No joke ...they open at 7:30am. I came in with my 80 year old father this morning 2/23. It was time for a new REAL California ID . It was great a great experience and I was out less than an hour. Thank you so much to all the employees from registration and all those I saw in Lines 30, 2 and 20 ! You're awesome. read more

Today everyone I interacted with was kind, helpful and respectful. I was able to successfully achieve my goal in a timely manner.

DMV, in my mind stands for "Dread My Visit". Thank heavens that one does not have to go here often. This time, I had to renew my driver's license (I had already got a Real ID a long while back at another out of town location). I took the written test on line, so that I would not have to handle the crowds, set up an appointment (2 weeks for that) and got to the location well ahead of time. It did not help. The parking lot was jammed. People were circling and playing musical cars hoping someone would leave. After doing the same, I got a spot. Inside, there was still a line for those with appointments and it was moving slowly. The whole place was mobbed (most coming in for real ID, the procrastinators) and moving at a lethargic pace. The employees did not seem to care that everyone was getting agitated and frustrated as the clock ticked on. After checking in, you have to wait for your number to be called (that takes a while) then hit two more different counters and i was done. Somehow, I survived without having to pull my hair out. The story is the same everywhere. Why is anyone not doing something about it? read more

Brandy assisted me in getting my license renewed. Very helpful, pleasant & great energy. Thank you Brandy! Stay blessed fellow Sag!

This review is only for renewing a license in person. I had to come in as I used up all my automatic renewals. I did everything online. I applied for a renewal online, paid online and took the driving class and quizzes online. Then I made an appointment and arrived a few minutes before my appointment time. There are two lines. One for appointments and one for walk ins. I highly recommend making appointments. After checking in, they sent me to the lobby and waited to be called. Then I went to another booth, answered some questions, did thumb print and took an eye test. Afterwards he sent me to get my pic taken and lastly to the testing area. Since I had already taken the class and test online, I was done. I was in and out in about 30 mins. read more

Winnetka DMV - Departments of Motor Vehicles Near Me - Winnetka, California

I enjoy coming to this DMV. I needed to get my real id license renewed and the service was fast and friendly. The line was long, but if you have an appointment your wait time will be less. The staff is friendly and is always willing to assist with any questions or concerns as well as direct you to the best solutions to resolve any DMV related questions. read more

I came this dmv super nice and very impressive because I moved to woodland hill from Hollywood- beautiful lady name "Tony" was helping me for renewing my driver's license- people talk about her in Google and yelps review - beautiful and very kind for leading & helping people : yes she is & she seems like teacher to helping prodigal students So thanks to her and God bless her all doing in DMV at winneteka !! Also thanks to DMV read more

Had to appear in person to renew my license. It was during the Real ID scramble. I had no choice in the matter, and I had already received the ID 2 years ago. Anyway. Why are people so apathetic about things? This Real ID nonsense was talked about years ago. Stop being lazy, then getting annoyed that the lines without an appointment are 2 hours or more. I had an appointment. Go on line and get everything taken care of. The parking lot is still a madhouse, Uber or have a friend drop you off. The workers inside are still nasty and the worst of the worst when it comes to being helpful. I witnessed younger (HS or college age people) being berated unnecessarily. It is literally their job to help you. I comforted a young woman who started crying she was so confused. Sacramento needs to take notice! We need an "Undercover Boss" situation to occur. read more

I made an appointment online about a month ago for a renewal of my drivers license and real ID. I uploaded all the necessary documents and was given a date and time for October on arrival for my appointment the gentlemen at the front desk was very helpful. Got my ticket waited about 20 minutes Was called over to kiosk five forget the lady's name but she was very helpful. Very professional . Provided my physical documents paid the fee did the eye test then along to get my new picture taken and then that was it less then a hour I will say this DMV gets super busy so definitely make an early appointment and arrive early read more

Instructor NOEL = G.O.A.T!!! Funny, patient, chill and overall nice person! He made me feel so comfortable and confident throughout the whole driving process. Marianne- driving test check in lady... OMG she is an angel working at the DMV!!! She is friendly, welcoming and graceful. She calms your nerves before the test by giving you tips and words of encouragement! read more

JONATHAN, the DMW worker with the black heart, moon, and other ugly tattoos on his arm is the rudest employee I've met here! He talks to you like you're a chimpanzee who doesn't understand a word. He was acting very agitated, drinking from his energy drink, making loud, annoyed sighs, rolling his eyes. Never coming back here! read more

Winnetka DMV - Nightmare - Departments of Motor Vehicles Near Me - Winnetka, California

Went to DMV today. Make sure to get an appointment through website and still come at least 15 mins before your appointment time! Make sure to check off your list of documents and you'll be out of there fast. Plenty of parking. Denise the clerk from appointment line was so helpful. Thank you! Also the clerk from camera 1 had such a positive energy. Keep up the positivity! read more

Never been to this one. Had no appointment. Was able to get in line on the site when I left my house. Went in with all my paperwork etc. for drivers license renewal and real ID. Was out in 30 minutes. Vicky was great! This place is VERY organized. read more

I would have rated this 5 had the lady on the front desk (for appointments or walk-ins) got someone to replace her when she went on a break. Mind you, there are many people behind me. I did not mind at first because I was hoping she'll get someone to replace her. On the other hand, the staff on Window 30 were so kind. The lady helped me with getting a ticket number. Also, the agent at Window 12 was very helpful and kind. The only letters I remember on the ID were "Pra," and I forgot the rest. He looked at my foreign marriage certificate and its certified translation (both original copies) and proceeded to help me with both license, registration, and title updates on my last name. Lastly, the lady who took pictures for driver's license (DL) has a great vibe. Overall, I had a good experience with this branch. I rather drive more miles and get helped than go to a branch nearby (Newhall) and deal with awful staff. read more

I just took my behind the wheel test at Winnetka after coming from a different dmv i didn't have great experience experiences with. It was great! George was an excellent guide during my behind-the-wheel test. His calm demeanor and clear instructions made me feel at ease and confident throughout the process. I truly appreciate his professionalism and ability to make it an enjoyable experience. read more

If you have an appointment it goes pretty fast. It wasn't too crowded when I went. Took an Uber as I don't drive, needed a Real IDCard before the dead line read more

This location has made a lot of improvements in their speed and efficiency. I was able to make an appointment online. But there is also a no appointment line. It is hit or kiss for how busy it will be so just assume it will be busy. With an appointment check in was a breeze. I was given a number and asked to wait. There is a lot of seating to wait inside. The numbers are announced and also on the screen which tell you what window to go to next. You can also check your place in line online or have them text you. This is a nice feature if you want to wait outside or in your car. Once you go to the window, they are quick and willing to answer any questions. Come photo ready because they take your new picture for most changes to your license or ID. It was decorated for Christmas which was a nice touch. Overall, it's the DMV so don't expect something too fancy but the updates for an easier process is noticed. Quick tip though...careful sending your documents through the mail for processing. It takes months to process so try to go in the office for the faster option. read more

Standing in the morning chill line at the Winnetka DMV is my favorite Friday morning pass time. Especially since I have nothing better to do, which I do, or don't. I'm so thankful in this modern day of technology I still have the shadows of reminders of what it was like when my parents were my age. The chance to relive the stories of "when I was your age" is so woke. I'd never imagine that people actual stood in lines for hours to fill out huge pieces of paper and waited while other people entered the paper information into a computer. Whoa, this technology thing quite amazing. I can know consider myself a true nostalgic hipster while I browse for direct drive record players and tubed amplifiers while standing in line. read more

Winnetka DMV - Friday line - Departments of Motor Vehicles Near Me - Winnetka, California

O-M-G ...my CADL expired 2 months ago !!!! I didn't realize that, till the BevMo lady let me know and therefore NO sangria for me that night. Boo-hoo :( So off to the DMV, I must go! Lines here haven't been horrendous so I decided to get my paperwork together in attempt for a CADL renewal and The Real ID. I filled out forms online before coming -just FYI, you should too. New CADL will cost you $37 and your precious time. First, I lined up outside the DMV to get a "virtual" place in line (DMV has a text messaging system). I was allowed to enter the DMV, when my virtual number came closer to be called. I had such a pleasant experience. As I'm in a bit of a cluster with my ID/name change/etc... and the employees (in particular: woman at the door and actual counter) and I had good laughs together, as we complimented each other on our lovely Christmas gear we were sporting and made light of my cluster of a situation. Thank you, for making this trip to the DMV painless and kinda fun for me. Still waiting on my new CADL arrive, but looking forward to flashing my renewed CADL ...as my new CADL picture is while we're in this worldwide pandemic (wore a mask all day), makeup-less, in a pretty (I don't own anything ugly, lol) Christmas sweater, of all the things I chose to wear that day! :D Totally forgot I had to take a new pic with CADL renewal. Hope you don't forget too ... So, if you're reading this: You're welcome, for this reminder. Stay safe and healthy (mind, body and soul) Yelping out there :) read more

Winnetka DMV - Virtual Line - Departments of Motor Vehicles Near Me - Winnetka, California

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This place is packed but we had an appointment so the process was quicker overall. We didn't fill out the form correctly so we had to rejoin the line twice but it wasn't a long wait each time. They are very organized and move through people quickly. Parking is a hassle so you have to keep driving around until someone leaves and you get their spot. Eat breakfast or lunch before you go because you're going to be there a few hours even with an appointment. read more

I am a senior who had to take the drivers road test because of a vision problem. Apparently the special vision form was not filled out to the DMV satisfaction by the Opthalolmologist, so it meant returning several times until they would finally give me an appointment for the driving test. The wait in line (even with an appointment) was 1 hr, on June 9. When I finally got to the actual testing area with my car, the Examiner (named Jesus) was pleasantly the best part of the entire process. He was efficient, kind, personable, & fair. The Winnetka DMV would do well to hire more people like him! read more

The DMV is never a fun experience, but I do have to give them credit for making the experience a little easier. I went to renew my driver's license and upgrade it to the Real ID (costs $37). I filled out my application online and then they gave me a code that you show at the DMV. There were no appoint times available the day I wanted to go, so I just decided to do a walk-in. After they check you in and take your temperature at the door, you are asked to wait in line for them to verify your documents. Then you are sent a link via text that shows your place in line. This is great because it allows you to go do whatever you want until you are about 4th place in-line. I just waited in my car until then. The entire process from check-in to end was 1 hr. Not too bad considering I spent most of my time relaxing in my car. read more

Winnetka DMV - Pretty cool "waiting in line" system. It counts down so you can sit in your car or go wherever you want to wait. - Departments of Motor Vehicles Near Me - Winnetka, California

Terrible Behind the wheel test experience. I had zero errors and this lady with black hat and black shades (I think her name is Angela) failed me because I went into the intersection slowly (with caution) something that by no means was related to "making an unnecessary stop before the green light". She was very mean and unprofessional (you could tell honestly by the way she was dressed) since the very first minute and did not even say hi when I said hi good morning. Honestly she is a disgrace and should not be representing DMV. The other evaluators are fair so just try to avoid her. read more

Worst dmv ever literally had me going back and forth for over an hour just for them to not let me back inside I literally went to the car for a paper and my wallet so I can pay for my renewal license they made my pregnant wife that was inside cry while she was inside and I was being called next on the window they still didn't let me in and it was for me they didn't let her pay for it don't come here I even spoke to the "manager" she gave me attitude saying I can't go in worst customer service ever made me waste all this time for nothing read more

I made an appointment to renew my license for 2:40 pm, for when I got off work at 2:00 pm. I was there a little early, but got in the line for Appointments Only. I was pleased with how everything went so smoothly for mid-afternoon, even though it was very busy. From the very start, and each station I went, each employee was very nice and pleasant. read more

Okay hear me guys 5 days ago I tried to register my car my Tesla I'm an Uber driver so I went through DMV website 5 days ago to pay they telling me the website said the enemy website tells me your address is wrong tried to call the number I called the number they telling me put your license plate in alphabetic order I do that he said something wrong doesn't work I tried for three four days and Uber keep telling me you not be able to drive anymore download it so I wait three four days because I thought it's done I didn't want to get any email from DMV nothing so. always paid I said when this happened I didn't get email from DMV she said okay now you could go I said no give me a copy I need to send it to Uber he said you cannot get the copy I said what do you mean I sit on your screen let me screenshot your screen the guy said no I can't do that because of DMV laws California Democrat laws I said are you serious I put 720 already looks like I just want to copy to download on Uber app I won't be able to drive then I'm arguing this this gender man the lady next to her she starts screaming at me after all this thing I went through I couldn't believe it she's telling me these are the losing that that doesn't why you screaming at me I went through hell for last for 5 days are you serious you're screaming at me she knows she's wrong so she stay quiet so I have to leave I left that place I went to DMV today on Sherman Way before I think DeSoto Winnetka anyway I rented 2 hours I'm going inside I said listen for 5 days you guys website is not working I just need to copy she's telling me you did online I can't give you coffee I said what do you mean you guys website is broken it's not working I need to copy now she's telling me you went to three Wednesday mail it to you I said I can't wait to three days I need to work now pay for this High $720 car registration she's telling me no it doesn't work I said who is your boss she transfer me to her boss her name is Jennifer her name is Jennifer she's the most rude person she's telling me no that's not how I work so I get pissed I start screaming I'm so mad I'm thinking I'm just talking my with my fingers muster Sam Indian looks like Sam he comes you're telling me don't Point finger I said why don't you help me I've been through hell and Jennifer is not helping Sam is not helping so guess what happened I know I said transmit your boss her name is it's u n g she's Asian she's the boss she is the most disaster person they're telling me is $27 to get the copy of the registration I said are you serious she said okay you have a second option it's only $5 you get the copy that Uber doesn't accept it so guess what I'm so mad. Hello so Miss Hung charged me 27$:over what I already paid online to get a copy of my registration that I start the process 5 days ago bc the DMV website was broken fir days .I still got not a email but now bc of the califirnia strict rules . They make me pay 27 $ extra plus my registration fee of 720 $ .why is so expensive is a different story . DMV MANAGER HUNG SAM THE EMPLOYEE AND JENNIFER ACTVLIKE A BOSS .ARE THE the meanest persons in this planet they treat me like a garbage I'm so mad and hung instead of telling me don't pay you went through hell she's telling me you should start your process the first day you got your registration paper can you guys believe what you just told me and they were laughing behind my back everybody was asking what's going on the employees that DMV is a garbage because of California so whoever is in charge of honk Sam and Jennifer needs to reach me and I need to apologies and please you guys the bosses needs to fire all those three people honk Sam and Jennifer they don't tell me I'm sorry what you went through we're going to waive your $27 I haven't received for $27 that's the end of the enemies are not like that but I think they are whoever writes that rules and regulation they need to rewrite the rules and regulation this is a nightmare that's why nobody wants to stay in California that's why Trump is the president that's why he wants to get rid of all this crap so my phone number I will give you guys my email number sardarianp@yahoo.com. I need the big bosses of DMV TO SEND ME EMAIL AS SOON AS .BEFOREBI GO LIVE OF FACEBOOK AND TICK TOK AND INSTAGRAM AND YOU TUBE MAKE YOU GUYS LOOK MORE BAD .IF YOU GUYS GIVE ME A EMAIL I WILL HIVE YOU HUYS MY CELL NUMBER. LETS TALK MORE . Dmv Employees and managers They forget They work because of taxpayer money that's us We pay you guys paycheck You guys need to show some respect I'm paying for you guys mortgage for your beautiful cars I've been waiting in their life for two hours and I get treated like that Are you up all you guys get fired I hope so I'm so mad now read more

A trip to the Van Nuys DMV is perfect for sadists looking for a good time. First, you can expect to circle the parking lot for a minimum of 20 minutes looking for an open spot. Then you can expect a joyful wait of 20-30 minutes for a call number, even though you made an appointment. The exhilaration continues when all the screens are dead, causing you to listen anxiously for your turn through a cacophony of A33, B12, and C19s. Finally, it's your turn, but to your delight, they accidentally called you before they were done with the last client. Cue awkwardly shifting as you wait. You are finally seen! An hour has passed since you entered the dmv with your appointment. Finally, the best part. Your required documents were uploaded online and verified. The woman who gave you your call number verified them again. But the person now serving you decides that the mortgage company name at the top of the bill is slightly blurry. The mortgage company name is listed in many places throughout the bill, but it's your lucky day. The person helping you is on a gleeful trip. They tell you that you must get your car registration because they are rejecting your twice-checked mortgage bill. They won't let you return to them and direct you to go back to the first line you waited in, thus starting the whole process from scratch. Now you can do a second hour of this for free! You too can have this delightful experience at this establishment funded by your tax dollars. Book your appointment today! read more

I wanted to renew my registration and paid online, however was never able to get a confirmation of the payment. I see money was withdrawn from the bank so I went to DMV to ask about the proof of my transaction. I paid $1500 for the car registration and they weren't even able to provide with the receipt, location where registration was sent, nothing. All they said is to wait. Customer service 0 stars read more

I've always dreaded going to the DMV for obvious reasons. However, this location has to be one of the best/better locations. The staff are generally friendly, helpful, and quick. Everything is very organized. They offer both walk-ins and appointments. I highly recommend booking an appointment online to avoid the long line for walk-ins. The booking process was easy and there were tons of appointments available when I checked. I don't think enough people know/utilize it so it should be easy to get your preferred day/time. I didn't have any issue with finding parking since their parking lot is relatively spacious. Highly recommend this location! read more

George my driving instructor was the best guy i could have ever asked for on my behind the wheel test. I hope everyone gets a kind and professional instructor like george Marianne the lady i needed to go to to check in for my test was also so sweet. She cheered me on before my test and spotted me in line after my test and cheered me on again saying that she "knew i was going to pass" Such a lovely and uplifting DMV, especially a place where youre already stressed out to go to! read more

Lou was an amazing kind lady I got. I've gotten her more than once and she has been so helpful I love her! Such a sweet hard and able to break down what I need to do exactly! Thank you Lou! read more

I meant to pay my registration in person to avoid the surcharge when paying at kiosk or with credit card. After standing in line for some time and got to the front desk, the associate sent me to the kiosk anyway. read more

I really wish I was able to give them 0 stars because 1 star is way too much. Let me start off by saying my fiance was there a few days back, and they had given him an appointment for a certain day, which we came to, we waiting an hour in line for our turn, which was not a problem at all. Once our turn has came, we were greeted in such a horrible way, I was not able to get the name of the lady who assisted us named FRANCIS, but let's just say she was extremely rude and was getting mad if we did not understand what she had said and asked her to repeat which was making it hard on us. We explained what the lady had told us the first time we came which was the total opposite of what she was explaining which had us going back and fourth to the dmv because we did not know what was right and who to believe at this point. We had asked to speak to the manager, she said " go to window 15" in the rudest attitude. Once we got there, she had been there too talking and laughing with the manager while we were waiting to be helped and kept saying "hello" they kept looking at us and avoiding us, and continuing laughing and joking within each other. After all was being said, they were no help at all, we had to ask them if we can register, they did not suggest it, or even try to help with the whole situation. While walking out, there was a guy also having a hard time explaining and one of the ladies working there was telling him "I have to go on to the next I am busy!" In a high voice. How hard is it just to be nice and explain everything in a nice way without giving attitude ? We don't need this service, we did not come along one nice person working here. I do not recommend this location at all. read more

Arrived without an appointment on a Tuesday, around 3pm, and was entirely done by 3:45pm. Best case scenario right there! Pleasantly surprised. read more

Ok, "DMV" is an acronym I use for "Dis Me Violent". The uninspired help and flippant responses from the bored and jaded employees often leads to bursts of anger and destruction, hurls of insults, namecalling and blame-from both sides. However, this Winnetka branch is not that-and actually filled with kind, helpful human beings. Their automated line/number system moves fast and efficient, and the staff is, for the most part, congenial. There's one or two bad apples, but I get it-they're harbingers in hell, dealing with all types of disgruntled and frustrated folk, so it makes sense that a bit of that negativity might wear off on them. I'd like to shout out photographer, Kerri. She has a keen eye, deadpan sense of humor and takes a decent photograph. Kerri allowed me to review my photo, have a little fun with my "look", and should be in Hollywood, taking professional headshots for aspiring actors. I'd be remiss to not mention a certain clerk; a warm, hilarious Russian lady (I can't recall her name) but who is seemingly pleasant and demure, with a biting sarcasm resting underneath that sweet veneer. Nameless clerk lady & Photog Kerri: thanks for making my experience and the process of going to the DMV a bit more palatable. read more

Today I went to this office for my behind the wheel test, Examiner named Jackie was really rude and not professional. As soon as she sit down in the car first word was this car is smelling bad and wired.! I did apologize every time she told that my car is smelling wired. But she was not about to stop at all, after 5 minutes she took all my confidence and was too nervous not about my test which is not impotent but for her behavior. I understand if you guys maybe tired, or its hot outside,but why you just didn't cancel my test and kept be annoying?? You just messed up my day and made me cry because I sent my car to the carwash yesterday and I tried my car be clean just for a rude person like you read more

This DMV office is an inner circle of Hell. Unprofessional, slow, and inefficient, even compared to other DMV locations, which is saying a lot. read more

I've ALWAYS had a good experience here EXCEPT today. Everyone inside is nice just NOT the SHORT SECURITY GIRL outside today at 11AM. She was super rude, wanted to fight me and wanted me to get out of the car to fight her when i wanted nothing to do with that. As I was leaving, she was saying things to me, trying to come up close to my car, she told me to come out LOL so I could "fight" her. Once I started recording, she stopped talking then her friend started talking "nice" to me. But you didn't see the what came before this. In this video you can see me the security with her friend being ridiculously rude, saying things to me , being GHETTO wanting to fight me. First time I've seen behavior like this and hopefully the last. read more

Probably the worst DMV I have encountered. Some loose-lipped female instructor kept yelling at my wife throughout the whole driving exam. As it was, my wife was nervous, but this lady made it worse. I don't remember her name and I don't care to, but my wife's driving instructor mentioned she is notorious and fails EVERYONE. That doesn't sound like a skills based test to me. Just some BS policy crap to decrease the pass rate at this DMV. My wife took the test again a month later at the Thousand Oaks branch, which was lightyears ahead in terms of service and she passed with flying colors. No problems whatsoever. Kudos to the Thousand Oaks DMV and (flipping the bird) to the Winnetka DMV! Go learn how to do your jobs properly from Thousand Oaks! read more

This is a branch of hell, in this DMV you can spend more than 5 hours because of little things, huge queues, incompetent employees who do not know the paperwork, also in this DMV there works a racist employee of Asian appearance who probably has mental problems, he reacts very aggressively to people who do not speak English well, this employee issued me 2 documents that are impossible to do for this I paid $ 36 and $ 39, one of the documents came to me in a week, and the second I waited for more than a month, and when I came to the DMV to find out what the problem was, the employee literally sent me to the exit with her hand, no one wanted to solve this problem, a refund of $ 39 is not provided. read more