We came into Alamo UPS Store for a Live Scan Fingerprint Service. Easy Breezy. So much better than…read morethe other Scan Store. The woman was quick, efficient and very nice. I also use them to return items to Amazon. Quick and Easy and always nice. Thanks, I will be back.

Very rude women working there. Went in for live scan. Will not return. Thankfully other options…read morearound town.

Excellent service from Copymat. I was shopping around for a place to photocopy numerous documents…read morethat were easily above 100 pieces and I was appalled when I initially tried Staples at how they jacked up the prices lately for self-service photocopies. I tried FedEx / UPS store (only nominally less by a few cents, the Local Library in Concord (too inconvenient because they only accept dollar bills), and a printing press in Concord (equally comparable to copymat but they closed by the time I got out of work). I was in and out in less than 10 mins and I paid 50-60% less than what I would have paid for at FedEx or UPS store. I will definitely come back here if I need photocopy needs.

We came here for the Notary service, and we were not at all disappointed. The notary is the…read morebusiness owner, who gave us his full attention in doing all the tasks that notaries do when witnessing the signature of an important document. He dutifully checked our IDs, and ensured that all the paperwork, fingerprints and logging were done carefully and properly. Best of all, each signature was very inexpensive, as we only had two signatures to be recorded - $15/signature, which is the going rate for getting notary services at a local copy/mail/package estabilshment like this. Yes, we shopped around! And best of all, the notary at Copymat is always here, unlike other package shipping/copy places where notary services aren't always available. I would not hesitate to call upon Copymat again for future notary duties in this area! Thanks Copymat, you got the job done for us!

I had a shipping challenge that seemed impossible. FedEx said it couldn't be done. UPS said it…read morecouldn't be done. I was ready to give up. Then I met Mike at Cornerstone Copy & Mail. Where everyone else saw a problem, he saw a puzzle. He thinks outside the box to figure out how to get things inside the box. His creativity, persistence, and problem-solving are on another level. He refused to quit until he found a solution. In a world that keeps talking about AI replacing people, Mike is a reminder that true ingenuity, experience, and determination are still uniquely human. He's a one-of-a-kind packing and shipping genius, and if you have something difficult to ship, don't waste your time anywhere else.

I went in and for one thing it was so great to get a parking space right in the front. I went in…read morebecause I had a document that somebody sent me by email and I needed to have it printed up. I needed to sign it and send it back. The guy that was at the counter was so sweet and helped me with it and was just so patient. When I went to pay with my phone, he was like oh don't worry about it cause it just was one copy but I just wanted to make sure that everybody knew this little place existed! It's in a little tiny strip mall and I think most people wouldn't go there. The only reason I went there is I was looking for FedEx and I guess it's an authorized FedEx place so it gave me the map to it, but I had never been there or had known about it the value that you get is incredible and just that kind of old-fashioned nice service. I loved it glad I went.

I cannot say enough wonderful things about Elena at the Mt. Diablo FedEx Office! We came in…read morestruggling with the sizing and printing for a DIY wedding project, and she immediately went above and beyond to help us. She figured out the correct sizing, helped us choose the perfect paper, made sure everything printed correctly, and then even helped us cut everything out! She also showed us how to use the cutter so we could work alongside her. We genuinely could not have completed this project without her. Elena was incredibly patient, knowledgeable, friendly, and kind. I honestly can't remember ever receiving customer service this exceptional. FedEx is so lucky to have her, and I truly hope management recognizes what an amazing employee she is. Thank you, Elena, for making our wedding project come together perfectly!

I don't know why people complain or rate this location poorly. They've been nothing but helpful…read moreevery time I've been there for any reason. Shipping. Drop off. Print jobs. Rush printing. Questions. I am literally sitting here right now listening them handle all kinds of customers in person and on the phone and in each case they're professional, helpful, and efficient. When I have the time on a printing project I'll use another locally owned printer who's great, but these folks are great in a pinch and I've never had an issue with them, even if I'm the one that screwed up something.

Quick and efficient. We have now used them twice for family needs. Weekends and evenings, right to…read moreyour door. Really makes it simple and worked around our schedule. Great service!

Nice, fast, and well priced! I requested a notary and only a few hours later Maya came.read more

Great! Very helpful new owners. Will come again next time I need help xxxx cxxx. Inread more

Finally, I found my Go-To UPS Store close to home! Under new management, the owners are very warm…read moreand welcoming. The staff is very knowledgeable and helpful. And best of all, they are open on Sundays! I highly recommend this UPS Store for your needs.

Great store always have supplies available and owner is very helpful when I needed supplies to move…read moreout my apt .

Needed two over-sized, odd-shaped boxes for items I ship from my small business. I tried USPS,…read moreonline, Lowes, Office Depot, Home Depot - even checked out availability and pricing on ebay and Amazon. No one had the right dimension box or I would be forced to spend $50-$200 for a pack of multiple boxes. I was at my wit's end, trying to figure out how to ship two important orders without spending more than I wanted to on a shipping box. I finally called UPS to ask if they had the right size for me to purchase - although I did not want to use UPS as a carrier, preferring USPS - they told me they did not even carry the size box I needed, but referred me to this establishment. From my first inquiry phone call to the next day purchase of the boxes, I had a courteous man immediately help me with my shipping needs. The pricing was very reasonable. The shop is fairly small, but they carry a large assortment and range of box sizes. I went in sort of end of day, an hour before closing. and I was served with courtesy and care. This will now be my "Go To" shop for shipping supplies.

Online hours say till 6:30pm, this sign says 5:30.. also would it kill you guys to give better…read moredirections of the new store address. "Across the street from Kaiser parking", write the actual address on there. I drove around for 20 mins just to get here at 5:38 and the store to be closed. Complete waste of time and gas.

Dear UPS of Walnut Creek::…read more You guys have the most amazing employees. I want to put the spotlight on Laura and the gentleman whose name I can't remember! Every time I come in to mail or return clothes, they're so helpful. So kind. Willing to do anything to make the process more efficient and pleasant. Not every UPS location is like this. I go out of my way to frequent this specific location, because of your staff. Thank so much Laura for all that you do. Thank you for smiling at everyone that walks through your doors. You have no idea how much of a difference you make in my day.

Great customer service! At a UPS Pack and Ship, this is really all that matters. I'm not sure about…read morevalue (which depends more on service needs anyway), but the employees will definitely do their best to handle whatever business you have.

Quinn, a sales associate, is fantastic. Super helpful, friendly and great attitude. Was very nice…read moresending a returned item, for a change.

Long lines only three experienced postal workers- I try to…read moreavoid it as much as possible, but the rates of all increased to the point where he might as well use UPS or FedEx. My favorite place in Alamo is UPS they're friendly knowledgeable and it's always a pleasant experience.

We often hear about customers being rude to service workers, but what about when the customer…read moreservice workers are deliberately rude, dismissive and passive aggressive towards customers? I always try to be friendly and respectful to all workers. I have worked in customer service for years and owned a business and believe in treating others as you would like to be treated. I come in to the Alamo Post Office and I am in a very good mood and end up leaving feeling horrible due to what I believe as deliberate passive aggressive behavior towards me from Ali. I understand it can be very frustrating to work in this industry, but to take your anger out on customers is not right. I could tell he was frustrated because the tape in his register to print my label broke off in the machine and he was frustrated. I could feel he was angry and took his frustration out on me and was deliberately trying to provoke me by telling me to move aside, because he didn't want to deal with my package shipping to Canada because it takes longer to process, then he tells me to fill out a form which took less than 30 seconds so he could push me aside to wait on the next customer. I felt ignored and dismissed. He takes at least 10 minutes with this customer and is nice as pie to her and others who walk in and deliberately ignores me, snaps at me for not signing the form and prolongs my wait again. I feel it was done intentionally by his actions. After he is done with this customer he delays me again and says he has to go lock the front doors because it was 5pm closing time, and he didn't lock the doors actually because a customer walks in afterwards to ask about getting a passport. Again, he stops finishing my transaction and continues to chat with the postal worker next to him as if I am not in front of him. He was deliberately ignoring me to provoke a reaction out of me to justify his dismissive behavior. It was so obvious by his behavior. I told him I was frustrated because I was returning a damaged product and for me to have to spend over 30 minutes in the post office, to make a return and pushed aside disrespectfully when I was kind to him is wrong. Then, he tells me it is $43 to ship my very small box to Canada and the cheapest rate, he thinks, but says I can come back tomorrow because his computer is only showing $43 as the cheapest and he cannot or will not try and figure it out because obviously I am not worth his time, and after he has made me wait almost 30 minutes!! I could maybe understand his disrespectful behavior towards me if I was a rude customer, and I was NOT. The last 3 times I have gone into this post office it has been extremely long wait times, their computers aren't working online or the tape breaks in the register...and unreasonable wait times. They use very antiquated systems as well. I will NEVER go here again. UPS across the street is much more efficient.