D is such a great guy, helpful and caring about your needs. Music is soothing, lotto is fun.read more

Friendly service however they never scanned the package I dropped off and did not provide a…read morereceipt. Would go back if my usual drop off location was closed but wouldn't make a point to stop there.

I want to recognize Tammy for the exceptional customer service she consistently provides at this…read moreFedEx Office location. I regularly ship high-value sports cards, which requires additional time, attention to detail, and a videotaped packing process for insurance purposes. Tammy is always extremely professional, knowledgeable, helpful, and accommodating. She is an incredible multitasker who handles a complicated shipping process efficiently while making sure everything is done correctly. She makes the entire experience easy and stress-free, and it's clear that she takes her job and customer service seriously. I've worked with plenty of people in different industries over the years, and Tammy genuinely stands out. She is an outstanding employee and a tremendous asset to FedEx. I hope her management recognizes the level of service she provides and the positive impression she leaves on her customers.

As an eBay seller for the past 19 years with over 2,000 individual sales, I know a thing or 2 about…read moreshipping. I'll give you the cliff notes. USPS is cheapest, then UPS, then FedEx being the most expensive. There is a reason for this: FedEx takes that absolute best care of your packages during shipment. I never offer FedEx as a shipping option for any of my sales, because most buyers are too cheap to factor shipping price as an expense. In this one-off occasion, I sold a rather large item & at a high price. The buyer needed specific (& rare item) by a very specific date. Luckily, he was smart enough to spare no expense to make sure to cover any fees for a timely + safe delivery. For such a specific occasion, I did offer to ship via the pricey FedEx, but he was smart enough to know that investing in shipping costs would guarantee that he would get his prized & highly valuable item in perfect condition before his expected date. Just a friendly heads-up: FedEx has an "East Coast Cut-Off" deadline. Meaning, if your item is registered to be shipped (past 4:30pm PST), it ships next day, so you mind as well have shipped it as late as 4:29pm PST the following day. Ken was a rockstar. Granted, it was obvious that he had his hands full doing many tasks that are evident of needing to be done by multiple people, he didn't hesitate to take care of me at 4:22pm & had my package checked-in by 4:28pm - 2 minutes before the cut-off. If you need to guarantee that your item arrives safely, I recommend shelving out the extra cash for FedEx. Especially for those larger packages.

Great service!! Everyone there is super helpful. I've been there a number of times and I've always…read morehad a great experience. This time I went in to get some information about shipping something UPS and explained that it was table that was still in the box, and heavy. I asked if it can be shipped there, and if so, would someonebe able to help me bring it in and the young man said yes. Upon returning, I was helped by Alejandro, I asked if he would get the item out of my car and he was happy to do so. The staff make it easy to ship something, they are helpful, and quick. Alejandro also asked if there's anything else he could help me with and if there was anything else I needed.

We've recently started using Box City for our business, and it's been a great experience. Their…read morecustomer service has been outstanding everyone is friendly, knowledgeable, and always willing to help us find the right shipping supplies. Their pricing is very competitive, and they have a huge selection of products in stock, including bubble mailers, bubble wrap, packing tape, thermal labels, shipping boxes, and much more. It's nice to have a reliable local supplier instead of waiting for online orders. Everything we've needed has been available, and the quality has been excellent. If you're looking for a one-stop shop for shipping and packaging supplies, I highly recommend Box City. We'll definitely be continuing to do business with them.

I would like to say they staff there is top notched. They are always going far and beyond fir me…read moreand my business. Anna and Tyler took care of me and helped me with all my questions and package updates. Thxs

Third time is the charm... when is Gwen getting customer service training because wow. This would…read morebe my 3rd time dealing with her at this store. I train folks and she's not meant to do that work. I always forget she's there and then I see her and I'm surprised. I was hoping today would be different and nope. I tried calling I be nice and she's just a very sad person. I hope she can find peace.. I will just drive over to the other store. At the end of the day, her customer service reflects on the manager.

Do people review these places? Idk. I'm new to the area so everything is an experience…read more I was in and out in about 5 minutes when I had to come here a couple weeks ago. The gentleman staff member that helped me was very helpful because I know a lot about Algebra and Geometry and not a lot about what mailing envelopes I need to send CD's to far away places (thanks a lot, high school). I don't mail out often, but I would definitely come back here if and when I needed to. Awesome pricing, also!

The woman with the long nails who helped me seemed bothered I was there when all I needed to do was…read moreto pick up a package. I had my confirmation email and ID ready to go (which was not checked, mind you), yet she was bothered that I didn't know "what my package looked like" even though I told her the company name and my name that was on the label.

Very simple and easy! Printed out the return page, taped up the box and brought it in…read more I love the sliding glass doors so I can walk in easily, with 2 hands on boxes!! Easy to found, large parking lot next to AT&T and behind Yamatos. You can package here, print etc. they will help, workers are friendly! I was in and out of there in a few minutes.

The only employee here who is friendly, helpful or polite is the taller gentleman. The other people…read moreseem like they want to do as little as possible and sometimes are outright rude and don't even attempt to hide their disdain when you ask them a question or need some help. DO NOT drop off time sensitive packages in the self service box, they do not empty it at the cutoff time and instead wait until the next day. They (the younger guy and older woman) want you to use it so they can do less work, they will actually tell you to go do it yourself if you take something to the counter, yet they don't do their job to empty it at the pickup deadline to make sure your packages get out on time. In addition to that, the box is often overflowing during the day. Whoever manages this location needs to do better.

Again, my experience at this post office location was delightful. Every time I visit this location…read moreI always have the same clerk (#24 on my receipt) assisting me. He is always friendly,helpful, and polite regardless of the number of people in line He helps me to find the best price for what I need to do and has a nice sense of humor You will be able to see the post office in a positive way after your visit to this location

2 of my packages were scanned as delivered to this post office but I never received the packages. I…read moreasked the postal workers at the front desk and I showed them proof of delivery to my mailbox but they claimed they didn't know what happened to my property. I have filed a complaint with the US Postal Inspector and the local police will be coming next. Stay away from these thieves.

Gabe is an absolute gem! I ship via UPS fairly frequently for my small business and this location…read morehits different thanks to Gabe. I have seen so many of his interactions with other customers and he is always an absolute delight. Interestingly enough, he was one of the first people that I told when I found out I had cancer and now every time he sees me and asks how I'm doing I can tell he actually cares. He brightens my day every time and probably deserves a raise for his exceptional customer service. *definitely deserves a raise

Extremely frustrating experience. I brought in two correctly packaged and pre-labeled returns, and…read morethe employee mixed them up and sent each package to the wrong company. I'm currently out more than $150 because of their mistake and have spent hours contacting the retailers and trying to get this resolved. I even returned to the store and spent another 45 minutes there, only to leave without a resolution. They wanted me to pay $40 to correct their mistakes. Mistakes happen, but I expected the store to take responsibility and promptly correct theirs.

Long review, but worth the read! I actually go out of my way to come to this location. If you've…read moreever been to the one on Copper Hill Drive, you'll understand why. That branch stresses me out every single time. The energy is tense, the staff is rude, and I DREAD walking in. This place? Complete opposite. The team here is joyful, warm, and genuinely kind. They're talkative in the best way- joking with customers, laughing with each other, and making you feel totally at ease even when you're walking in with a mountain of packages like I did yesterday. The vibe is positive, team-oriented, and it shows. You can just tell these people actually like their jobs and like each other. The woman I believe is the manager deserves a special shoutout. She's so pleasant, and it's clear her team genuinely enjoys working for her. That kind of culture doesn't happen by accident. She creates it! Seriously, if Copper Hill is your default, do yourself a favor and make the drive to this location instead.10/10, will always come here.

Out of all the UPS locations I use- this one is by far my favorite bc all the staff is really nice…read moreand helpful ESPECIALLY JILLIAN!!! She's an angel and she's always so sweet and pleasant and she seriously goes the extra mile and I appreciate service like that cus nowadays it's rare. Ty MISS JILLIAN!!

Thank you, Angel, for helping me with my international shipment. I had several blank sections on…read morethe form, and you patiently helped me fill them out. We even used ChatGPT together to make sure everything was completed correctly so my package wouldn't be returned and would safely reach my customer. I really appreciate your help, Angel!

Yesterday, I found out my mailbox is marked vacant at the apartment complex I rent from. I went to…read morethe mailbox to check my mail and grab my election ballot to get ready to vote, but all my mail is gone and nothing of a note was left to explain why, except a USPS card to register a change of address. I went over to this location today to get my mail sent back to my address and to explain what they have done with my mail. I asked very calmly and nicely about it and immediately I was met with an attitude. The rude middle- aged, middle eastern lady with circular glasses, dyed strands of blonde hair, told me that they don't keep returned mail there and return it to sender instead. She kept talking to me vaguely, in short answers like I was her child or something in a passive aggressive tone. I had to ask several questions as to why this happened and it felt her answers were like pulling teeth out to get her to explain why this happened. I told her I had been away for a little bit but nothing long enough for them take away all my mail and mark the mailbox "vacant". I told her they didn't even give a notice or a note as to why they took the mail, and her reply in a condescending tone exactly was "well we assumed you had moved, do you even have an ID on you?" Talking to me like I'm an idiot and I wouldn't come prepared with identification to confirm my mail address. She still wouldn't tell me when I'd expect to see my mail, that they returned, redelivered to my mailbox, along with my name back in my mailbox. And only mentioned that the delivery will start to return tomorrow. It's very interesting this happens when election time is going on with all this talk about removing mail-in ballots from the Trump administration! Don't ever come to this location. Prepare to be met with people who clearly hate their lives and don't want to help you, nor do they care about what happens to your mail.