This is my go-to place for dropping off packages. I can always count on the staff to handle…read moreeverything with care. ::Experience:: The staff is typically friendly and helpful. I've had no issues with my packages, and it's always a smooth process. ::Customer Service:: Most of the team is patient and accommodating, but I did have a minor issue once. I appreciate the warm service, and it's usually quick, which I love. ::Meh Moment:; There was one time when a staff member was very insistent on having me use the self-service kiosk. Despite explaining that I preferred not to, she kept urging me to use it. ::M's Notes:: - Parking lot

I usually come to this store for my Amazon returns. I've come on different days and times and it's…read morebusy and there's always a line. For the most part it goes by quick. Most of the staff is nice and friendly. They help you with whatever you need. I can tell some are frustrated when they're really busy and there's a long line. The service isn't the best. If you need to print the return label it's only $2.50ish. They also have the option for us to do the return ourselves. I honestly haven't tried it. But it's pretty convenient for people who wouldn't mind doing it themselves.

FedExpress Office Printing & Shipping Service Center is located at 1735 East Colorado Boulevard…read morePasadena, California 91106. It is very close to Pasadena City College and very convenient for me. It's a lot cheaper than my purchasing all the equipment and putting it in a small room. I needed to make some copies and fax some important papers. I entered the store and was greeted by a smile and a hello from the staff. I had some questions concerning the multi-purpose self-service machine. I needed to insert my credit card and adjust some settings. My papers were quickly processed. I am very impressed with the training program that FedEx must have in place. There's plenty of parking in the parking lot behind the store. There is also off street parking on the side streets perpendicular to Colorado Boulevard. I will continue to be a loyal customer. I couldn't be more pleased with the service I received.

Small store needed some sizing help kn a document. The employee was so helpful and helped the…read moreprocess. Quiet place, attentive staff. Win win.

Unsure what happened but they were my favorite USPS contracted postal unit in the 626. The people…read moreare friendly and I love the back parking lot. Everyone is always super nice to me and a place I get to practice my Cantonese in person. I got everything done super quick here. Their contract was terminated since this week so gotta go elsewhere for mail drop off now. I forgot to ask if they will get their contract back but it didn't seem like anytime soon... However, they will still be selling stamps and their PO boxes will still be receiving mail for mail box customers! So I will still be coming here for whatever services they still can provide now!!!

They used to be a USPS contract site and I would use them for my USPS package dropoff location…read more Staff were super friendly and efficient. I'm not sure what happened to the USPS contract, but hopefully they can get it renewed.

Recently moved to the area and found they're my local fedex shop. I only had to drop off a package…read morewith label already paid for. They were quick and efficient with two guys working the counter to get through the line that formed. I think I was in and out in like a minute. Parking is pretty easy in a shared lot which doesn't seem like it'll get too busy most of the time

Excellent service that went above and beyond. Jason and Kim were so friendly, helpful, and…read moreproactive. I want to keep coming here because of how they treat everyone in the building, whether they met you before or not.

The best thing there was no line and they were so fast and they were very sweet and helpfulread more

I had a very frustrating experience while processing my children's passport applications. The…read moreemployee who handled our case was rude, dismissive, and failed to provide the correct required form (DS-5525). Instead, she simply told me to write a letter explaining my circumstances. A whole month later, the passport processing center contacted me and informed me that I actually needed to complete the DS-5525 form -- the same form the office should have provided from the beginning. Because of this mistake, the U.S. Passport Department had to email me the form directly, and now I have to fill it out, sign it, and mail it back myself, causing unnecessary delays and stress. This entire situation could have been avoided if the employee had properly informed me of the requirements in the first place. Very disappointing service and a huge waste of time.

My day went from bad to good thanks to Kristin at TC Postal Centre. She dropped what she was doing…read moreto help me notarize a document. My cousin faxed something a few weeks ago and told me it was great service, so I decided to give it a try. I had a bad experience at the bank when I tried getting help, and I was feeling upset over it. Kristin met me with a smile and willingness to help. We even chatted for a bit. I walked out feeling valued and appreciated. Thank you, Kristin. I appreciate your kindness and professionalism. I will be back. They also have really cute antiques for sale.

I had a disappointing experience with a large lady ( don't her name just call her Karen )From the…read moremoment I arrived, she was dismissive and unprofessional and impolite.When I asked a simple question, I was met with sarcasm and eye-rolling. It made me feel very unwelcome and uncomfortable. I expected basic respect and courtesy, but unfortunately, that was not provided. I won't be returning.

I needed a PO Box and came here and was greeted by friendly staff who was very helpful with…read moreexplaining plans. I saw them be super helpful to customers with boxes. Their prices are fair and I like that they can help me with all my shipping needs.

The last two times I've gone to this store I've had a really bad experience. The first time I…read moreemailed them a file and asked for 20 copies. When the employee opened the file from the email all the margins had gotten messed up but he never bothered to tell me. He printed out 20 copies of the corrupted file and handed them to me and charged me. I was so upset with him for not having the courtesy of pointing out that the file had been corrupted so that I could fix it. I had to resend it and pay again for the printing. His attitude was "that's your problem not mine". The next time I again sent another file to print as I wanted a good quality print. Again I got the same employee. I asked him if the file looked okay before printing and he said it looked fine. Once the copies were made he charged me and then handed me the copies. The colors were all messed up and the copies are totally unusable. I told him that and asked if his printer needs ink. He just shrugged and said it's new ink and then turned away! Another wasted charge. Even though I'm local and want to support my town's businesses, I am never going back there. The customer service is atrocious (at least this guy).

Linda and Clyde provided top tier quality service! They wrapped my gifts with care at a great…read moreprice! I was so happy with the service they provided and I will be returning for all my gift wrapping and packaging needs!

Super helpful for everything down efficient and easy I will definitely going back for all my…read moremailing needs