Lien and Dawn were fantastic, they spent time explaining everything in detail. I appreciate their…read moretime and the air conditioned facility is clean and secure.

So I was in a bit of a jam and rush as I did not anticipate being in need of storing my belongings…read moresomewhere any time soon. That was until my brother up and moved out of the unit I had subleased to him without notice. I had minimal time to remove the few large items and boxes of mine he left behind. Fortunately, i received a response from the kind people at Storbox the only day I had left before the land lady was going to have everything junked. I feel terrible for forgetting her name but the very courteous, professional woman at Storbox that greeted me was a real life saver. It was late in the day, they were open for 1 more hour and she was able to go over contract details, storage unit sizes/prices and standard grounds procedures/protocols so efficiently that I was still able to return to my new unit within operating hours and achieve my goal of having all my items safely and securely relocated by the days end. There are multiple storage location options in Pasadena but Storbox was the one to come through in my time of need and I can confidently recommend this location without a doubt.

Service at this UPS is outstanding. The service they provide for express package deliveries is…read moreexceptional. The value for services varies from high to low depending on what service you need. I needed to send an order return of some hats I purchased back to TEMU and it was very easy.

Great service! Clean, organized store. Staff was friendly and knowledgeable. I only waited 5…read moreminutes to process my return. Only down side, parking lot is shared with Vons , Chase and other businesses. Give yourself time to find a parking spot!! I enjoyed my experience and you go back again.

Alma Cecilia Mondragón Luna is the most wonderful, kindest, professional, and fascinating person…read morethis company has ever hired! I could not be more pleased with the interaction we had today, as I decided to stop in merely to see what's available. Instead of a dry cut-to-the chase experience, I got a person who was ready to share their inner light with me through the simple gift of conversation. The world needs more people like Alma and I hope Public Storage realizes it because they have a gem on their hands. She could be designing clothes for the highest corners of the world but instead she is here, helping the little people like me make more sense of their lives. This year I experienced heartache & divorce, which led to depression, loss of self and losing my job. With no income I had no choice but to sell my house and will be moving into a friends office temporarily until I can get back on my feet. Today was my first day back at work after 7 months of no income. Some money coming in just in time for me to open this storage unit with a credit card. You never know what a person is going through. Today I needed Alma...maybe tomorrow you'll be the one who needs Alma. Give This Woman A Raise!!!! THANK YOU Cesy!!!!

This used to be a great business! The new owners or property managers are AWFUL and don't appear to…read morebe on site ever, including during business hours weekdays or Saturdays. I was locked out twice- left a message, heard nothing the first time this happened, got a very rude call back 60 minutes later the second time this happened. Do not go to property unless you have the gate code, and don't expect anyone to have the office opened either, even if it's M-F 9-5. I also use Pink's Storage in Monrovia- go there if you want great service, friendly staff and pleasant surroundings. We used this place because we needed a storage unit fast. grade F

Rudy, Alex and Eddie were fantastic. They arrived early and moved all of my stuff without damage. I…read morehighly recommend using them.

Alex and Jose helped me move, they were very quick and efficient and made the process super easy…read more Would definitely use this company again!

I go to many UPS stores and this one by far has the best service and I don't know how they do it…read morebut there's never a weight of more than two or three people in front of you it is very well staffed and they are very efficient being a small location they are very efficient in managing their packages parking is street parking only so that may be a challenge or you can park around the corner but it is still a challenge especially during busier times when other stores also have patrons using the street parking as well so be careful with that

This is my favorite UPS store! Whether I'm shipping fun items to my nieces across the country,…read moredropping off items for my online store, or doing my many Temu/shein regret returns, this UPS is my go to! Everyone here is professional and friendly, I'm in and out quickly. If you need anything notarized, they've got your back! He made sure to get everything documented correctly, everything went perfectly. Thank you for having such a great business!

Wow, what can I say? Not a pleasant experience at all, unfortunately. And this was two days before…read moreChristmas. My cousin needed a box for a white elephant exchange and an Apple gift card. This post office had both items, fortunately. There was only one other person ahead of us and the lady working at the counter was exchanging familiar holiday pleasantries with her, maybe taking just a tad bit too long. But whatever. When it was finally our turn, her tone and attitude did a complete 180. This seemed really odd to me, but then again, this is the post office. And I figured it would be a quick in and out; at least that's what I thought it was going to be. Every answer and sentence from this woman was curt and just super impersonal, like she didn't like the fact that we were there in the first place. No holiday pleasantries for us, I guess. And all we did was walk in. Things got worse after that. Apparently the Apple gift card he wanted to buy wasn't working and accepting money for whatever reason. And so she asked us to grab another one. That one didn't work as well. But she had already charged his card. 15 minutes later, after some computer keyboard magicianry, she ended up having to give only partial cash back from the total gift card amount since they didn't have enough cash on-hand in the register. The rest came in a money order that she had to process as well. So now we're being inconvenienced with having to carry around money orders because - for reasons that were really never made sense - the gift cards wouldn't take any money. Another staffer was there, maybe a manager, who had to put in his code in the computer to authorize these transactions. I told him maybe they should pull all the Apple gift cards from the shelves since they don't apparently work. He completely ignored me. Didn't even look my way. In the end, his colleague could barely muster up an apology for a 15-minute interaction that should've taken a couple minutes. I think I may have heard a whispered or muttered "sorry about that" at the very end. LAME!

Jeff at the counter went out of his way to help me, amazing customer service. I went in around noon…read moreand there was no wait. Parking was easy with handicap spaces. They sell supplies and there are mailboxes for rent. It's a good location.

I just used this company to move my mom from the west coast to the east coast. She had lived here…read morefor 25 years and had collected a lot of stuff that she wanted to take with her. Mazi and his team made the move so easy for her. They came to her home, packed for her, and moved everything out from the third floor apartment to be palletized and shipped. Everything was wrapped so perfectly, down to the last light bulb. Her computer, dishes, pictures, furniture, etc. arrived safely, right to her door, on time and undamaged. Further, Mazi gave us multiple options for transporting everything, to make sure we got the best value and price. I can't say enough good things about this experience. Moving is so stressful to begin with, I highly recommend you let Mazi and his team handle your move from packing to delivery so you can relax and take care of the other details.

This shipping company is outstanding and very reliable. We had great service. We shipped a 100…read moreyear old antique school bell from Alhambra, Ca to Miles, TX to their Heritage Museum. They sent us pictures as the bell was being crated. They asked if we needed a truck lift for the delivery which we did. We will definitely recommend this company to all of our family and friends. Extremely satisfied as the bell reached it's destination today.

Will never take packages to this place again. Took a prepaid usps package to Ship District only to…read morehave it not get shipped. Tried tracking it and there has been zero movement. The guy that helped me just told me to put the package behind me on the shelf, which I thought was weird because it didn't feel safe to just leave it there. Someone could just come in and steal it, which I won't be surprised if that was the case and now it's just lost. Now I'm out a couple hundred dollars. Don't bring your packages here.

I was moving from LA to Florida on my own and went by Ship District to pick up some boxes. The two…read morestaff members, Cruz and another gentleman, were really helpful in answering my questions and helped me pick out the right size and type of box for my needs. I walked away with a business card and some info about their additional services available. Later that afternoon, I called Ship District back to learn more about their extra services and they had all the help I was in desperate need of! Even though it was later in the day, the guys miraculously were able to get my stuff and coordinate packing and shipping for me. Not to mention, affordable and tailored to my budget. I'll never forget the great service I received from Cruz and his team and highly recommend their services to anyone! Super professional and courteous.