Very pleasant visit at the Lancaster DMV!…read more It was time to renew my driver's license and I chose this location. The parking lot is large and a big beautiful American flag waves with a California flag underneath it on the flagpole. The building looks contemporary and was very clean inside. Lots of seating. There's several postings as you enter with QR codes to scan so don't forget your phone! You'll need to scan the QR code to get in line. If you have an appointment, like I did, you can bypass the line and click the link inside the reminder email that the DMV should have sent. The visit was quick once I was called up for a confirmation of my application, visual test and a new picture. Everyone was friendly including the female law enforcement officer, who helped me find the link in my email! Would return to this location for a friendly and stress free DMV experience. Thank you!

My name is Liliana Castro, On my visit today July 13 2025 at 3:00pm at window #25 I had a very…read moreunpleasant and humiliating experience by an employee of the Lancaster DMV . Her name is Aqua, an African American lady. I was there for a simple drive license renewal . She asked several times if I had a passport which in which I responded "NO". She raised her voice in a very arrogant and defiant manner as if I didn't understand her question. She then proceeded to enter information onto the computer then when she must of realized something on my profile she expressed the follow statement "MAN YOU HAVE A DRIVERS LICENSE FOR UNDOCUMENTED PPL! " This made me feel humiliated angry and confused all at once, I find it derogatory and lack of professionalism form this employee which was rude and disrespectful. I truly hope some disciplinary actions are taken towards this individual, as she cannot be unprofessional, rude and disrespectful! My kids and everyone around us heard and that a shame SHAME ON her. All the uncomfortable looks , gestures the postures the yawning and murmuring with her African American coworker made my whole experience the worst ever. So unprofessional.

I don't usually leave bad reviews but they are very unprofessional. They cost me a lot of money in…read morelate fees because they didn't pay fees until months after I paid them. Also very difficult to get a fee breakdown of charges. Never again will I use them.

Bought a used car, heard how bad the DMV was in California so I came here to get a title &…read moreregistration change. I was in & out in less than 20 minutes MAX (as a walk-in, no appointment needed). All I needed was the car title I got from the previous owner and my drivers license. Reasonable price for the sheer convenience. Not to mention all the staff were friendly and professional. You also need a smog test unless it's been done within 90 days of buying the car. All-in-all a 10/10 experience! Would highly recommend to anyone who is in need of DMV services.

You have to scan QR code now to check in. It's faster. They eliminated one job. It's awesome…read more I came here on a Wednesday and it was fast! 11 people in front of me.

Came to this location since it seemed to be less crowded than the locations in the valley. I was…read moreable to find a parking spot right in the front. Arrived without an appointment, as we entered, the security guard mentioned to scan the QR code. There are only 2 options: vehicle registration and driver's license. Able to check in and save your place in line. So you check what you are there for, then it asks for a phone number in which you receive a text message with your number to be called. Problem is that they didn't have any Spanish speaking for older adults that would come in.

One of the best registration places I've worked with over 10 cars I've done with them not a single…read moreissue, dmv always asks for more forms of paperwork and here with them I always leave with registration to my name without an issue.

My car registration was due just after the COVID 19 shutdown. My plans prior were to go into the…read moreDMV field office as I normally do. However, with the "new normal" I had to find an alternative. After not hearing back from the CA DMV for several weeks after they took my payment by mail, I still hadn't received my tags. I couldn't drive my car for 3 months out of fear of receiving a ticket. I can't afford a ticket during a time like this. I didn't know what to do other than join AAA. I just needed duplicate tags since the DMV never mailed mine or got lost. I'm still not sure. I found Xclusive and called immediately!!! They were very friendly and helpful. I explained my debacle and was assured they could help. I went to get my tags the next day!!! I'm back on the road again! I was in and out in less than 10 mins. I'm never going to the DMV again!!!!

Holy shiz, I did NOT know about public dmv registration services until now. This place was insanely…read morefast and easy! I was not only impressed with the whole experience of efficiency, parking, no one in line and ability to complete my registration renewal legally so fast, that I must mention how nice/helpful/creative/enjoyable/knowledgable Aeylan (I think how its spelled) was. The space not only is a waiting room but also houses her creative side hustle of antique housewares. I was OUT in 15 min and that's because I wanted to chat, so definitely the easiest way to renew your insurance if it has to be in person like me. Plus she did an address change easily and just by God, this was all so perfect. Super fun and interesting. I have told all my friends about this place, and hope you will take head as well! I attached the menu of her services. yay, thank you Aeylan!!

Service was fast efficient and kind. Lady at the desk was very helpful and explained her answers to…read moremy questions highly recommend anything registration help they will get you right quick and easy.

Rapid VIN Verifications - Outstanding Service!…read more I cannot say enough good things about Tony and his company, Rapid VIN Verifications. He made what is normally a stressful and time-consuming process at the DMV so much easier and completely hassle-free. Not only is his service incredibly convenient since he comes directly to you, but it's also worth every penny for the time and frustration you save. In my case, my dealership made a huge mistake and lost the initial VIN verification Tony completed. Without hesitation, Tony went above and beyond and drove out a second time--this time from Santa Clarita to Canoga Park--just to bring me another copy. His dedication, professionalism, and commitment to excellent customer service are unmatched. Tony is an awesome guy and a great businessman who truly cares about his clients. I would highly recommend Rapid VIN Verifications to anyone who wants a smooth, efficient, and stress-free experience. Don't waste your time at the DMV--call Tony! You won't regret it.

Good mobile service. Good prices and great service. Tony was very knowledgeable. Highly recommended.read more

These 3 stars are for Jessica at wi fow 19! I wish I could give Jessica 5 stars but I don't want to…read morerate this DMV that high. The other 2 unmarked stars are for the 2 people who provided horrible customer service. Jessica thank you for all your help when I needed it the most. You saw my frustration and made sure I left there happy. You're amazing!

This DMV is incredibly unorganized…read more The first time I came was about 8 years ago to take my driver's test which was a pretty good experience. I had no issues whatsoever. The second and last time I came here was a different story. There was a female employee who was yelling at people and pointing for them where to go. So unprofessional. When it came to my turn, I was confused to where she was pointing at and yelling at me where to go since she was behind the desk but she continued to just yell louder and give me attitude like I was a back in grade school. I'm a substitute teacher and I don't even talk to my students that way. I went up to her to ask her a question and she just gives me attitude back again. The other employee next to her was more patient and professional. But my goodness I've never had to deal with such a rude, unprofessional employee anywhere before. The whole DMV was just chaotic. I typically go to the one in Arleta and it's much more organized no matter how packed it gets. Definitely won't be back there again.

I took my driving test today and I had Jamie as my instructor. She was very polite, had such a…read moregreat energy. I fully recommend her and hope you get her too!

I took the behind the wheel driving test here, everyone was really nice and fast. I had an…read moreappointment. Jamie was my instructor for the test, she was incredible. She made me feel calm, even though I was nervous. She was very kind and professional. If you are taking your test, I hope you have Jamie.

Window #5, Alejandro, and his assistant, the security guard- were AMAZING! Friendly. Helpful!!…read moreWindow #5 was literally on his feet the entire time I was there. Anyone who walked in the door he was multitasking x3!! I watched with my own eyes. People left wondering what and where-BAM! This man was on it. With his trusty side kick, the security guard, pointing the way. I encouraged him to run for office and his side kick to be his vp. 100 percent more would be done if he were mayor, governor or president. I wish I were kidding. DMV is lucky to have him. I was there less than 40 min no appointment. Alejandro and side kick- you made one of the worst experiences for a human in America -painless. I mean who likes going to the DMV?! Cheers to that! Window #5 and side kick 2028!!!

Had to get my vehicle inspected. Got new plates and was entertained at the same time. Gotta love…read moreLos Angeles. Did you know that you can add your drivers licenses to your digital wallet? No more carrying it around! Look for the digital wallet app in the App Store.

Honestly, I do not like the DMV because it's always congested and crowded, but however, I came here…read morelast Friday to renew my license and I must say that it was not bad at all. I found parking easily. It was definitely crowded but the system they had was very convenient. All I had to do was scan a QR code to renew my license and then once you do that they'll send you a text and give you the number you are in line and you can actually fill out all the paperwork as you wait so I think that was definitely a plus. I only was there for about 40 to 45 minutes with the whole process so that's not bad at all. I would recommend coming, of course early when they do open if you don't wanna be around, a lot of people are crowd. I will definitely come back to this location, and not only that the customer service was good and everyone was nice here at this location.

This review is directed towards the Asian driving instructor at this Wiinetka location. This guy…read morehas no character, lacks social skills, hard to understand and seems like he hates his life. Please take off the mask so people understand you when you give direction. If you're wearing a mask because you're sick, don't go to work. If you're wearing a mask because you're afraid of life (breathing), maybe this is not the occupation for you. I also blame this DMV's manager for mismanaging this location. Get a grip on your employees. No one is happy there. It starts at the top! If you come across this instrictor for your teen, I suggest you walk away and schedule another appointment for another day or another location. I wished I knew his name but due to the mask, we couldn't understand anything. It's pretty obvious management does not check these reviews. If for some reason you do, shape up already. You have more negative reviews than positive. We pay for your salaries and appreciate some level of respect.