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    US Post Office

    2.1 (226 reviews)
    Open • 8:00 am - 5:00 pm

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    Don't know why it's a Tuesday and they're already out of the smaller bubble envelopes
    Quang B.

    Ridiculous place. I've used this only because I had to, but the service gets worse with each visit. What is going on? I used to love going to post office to buy stamps and cards and boxes. Now I dread going here all the time Today, I came by because I have an RMA (return material authorization) from manufacture with paid shipping. The line was pretty much non-existent and there were 2 workers at the desk. However, when I stated that I felt like my envelope might not have taped well, the worker said "we don't s provide tape dear." I had no idea what it meant so I stepped out of line. The person after me had a first priority with tapes and the worker proceeded to tape it further with her roll of tape gun from a few counter from her. I was so confused. The lady after me said she had some tape to share if I would be willing to wait until she send her package. I found out she bought the tapes in the corner of the store... which would have been nice if the worker pointed me to where the rolls were. I ended up leaving to send another day because it was too much time consuming for now.

    Post office main hall
    Slava C.

    Pleasant customer service guiding on the process and amazing service in the passport desk. Walked in for the passport desk without scheduled appointment. Staff advised us that it has to be scheduled well in advance however we can do the walk-in depending on the staff availability. So we did and succeeded in less than 30 minutes. Thank you Pat for great experience and dealing with our daughter getting her first passport picture taken.

    Front of building
    Janice O.

    This is definitely one of the better area post offices. I try not to come early in the morning or during the lunch hour because they are always busy. When I worked in the area, I would always walk as well since the parking lot can get crowded. I appreciate that I can drop off large packages and letters in the lobby - even on the weekends. Just beware of the outside drop box. It's usually backed up because someone drops a lot of letters and the letters get stuck. People need to stop this since the next person can easily grab the mail out of the box. The staff is great and I don't know how they stay focused. They also have a good supply of different stamps, though I usually purchase those online. Love coming here and will continue to do so.

    Line of 10 people. No one behind the counter. There was 1 person but she left to get someone's mail. So now, there's no one. 
 Hello???
    Matt F.

    This is one of the absolutely worst run post offices in California. Been here a few times and it's never better. Last time, 7/5/23 - Line of ten people, one person behind the counter. Everyone in line has a bunch of stuff to mail. I'm literally there just to get stamps. Plus it turns out there's two guys off to the side filling out lables they got from the person behind the counter so as soon as they're done, they cut in front of everyone to get their stuff mailed. But wait. There is one lady who comes out and goes down the line to see what everyone needs. Anyone here just picking up mail? No. "what is it you need?" she asks me. "Just stamps. A book of stamps. Forever stamps" She goes behind the counter and looks in box. "Yup, we have them. Forever stamps. Got 'em." Then she goes on about her business in the back. Wait? You're telling me you have stamps? At a post office. Who would have thunk it? Now can anyone tell me in what possible way that helped me? How did that make the line go faster? In what dimension did that help anyone? How about opening up a register and making yourself useful??? 27 minutes I waited to get a book of stamps. 27. Now the manager of this place will read this. Do you think they will care? Not one bit. And you wonder why the US Postal service is in trouble. Check out the picture attached. No one working behind the counter. There was one person and she left to go look for someone's mail. She's gone 4 minutes. So for four minutes, there's an ever-growing line and no one behind the counter. Welcome to your United States Post Office, folks.

    LIMITED Passport office hours! (See note)

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    8 months ago

    Had an appointment for Passport, and Pat made it a great experience. He was quick, thorough and easy to follow. Highly recommended.

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    3 years ago

    I have been to this branch twice and both times had short lines with good service from the postal workers. I'll be back.

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    Page 1 of 6

    Ask the Community - US Post Office

    Review Highlights - US Post Office

    “I avoid the post office and have not had the best service or support here in the past until I was helped by Shay.”

    Mentioned in 4 reviews

    Read more highlights

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    US Post Office

    US Post Office

    (50 reviews)

    As noted by other reviewers, this postal service branch is going downhill to abysmally low levels…read moreof service at a plummeting pace! Ever since its most exceptional employee, John, retired, customer service has lapsed to an unacceptable degree. Never mind the broken and disabled customer service counter partition, left neglectfully in its downward and closed position, has gone unrepaired for literally MONTHS now. Yellow pickup notices are being negligently not put into boxes even when parcels have been known to be already delivered. More outrageous still: We recently received a most obnoxious email from the USPS, falsely accusing us of leaving our box with a supposed overflow of mail, threatening to close the box outright in 30 days were not one of four supposed options for correction not chosen. Two of those options, naturally, included either purchase of a larger, exorbitantly priced box, or some inexplicable Caller Service for mail pickup which was never even linked or described. We promptly visited the branch to determine the truth: Some clerk, or clerks, had mistakenly MIXED UP our scant stack of mail with that of another customer, whose box number was in close proximity and just six digits removed from our own box number; hence the obvious confusion. Worse, however, that other customer's mail was a real overflow and literally reams of neglected mail belonging to them had been collected separately and placed in a big plastic bin for pickup. Our scant mail was mistakenly MIXED IN with that customer's neglected mail overflow, resulting in the false accusation and unjustified threat of box closure. The comedy of errors continued with a box lockout and an outright refusal to give the patron his mail, for absolutely no valid reason, as the box account is currently active and paid! Their pretext: neglecting to put the patron's updated box application in their system for a box maintained since 2006! This kind of clear staff incompetence is unacceptable and should be promptly addressed and corrected for the benefit of all customers concerned.

    Rude customer service. I hate going to this post office but it's the closest one near me. I have a…read moreP.O.Box bc I travel alot due to my employment which causes me to have mail backup. This is why I have a PO Box. When I pick up my mail the clerks have made statements like "Why do you travel so much" or "Wow that must be nice I wish I could let my mail pile up bc I'm traveling". Once an employee yelled out to the other employees "Oh look who's here Box number---- to pickup their mail". I was so angry I just walked out. No wonder they have such a poor rating.

    US Post Office

    US Post Office

    (66 reviews)

    Long lines only three experienced postal workers- I try to…read moreavoid it as much as possible, but the rates of all increased to the point where he might as well use UPS or FedEx. My favorite place in Alamo is UPS they're friendly knowledgeable and it's always a pleasant experience.

    We often hear about customers being rude to service workers, but what about when the customer…read moreservice workers are deliberately rude, dismissive and passive aggressive towards customers? I always try to be friendly and respectful to all workers. I have worked in customer service for years and owned a business and believe in treating others as you would like to be treated. I come in to the Alamo Post Office and I am in a very good mood and end up leaving feeling horrible due to what I believe as deliberate passive aggressive behavior towards me from Ali. I understand it can be very frustrating to work in this industry, but to take your anger out on customers is not right. I could tell he was frustrated because the tape in his register to print my label broke off in the machine and he was frustrated. I could feel he was angry and took his frustration out on me and was deliberately trying to provoke me by telling me to move aside, because he didn't want to deal with my package shipping to Canada because it takes longer to process, then he tells me to fill out a form which took less than 30 seconds so he could push me aside to wait on the next customer. I felt ignored and dismissed. He takes at least 10 minutes with this customer and is nice as pie to her and others who walk in and deliberately ignores me, snaps at me for not signing the form and prolongs my wait again. I feel it was done intentionally by his actions. After he is done with this customer he delays me again and says he has to go lock the front doors because it was 5pm closing time, and he didn't lock the doors actually because a customer walks in afterwards to ask about getting a passport. Again, he stops finishing my transaction and continues to chat with the postal worker next to him as if I am not in front of him. He was deliberately ignoring me to provoke a reaction out of me to justify his dismissive behavior. It was so obvious by his behavior. I told him I was frustrated because I was returning a damaged product and for me to have to spend over 30 minutes in the post office, to make a return and pushed aside disrespectfully when I was kind to him is wrong. Then, he tells me it is $43 to ship my very small box to Canada and the cheapest rate, he thinks, but says I can come back tomorrow because his computer is only showing $43 as the cheapest and he cannot or will not try and figure it out because obviously I am not worth his time, and after he has made me wait almost 30 minutes!! I could maybe understand his disrespectful behavior towards me if I was a rude customer, and I was NOT. The last 3 times I have gone into this post office it has been extremely long wait times, their computers aren't working online or the tape breaks in the register...and unreasonable wait times. They use very antiquated systems as well. I will NEVER go here again. UPS across the street is much more efficient.

    Copymat Walnut Creek - Outside

    Copymat Walnut Creek

    (66 reviews)

    Excellent service from Copymat. I was shopping around for a place to photocopy numerous documents…read morethat were easily above 100 pieces and I was appalled when I initially tried Staples at how they jacked up the prices lately for self-service photocopies. I tried FedEx / UPS store (only nominally less by a few cents, the Local Library in Concord (too inconvenient because they only accept dollar bills), and a printing press in Concord (equally comparable to copymat but they closed by the time I got out of work). I was in and out in less than 10 mins and I paid 50-60% less than what I would have paid for at FedEx or UPS store. I will definitely come back here if I need photocopy needs.

    We came here for the Notary service, and we were not at all disappointed. The notary is the…read morebusiness owner, who gave us his full attention in doing all the tasks that notaries do when witnessing the signature of an important document. He dutifully checked our IDs, and ensured that all the paperwork, fingerprints and logging were done carefully and properly. Best of all, each signature was very inexpensive, as we only had two signatures to be recorded - $15/signature, which is the going rate for getting notary services at a local copy/mail/package estabilshment like this. Yes, we shopped around! And best of all, the notary at Copymat is always here, unlike other package shipping/copy places where notary services aren't always available. I would not hesitate to call upon Copymat again for future notary duties in this area! Thanks Copymat, you got the job done for us!

    US Post Office - postoffices - Updated September 2026

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