Anthony was a great help! Thank you for helping me and my fiancé with our heavy shipment…read more Anthony took the time to bring out the dolly and help carry in our big heavy box. Nowadays you don't get this kind of customer service so I wanted to make sure he got a shoutout on here. Thank you again!

Paid for an overnight package delivery and 4 days later still hasn't arrived. Called and was told I…read morecould get it for pickup. Show up to this location and was getting the worst customer service. She just stood there blinking at me and refused to attempt to pick up package. Stated it's too much work. Asked for her name so I could report her and she refused to give me employee number and legal name. Will post her here instead hoping the manager realizes that some people should get trained before hiring.

Always a great experience! The people who work here are polished, smart, friendly and competent…read more What a great group! Did you guys know that you can return stuff easily nowadays? All you need is a box and a QR code! I've been in this store 4 times in the last 6 weeks and I HATE returning things!

I had an appointment scheduled today at 9:00 a.m. for my fingerprints. When I arrived, Imelda…read morerefused to assist me, stating that no one was available to take my fingerprints. I explained that I had a full schedule of back-to-back meetings and had already canceled my doctor's appointment so I could return later if necessary. Despite explaining my situation, she refused to accommodate me. I returned at 11:00 a.m. and ended up waiting approximately two hours before my fingerprints were finally taken. While I was waiting, I asked Imelda if the person who takes fingerprints had arrived. She replied, "That's me," and explained that she hadn't been able to take me earlier because she needed to help other clients. I understand that other customers also need assistance, but I was a customer with a scheduled appointment. If appointments cannot be honored, then they should not be offered. I rearranged my work schedule and canceled a medical appointment based on the expectation that my scheduled appointment would be respected. This experience was extremely frustrating and disappointing. I hope this feedback is taken seriously so that other customers do not have a similar experience in the future.

Horrible and the worse customer service I have every experienced. Fees are extremely high and they…read moreare lazy. Do not do business with this place. I'm surprised because they have always provided exceptional customer service in the past. Please fire this staff immediately.

Always love to support local black owner businesses, but c'mon with the credit card surcharges! I…read morepaid an extra $2 just to use my card on a $30 purchase. Wow. Just lost one.

Althought this UPS store is 35 minutes away it is the only local one we have near us. We return…read moreeverything through here and returns for Amazon. They are a high volume store it gets busy but at the same time folks come in and out of here within minutes. Service is fast and friendly. There is plenty parking it is in a big plaza.

Edgar was great on helping me email the label for my package and helped me close the package. Very…read moregrateful. Wonderful service. This is my 2nd time I go to this UPS store and he is so willing to help and patient.

I went to the FedEx Ship Center and had a very smooth experience. The gentleman working the counter…read morewas very friendly and helpful. I really like that this spot is right next to a large FedEx facility, so you know you are right at the source. It was not very busy when I came in, which I appreciated. I was picking up a package. He took my information, went to the back, grabbed it, brought it out, and I was on my way. The place was very clean, well supplied, and organized. There was nothing I could complain about at all. Afterward, I looked at their Yelp page and saw a lot of really bad reviews for this location. I am sorry that other people had those experiences, but that has not been mine. Each time I have come in, they have been friendly and things have gone smoothly. I do not see any reason not to give this FedEx Ship Center 5 stars. Everything went very, very well.

Didn't know this place existed. It's conveniently located. Has ample parking, no lines and quick to…read morehelp customers. Appreciate the quick in and out.

Sh*tiest post office ever. They're always closed at random times anywhere from 12 to 2:30 for an…read morehour lunch break. The last two times I came here they weren't able to process any packages. Service is garbage and they only have one person working so if theres a line expect a long wait.

They need to do better by opening on-time after been told they open at 9 am smh it's 9:09 am…read more Disappointed

Great service and they were very friendly,y and efficient. The parking was in a private lot. Good…read morevalue.

You have typically been great but today I called (4/23/26) and the woman who answered said she was…read moreclosing in 10 min. I said I was on my way and going to try and make it. I called at 6:20. I got here at 6:26. She had already locked the doors and wouldn't come let me in. I only had package drop offs, didn't even need her to do any actual work. Not cool. I understand wanting to close on time but if a customer calls and says they're on their way and you close early - Not cool. I also called at 6:27 from outside and no one answered the phone. Manhattan beach location.

The Baseline: For a printing and mailing center the business should have great service, good…read morestaff, and ability to find solutions to any issues. Service Requested: I had some 3x5 cardstock flyers made up for the local Wiseburn Educational Foundation Rock Around the Block that I gave a file the night before and picked up the morning of the event. The turn around was great! Sheidy and Mariah helped me size up my print to make it look great. Great team members! Quality: Professional quality prints and were cut to size. No extra work on my part so I was very satisfied. Value: There was a special running for the prints and I got a great value for the advertisement flyers to hand out. Paid under $300 for over 500 3x5 cardstock color flyers cut to size. If you think what that would take on a home laser printer and time on a cutting board you will realize what a Great value this is.

Do not have your items packed or shipped by FedEx, especially not at this location. Recently, I…read moresold an $800 turntable on eBay and decided to ship it with FedEx. Their "FedEx Office Packing Pledge" states that if you have fragile items, at FedEx, "You'll get the right solution, along with the ultimate peace of mind" with "Packages packed by FedEx Office team members at a FedEx Office location". Additionally, they state, "In any event, FedEx liability for fragile items, items of extraordinary value, and other items whose market value is difficult to ascertain is limited to $1,000". However, when my turntable arrived at the customer significantly damaged, FedEx refused to honor that commitment. The turntable plastic cover arrived cracked and broken in multiple areas. Parts were left unsecured, causing damage to the stylus and possibly the arm, which is needed to actually play a record, and most notably, the corners of the turntable were chipped on both sides. This is a heavy and sturdy turntable, which means the turntable was either forcefully dropped multiple times onto the corners, banged on something before shipping, or the turntable wasn't protected at all despite their claim of being professionals. When I submitted my claim to FedEx, I went through weeks of pushback and policy loopholes. They stated the most they could refund me would be $115. So now I have to return the customer's payment, and I have a significantly damaged and possibly unusable turntable that costs $800+ to replace, in addition to a $250+ stylus. Again, I paid for FedEx to ship and package the product, and paid extra for fragile item shipping. And still they refuse to support. It's shameful that such a big company makes these grand promises to provide great services, and when they fail, they refuse to take responsibility and leave the customer paying for their mistakes.