Great customer service. They are quick with their system scanning and packing items. I would…read morerecommend this place. The parking is convenient !

I tried this new place. The staff is friendly and helpful. The service is good and fast. They serve…read moreboth UPS and Fedex.

Stopped by here yesterday afternoon to drop off a FedEx (Target) return package, the guy who help…read moreme was friendly and fast. I'll be coming back here for future deliveries / returns. Parking available in front, but was busy when I went, so I parked on a side street and walked.

First of all, their 626 number is not working. There is no way to leave them a message. Second, I…read morewent by today and they had a note on the door "be back soon"...went by 30 minutes later...still no one there and no answer or availability to leave a message on their phone (this was around 3 or 330 pm today.) I called their phone number but "their voice mail" wasn't working. there was a note that they had no packages going out for Amazon today to what? they just locked up? -- soooo any customers picking up Amazon packages were simply "Sorry out of luck." Additionally I had one other thing sent here a few months ago from Amazon and they couldn't locate it back then. Terrible. Took them 30 minutes to find my package in the back. I will not have Amazon deliver on this location. again. It has not worked for me.

Quick, easy service and no problems at all. Always pick up my packages there since Amazon usually…read moregets the wrong address, so I decided to have my Amazon packages shipped at Mail Box Express. It's very reliable and they give you up to one week to pick up the package.

The morning shift guy is great, always helping, Great…read morecustomer service, the store is neat and clean Highly recommend

*update* my packages were sent out wrong! Ugh…read more I had the worst experience at this location and I will never return. I went here 2 days ago with my fiance to drop off my Vinted go order and the lady working was beyond rude. (Unfortunately didn't get a name but she was a Hispanic mid aged lady) First, she had a problem scanning my item; told me maybe they didn't pay, I should reprint labels because I probably didn't print them right etc. (weird cause I never had any issues before when I came here and got helped by someone else but I went with it cause what do I know) she re printed my labels rudely, was lazy and handed me to put them on the packages "properly" since she said I did it wrong. She then Scanned, said it wasn't working again and she had no idea to help me. So then I googled what to do while she walked in the back room to attend to her kids who were playing and doing homework while she worked upfront. I was so confused and frustrated that Online said to try another location so, I left. Went to another location 10min away- they were closed. Checked my email and all my packages said they were scanned into the system and ready to ship YET I had my packages with me. I immediately called the lady back to tell her she scanned them in and she said "oh yeah someone else had a problem after u so just come bring them back they should be fine",, "it's a system problem and I shut down the systems to reset it." I came back less than 10 min after I called at 5:43pm and they close at 6pm. The door was locked!!! All lights off!! I called 5 times and she forwarded my call each time. I stood outside banging on the door for over 6mins . We could hear and see her kids running around in the back in the dark. She finally arrived at the door after banging on the glass door and calling over and over and said "oh sorry the door automatically closes after a certain time" took my packages, smiled, and walked away back inside; yet the open sign was off, all lights off, door locked etc more than 15min early til closing time after she knew I was coming back to drop off packages. She doesn't seem like she likes what she does. Working in customer service is not for her. She made my experience horrible. horrible customer service and wasted my time. I will not return to this location. I will instead go down the street to San Marino. I could of got in trouble with Vinted and could of been out of money if my packages didn't get delivered properly, this wasn't cool and she had no idea to help. Training staff to help customers efficiently is very important and also to be welcoming and kind!!

Small shop on Huntington where you can drop off both UPS and FedEx packages which makes it very…read moreconvenient :) quick service and friendly staff. Parking can be a little harder to find depending on what time of the day you go.

One key note: If you need counter service, they are not fully open all day. As of Dec 2024, they…read moretake a lunch break in between from 2-3pm, so avoid that time if you need mailing service help. That being said, very nice place to get your shipping needs covered! The woman working the front was very nice and prompt in helping with my package. No line either which is nice. If you live in the area, recommend!

It's ok for the Amazon and UPS service it's just a mailbox place it's quick in and outread more

My day went from bad to good thanks to Kristin at TC Postal Centre. She dropped what she was doing…read moreto help me notarize a document. My cousin faxed something a few weeks ago and told me it was great service, so I decided to give it a try. I had a bad experience at the bank when I tried getting help, and I was feeling upset over it. Kristin met me with a smile and willingness to help. We even chatted for a bit. I walked out feeling valued and appreciated. Thank you, Kristin. I appreciate your kindness and professionalism. I will be back. They also have really cute antiques for sale.

I had a disappointing experience with a large lady ( don't her name just call her Karen )From the…read moremoment I arrived, she was dismissive and unprofessional and impolite.When I asked a simple question, I was met with sarcasm and eye-rolling. It made me feel very unwelcome and uncomfortable. I expected basic respect and courtesy, but unfortunately, that was not provided. I won't be returning.

I dropped off a UPS envelope Tuesday with a 2-day delivery. I checked the tracking number…read moreWednesday, and it hadn't been scanned. I called and was told UPS didn't pick up. I went today Thursday to pick up the envelope and drop it off at a different location and the office was closed. I called the phone number on the window it's disconnected. I found a different phone number online but there's no answer.

Great customer service, even when they couldn't help me, they directed me to someone/somewhere,…read morewent above and beyond. Notary/notarized.

I've had my mailbox at this locatikn since I was 18 years old -- almost 30 years! That alone should…read moretell you how much I trust this place. I originally knew the Hayakawa's when they owned and operated the location, and when Byron purchased the business from them, that same level of personal service and trust continued. I've known Byron since he took over, and he has never let me down. Byron is awesome. He genuinely cares about his customers, always goes the extra mile, and I've really enjoyed the many conversations we've had throughout the years. I also love how involved and integrated he is in the Montebello community. He doesn't just operate a business here -- he is part of the community. I can confidently say that I feel completely comfortable and secure having my mail and packages delivered here. There is tremendous peace of mind knowing your important mail and packages are being received at a place you know and trust. I highly recommend Montebello Package & Ship, whether you need a private mailbox, shipping services, or simply want the security of knowing your packages and mail are in good hands, I wouldn't hesitate to recommend Byron and his team to anyone.

This is a nice, locally owned business. There are interesting videos of packaging tutorials being…read moreshown while you wait. The wait time was reasonable and the quality of the service was great. I came to get a document notarized and the individual that helped me was professional and took their time to explain the process. The fees are reasonable and I would return again to use their services. I recommend Montebello Print and Ship to others based on my positive experience.