Never seen bulletproof windows in a USPS location. Place looks gloomy and depressing. I felt very unsafe even though the neighborhood is ok. Workers look unhappy. Not the best location imo. I'd rather go to another location. read more

No Explanation, the attitude from the lady was awful that worked there. She would cut me off when I was speaking. DO NOT GO HERE NOT RECOMMEND read more

If I could give it zero stars I would , the lady was mean and gave an ugly attitude wouldn't recommend coming here. Not only did she give attitude to me but to the lady in front of me. read more

0 stars. Honestly, I had to stop coming here because the clerks are always so rude. I do not trust leaving my packages there because the clerks do not care what happens to them since they leave many packages there with easy access or being stolen and take forever to collect them into a safer area where they are not at risk of being stolen. The clerks are always so rude. Never greet you when you go up to the window. Once you go up to the window you are immediately greeted with an attitude and a stare that tries to be intimidating. I have been answered rudely when asking a simple question since I just started sending stuff out. I have came here several times but stopped coming here even though it's walking distance due to how rude they are. I used to have to come in with a mindset that they are going to be rude and give attitude. They know they cannot be fired and can get away with anything, including being extremely rude to EVERYONE for no reason. I've seen elderly be spoken down upon even though they are kind to the clerks, they talk to them like they are dumb. I do not recommend coming here. They need to change the window clerks here, but they never do. read more

They need to improve everything Especially customer service they are always rude when asked for any help read more

Some people should work elsewhere, they clearly don't understand the meaning of getting paid to do their job- on to the next location, hopefully they have better customer service there. #StayAway read more

I stopped going here, despite its convenient location. You can tell, by the way the clerks' attitudes are towards you, that they clock into work already irritated, like they are fed up with everybody's bullshit, and they take it out on the customers. A lot of the negative reviews here prove my point. I occasionally sell on Depop, and I prefer using QR codes to have labels printed for me when I don't feel like printing, but based on past interactions with the clerks, they do not scan packages or print receipts, so I won't even bother asking for labels to be printed out of fear of being yelled at (and I assume that the clerks probably have had multiple people ask them to print labels before). I will no longer go to a Post Office that doesn't have a Rapid Scan or Self-Service Kiosk, unless it is located in a nicer neighborhood with friendlier clerks. On top of that, the lobby never has any shipping boxes or packaging supplies, only very few Priority Mail boxes. read more

If I can give them a zero I would. This lady legit made me buy tape to post on strip in my small box. Knowing dam well she had some on her desk. This ridiculous I could just imagine what they do to other people in this post office. The customer service is out of control here they should really do something and reevaluate their staff. read more

It amazes me why the female (assuming) employees who choose to work here have such an indignant attitude as if everyone who comes here is doing them a disfavor. This is the dirtiest usps shop ive ever seen. It's as if these bottom of the barrel employees were all trained with the Pop Copy training manual from Chapelles Show. No one besides yourself forced you into the service industry! read more

The African American cashier was extremely helpful. There was a problem with getting the return mail for my letter. I don't know her name but she was very solution oriented while being very pleasant. Unfortunately the environment in this location was not pleasant. read more

I fully believe these people are paid to be the worst at customer service and to have attitude. Every usps has the worst cashiers possible but this one takes the cake. I come here almost every morning to drop packages off some mornings they don't utter a single word to me others it's full of attitude and disrespect. If the world is moving towards AI let usps be the first to replace all workers with it. read more

This has to be one of the worse post offices in Los Angeles the workers are rude yelling at customers. Customer service is horrible I've been seen such mad and angry employees literally yelling at customers just because they have a questions. Someone above needs to come in and train and educate these employees on how to treat customers. So sad to see it makes everyone uncomfortable. Every time I go . Either the workers are on the phone while assisting customers eating or yellling . Please get this fixed and the only reason why I gave it one Star is because I had to . read more

Wasn't going to say something but your worker Antoinshia #87 (09/30/2023) was a disrespectful associate. Instead of helping customers, which was only three of us. She decided eating between each page was necessary. I am pretty sure the USPS gives you a lunch break and an area for you to eat. And when you looked at her like "c'mon" she said, " put your own paper in the envelope, this is not ups, get back in line, and will shout with food all in mouth, next" Food particles hit the window screen. Great job with covid still going around. Between the saliva all over my priority items and stating you will hold items, it is no wonder why this location has poor service and poor reviews. If this worker is a representation of the company and its values, then the corporate office needs to shut it down, and the residents can go down the street to Gage Avenue and Central. Please Antoinshia have better communication with people instead of showing your tonsils the whole time, you can eat in the back, it is not that serious to devour your food like a hog in front of customers. Show some class. Victoria read more

LIARS!!!!!! Do not go to this post office. Told me they do not give receipts with tracking numbers. I asked when they started doing that and the worker (female of latin descent with wavy hair) told me the postal system stopped doing it for awhile. I asked to speak to a supervisor because I knew that was a lie. She went to get a "supervisor" then returned saying she could do it for me . Hope my package doesn't go missing for me making her do her actual job ! read more

After reporting the clerk who was very rude, I actually got a response from a representative. Please request that people's rude behavior is documented or they will continue to abuse patrons. https://emailus.usps.com/s/personnel-inquiry read more

US Post Office - Response to my complaint. - Post Offices Near Me - Los Angeles, California

The black girl name Sandra that was working today (9/25/2020) was abusive and scary. Yelling at customers and refusing to do her job. She's so unprofessional and irresponsible of her duty. I was helped by the Mexican girl, she was also unhappy but she was much better than the girl with the badge name "Sandra". Sandra was just disrespectful, listening to music and talking on the phone rather than helping people. My question is, does USPS give 2-3 weeks of shadow training to their employees? She was just ratchet and ghetto. She doesn't seem like she had any training whatsoever. She thinks she's at home. I would never come back to USPS. I'd rather pay a bit more at FedEx or UPS and receive respectable services. FedEx and UPS are so much professional and helpful. read more

Our mail doesn't come till 8-9pm! It's ridiculous that it comes that late.Sometimes my block has to wait 2 days for our mail. something needs to be done read more

Worst on phone service I called to ask about a packed the was requested to pick up at post office I obviously call my designated post office And the woman that answer was already being rude she asked for tracking number ( in a very rude manner ) I give it to her explain to her what the email said Now I'm just informing this woman for 1 the information she was asking for, 2 the information that was given to me She continues to ask me question with a ride attitude /tone IF YOU'RE GOING TO WORK FOR THE PUBLIC AND CUSTOMER SERVICES GET CHECK YOUR VOICE OF TONE AMD THE WAY YOU TALK TO OTHERS OR DONT DONT WORK IN THAT LINE OF WORK !!! PERIOD ! I didn't even get her name she hung up so quick she's from this post office read more

This place is the definition of RACHET. Workers say that they cannot SCAN any packages so if you sale stuff through eBay or any other websites they obligate you to drop of when and good luck with your package getting delivered. It is sad to go to a post office and being also discriminated because of your color. read more

US Post Office - This place is the definition of RACHET. - Post Offices Near Me - Los Angeles, California

If I could, I would give this place a ZERO. The women who work there are nice but they are always alone read more

US Post Office - 4 windows but always just 1 cashier. ALWAYS a loooong line and it's always filthy. Whoever manages this place should be fired!! - Post Offices Near Me - Los Angeles, California

All of ladies except the guy with the beard have horrible attitudes & on top of that don't do accept passport applications. Asked the Latina with crooked teeth if she can check my application is filled out correctly & said 'idk I'm not applying for it' read more

Been given attitude from all the women employees here as if they hate their job. I stay away from here on weekdays because of he long lines and shit service. Only dropping off pre paid packages here on saturday. Avoid or go to the fruitland post office. read more

This specific post office irritates me because they always seem to find a reason to send back my package that I'm trying to send out to my buyer. Yet, I go to any other post office besides this one and not a single problem comes up. Never coming here again. DO NOT RECOMMEND! INEFFICIENT POST OFFICE. read more

I'm a local and I've been coming here for a couple of years to purchase stamps or pay shipping cost. Let me break down the BAD and the GOOD for those who decide to pay a visit. BAD: To start off...I've been to many USPS facilities but this one has to be the worst in appearance. I haven't received bad customer service (bad attitude) yet but I have seen bad service given to others. Also, this location never has any shipping supplies. When you ask they usually say they only thing available is whatever is out there, which is ABSURD because there's never anything out there to begin with! It seems like they don't clean or stock the place up on a daily basis. To put into perspective I was the last customer and the first the following day... nothing had changed... FML. It shouldn't take much to do a quick clean or stock up since it's a relatively small location! The last thing that bothered me about this place is how they handle PRE PAID packages.... they don't. I left my package on Tuesday morning and it didn't get processed until FUCKING FRIDAY! My best guess is that they take out the packages when the drop off gets full. This is really bad if you are a seller (me), because it delays your delivery time significantly! This leads me to believe that employees don't take initiative in doing the right thing. GOOD: My favorite employee doesn't work at this location anymore. Therefore , there is absolutely nothing good about this place, but I will keep coming back only for convenience. read more

Tiffany is really rude. I stopped by to drop off a package on 2/22/21 around 1pm . Immediately as I got In line I was told my package was not going to be scanned by her and when I told her I need a receipt she said she would scan it but would not give me a receipt and then would not even scan/accept my package because the label was dated for the day before tossed my package on the counter and tells me to leave it in the drop off section. read more

Go anywhere else but here the a hole employee's here need to learn customer service. They are f-ing rude AF. It's not my fault you work here or what you have done with your life, if you don't like your job go find another one. Can't even ask a question with out the MF talking shit F this place. read more

Unpleasant!... literally felt as if they either lost or hidden personal mail I've had put a 'Hold' from certain dates no more than 7days. Till this day I'm still expecting a check of about 1K!.. might be because of how I've noticed their unpreparedness which rises these type of concerns or doubts. Other than this it was not much of a wait at this location. My personal mail had a rubber ban wrapped over it. Hopefully they get proper training or maybe more staffing to help organize and sanitize the Post Office. Thanks very much however. read more

I wish I could leave no stars the women in here are beyond disrespectful, talk to you with no respect, rolling eyes, they act as if they don't wanna be there how about y'all quit or move somewhere else where your working is full of Latinos some who can barely speak English try being a bit more patient or get a customer service class because because what I experience blew my mind!!! Usps needs to do a better job hiring because no reason should anyone feel disrespected if they need help and that's their job to help read more

I walked in to drop off two small packages. I waited in line to make sure the worker gets my packages as I dont trust how they let the drop off box pile up and anyone can just walk in and take a package or PACKAGES! So as she took my packages instead of greeting me back like I did, she tells me "next time drop off them off by 3. It was 3:32 and the post office closes at 5pm, so why do packages need to be dropped off by 3pm??? I went ahead and asked her that question and gives me no answer. Instead she points at a sign handwritten by them, not from USPS. It's not the first time I have received this attitude from these people. They are lazy and miserable. Their faces show it. read more

US Post Office - Last collection is at 5pm not 3pm. Don't let them fool you. - Post Offices Near Me - Los Angeles, California

They do not scan packages past 3:00 pm , who does that ???? I have never heard of that policy in any usps office !

This place is the worst, just save your self some time and go somewhere else,, people have attitude and they really don't care.. which is fine, but I had a flat rate package and they charge me an extra $5 dollers, I always take it to different post offices, but right here they did that I don't know why.. never coming back read more

No stars. they look arrogant. Not everyone of course but most of them. They work so slow, I think they do not care about customers. I do not what reviews are for, nothing change even with a lot of not good feedbacks. read more

The worst post office ever.. how are they still in business??!! I avoid coming here at all cost, but sometimes it's convenient since its relatively close to where I live... The ladies here definitely hate their job, they have a very ugly attitude, they take their time helping you. They literally leave you standing there waiting while they talk to each other and laugh their asses off or sometimes they wonder to the back to do who knows what! People, do yourself a favor.. Avoid a sour time and go to a different post office read more

I've been here multiple times never once had a problem until this morning. Not sure what her name was but she was African American with a little bun. Not sure what her issue was this morning, but her attitude was beyond me. She didn't help me nor anybody else in front me me. Can you just do the job your paid to do?! Damn. Had to go to a whole other location. Check your employees and they attitude please. read more

Y'all are full of shit my package was suppose to be here yesterday I literally live down the street and my package didn't get delivered today I been standing at the fucking window and y'all talking about some failed attempt bitch y'all never fucking came read more

I go in the post office and this worker named Sandra is just rude and poor customer service. I wanted to drop off and told me it was over at 3. I ask her questions and ignores me and as I'm leaving decides she wants to curse at me telling me to leave. Just horrible staff member always has attitude with everyone every time I go there. Only reason I gave this a one star is because I can't leave a no star. This type of person should not work in customer service, just miserable awful attitude. read more

Someone burn this post office down or clean house with the employees, absolutely worst customer service I've had anywhere. Always giving me the run around With missing packages and supervisors that are never around to do their job, horrible fucking service. Burn this shithole down or clean house read more

Worst customer service I've ever experienced. Katrina was so unprofessional. She has such a horrible attitude toward the customer. She gave me a number to call to get a master lock installed on an apartment mailbox I replaced and when I called the number it was disconnected. When I went back and told her she gave me attitude and said that was the number and there was nothing else she could do. Not until I pressed her more that she asked her Co worker and gave me two other numbers. I was finally able to talk to right person to make an appointment. It felt like I was pulling tooth the way it was so difficult to get a number to call. Avoid this place if you can. read more

They keep delivering packages to the wrong address. I have received packages that belong to my neighbors or people in other blocked near by. I am afraid of buying things online because I just don't received them. I think they keep losing most of my mail by delivering to the wrong address. read more

Very bad customer service and unprofessional employees here! This needs to be shut down or they need to train these employees again or better yet fire them and hire new ones! Girls walk around like they own the place and like they at home. If you don't like your job then quit don't take it out on the customers you are just making the place look more messed up. read more