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    US Post Office

    3.1 (62 reviews)
    Open • 9:00 am - 5:00 pm

    US Post Office Photos

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    Winnie W.

    LOVE this post office! Staff are friendly, helpful and super efficient here. There is often a short line here but the line moves quickly. And the staff are all really nice and helpful. Thanks i!!

    All your gift card needs
    Elena K.

    If you're coming on a Saturday, be aware that they do close a bit early. I stopped by at 1:30 PM, which was exactly 30 minutes before closing time. There were four people in line in front of me and the line went extremely fast. One cool thing that I noted was there was a customer who spoke Arabic and the representative from USPS pulled out her phone and got Google translate going and was able to ask her the questions that she needed to help her. Great customer service. Excellent location. It's very small but service is always friendly and quick. They also sell gift cards here in many different denominations. Including visa gift cards.

    and cards for father's day

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    3 months ago

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    11 months ago

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    2 years ago

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    1 year ago

    The staff is always professional and patient. No matter how long the line! Keep up the good work.

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    2 years ago

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    6 years ago

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    3 years ago

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    7 years ago

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    8 years ago

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    9 years ago

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    8 years ago

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    7 years ago

    Fantastic customer service! Everyone was very nice and went out of their way to be helpful!

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    16 years ago

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    11 years ago

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    5 years ago

    USPS is just fine. Like a cheap UPS. Friendly helpful staff. I have to pad this review with more words. Well done Yelp.

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    13 years ago

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    9 years ago

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    Page 1 of 2

    Ask the Community - US Post Office

    Review Highlights - US Post Office

    “Super fast and efficient, but also just real nice and great vibe!”

    Mentioned in 2 reviews

    Read more highlights

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    US Post Office - They don't have tapes

    US Post Office

    (226 reviews)

    It's been a while so I thought I would update…read more I've primarily going to this post office for many years now and I've never had a problem here. Can it get busy and be a long wait at times? Yes but the workers are efficient so the line moves. Are the workers super friendly all the time? No but I still get a "hi" and a smile and I've never experienced any flat out rudeness or overtly bad customer service like I have at other locations. I've sent packages across the country and even internationally and they were able to help me with decent efficiency. I even made a passport appointment for my toddler a year ago and the employee was super patient with us dealing with a toddler and getting photos. And they were very on time with the appointment I scheduled. So honestly I don't have any complaints. I've been to other local post offices where I've experienced flat out rudeness or blatantly bad customer service but never at this Walnut Creek location. It's the one I go to if I happened to go to another location where workers flat out didn't want to help me. This is a post office that has workers that know how to do their job.

    Went here April 14 to certify my tax forms. Small sign says out of certified mail slips. Then a a…read morevery slow employee told people in line in a soft voice that they haven't had certified mail slips for a week and that they're the only post office that don't have one. No certified mail slips for a week leading up to probably one of the busiest days for the post office!? Went to another post office and I'm keeping the location secret because there was no line, fast employees, and plenty of certified mail slips!

    US Post Office

    US Post Office

    (138 reviews)

    Very disappointing experience at the Concord Main Post Office. Located at 2121 Meridian Blvd in…read moreconcord ca. The service felt unprofessional and disorganized and the staff I interacted with came across as unhelpful and dismissive. The overall attitude made the visit frustrating rather than productive. Customer service was not handled with care or respect, and simple questions were met with irritation instead of assistance. The lack of courtesy and efficiency made the entire experience unpleasant. This location seriously needs improvement in both professionalism and customer service standards. Don't ask me to press the green smily face on the screen showing that you gave a good service at the time your service deserves zero star ... You will not loose anything if you show some kindness ... the world have enough of rudeness we don't need any more of it or ppl like you.

    Haven't been to this Post Office in a very very long time. I needed to send a package, this late…read moreafternoon. Surprisingly there's a good amount of parking for a quick stop (30mins parking) and regular parking. I went inside and I was happy to see there wasn't a long line on a Monday and there were more than two cashiers. The pricing on packages have gone up as with everything else after the pandemic. The guy that helped me was fast got me out of there within 5/6 minutes (unheard of right)? He was nice but he should smile. There's a ton of P.O. Boxes and there's is a drop box for regular mail if you need it.

    US Post Office

    US Post Office

    (50 reviews)

    As noted by other reviewers, this postal service branch is going downhill to abysmally low levels…read moreof service at a plummeting pace! Ever since its most exceptional employee, John, retired, customer service has lapsed to an unacceptable degree. Never mind the broken and disabled customer service counter partition, left neglectfully in its downward and closed position, has gone unrepaired for literally MONTHS now. Yellow pickup notices are being negligently not put into boxes even when parcels have been known to be already delivered. More outrageous still: We recently received a most obnoxious email from the USPS, falsely accusing us of leaving our box with a supposed overflow of mail, threatening to close the box outright in 30 days were not one of four supposed options for correction not chosen. Two of those options, naturally, included either purchase of a larger, exorbitantly priced box, or some inexplicable Caller Service for mail pickup which was never even linked or described. We promptly visited the branch to determine the truth: Some clerk, or clerks, had mistakenly MIXED UP our scant stack of mail with that of another customer, whose box number was in close proximity and just six digits removed from our own box number; hence the obvious confusion. Worse, however, that other customer's mail was a real overflow and literally reams of neglected mail belonging to them had been collected separately and placed in a big plastic bin for pickup. Our scant mail was mistakenly MIXED IN with that customer's neglected mail overflow, resulting in the false accusation and unjustified threat of box closure. The comedy of errors continued with a box lockout and an outright refusal to give the patron his mail, for absolutely no valid reason, as the box account is currently active and paid! Their pretext: neglecting to put the patron's updated box application in their system for a box maintained since 2006! This kind of clear staff incompetence is unacceptable and should be promptly addressed and corrected for the benefit of all customers concerned.

    Rude customer service. I hate going to this post office but it's the closest one near me. I have a…read moreP.O.Box bc I travel alot due to my employment which causes me to have mail backup. This is why I have a PO Box. When I pick up my mail the clerks have made statements like "Why do you travel so much" or "Wow that must be nice I wish I could let my mail pile up bc I'm traveling". Once an employee yelled out to the other employees "Oh look who's here Box number---- to pickup their mail". I was so angry I just walked out. No wonder they have such a poor rating.

    The UPS Store

    The UPS Store

    (184 reviews)

    I have lived in Pleasant Hill for eighteen years. The Crescent UPS store has been my go-to location…read morefor any shipping need, package delivery, and return. The staff here are kind and highly efficient, regardless of your purpose. Whether a paying patron shipping a package, or simply dropping off an Amazon refund, I always receive exceptional customer service. I once stopped at a different UPS store, as it was on my way running errands, and received far less than even the superficial "professional" customer service one would expect at any business establishment. The Crescent UPS staff have never requested I do their job, and for that I am grateful. The line may get long, but each employee will serve you with courtesy.

    If I could give zero stars, I would. I was just there today 9/10 at around 4:30pm. The tall Asian…read moreman at the counter was rude and had a smug attitude. I walked in and he didn't say anything to me. I didn't care, but he greeted the person who came in after me and tried to help her first. I politely said I was there first and he said she was a regular. Excuse me? I said no, I'm first. When I put my box down, I asked if he had some tape and before I could finish my sentence, he rudely said "not for free. I'm gonna charge you $2!" First of all, I never asked for free tape. He didn't even give me a chance to finish my sentence. Once he scanned my box. He started to help the "regular." I asked if I was good to go and he just looked at me and continued to help the other lady. This guy seriously needs retraining in customer service.

    US Post Office - postoffices - Updated September 2026

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