I had called around looking for a mail box and Jason was really informative and nice. There were a few other options closer to home, but based off our conversation I chose to get my mailbox with them. Jason, Kim and Wayne are AWESOME! The sign up was easy and they made it very personable. The first time I went to pick up a package, Kim remembered me and handed me my package, which was really impressive. The second time I went, Kim met me outside with my packages, which blew me away! :D These guys are awesome! Super nice and very friendly. Today I used them to send a package when picking up my mail. Super easy and reasonable. I would HIGHLY recommend them!!! Thanks guys, Keep up the GREAT work! read more

Recently moved to the area and found they're my local fedex shop. I only had to drop off a package with label already paid for. They were quick and efficient with two guys working the counter to get through the line that formed. I think I was in and out in like a minute. Parking is pretty easy in a shared lot which doesn't seem like it'll get too busy most of the time read more

Excellent service that went above and beyond. Jason and Kim were so friendly, helpful, and proactive. I want to keep coming here because of how they treat everyone in the building, whether they met you before or not. read more

I needed to send a package back and see that this is the closest FedEx to my house. They are very friendly. Fast service. Their place has ample parking. I highly recommend this FedEx for your shipping and drop-offs / returns ! read more

I got served as soon as I entered the store and they took care of my order. They showed me how to get a receipt.

Jason is the greatest! This is my job's local fedex location and today they saved my life (job).. he went above and beyond to help me secure a package for my boss that was about to be returned! They also offer other mailing services for a great price and overall the local shop is very friendly. I will definitely be coming back for other mailing needs for my job! Thanks Jason read more

Jason is always helpful and accommodating. The place is always kept together and clean, there is good parking area that can accommodate you while bringing your package inside. read more

Really helpful. Didn't know anything about shipping and the worker there handled everything. There are 4 closer fed ex stores closer to my house but came to this one from the good reviews. Did not disappoint! read more

I had my scripts printed here and everything went well. The man behind the counter, Jason, was very friendly and welcoming.

I needed something notarized and saw this FedEx location with amazing reviews. It was worth the drive to have Jason help me out. I agree with all the amazing reviews, he really stands out. Thank you all for giving him such great feedback, it led me in the right direction. read more

West Coast Mail Stop has always exceeded my expectations on professionalism, friendliness, 5 star customer services and efficiency. Jason and Kim are so awesome! They are so informative with information and always go out of their way to make my experience quick and easy. They are also very personable as well. Kim always remembers me after my first time and will always hand over my package when he sees me. Sometimes he will beat me to the door and will hand my package right now. I can't thank Kim enough for being so helpful and know he will always have my back whenever I stop by. I higher recommend this Fedex location over any other and will drive farther just to ensure my package needs are being services properly. Thank you for all that you do and please continue to provide a 5 star customer service. read more

Jason made sending my return package easy and we bonded over our losing lakers. Definitely would come back.

Kim and Jason are so amazing! They helped me pack my things securely and gave me a great price. Highly recommend!! read more

FedEx / West Coast Mail Stop - Couriers & Delivery Services Near Me - Duarte, California

This place has the best costumer service!!! I sent my wedding invitations (not a normal size envelope) and bridesmaids care packages out with them. They were so helpful getting my packages out of my car and helping select the best way to send them out so my guests would receive my packages in the best condition and cheapest way possible. This is a late post but needless to say my girls were so happy to receive their packages all in tacked. read more

FedEx / West Coast Mail Stop - My girl opening her package as if it was hand delivered - Couriers & Delivery Services Near Me - Duarte, California

Great customer service! The guys who work here are really nice and so helpful. Had to return a heavy box (25lbs) Fed Ex Ground and they came to my car and helped me get it out the trunk and carried it in. Gave me a receipt and I was on my way in 5 mins! read more

AMAZING experience, Jason is potential the most valuable employe at the location ( did not have the pleasure to meet anyone else ) Moi ( delivery driver ) is courteous and spark conversation voluntarily. I would definitely recommend to stop by for any needs that you may have when it comes to mailing, printing or anything that they can do. TRULY VALUABLE LOCATION read more

Jason was fantastic ! I'm not familiar with shipping things, but Jason was very helpful with information ! 10/10 customer service

Super helpful and nice. I went in to drop off a return with only a QR code which turns out for FEDEX is not great. Jason was able to help me and made sure I had all the correct info to make sure my return would be done correctly. I would definitely go back again, highly recommend. read more

I come here to get my labels for my small business printed often. They're reliable, quick, and friendly. I suggest coming here for all your shipping needs! read more

The best FedEx shop! Super friendly all the time and they helped me so much with my label and packages too!

No nonsense business. Get what you need done fast & reliably. Friendly, competent service at reasonably good value -- what else would you want? read more

This was some of the rudest customer service I have ever received here. Just left 5 mins ago and will never return. Your employees need to watch their mouth and attitude when dealing with customers. read more

Wonderful service from a gentleman here today. I asked to open the door since my package I was sending out was heavy without hesitation offers to help me. I hurt my back yesterday and he definitely went the extra mile with excellent customer service and friendliest definitely 1000% recommend this business also I must mention I was in here for less than 5 minutes. Printed me my receipt and he sealed my package. I was in and out. Will definitely come here for future FedEx transaction! Great customer service. read more

Super great! They are contracted with FedEx and is a legit center. People super friendly and they even helped me move my boxes out of my car! read more

I was in and out of there literally in under 2 minutes great service def recommend this place to everyone

I stopped in to do a return real quick though admittedly hubs usually does this for me. Apparently I had prepared the package label incorrectly. Jason was extremely nice and friendly, and didn't make me feel like more of a dope than I already felt! He helped me fix my error and I was still able to be on my way quickly. Thanks so much!! :) read more

Kim was a reliable and amiable worker who was very efficient in his job. It was a pleasure getting my mail sent here! Definitely recommend this place! read more

Good customer service and best prices Very friendly and helpful workers I would highly recommend for all your postal service needs. They also have notary services too. One stop shop read more

Well if there's any FedEx shipping center that deserves 5 stars, it's this one. Jason and Kim are always eager to help unload stuff from my car if I have a huge stack of shipments. Unlike other FedEx Office stores that are pressured to sell you shipping supplies and berate you on your choice of packaging, these guys couldn't care less. I haven't used them for other services beyond FedEx, but I wouldn't have any issues recommending them. Oh, and they have a dog. Bonus points. read more

Great spot by the freeway. They're really helpful, Great service!! Would 100% recommend!!

I shipped something with FedEx via The West Coast Mail Shop and I had an issue. A very important package simply read "Delay beyond our control." What does that mean? Where is my package? FedEx was no help! But I called the shop and Jason as excellent! He tracked down my package in the system and updated me. It's this type of customer service I really appreciate when it seems that the larger companies don't want to address your issues or even allow you to get in touch with them! WCMS, you've got yourself a loyal customer! Thank you! read more

Came to this spot and just asked them if they have a fax service. It's right by my house so I might well asked them. Luckily they do and was very helpful. read more

Excellent service! Jason went above and beyond to help me. Will use their services again!

Had a great experience working with Jason at WCMS On a limited moving budget, I decided to go with WCMS to ship my personal belongings (10 boxes) and 2 vehicles out of state. Jason was quick to respond email/cell/text and worked to find the most cost effective pricing he could get on my boxes. My final shipment was heavier than expected, but he was still able to fit everything on one pallet and keep the final price reasonably close to the estimate. My boxes arrived within a reasonable timeframe - just under 1 week, and none of the contents were damaged. For my 2 vehicles, I dropped them off the day before pickup at the storefront, and received them 3 days later via the driver! Jason texted me a picture of my vehicles as they were loading from his store. Thanks for saving me a lot of stress with my move and helping to keep me in my budget. Highly recommend these guys to help with your moving needs. read more

FedEx / West Coast Mail Stop - texted me a photo of my vehicles getting loaded! - Couriers & Delivery Services Near Me - Duarte, California

Super helpful and friendly staff. Jason even hooked it up with a free box! Highly recommend.

This location is great place to have your orders processed and shipped. Jason, Wayne, and Kim are always there to assist you in everything you need. They always go above and beyond to offer great prices and get the job done in a timely manner. I will be returning soon for more services. read more

This place is very different from other mail stop. It's very clean, modern, and bright. I was surprised when I walked in, not only do they have the normal mailing service they have FedEx here too! AND a digital mailbox?! What?! They have the traditional mailboxes that people can rent, but also a cheaper version of digital mailbox that is almost identical to the rental boxes, but without the key that can be easily lost. That is pretty cool. I really like that this place is so bright and modern looking. Most mail places are not as open spaced and there's even a sitting area to access free wifi with iPads. It's pretty customer friendly area. They have many things that can help in the mailing process and whatever questions that you would have, the workers can answer. The workers are just a pair of friendly brothers who are very knowledgable in what they do. Funny guys too, always smiling. I'll definitely be coming here! read more

FedEx / West Coast Mail Stop - Such a friendly service! Always with a smile! - Couriers & Delivery Services Near Me - Duarte, California

West Coast Mail Stop is the best mail box / shipping center around. I'm really glad my husband found them for us. Need a place to receive mail without the dreaded restrictions of a P.O. Box? West Coast Mail Stop is your spot! Mailboxes come in a variety of sizes but anything that doesn't fit in the box, they'll happily hold on to for you. They'll also send you an email as soon as packages or anything larger than your mailbox arrives so you can come get it at your convenience. I needed the mail box for about a week or so longer than the rental period and Jason was kind enough to let me use it without charge. Any where else and they would have made me renew the rental for another 3 months. As soon as I drive into the parking lot, one of the guys inside has salready spotted my car and is going to the back to retrieve my packages and have them ready for me when I walk in. How awesome is that?!? Anything that is remotely big or heavy, and they'll carry it out to my car for me. Wonderful wonderful service. They are all so sweet. Jason is the greatest. If you've got a mailbox here, he'll email you if you've got a package to pick up. Other services they provide include; Copies Fax Printing (send the pages by email to them) for 25 cents per page. Notary Public Shipping supplies for sale Air and Ocean Freight Free delicious fried chicken smells from the KFC next door ;) read more

I recently moved from California to Texas... I again decided to use West Coast Mail Stop as the first few times were exceptional. This time I shipped my truck, and a lot of other belongings. I was again blown away with how helpful they were. Jason took the time to tell me how my truck was going to be handled as I was very apprehensive as I try to take great care of my truck. Everything that was shipped was shipped on time without any issues. On a side note I ordered a bunch of new stuff for my apartment off of Amazon and other sites. Now granted my apartment is brand new, and just barely registered with USPS. However, those sites shipped via UPS and they couldn't find my apartment. I spent hours on the phone with UPS and the shipper to actually get my packages. Not a single issue with FedEx. Again I could not feel more comfortable recommending West Coast Mail Stop to any of my friends or family members! Thanks again guys! Keep up the solid customer service! Top notch read more

FedEx / West Coast Mail Stop - West Coast Mail Stop loading up my truck to be shipped - Couriers & Delivery Services Near Me - Duarte, California

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great spot! easy, fast, great service! so friendly, we talked about Taylor Swift! love it