Great customer service! At a UPS Pack and Ship, this is really all that matters. I'm not sure about…read morevalue (which depends more on service needs anyway), but the employees will definitely do their best to handle whatever business you have.

Quinn, a sales associate, is fantastic. Super helpful, friendly and great attitude. Was very nice…read moresending a returned item, for a change.

Our agency needed a short term office since the one we are in, is being updated. I looked into five…read moretemporary offices and Intelligent Office was perfect for many reasons but especially for the following: 1. Location location location!!! This office is conveniently located to the freeway, Bart and STARBUCKS! 2. Parking - has an abundant amount of parking. Out of all the places I looked at, this is the only one that had parking. 3. The office is very nice and professional in appearance. It has a good size waiting area with enough seating for clients, but isn't overwhelming. 4. The space we rented was large, with everything we needed close by and the most beautiful view of all the different trees that surround the area - it made the place relaxing. 5. The staff are professional, very helpful and welcoming. 6. Many options are available to all businesses when renting a space here. Their answering service was my personal favorite and is something we have chosen to continue with. Thank you IO, we enjoyed our time here! If I ever need to rent a space again, it will be with Sierra and Intelligent Office.

Finally....A fantastic private quiet work space! The office is clean and fully equipped with…read moreeverything you would need for work efficiently. Everything is in excellent condition and they've done a great job of including plenty of plants throughout the suite to give the space a pleasant atmosphere. The space is well lit and warm, which is really nice. The staff is great... everyone is nice and responsive. Every time I've reached out with a specific need they've worked hard to accommodate. I'd recommend this space for anyone looking for an office, conference room or for any kind of a networking/event space. It's also located right off of the freeway, and free parking!

Needed a mailbox for my company. This was an easy no-nonsense way to get one. I think $90 +$10 key…read moredeposit for the year. Called, and Liz was very helpful explaining the process. Things to know: You need 2 forms of ID, and I would call ahead to make sure someone is going to be there. They say that someone is there 10AM - 6PM M-F. Another nice thing is they give you a key to the outer door if you need to pick up mail at off hours. Thumbs up!

I have been a customer at Orinda Mail Call since 2012. They provide a small number of private mail…read moreboxes (PMB's) of different sizes and provide you with a street address to get FedEx and UPS deliveries, just like competitors The UPS Store and Postal Annex do. They have a total of 120 small mailboxes to rent and 32 medium ones. The main difference between them and other mail stores is they are a single store (not a national company with franchises) and rent mailboxes for much less money: $90 for 13 months for a small mailbox, if paid for the year in full (they throw in the 13th bonus month if you pay in full). If you pay by the month, the cost comes tout o a little more. Compare this to $200-$400 a year at most of UPS Stores. You also have to pay a refundable $5 deposit for the mailbox key and another refundable $5 deposit if you want a key for 24-hour access. (They didn't have that latter key available for me when I first signed up, and it took a few weeks for them to get one since their locksmith they used was not available sometimes.) Otherwise they are open from 10 AM to 6 PM Monday through Friday, and 10 AM to 5 PM on Saturdays. They are closed Sunday. The USPS post office, should you need that, is also in the next plaza, just literally a 1 or 2-minute walk away. There is also a UPS Store and FedEx Office nearby. USPS mail is delivered there usually at 10 AM, and they finish putting it in the mailboxes by noon. It is such a small space, like the size of a household bathroom. I have rarely seen any other customer in there. I like small and personal! The reason they are so inexpensive is they are part of McCalou's, a chain of small, old-time department stores in northern California. One of the McCalou's locations is next door, and is actually connected to Orinda Mail Call from the inside. (McCalou's also owns Hollyhock Cards & Gifts.) The employee only works there a few hours a day putting mail in the mailboxes. But if you need someone or have to pick up a package, all you do is ring the buzzer and they come right away from McCalou's. If for some reason no one comes in a few minutes, just walk next door to McCalou's and get someone. I've only had to do this once. Usually they come in a few seconds. They have always been so kind and courteous, and you get to know the people there. Joan is the former manager, who retired, and now Jane is (I think that is her name--I should really know as I have seen her enough times). They have always happily talked to me. They usually have one of the other employees work there on their day off. I have no complaints. They have never lost any of my mail and do not give me grief if I don't come for a month or so to get my mail, like my old post office in another state did. I don't think they provide service like The UPS Stores do, like shipping services or forwarding all your mail to another place (at your expense) when you request it (though the former manager Joan offered to do it for me since she liked me). But I am sure if you called in the would tell you what mail you have. Also, if you have Certified Mail from USPS or the like, I think they give you a slip and you have to go to the actual post office to sign for it and pick it up. I have never received Certified Mail here, but I like this option since it allows you to refuse the letter if you want (like if you are trying to avoid service), rather than them automatically accepting it. You have to realize that they are not really there to compete with other mailing stores, especially at $90 a year. They just have always provided this service, mostly to the locals, and I am sure they do not make much of a profit. This is the only mail store McCalou's has; the other locations do not have them. I am so lucky to have found them. I had to do my research, as they do not advertise.

Always the same at this location. No greeting, no smile, no thank you, no eye contact. And as a…read morebonus today I got to hear the 3 guys who are lucky enough to have jobs carry on a conversation about getting neck tattoos and wondering what it would cost. Very inappropriate back and forth between them and absolutely no regard for the people in the store, it was really astonishing. This time I am finally done with this store, I have yet to encounter an employee here in a very long while that has any regard for the customers without whom there would be no job. Whoever runs this store, do better. It might actually help these kids to receive proper customer service training.

This was the absolute worst UPS Store I've ever been to. Someone needs to teach them customer…read moreservice. They had the audacity to charge me $2 fora piece of tape (15" long). On top of that the young man didn't even say thank you. If you need to send something out drive 6 blocks down to the FedEx store, they're much more deserving of your business.

I have done Amazon returns (mostly) and other business at this site, the staff is always friendly…read moreand helpful.

Shout out to Noralyn for her excellent handling of my Amazon shipment. I had incorrectly only…read moreshowed one QR code for a return of two items that I thought were on one code. A few hours later, I noticed on my email from Amazon that only one item was acknowledged, I called Noralyn at the UPS store. She followed up with me twice until the situation was fixed. Great example of ownership and excellent service.

Go to greenwood express for all of your packing, shipping, and printing needs!…read more I came with my item , the owner helped me determine the best size box for packing and also ensured that we found a cheap yet efficient method of shipment. The owner was very professional and even stayed a little late to ensure I was able to drop off my package.

I first went to Greenwood Express to rent a mailbox for my business, but they now take care of all…read moremy business needs including packing, shipping, printing, and notary. The service is A+ excellent and the store is spacious and clean. I really connected with the owner after hearing about all the great philanthropic work he is doing for nearby public school children. I can spend my money anywhere, but it's satisfying to receive quality products and service while knowing I'm supporting a business doing positive things for our community.

Online hours say till 6:30pm, this sign says 5:30.. also would it kill you guys to give better…read moredirections of the new store address. "Across the street from Kaiser parking", write the actual address on there. I drove around for 20 mins just to get here at 5:38 and the store to be closed. Complete waste of time and gas.

Dear UPS of Walnut Creek::…read more You guys have the most amazing employees. I want to put the spotlight on Laura and the gentleman whose name I can't remember! Every time I come in to mail or return clothes, they're so helpful. So kind. Willing to do anything to make the process more efficient and pleasant. Not every UPS location is like this. I go out of my way to frequent this specific location, because of your staff. Thank so much Laura for all that you do. Thank you for smiling at everyone that walks through your doors. You have no idea how much of a difference you make in my day.

I have always received such incredible Customerservice when I bring my packages to this location…read morethe ladies are very kind and reliable.

Less than stellar first impression. Had I known from the first impression I would have went out of…read moremy way to find a REAL ups store instead. The amazon package I was returning was nit taped and the return label was also not attached. The comment I got was, next time be sure the labei is attached and the box is properly taped. We normally charge to have that done. Really!!! I just replied, this must be a california thing because ups stores do this as well courtesy and in Nevada I've never encountered this situation. Just to be sure I will look for a real ups outlet in the future.

Worked with Loren to get a camera shipped down to SoCal. He got me in and out of there within 7…read moreminutes which was great. Very confident they will pack my camera properly and get it out today.

The service is not prompt but kind. There was no one in line or in store but the employee still had…read moreme wait two minutes before coming to the register so I could send an Amazon return which is fine if it weren't for their embarrassing problem... The issue with this UPS is it is the mustiest smelling store location I've ever been to (and I've lived in 7 different cities)! From the moment you walk in, the stench of sweat, dirty carpet, and human *gases* hits you so hard. I scrunched up my nose and held my breath the whole time I was waiting for this man to come to the register. I wanted to run out of there the whole time. It's also dimly lit and kind of narrow space which combined with the musty smell feels claustrophobic. I will not be returning to this UPS store and will be choosing a different form of return for Amazon such as FedEx or if it must be UPS, another UPS store location but definitely not this one.

Excellent service from Copymat. I was shopping around for a place to photocopy numerous documents…read morethat were easily above 100 pieces and I was appalled when I initially tried Staples at how they jacked up the prices lately for self-service photocopies. I tried FedEx / UPS store (only nominally less by a few cents, the Local Library in Concord (too inconvenient because they only accept dollar bills), and a printing press in Concord (equally comparable to copymat but they closed by the time I got out of work). I was in and out in less than 10 mins and I paid 50-60% less than what I would have paid for at FedEx or UPS store. I will definitely come back here if I need photocopy needs.

We came here for the Notary service, and we were not at all disappointed. The notary is the…read morebusiness owner, who gave us his full attention in doing all the tasks that notaries do when witnessing the signature of an important document. He dutifully checked our IDs, and ensured that all the paperwork, fingerprints and logging were done carefully and properly. Best of all, each signature was very inexpensive, as we only had two signatures to be recorded - $15/signature, which is the going rate for getting notary services at a local copy/mail/package estabilshment like this. Yes, we shopped around! And best of all, the notary at Copymat is always here, unlike other package shipping/copy places where notary services aren't always available. I would not hesitate to call upon Copymat again for future notary duties in this area! Thanks Copymat, you got the job done for us!