Came in today missing my appointment time thinking it was at 11:45 but was an hour before I asked if it was still possible to come in even though that my appointment wasn't showing on their system from the hour before and the nice young lady wasn't able to catch her name. Let me do a walk-in wasn't a long wait. It really helped a lot as I was a first time for passport. Apart from that, the older lady took her care of everything easily and they both explained it all very well. The service was really amazing. And the value of their work was good. read more

Monday 2/9/26 I arrive at the United States Post Office at 4:47pm and was STOPPED at the door by a USPS employee telling me they are closing early!!!! Meanwhile there is 3 customers in line and 2 employees at the counter tending to customers. I got off work early just to get there to send off a certified check that required a dated post mark and priority tracking. Nothing difficult, typically a 2-3 minute transaction and move on. So I went down the street to UPS store and had to pay a premium. Look, I'm not outta bounds here when I remind people that USPS isn't some independent retailer in our communities providing shipping services. They are a GOVERNMENT agency that should follow the basic rules of morals and ethics. At a minimum provide a "SERVICE" within there hours of operation!!! Is that too much to ask for? BTW i was only one of a half dozen customers being turned away and most of them let them know they were not thrilled about it!!! Shame on the mid 40's looking gentleman who identified himself as the supervisor for being disrespectful to those elderly women who were refused service that afternoon. read more

When did it get so Expensive!!! I'd rather pay UPS and have them pick up my package from my home! I feel sick..I paid more to send my Granddaughters gift than the gift itself, I would have just given her the money. My fault, I shouldn't have sent my caregiver..I would have Not used USPS. read more

This is the worst post office I have ever bin to the workers here are so rude and disrespectful while I was there i witnessed the postal workers disrespect 3 older ladies that were in line ahead of me ! This is the worse service you will get ! They also don't take walk ins for passports! read more

This is ridiculous. I came to this location because it's close to my house, but it is always closed. If you go to torrance or even Hawthorne, they are always open. What's going on at this location read more

US Post Office - It is 2:30 pm and the post office is closed until 3 pm for lunch. This is a joke right. - Post Offices Near Me - Los Angeles, California

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Horrible . They are so slow only have one clerk and they take their time. They close early sometimes and when you ask them what others ones are open they act like they don't know or just ignore you. read more

IF I COULD GIVE ZERO STARS.... The passport lady (never got her name since she never even once looked at the line of people she was to help) is the most useless pos in this joint. Didn't show Monday which is when my appointment was, didn't show Tuesday AND now that she shows up on Wednesday, she's just walking around smacking her gum not doing a damn thing. Comes out once to help ONE person in the hour I was there waiting with like 20 other people (not an exaggeration) Some people seriously don't deserve their jobs. If you need your passport DO NOT GO HERE. As for the rest of the losers there... rude with attitude, slow, deliberately unhelpful, filthy. Avoid at all costs. read more

Line always long with one worker. Be prepared to wait at least 30 minutes during peak hours.

This office has a group of the most disgusting, the most vile, the most unethical human beings working there. I'd been expecting my IRS check and received an informed delivery email showing the check had been scanned, processed, and to be delivered that day. The carrier came but no check was delivered. We checked the RING camera and it showed the carrier taking a text break on our porch and then placing his phone and followed by an envelope into his front breast pocket. After view the video over 10 times and having others review it as well, I went to the Wagner Branch location, escorted by my mother, where the carrier worked out of. I brought my concerns to the front counter and was redirected to a carrier manager at a barnyard door. The woman who opened that top half of the barnyard door would stop smirking throughout the duration of me explaining my concerns as if she wasn't taking anything I was saying seriously. She left for a moment and came back claiming the carrier on route didn't have the check. I later found out from a USPS employed family member (also a carriers for USPS) that mail carriers can not be contacted on route. The supervisor kept smirking and every concern I stated was returned with a sarcastic and/ or patronizing comment. I reported the incident to USPS customer support the next day (Friday). Customer support began an investigation that Friday. Saturday, the same mail carrier came to the house, rang the doorbell and informed my mom that the check was at the Wagner branch location and that I would need my id to pick it up. We went to retrieve the check (again escorted by my mother), stood in line at the counter and again was directed to the barnyard door to speak to a supervisor. This time it was a man that met me at the door. He asked me for my ID which I presented, and then under his breath, questioned me if I was the person that accused his carrier of stealing an IRS check. I replied, yes, I was. He attempted to chastise me in that moment, but I cut him off before he could finish and explain to him that I didn't want to argue, and that I was just here to pick up my check. His response was sharp, abrupt, extremely painful. The told me to come back Monday as he abruptly slammed the top half of the barnyard door on my pinky finger that had been resting on the top of the bottom, half of the door. My finger had already been broken from a previous incident, but the x-rays after the postmaster slam the door shows that the fracture has completely displaced it fractured shard away from its previous position. I called Inglewood PD for help, but the postmaster told the police that the check was never there, put on that I was there cause a public disruption, despite being directed to go to the office by the mail carrier to retrieve the check. Inglewood police refused to help suggesting that I TAKE USPS to CIVIL COURT to retrieve my IRS REFUND. At that moment I lost all sanity and common sense. The conduct of both the Wagner Branch and Inglewood PD caused me to lose my nerve. Panicked because of the financial situation I was currently in, I nearly got arrested by the same officers that I called for my transgressions due to the responses of both the Wagner Branch and Inglewood PD. I never received my check and my thing is, if he/ they didn't steal it, then why wasn't it delivered to the house like it was supposed to have been. it wasn't certified mail and it didn't need to be signed for. I had to change my mailing address with the IRS and the state tax board just for me to receive my refund. I filed in March, was scheduled to receive my return in April but had to wait an additional 6 weeks before the IRS could cut me another check. This was absolutely insane and the entire Wagner Branch needs to be investigated. read more

The staff was fine, they had everything I needed to ship my packages out. Did they go above and beyond no, but they were kind. I had my packages and postage already set to go and made it super easy for the staff. read more

This post office, wish I had good things to say; I don't mind that it's just one clerk behind the desk at 12:15 pm, but there are other ones that are pacing around doing not much. One of the ones pacing stops, looks at someone in the line and laughs and I can hear her say, "look at him looking so angry" and she just stands there laughing (not me, another customer). While I write this, 3 customers in line have walked away mumbling that it's taking too long. read more

This is my second review. I've decided to just drive to another post office moving forward. I stopped by at 4:45pm today only to be told they were closed (the hours are 9a-5p). When I asked why they closed early the woman at the door said it was because they only had one clerk. You never know what you're going to get at this location. read more

Zero stars!! The ladies here are very rude and not very kind at all. I will NEVER go back to this post office again in my life!!!!!

Mail is being misdelivered!!! 107th Street mail is being mixed up with 105th Street!! Regular carrier on limited duty and giving this part away causing constant poor service. First class mail being let in the wrong mailboxes!!! read more

Hooray and Hallelujah for Wagner Post Office !!..I would like to compliment the Management at this USPS branch for hiring and training such a wonderful staff of human beings. People who come to work dedicated to serving the public. While I am giving them "5 STARS", if I could give them "10 Stars" I would gladly do it. I have had over the years been B"LESSED" to lived in the district that they serve. I can attest to their suberb attention to detail and "getting it Right" conduct. I applaud the positive manner in which they apply their professional duties. I'm a SENIOR CITIZEN and i appreciate the fact the friendly staff is ALWAYS: Polite, Professional and Patient. Today I was servered by "Katrina" who maintained their high Wagner USPS Branch Standards. I salute all the staff from : Carriers, Clerks. Handlers, Managers and others who serve the community ...We need what the WAGNER BRANCH USPS GIVES US ON A DAILY BASIS. Sincerely, Phil Fixico read more

stick to mail.! your couriers have to be tired of being mail carriers and pkg delivery drivers.! if you expect them to do double the work, pay them double the pay.!!! this is why customers do not receive their packages.! the work load is on overload and you all expect them to do two hours on an uncovered route when it is hard enough trying to cover their own. this is just why youll cannot locate my daughters certified mail. you have no clue where it is.! a driver said that they attempted it and left no slip or tag confirming that they even came.! we have a new driver every other day.! please for the sake of stress,workmans comp, your retention rate.!! get it together. and better yet, find my daughters mail.! good grief. drivers don't have to "van scan".... you'll don't put location scans? how do you know where stuff is?!?!? please help your employees help us as customers. read more

They suck. They sent my certified letter back to me because it didn't have an address. They are the worst. Our taxes pay for this? Don't go to work high ladies! read more

This post office is the worst. Usually hella bad attitudes, and super non-chalant and lackadaisical employees.

Abysmal. Rude with attitude, slow, deliberately unhelpful, filthy. Avoid at all costs.

I've been going thru hell living in this post office area we don't get our mail I signed up for informed delivery and it say you getting mail today and I never received it I've went up there nothing over called nothing who can help us when this happens read more

US Post Office - Post Offices Near Me - Los Angeles, California

I really think that USPS genuinely doesn't care about the people in this neighborhood and it shows with the way this post office is ran. First off it's understaffed but let's be honest that's the post office across the board but this office is really dingy and outdated. When I drive across town to aviation it's a brand new office that's bright and clear. They have self service machines the hours are better and longer, I guess because they like that community over there better. This office is dimly lit, the priority boxes are never stocked like it should be, parking is terrible, staff look drained of all hope and you lucky if it opens on time. One things for sure they're going to stand next to the door counting down waiting to close. Long lines all day with one maybe two people if your blessed and highly favored. What makes me said is the fact that majority of the customers who frequent this post office are majority elderly black people and they deserve better than this. Oh you thought I was finished!!! They also deliver my mail and you guessed it!! Inconsistent as most people child support payments. If my mail man (God forbid) gets sick Jesus Christ himself has to come down and tell someone to get those people their mail because nobody else wants to do it. This place is out of order the postmaster here must be Homer J Simpson. read more

I wish this thing had a zero review but first off this is the worse place ever to go to if you need to pick up or send a package or mail out something the staff is disgusting and have a stinkkkk attitude with all customers secondly they lie about not taking ups packages when I contacted different post offices about my package and every one told me that my package was at this location listen I'm not even one to right a review but they definitely need to shut this place right down it's going to the dogsss with those stink employees read more

I give it no star at all. The worst post office by far. Had an appointment for passport they tell you to arrive 10 minutes prior to appointment only to wait around for 40 minutes because the passport agent went to lunch. Then there is like 15 + people in line with only one window open. The attendant is obviously not in a good mood yet that is not the clients fault. This is not the first time this happens though it's a normal situation. Other times the workers are having a full blown conversation on their phone (AirPods) where you have to repeat yourself multiple times and still get an attitude. Sadly this is our tax dollars at work. Now we can also talk about how disgusting the office looks. Trash everywhere because no one seems to care about the cleanliness of this place, it almost seems like it's going out of business since there is always a shortage of supplies. Management needs to do something to make things better. read more

Worst post office ever! They continue to tell customers that they do not accept packages from ups when in fact they do accept sure post packages from ups. Incompetent staff tells you your packages are not there when in fact they are, then they get sent back because they were not picked up?!?! Ruined my children's Christmas 2 years in a row. The only apology they give is that the staff is not trained properly. Very disgusted at this tacky business establishment that has terrible business practices and no concern for its customers. But of course this is the norm for under privileged neighborhoods smdh read more

I do my business here all the time. There are a couple of post offices I could go to nearby. This one is my go to! read more

They closed their doors at 12:30pm when they're supposed to be open until 5pm. How can you afford to turn customers away when your industry is imploding? Ridiculous. read more

Who the hell is in charge of hiring these people? This post office has the worst people working for them. They are so rude, SLOW, bad mannered and ignorant. The worst part is their manager Uco Johnson is the worst of them all. I ask to speak with him regarding a matter and instead of coming to our assistant he sat as his desk and played with his phone (his desk is 5ft from the window) I'm literally looking straight at him as he purposely makes me wait 10 minutes before getting up. Then, he approaches me with a "what is it"? kinda of attitude. It's sad to say, people who don't deserve good jobs have one. These people are so sad and miserable and not to mention horrible at what they do. After the worst experience ever, I had my husband come down to pick up our mail that was being held. After my husband also complained, their worthless manager told him to "get a PO box" if he didn't like their service. Lazy incompetent worthless staff here. read more

US Post Office - Incompetent manager with absolutely NO customer service skills. - Post Offices Near Me - Los Angeles, California

Lady on the phone / behind the counter is absolutely RUDE . Refuses to help you with any questions and has a very nasty attitude . I called in to ask her if they have dimensions for the boxes they sell or just more information in general and the lady was extremely rude and did not want to help with anything . AVOID THIS POST OFFICE read more

worst service ever from Sonja. she walked away for her window and never came back. I got in line again. She was not helpful.

Worst service ever and the lady had an attitude for no reason and would not help. Would not recommend this place to anyone. Need new people there please get rid of those lady with that attitude. 0/10 read more

This Post Office need additional help. Which Post Master is assigned to this location ? Somebody please tell me. My daughter have been in line for 55 minutes. Today is July 31st. There is only one window open. COVID 19 should not be factor. Seriously!!!!!!! read more

Zero stars if I could . Y'all are ruining my business. No matter what fucking time I bring my packages in they NEVER go out the same day. AND y'all ALWAYS have the nerve to close an hour before actual closing!!!! Shit is so aggravating. I've had packages lost, tampered with and sometimes not scanned for weeks just sitting there!!!!! Y'all ALWAYS got a stank ass attitude like somebody forced you to work the job you have. I just don't get , y'all got good ass jobs , don't have to work on Sundays , get off early on Saturdays , get holidays off , paid sick leave and vacation , discounts every fucking where !!!! , unionization, medical & dental benefits, 401k retirement plans and get paid better then most but y'all still wanna act like you shovel piles of shit for a living & forced ya ass to do the easy ass job YOU APPLIED TO AND ARE GETTING PAID FOR. Ignorant. All of y'all up there. EVERY SINGLE ONE. Please fire all your ungrateful ass staff members at this location and hire people that will be happy to serve the people THAT PAY YOUR DAMN SALARY. I have been dealing with this for at least a year now and if I do not start to see changes I will be forced to go to the BBU or even sue for fraudulent activity including opening investigations for stealing. I've had it fr. read more

Right now Im standing in this long line. With only one employee working at the window. Ridiculous! They need more employees.

I can't speak well enough of this location. I just wanted to update my review to say that the cashiers do very well here as a team but they are even more impressive with just one cashier working the line. Sonja was the team member that did my transaction and what impressed me is the fact that I arrived close to the end of the day and you would think she would have a bland attitude towards the customers but it was actually the very opposite. While standing up for to the side to fill out my money order I paid attention to the time of voice the cashier's use to call the next customer. They were very polite. I say they because by the time I was done finishing my business I seen another team member working the line and she was just as polite. Things that would normally annoy a post worker didn't cause these employees to flinch. I love coming to this location. They are an example of how you should handle business. I wish they can train the employees at the 83rd and Vermont location. I say that because I had to leave that location only to drive way over tho this one for good service. read more

Went in yesterday for my passport appointment. The lady that helped me was very nice and sweet. I did not get her name but she was a sweetheart. Yes the wait is a bit long. But she was very professional. Doing a good job with the whole 6ft apart. read more

The more places I visit in Los Angeles and Inglewood, the more I learn that customer service really doesn't exist. I've never been to a post office as gross and old looking as this one.. And geez it's chaotic. The line went kind of fast but the clerks seem to rush you and act like they hate their jobs! They need to hire new younger people who would appreciate a good job.. The clerks act like they're doing you a favor by doing their job! This place could use a renovation and organization! Note to self: next time you need to ship something, buy groceries, or interact with other humans..go to a different neighborhood. read more

Saturday morning was quick and easy! There were 3 people ahead of me, but everyone was very speedy. The lady at the window was very nice. read more

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Do not use USPS for big boxes use ups or FedEx instead these people only want to deliver letters I was expecting a box to be delivered and they instead decided to not knock or say anything and just leave a note saying mail box is full and it would not fit in, I had to go pick it up to their station. read more

I normally receive packages directly from Amazon or Fed Ex...NEVER had a problem! Either the mail carrier here stole my package or delivered to the wrong address. Either way. My package wasn't delivered and it was a Bday gift for my Son. I'm highly upset and no one is doing anything about it. SMH! read more

cashier was nice and helpful i got what i wanted quickly. the service was decent, not the best but definitely good!