This was the absolute worst UPS Store I've ever been to. Someone needs to teach them customer…read moreservice. They had the audacity to charge me $2 fora piece of tape (15" long). On top of that the young man didn't even say thank you. If you need to send something out drive 6 blocks down to the FedEx store, they're much more deserving of your business.

Went in on a Sunday and the gentleman acted like he was doing me a favor. I will find another ups…read morestore to frequent

Awesome customer service!…read more Maritess is such a great help when it comes to printing out many attachments from an email and having it ready for pick up. *Email her what you want printed out, confirm with her via a phone call post sending the email, and set a time for pick up. Super easy! Support your local print and go store!

I went there for a notary service. Owners are very fast and friendly…read more Definitely would recommend uses them.

Looking for notary? This is your place to go!…read more Very friendly service if you're looking for a notary! The notary, Bobby, made sure that it was done right and when I had a document that he wasn't sure if notary would be accepted, he did what he could, wouldn't charge me for it so that it wouldn't be a paid notary that may not work. I appreciated that a lot from a local business and pretty much you made me have this place as my go to notary from now onwards because of the honest work they do. Getting documents notarized with a young kid is rough but what can you do when the kids if part of the reason a document needs to be notarized? Fear not, as Bobby was amazing - tried to engage my child playfully and even gave him some Pokémon cards just to keep him entertained while all the documents were worked on! Amazing!

I've been coming to Alameda Mail Boxes Plus for 5 years now and they really are the best. I've come…read morehere for a mail box, notary, USPS/FedEx drop offs, making keys, etc. Each and every time I've received fast and excellent service. All of their services are so reasonably priced! I'll keep coming here for many years to come.

My favorite errand to run is always Lafayette Pack & Ship. Sue and Ian are such a pleasure to visit…read moreand they do a great job with whatever I need them to do. Ian has notarized all kinds of things for our small business. He has taken passport pictures. He has packed and shipped many, many packages to send all over the country. Sue does a beautiful job printing my company newsletter every month. The pictures are bright and clear and all the colors pop. I really like the paper also. It has such a great feel. I am always getting compliments. The printing is always so quick too! I email Sue a pdf and she always calls me within an hour or two. A few times I have been one of those difficult customers with some thorny problem and both Sue and Ian are irrepressibly cheerful and innovative with their problem solving. I feel lucky to have them in my neighborhood.

Great people and great service; I had the need for extensive notary services and secure shipping of…read moredocuments to Zimbabwe....quality assistance and service support...5 star all the way.

Overpriced printing services. Go to UPS or elsewhere…read more Went in to print two shipping labels. The manager (I assume) printed on recycled paper, both labels on the same sheet then proceeds me to charge 1.50 for printing services. 75 cents per sheet is ridiculous (except it was just 1 sheet with both labels on them). Pricing on the wall says otherwise and should be significantly less. The manager then proceeds me to ask me if I have my packages with me, I said no. I'd rather not give him the privilege to mail off packages to say there is volume and need for a mailnmore in Benicia.

Fast service. Great help with notary work, been more than 10…read moretimes and all experiences were good. I drop off FEDEX and UPS prepaid envelopes and they are very helpful and used to it. Quick drop!

I've been using Mailbox Plus since opening my business in August of 2024, and I honestly couldn't…read moreask for a better place to handle my business mail. Reuben runs a tight ship. He's hardworking, attentive, and clearly takes pride in making sure customers are taken care of. Every interaction I've had -- whether quick or detailed -- has been professional, friendly, and efficient. His staff reflects that same energy, which says a lot about how the business is run. What I appreciate most is the balance they strike: everything is handled professionally, but there's also a genuine, neighborhood-style warmth that makes you feel valued rather than rushed. As a business owner, that peace of mind is huge. If you're looking for a mailbox service you can trust long-term, Mailbox Plus is absolutely worth it. I've been very happy with them and plan to stay for the long haul.

I noticed this spot on my way into the nail salon next door (Softy Nails). I had a package in my…read morecar that needed to be shipped, so I decided to stop in after my appointment. Nicholas was such a great help--he assisted me in getting my box together and had it shipped out very quickly. I was in and out of the store in under 10 minutes. Thank you, Nicholas, for your assistance. It was really nice to see a friendly face around the holidays. I know working with customers can be especially taxing this time of year. -Neko

Have you ever gone into mailboxes 580 at 4061 E. Castro Valley Blvd. 94552 (510) 581- 4755 for…read moreoffice supplies, cards for all occasions, faxes, emails shipping needs. I have. They even helped me find my cell phone.

So very helpful. Highly recommend. Efficient and pleasant…read morestaff Convenient. Lots of parking.

Great service! I started elsewhere - post office etc., and remembered I could send packages…read moreinternationally from here. I got in before a short line of three waited behind me and was all done in short order. Passport docs ( a lot of them for Europe; mailing envelopes; etc. all taken care of expeditiously. Even my request for a large, stiff envelope was met with great patience and a smile. The man behind the counter remained pleasant, attentive and smiling throughout this ordeal of multiple docs to mail internationally. He advised me too on the least expensive method ( but a tracked mailing method) too. I'll def go here vs elsewhere next time. A very calming and professional experience when it had far less so at UPS and the post office.

Very supportive team even after I pulled up very close to closing time! They supported an…read moreinternational parcel to Africa no problem.

I fractionally own an international professional services practice, with a large office in San…read moreFrancisco, where my Firm has full time, in-house graphic designers. Nevertheless, several times each year, I have complex graphic design projects (both personal and work-related), which require short turnaround and meticulous attention to detail. This year's project was last minute and particularly challenging. Nevertheless, UPS Store Manager Amibe (whom I've worked with now for over 3 years) eagerly accepted the challenge and never gave up. Amibe is an absolute magician on the computer. Amibe's commitment to excellence means I'll never consider returning to nearby "Brand X" for graphic design, delivery services, or Amazon/Whole Foods package returns. ken m.

I came to drop off a prepaid package for my handicapped mother right before closing. I had already…read morelet the staff know I was coming in while she was parking. The staff member seemed frustrated and closed the door right in front of my face and locked it as I approached. I understand closing times, but this was a prepaid drop-off and would have taken seconds. A more courteous and understanding attitude would be greatly appreciated, especially in situations like this.

This is very reliable service location for mailing packages. Staff is efficient, consistent and…read morealways eager to make sure your packages are in good hands. Miguel is super helpful and always so courteous. Great services and place is organized. It's quick and efficiently process in comparison to post office.

do not go here : very disginest tried to make me pay 47$ for a13$ price. i was subjected to…read moremisleading shipping practices and potential misrepresentation of USPS shipping services. On the date of the incident, I visited this business to send a standard document envelope from Napa, California to Santa Monica, California. I explicitly requested the most economical ground shipping option with tracking. Instead, I was informed of the following: That USPS tracking was not available for my shipment; That I was required to use FedEx tracking instead; That the cost to ship a standard envelope would be $47. This pricing and explanation appeared inconsistent with standard USPS ground shipping services. Based on my prior experience using independent mail centers in Benicia and Glen Cove, similar shipments typically cost approximately $5-$13 and include tracking as part of the service. After leaving the business, I independently verified the issue: A USPS representative confirmed that the quoted price was not consistent with USPS Ground Advantage pricing; Independent mail centers in Benicia and Glen Cove confirmed that USPS tracking is normally included and that the $47 charge was significantly above standard rates; I later completed the same shipment at a different mail center in Glen Cove for approximately $13 using USPS Ground service with tracking included. This suggests the possibility that I was either misinformed about available shipping options or directed toward a significantly more expensive service than what I requested. The behavior I experienced may potentially fall under deceptive shipping or misrepresentation practices involving mail services, including situations where customers are: Told USPS services are unavailable when they are actually standard options; Directed toward higher-cost carriers without clear justification; Given inconsistent or misleading information about tracking requirements. I am also concerned about the potential impact on vulnerable individuals. While in the business, I observed elderly individuals and individuals who may have limited English proficiency, who could be more susceptible to unclear or misleading pricing practices. When I questioned the pricing and declined to proceed, I was met with a dismissive response, including the phrase "Welcome to Napa," delivered in a condescending tone. This interaction gave the impression that such pricing and treatment may be considered normal in Napa, which is deeply concerning as a consumer and community member.