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    The UPS Store

    3.2 (78 reviews)
    Closed 8:00 am - 6:00 pm
    Updated a few days ago

    Services - The UPS Store

    Copymaking services

    Mailbox centers

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    Feb 4, i dropped off my package for shipment. First thing i told the lady was i kindly asked her to put extra tape on the label since it was lifting from the package. She didn't do it right away. She printed the receipt and i asked her again to pls reinforce the tape. It probaly only needed an inch tape on two corners. And she said she will later and put my package on the table behind her. So i left hoping she will do it hec she wanted to assist this other guy. I get it. But it only takes 5 seconds to do it. So 7 days later, my package was sent back to me without the label! Good thing i kept the original label underneath which had my address. To Ups manager store : pls know who is that employee working that day. I remember her. Definitely bad bad pooor service!!! Very disappointed and not happy with this!!!!

    Example of Avanti cards sold here!

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    2 months ago

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    8 months ago

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    Local

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    2 months ago

    Jay is always so helpful and fast paced! she is always dominating multitasking when I come in!

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    2 months ago

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    4 months ago

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    11 months ago

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    2 years ago

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    9 months ago

    Long waits and all the employees are indifferent to it. If you have other options, exercise them.

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    1 year ago

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    2 years ago

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    2 years ago

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    3 years ago

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    2 years ago

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    2 years ago

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    2 years ago

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    6 years ago

    Helpful 1
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    3 years ago

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    4 years ago

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    3 years ago

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    3 years ago

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    6 years ago

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    3 years ago

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    7 years ago

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    3 years ago

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    7 years ago

    Quick and friendly service- in and out in 5 minutes, during lunch hour! Can't ask for more than that!

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    6 years ago

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    4 years ago

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    5 years ago

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    4 years ago

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    7 years ago

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    5 years ago

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    14 years ago

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    11 years ago

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    11 years ago

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    7 years ago

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    16 years ago

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    6 years ago

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    Page 1 of 2

    Ask the Community - The UPS Store

    Review Highlights - The UPS Store

    I called and spoke to Janet, although she said they stop notary services at 4:30, she offered to wait for me.

    Mentioned in 6 reviews

    Read more highlights

    The UPS Store

    The UPS Store

    (67 reviews)

    I've honestly waited until I had a few visits here before leaving my honest feedback. There is no…read moreother way to put this, this is truly a miserable location with miserable employees. When you walk in, you can never expect to get a smile, usually not even a greeting, even when you're standing in line for a while. Always only one employee. Nothing moving quickly or efficiently. This morning I was in line behind someone who looks like they were getting a passport. I waited for what seems like forever before the employee even turned around to say he would be right with me, as his back was to me (and all the customers) the entire time. He had the customer behind the counter, trying to take fingerprints....and apparently she couldn't understand the simple concept of laying her finger flat on the scanner. No surprise here, this idiot customer parked her car right in front of the store taking up one and a half parking spots. Behind the employee was a poor UPS driver with a dolly full of packages just simply waiting to get past him to his truck. Trapped behind the counter with the employee blocking the walk way. He stood there for what seems like forever because this employee couldn't even be courteous enough to take five steps to the right let him pass by. Before this, the employee is having a conversation with this passport customer about how this is his girlfriend's neighbor and what cars are in the driveways and what color houses they are for identifying markers. All while I sat there waiting patiently, a line collecting a line behind me. The woman behind me left her letter and left. I finally took my packages and walked out, super pissed as I write this. Probably should wait until I cool off, but an angry toy he speaks a truthful heart. I waited foreverrrrrrrrrrrr for nothing. This morning was a complete display of lack of consideration, respect and urgency for other people's time. I can't stand this location. But at the end of the day, I know better than to come here.

    One star for the pure fact that there was someone there to take my package…read more I definitely do not recommend going to this location until they get their pipes fixed or carpets replaced. I walked in and the immediate stench of mildew soaked carpets and a public bathroom just wafted up my nose. It was disgusting. I DO NOT RECOMMEND this location. Yikes!

    PostalAnnex - More dry caked mud

    PostalAnnex

    (93 reviews)

    This spot is still solid for package drop off. Workers are friendly and efficient. Sometimes they…read moremay go on break unannounced when only one person is on staff and close the store for a short time so would suggest if the workers can stick with a designated time slot as I have gone twice this past year where the store was open but the metal gate was drawn and sometimes don't have time to just wait around for them to return. Other than that, highly recommend!

    I really wanted to like this place and support them -- I'm a small business owner myself and I…read morealways try to support family businesses. Unfortunately my three month experience here was consistently disappointing and I will not be renewing my PO Box. When I asked for a key to my own PO Box the owner told me "most clients don't need a key, they just ask me for their mail." That alone should have been a red flag. Package drop offs sometimes take several days to show as scanned by the carrier -- not ideal if you're time sensitive. The worst experience was a missing package. Staff told me it was delivered on a Sunday when they're closed. I checked -- it was actually delivered on a Wednesday morning when they were open. After being told to file a claim with the sender I received a text the next day saying my package was there. When I picked it up the owner seemed confused and simply handed it over -- no acknowledgment, no apology, zero accountability. I genuinely wanted this to work. It didn't. Their prices are low for the POBox but not worth the headache. I'll be taking my business elsewhere.

    Copymat Walnut Creek - Outside

    Copymat Walnut Creek

    (64 reviews)

    We came here for the Notary service, and we were not at all disappointed. The notary is the…read morebusiness owner, who gave us his full attention in doing all the tasks that notaries do when witnessing the signature of an important document. He dutifully checked our IDs, and ensured that all the paperwork, fingerprints and logging were done carefully and properly. Best of all, each signature was very inexpensive, as we only had two signatures to be recorded - $15/signature, which is the going rate for getting notary services at a local copy/mail/package estabilshment like this. Yes, we shopped around! And best of all, the notary at Copymat is always here, unlike other package shipping/copy places where notary services aren't always available. I would not hesitate to call upon Copymat again for future notary duties in this area! Thanks Copymat, you got the job done for us!

    I can't recommend Copymat Walnut Creek enough. As a paralegal at a local firm, I recently had an…read moreurgent, large-scale printing project with a fast-approaching trial deadline. On Wednesday, February 18, I reached out needing two full sets of trial documents totaling more than 5,400 pages, with everything completed before the following Monday. After calling multiple large chain print shops and being told the turnaround wasn't possible, I contacted Copymat and spoke with Shawn, the owner. Shawn and his team immediately stepped in with professionalism, clear communication, and a genuine willingness to help. They completed the entire project by Friday morning, allowing me to finalize everything by Friday afternoon and stay fully on track for trial. The quality of the work was excellent, the turnaround was incredibly fast, and the customer service truly went above and beyond. It was a huge relief during a stressful week, and I'm extremely grateful for their help. Copymat Walnut Creek absolutely saved the day for our firm, and we will definitely continue using their services. Experiences like this are exactly why supporting local small businesses matters.

    The UPS Store - shipping_centers - Updated May 2026

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