Called today and Yee answered the phone about a poster tube…read more Yee was very professional and polite. She said she had one and if i lived close by I can take a look. 10 mins later she showed me the triangular flat poster tube, it was initially bigger than we expected but we also didn't know our dimensions. Yee gave us a great idea about cutting the cardboard. Yee was courteous and friendly. Thank you so much, Yee!

Conveniently located with super quick and always friendly service. My go-to for simple package drop…read moreoffs and have never had to wait too long or even at all. The shared plaza parking seems to get crowded so I just park off the street and walk up.

The morning shift guy is great, always helping, Great…read morecustomer service, the store is neat and clean Highly recommend

Wendy and Steven were very helpful in helping me to ship an item that I sold online. Sadly the…read morecustomer had a USPS PO Box, so I was unable to ship the item through their service. Even when this happened, they still went above and beyond by providing me free used box and the fillers! They are too nice! Will definitely return to them whenever I have FedEx or UPS shipment.

Agnes is the best. We had our mailbox for our business there for about 20 years til we retired. She…read moreis kind and very helpful! She cares about her customers! With great service!

I kept missing my DHL delivery so I opted to pick up my package at this locker location in Temple…read moreCity. The pick up hours on the DHL emails says they close at 4:30 PM but they were actually still open when I arrived at around 4:45 PM. The lady that helped me was so nice and patient. I read her my tracking number as she typed it into a tablet. She then checked my ID to verify and I was on my way with my package. The whole experience was very seamless and easy. DHL always requires signature so I think I will opt to have my packages delivered to this locker location more often. Service was impeccable and I would definitely come back for any postal services. Shipping prices/stamps are also very reasonable. I think they also do notary here which is a plus. This location has a small parking lot attached but it was pretty empty when I came. Overall, great service and would recommend!

Is it possible to give 10 out of five stars? I wish! I'm not sure why this place has low ratings,…read moreas I'm looking at the reviews, it's barely 3 out of five stars. But on my visit here at 4 PM, I was able to find an easy street parking at the front and it was BUSY!!! But despite having four people in front of me, I got to the counter well under five minutes. Almost everyone at the location were chill or smiling; great vibes! The person who helped me was David, and other people before me that got help by him just absolutely loved him and seemed really thankful and I totally understood why. This guy is the MVP of customer empathy and super practical and rational, he literally will restore your faith in operations and humanity. I will refuse to go to any other UPS store or even mail service from here on out.

The folks here are super helpful. I called in prior and the phone was answered quickly and with a…read morepositive vibe. My situation? I had scheduled for an Amazon return set for another location but could I return elsewhere? "Yes, come in and we can help" Long story short, I came in and they helped me out. The clerk was super helpful and polite. Parking was available on the street, curb side. Quick and easy.

I scheduled an appointment on their website to get some documents notarized; very convenient. The…read moreplace was clean, and the staff was friendly and know what they are doing. The notary fee was competitive. I was there at 9am when they opened.

Lost my damn package…read more According to the customer helpline, my package, (that was supposed to be delivered to me on June 19th) stopped being scanned into their system after June 22nd. They have no idea where it is! I even paid $11.99 to have the date shifted to 23rd so I can wait ALL DAY on my day off to sign for it. Waited for 12 hours in my living room for the delivery. Nothing. Spent 12 hours on my day off waiting for this delivery. UPS, you've wasted my time, my money, and now I have to contact Apple to have them file a claim.

Great customer service. They are quick with their system scanning and packing items. I would…read morerecommend this place. The parking is convenient !

I tried this new place. The staff is friendly and helpful. The service is good and fast. They serve…read moreboth UPS and Fedex.