This is a very essential place for shipping packages in our small community, however the hours suck…read moreas this place closes at five in the afternoon. Also, because USPS wasn't able to fit our packages into our mailbox, we had to pick it up instead of the driver delivering to our driveway or at least try to answer the door. Overall, the UPS Drivers are more willing to deliver to our driveway and the USPS drivers mainly deliver at the mailboxes.

Went in for a passport. They were very efficient. It took about 10 minutes because I had all of the…read moredocuments. It was so much more civilized than other locations. The man helping us was very nice.

Have been visiting this post office of-and-on for as long as I remember, living in Agoura for over…read more30 plus years. Post masters come and gone but the friendly receptionist/sales team remains committed, always helpful & always courteous. By gone are the in-house passport service as well as the 24/7 drive-through mail box outside the building. The office decor & façade are a bit outdated and required some paint retouched. So far all my mails and parcels have reached their destinations. Enjoy sending mails & packages...

The self service machine ALWAYS is out of paper and stickers. No matter when you go, it's probably…read moreout. Not broken, just not filled by employees. Then you have to wait in a 30 minute line since it's always out. Maybe before leaving refill it?

Extremely efficient service for passport processing. The office was quiet and not crowded, which…read moremade for a stress-free experience. The staff were professional, patient, and had a great attitude. Everything went very smoothly--definitely the easiest time I've ever had getting a passport processed.

Oh no another bad experience at my local Post Offfce! My mail was stolen at this post office!…read moreSomeone stole my mail with a check payable to me. This happened before the Palisades Fire and now I am sorting out this mess. On top of all the missing mail that was never forwarded to me after the Fire. Very frustrated and disappointed with the Post Office.

This is the main post office where you you can get passports photos and submit applications for…read morepassports in addition to all mailing services and purchasing stamps. There were 2 workers here when we arrived and the line seemed long, both workers were very pleasant and smiled and made small conversations with each customer. The guy that helped us had a great smile! It was his birthday, so we wished him a Happy Birthday! He helped us with a Change of Address and told us to step aside to fill out the application, but once we were finished, we could walk up to his counter. Metered parking only, and the time for these meters is 30 mins. After waiting in line and filling out our application, we just made it under 30 minutes. I am giving this location 4 stars because of the smiles and positive attitudes I received from the workers today. I am also happy this office is open on the Saturdays.

I don't think I've ever been to a USPS store that's had 4 or 5 star reviews, which is really…read moreannoying and unfortunate given that you have to rely on important mail going through them. I have had a least 3 credit cards either lost or stolen in the mail, which is extremely frustrating. The most recent credit card was stolen and the person tried to use it to pay for $200+ at Target! Thankfully a block on the card so they couldn't use it anymore, but they probably just used someone else's stolen card. They really need to crack down on theft. On the occasion I have had to go in for something, I try to go during times I think they'll be less busy. I think the longest I had to wait was 10mins., which could have been much worse so I'll take it. The people working there are usually fine, some even pleasant l, so I gave the review an additional star, but USPS has a long way to go to turn the negative views around.

I love that there's a large oak tree in the front that honors the city's name, inspired by the…read moreabundance of majestic oaks in Thousand Oaks. Especially on this hot sunny day, it was nice to stand underneath the tree and try to cool down before running more errands. I've been here a couple of times to drop off a few packages for a rescue I volunteer for. Because I print the labels online, I use their self serve kiosk to scan in the packages then drop them off at the secure turnstile in the wall. It was easy to find parking as they have a large parking lot. I noticed they also have collection mail boxes that you can drive up to however they were locked. I wasn't sure of the reason since it was still early afternoon during business hours. That was the only downside of my current visit.

I came here while in this area and had to ship some stuff. I handed over my packages to this lady…read morenamed Yoon, she proceeded to throw my packages into the bin behind her and didn't even care a bit, On the packages I put the Please Handle With Care FRAGILE stickers on there so they wouldn't be thrown. I understand people can have bad days but this might have been the worst visit to the post office i had.

They refused to print my return label, even though it was a USPS label. Sent me to Topanga Library…read morefor printing -- the library wasn't happy about printing the P.O. label and said it had happened other times. They graciously printed it for me. When I went back to the P.O. with the label, he wouldn't tape it on my package and said "we sell tape" overall an unpleasant experience. Would it be SO hard to offer the slightest bit of courtesy?

Best little post office ever. The clerks are so nice and they never lose any of my mail, which I…read morereally appreciate. Five stars.