpful and kind and I feel lucky to have found this mailing office.

One of the best Fed Ex locations. Their customer service is excellent compared to other locations.read more

The people at the print help desk so helpful! They were…read moreknowledgeable too. Helping me make the best decisions for my project at the most cost effective prices without compromising my print vision.

Great service!! Everyone there is super helpful. I've been there a number of times and I've always…read morehad a great experience. This time I went in to get some information about shipping something UPS and explained that it was table that was still in the box, and heavy. I asked if it can be shipped there, and if so, would someonebe able to help me bring it in and the young man said yes. Upon returning, I was helped by Alejandro, I asked if he would get the item out of my car and he was happy to do so. The staff make it easy to ship something, they are helpful, and quick. Alejandro also asked if there's anything else he could help me with and if there was anything else I needed.

Best place for boxes and shipping services !! Jesus was professional and knew exactly what I needed…read more!! They gave several employees so no wait time ! They want to get you in and out ! The selection is awesome you can ship anything any size!! They give you options on shipping cost which makes you feel confident they know what they are doing !! Hurry get down there it's almost Christmas time !! Ship you gifts from here you won't be disappointed!! Better than the Post Office !! Value is there concern and safety for your packages!!

I had to get a package off to one of my sons who lives in South Carolina and so I was told by…read moreanother FedEx that this one could get it there on time. One of my sons ran in with me to get it off and tried to figure out how to get postage on it ourselves. Sherri saw that we were struggling and cheerfully came over to help us. She showed us how things worked and got our package taken care of and shipped off. She was so nice and very very knowledgeable. The postal people work so very hard. She made a rushed , hectic time of it into a pleasant paradise. The store was very clean and items in the store were reasonably priced. I love this fed ex. They have restrooms that are very clean. Also they have tables in the back if you want to sit down and plug in your laptop and wrap stuff. It's nice. A little like a library.

I've been going to this UPS store for 5 years. They are rather busy, but never had much of an issue…read morebefore. Today I went to ship out a package and was curtly told to show my Driver License. I said no. I was then told that was their policy for the past 4 years. Funny - never asked me before. I took my package somewhere else & shipped it out. No Driver License required. SMH

The employees at this location have a lot of patience. I…read moredidn't have my return label printed out, nor could I locate it. The girl who assisted me allowed me to gather my thoughts, and I was able to locate my label. I was having a very bad day, but the employees made me feel much better. I also like the store's new look, it's giving youthful and energetic.

Aw, I was really hoping to have a good experience here. But the reviews are right. The gal who…read more"helped" me couldn't have been more apathetic, or any less reassuring that my package would be taken care of properly. I brought my own tape, box, & label for a private UPS shipment. She wanted to treat it like an Amazon return to just toss and leave open on a counter. I insisted on taping it closed, and she totally dropped me and did other things essentially still leaving my package unattended on the customer counter. Even when I told her how important it was to me, she was wholly unresponsive and apathetic. No reassurances here. Hopefully the tracking pulls through and it does get to where it's supposed to be going. The receipt I received said my package weighed almost 30 pounds... when in reality it had to have weighed closer to 1 pound. So even my receipt doesn't give me reassurance.

Very simple and easy! Printed out the return page, taped up the box and brought it in…read more I love the sliding glass doors so I can walk in easily, with 2 hands on boxes!! Easy to found, large parking lot next to AT&T and behind Yamatos. You can package here, print etc. they will help, workers are friendly! I was in and out of there in a few minutes.

I am writing this to provide feedback regarding a negative customer service experience, I had today…read moreat the Stevenson Ranch, FedEx Store. Upon entering the store, I approached an employee at the counter to inform them I was there to pick up an order. The employee, an older female, did not greet me. Instead, she asked abruptly, "What do you need?" When I stated that I was, "Picking up," her response was to repeatedly say, "Picking up what," with a very negative and dismissive tone. She did not ask for my name or the order number, which prolonged the interaction and made me feel unwelcome and disrespected. I believe this employee's attitude does not align with the standard of customer service your company strives to provide. The interaction was brief, but the lack of basic politeness and professionalism was surprising and disappointing. I trust that you will address this matter to ensure that all customers receive a more positive and respectful experience. I did want to mention my order was done to a high standard, however the customer service could use some help.

Today (July 1, 2025), when the Post Office line increased to 5+ people, they immediately added 2…read moreadditional staff to take care of their customers. Thank You!

Andy, the main guy at this location is so pleasant and so helpful. He helped me with my wedding…read moreinvitations and made sure they get hand cancelled. He asked me to leave it and promised to do it that day, true enough he was able to do it and all my guests got their invitations without being torn or damaged by the post office machine. They do open kinda late (11am) but since it's less hectic here and Andy is so nice, I prefer going to this location, plus it's super close to where I live which makes it more convenient.

Always courteous & quick with Amazon returns, package mailings and notary services. Thank You!read more

I wanted to shout out the crew at this place, All of them are pleasant and curteous no matter how…read moreintense it gets there, and it gets fucking crazy busy with Amazon sellers, and tons of returns from soccer moms. I have a personal box there and have seen them in so many horrible situations, still giving it 100%. Especially Carlos, he really goes the distance for the customer. Pleasant people like this make the stress of living in our times right now just that much easier. Thank you folks. I see you.

This UPS location has the best employees. They're friendly, kind and helpful!…read more Luke and Daniel just help me with returns and packages. Both of them friendly, smiles on their faces, very helpful! Thank you both!

Leadership lacks accountability and sets bad example for her team…read more I went in during a slow shift on a weekday to inquire about a package I dropped off. Jillian's (the manager - unfortunately) only response was that drop off packages are "out of their hands," and her attitude grew increasingly rude when I tried asking about who I could go to for information. Instead of giving me resources or actually helping, she only seemed interested in acting like stuck up a high school mean girl. GROW UP. Set a better example for your young employees, who no doubt will leave the store and actually pursue a career. I was back the following week and asked an employee, Charlie, for advise and he was able to give me a phone number. I got my refund and found my package thanks to him - stars for him and him only!

I get angry whenever I hear someone complain about USPS or say that it's obsolete. Every time I…read morecome to this location is it filled with people, and the wonderful folks who work here are always super helpful and move the line along. If you've ever dealt with postal services at Europe or had a lost package there you know exactly how awesome our postal service is. I send care packages to friends and family both domestically and internationally, and I am grateful for the USPS!

Won't be going back to this location. The lady at the counter Lauren was very rude. I asked for a…read morefragile stamp and she got very upset with me because she misplaced it.. She threw a fit instead of just looking for it.. finally her coworker found it for her underneath the register. PROBLEM SOLVED! That's not worst part tho the parking lot is under construction and you can't enter from the McBean entrance.