I'll go early in the morning it might be a license or registration and I get in and outread more

My name is Liliana Castro, On my visit today July 13 2025 at 3:00pm at window #25 I had a very…read moreunpleasant and humiliating experience by an employee of the Lancaster DMV . Her name is Aqua, an African American lady. I was there for a simple drive license renewal . She asked several times if I had a passport which in which I responded "NO". She raised her voice in a very arrogant and defiant manner as if I didn't understand her question. She then proceeded to enter information onto the computer then when she must of realized something on my profile she expressed the follow statement "MAN YOU HAVE A DRIVERS LICENSE FOR UNDOCUMENTED PPL! " This made me feel humiliated angry and confused all at once, I find it derogatory and lack of professionalism form this employee which was rude and disrespectful. I truly hope some disciplinary actions are taken towards this individual, as she cannot be unprofessional, rude and disrespectful! My kids and everyone around us heard and that a shame SHAME ON her. All the uncomfortable looks , gestures the postures the yawning and murmuring with her African American coworker made my whole experience the worst ever. So unprofessional.

I don't usually leave bad reviews but they are very unprofessional. They cost me a lot of money in…read morelate fees because they didn't pay fees until months after I paid them. Also very difficult to get a fee breakdown of charges. Never again will I use them.

Bought a used car, heard how bad the DMV was in California so I came here to get a title &…read moreregistration change. I was in & out in less than 20 minutes MAX (as a walk-in, no appointment needed). All I needed was the car title I got from the previous owner and my drivers license. Reasonable price for the sheer convenience. Not to mention all the staff were friendly and professional. You also need a smog test unless it's been done within 90 days of buying the car. All-in-all a 10/10 experience! Would highly recommend to anyone who is in need of DMV services.

Came to this location since it seemed to be less crowded than the locations in the valley. I was…read moreable to find a parking spot right in the front. Arrived without an appointment, as we entered, the security guard mentioned to scan the QR code. There are only 2 options: vehicle registration and driver's license. Able to check in and save your place in line. So you check what you are there for, then it asks for a phone number in which you receive a text message with your number to be called. Problem is that they didn't have any Spanish speaking for older adults that would come in.

Wow! This DMV exceeded my expectations. I came in for a license renewal and also decided to apply…read morefor my Real ID. I had already submitted my paperwork before arriving, which made the process even smoother. Once I entered, I scanned the QR code to receive my number. I waited about 20 minutes before being called to a window, and then another 10 minutes to have my photo taken. I was in and out in less than 40 minutes. The staff was organized, efficient, and professional throughout the entire visit. I was very satisfied with the customer service and truly impressed by how smoothly everything was handled.

One of the best registration places I've worked with over 10 cars I've done with them not a single…read moreissue, dmv always asks for more forms of paperwork and here with them I always leave with registration to my name without an issue.

My car registration was due just after the COVID 19 shutdown. My plans prior were to go into the…read moreDMV field office as I normally do. However, with the "new normal" I had to find an alternative. After not hearing back from the CA DMV for several weeks after they took my payment by mail, I still hadn't received my tags. I couldn't drive my car for 3 months out of fear of receiving a ticket. I can't afford a ticket during a time like this. I didn't know what to do other than join AAA. I just needed duplicate tags since the DMV never mailed mine or got lost. I'm still not sure. I found Xclusive and called immediately!!! They were very friendly and helpful. I explained my debacle and was assured they could help. I went to get my tags the next day!!! I'm back on the road again! I was in and out in less than 10 mins. I'm never going to the DMV again!!!!

Holy shiz, I did NOT know about public dmv registration services until now. This place was insanely…read morefast and easy! I was not only impressed with the whole experience of efficiency, parking, no one in line and ability to complete my registration renewal legally so fast, that I must mention how nice/helpful/creative/enjoyable/knowledgable Aeylan (I think how its spelled) was. The space not only is a waiting room but also houses her creative side hustle of antique housewares. I was OUT in 15 min and that's because I wanted to chat, so definitely the easiest way to renew your insurance if it has to be in person like me. Plus she did an address change easily and just by God, this was all so perfect. Super fun and interesting. I have told all my friends about this place, and hope you will take head as well! I attached the menu of her services. yay, thank you Aeylan!!

Service was fast efficient and kind. Lady at the desk was very helpful and explained her answers to…read moremy questions highly recommend anything registration help they will get you right quick and easy.

Rapid VIN Verifications - Outstanding Service!…read more I cannot say enough good things about Tony and his company, Rapid VIN Verifications. He made what is normally a stressful and time-consuming process at the DMV so much easier and completely hassle-free. Not only is his service incredibly convenient since he comes directly to you, but it's also worth every penny for the time and frustration you save. In my case, my dealership made a huge mistake and lost the initial VIN verification Tony completed. Without hesitation, Tony went above and beyond and drove out a second time--this time from Santa Clarita to Canoga Park--just to bring me another copy. His dedication, professionalism, and commitment to excellent customer service are unmatched. Tony is an awesome guy and a great businessman who truly cares about his clients. I would highly recommend Rapid VIN Verifications to anyone who wants a smooth, efficient, and stress-free experience. Don't waste your time at the DMV--call Tony! You won't regret it.

Good mobile service. Good prices and great service. Tony was very knowledgeable. Highly recommended.read more

Had a morning appointment for a driver's license permit. Parking was a challenge so I had to park…read moreon the street. The location was well organized with color arrows to help guide you to your window. It was #26 for us. We were in and out in a flash. There's a new option to get in line at home. That's super cool. The service was unbelievably amazing. The agent that helped also lived in my city.

This DMV is incredibly unorganized…read more The first time I came was about 8 years ago to take my driver's test which was a pretty good experience. I had no issues whatsoever. The second and last time I came here was a different story. There was a female employee who was yelling at people and pointing for them where to go. So unprofessional. When it came to my turn, I was confused to where she was pointing at and yelling at me where to go since she was behind the desk but she continued to just yell louder and give me attitude like I was a back in grade school. I'm a substitute teacher and I don't even talk to my students that way. I went up to her to ask her a question and she just gives me attitude back again. The other employee next to her was more patient and professional. But my goodness I've never had to deal with such a rude, unprofessional employee anywhere before. The whole DMV was just chaotic. I typically go to the one in Arleta and it's much more organized no matter how packed it gets. Definitely won't be back there again.

I took the behind the wheel driving test here, everyone was really nice and fast. I had an…read moreappointment. Jamie was my instructor for the test, she was incredible. She made me feel calm, even though I was nervous. She was very kind and professional. If you are taking your test, I hope you have Jamie.

I had a very positive experience at the Arleta DMV. I arrived with an urgent problem and no…read moreappointment. The awesome woman at the entrance helped me navigate the check in process and I had my issue resolved neatly. Everyone was very helpful and nice Excellent service!

Had to get my vehicle inspected. Got new plates and was entertained at the same time. Gotta love…read moreLos Angeles. Did you know that you can add your drivers licenses to your digital wallet? No more carrying it around! Look for the digital wallet app in the App Store.

The process of trying to make an appointment online, you first need to fill out an application…read more Once we arrived at the DMV, the lady security guard was keeping the lines in check. There are 2 lines, one for appointments only and the other for walk-ins. In terms with people with appointments, they are very strict on time frames. So if you show up 15-20 minutes early for your appointment, they will skip you until your appointment time. If you state that your appointment is 5-10 minutes earlier than your actual appointment, you make line inside, they will tell you to take a seat and wait until you are within 2 minutes of your appointment. Plenty of parking in self park private parking lot. Located on the corner of Vanowen and Kester.

I went in today to get a Real ID card. Everyone was super kind and a man named Mathew helped me…read morewith the process. I went around 2 pm today (a monday) and I scanned the QR code+got in line digitally, I was in and out of there quick!

It's really cool and great how they don't have any AC working when it's absolutely diabolical…read moreoutside and there's a whole line of people waiting. Love it!