Cancel

Open app

Search

US Post Office

1.6 (159 reviews)
Closed 8:30 am - 5:00 pm

Services - US Post Office

Shipping centers

US Post Office Photos

You might also consider

Recommended Reviews - US Post Office

Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
Yelp app icon
Browse more easily on the app
Review Feed Illustration

Reviews With Photos

Door closed at 4:57 pm.  Double click to see time stamp.
Shaida S.

Today on Monday, June 2, 2025, I arrived in the parking lot of the post office at 4:55 pm and walked into the lobby only to find that the door to the counter was locked. There was an employee inside who refused to unlock the door and told me to drop my package off to the side (I'm not sure how she would know what kind of service I needed). Regardless, she refused to open the door and had no explanation as to why she closed up early. When I demanded she open the door, she started making sounds "wah wah wah" and whining noises. Another woman came in and couldn't believe the behavior she was witnessing or the fact that the post office was closed before 5:00. I took photos of the closed lobby and the employee which clearly shows the time of the incident.

Front
Lisa W.

Nice ladies working up front as always, plenty of parking, clean, fast. Haven't tried to get a passport here like many of the worse reviews on here but tbh that has never been a pleasant experience no matter where I've had it done.

Sure looks like it was intentionally ripped open!

USPS has done it again! Received a package today from a friend, but it quite obviously been ripped open, this is beyond a little tear. There is a ton of stuff missing out of the box, as if somebody dug through it and took things out. Since it was only insured for $100, which way exceeds all the items that magically came up missing during transit. We are not going to bother with an insurance claim, because we know it'll be a big hassle and they most likely won't do anything. Take a look at the picture, how in the world is it acceptable? I sincerely cannot believe that my mail person dropped this off at my door with a giant hole in it. This is all completely unacceptable, but it does no good to complain to the post office, because they sincerely do not care!

The "package" in question.

The Alhambra branch has good hours, the lines aren't terrible, the people at the counter are friendly enough, and parking is passable. However, I received a slip saying that $4.20 was due for a "package". The "package" in question was a small bubble mailer, 6" x 4 1/4" that weighed 1/4 of an ounce, when holding it's contents, a tiny pack of seeds. It already had a Nonmachinable surcharge stamp on it. The lady at the counter said it was a package because it had 'things in it'. Yes, that's the point of the mail service. They wasted my time to incompetently overcharge me.

Tiffany K.

Sometimes I have no idea whether the mail person is actually making an effort to make deliveries. I received my mail, but did not receive my package. My tracking status says, "No Access to Delivery Location" even though my apartment is in the same hallway where the mailboxes are. How can you get inside the building to deliver mail, but then claim you have no access to my apartment even though it's 200 ft away from the mailboxes? This is not the first time this has happened either. Another past package once listed it had been delivered, even though it wasn't. Two days later, it was delivered to my mailbox... Not sure what is happening, but it would be nice if USPS could accurately describe how they were delivering packages.

See all

2 months ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

8 months ago

Helpful 0
Thanks 1
Love this 1
Oh no 0

3 months ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

9 months ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

2 months ago

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of Shaida S.
47
98
13

11 months ago

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of Naomi C.
8
68
133

8 months ago

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of Lynn A.
0
74
37

5 months ago

Helpful 0
Thanks 0
Love this 1
Oh no 0
Photo of Amanda Z.
206
58
19

11 months ago

Helpful 0
Thanks 0
Love this 1
Oh no 0

4 months ago

Helpful 0
Thanks 0
Love this 1
Oh no 0

9 months ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

10 months ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

1 year ago

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of Lisa W.
2104
139
2753

4 years ago

Helpful 50
Thanks 2
Love this 44
Oh no 0

1 year ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

3 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 1

3 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of S B.
0
20
0

1 year ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

6 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

2 years ago

Helpful 2
Thanks 1
Love this 0
Oh no 0

3 years ago

Helpful 1
Thanks 1
Love this 0
Oh no 0

1 year ago

This post office is horrible cx r ordered around use to like it here but they need to improve

Helpful 0
Thanks 0
Love this 0
Oh no 0

3 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

1 year ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

4 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

4 years ago

Helpful 1
Thanks 0
Love this 1
Oh no 1

3 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of Anja A.
121
48
10

4 years ago

Helpful 2
Thanks 0
Love this 0
Oh no 0
Photo of Chris I.
21
38
29

4 years ago

Helpful 1
Thanks 0
Love this 0
Oh no 0

3 years ago

Helpful 2
Thanks 0
Love this 0
Oh no 0
Photo of Rich M.
29
11
0

3 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 1

2 years ago

Excellent efficient handling of passport application for me and my daughter. Great friendly customer service!

Helpful 0
Thanks 0
Love this 0
Oh no 0

3 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of Izzy R.
356
21
12

3 years ago

Helpful 1
Thanks 0
Love this 0
Oh no 1

3 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

3 years ago

Helpful 1
Thanks 0
Love this 0
Oh no 0

5 years ago

Helpful 2
Thanks 0
Love this 0
Oh no 0

2 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

3 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

3 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

Page 1 of 4

US Post Office Reviews in Other Languages

Ask the Community - US Post Office

Review Highlights - US Post Office

These 5 stars go completely to Prashanth(sp) who was very kind, considerate, and helpful to my daughter over the phone.

Mentioned in 4 reviews

Read more highlights

You might also consider

US Post Office

US Post Office

(138 reviews)

Five Stars because of the excellent service of Gigi, at the counter…read more Went to the post office to pick up some stamps and packaging. The line grew as we all waited while a woman was expressing her discontent about not receiving her mail to Gigi. Gigi was supremely polite and incredibly patient as she explained to the woman in multiple ways (because the woman was just not understanding and continued to be upset ) that she could not do more than she already did (by taking the woman's name and phone number to give to the supervisor of the mail carriers) And that all the supervisors were gone for the day. Then, when the woman left and it was finally my turn, Gigi helped me understand the most economical way to send my gifts. She is just awesome and if I lived closer, I would go to this post office more often because of her!

Haven't been to this Post Office in a very very long time. I needed to send a package, this late…read moreafternoon. Surprisingly there's a good amount of parking for a quick stop (30mins parking) and regular parking. I went inside and I was happy to see there wasn't a long line on a Monday and there were more than two cashiers. The pricing on packages have gone up as with everything else after the pandemic. The guy that helped me was fast got me out of there within 5/6 minutes (unheard of right)? He was nice but he should smile. There's a ton of P.O. Boxes and there's is a drop box for regular mail if you need it.

US Post Office

US Post Office

(63 reviews)

Title: "The Last Customer" -- A Lesson in Rudeness at 4:49 PM…read more I have, over the years, encountered all manner of inefficiency and discourtesy in public service. But today, at precisely 4:49 PM, in the United States Postal Service branch in question, I was treated to a performance worthy of its own cautionary tale. I stood in line, letters in hand, prepared to send out important correspondence. Ahead of me, a woman -- the "last customer," as the clerk rather theatrically declared -- was being helped. I waited. Seven minutes passed. Seven minutes of absolutely nothing. No acknowledgment. No "we'll be right with you." Just the looming presence of a large clock and the even larger certainty that I was being ignored. The clerk, a big white woman with a demeanor that could charitably be described as abrasive, informed me -- without so much as eye contact -- that she would not be serving anyone else. Not because the branch had closed. Not because there was a system outage. Simply because she had decided that she was done for the day. In business, there is a difference between policy and petulance. The former is respected; the latter earns you a review like this. If the USPS is content to have its staff turn away paying customers with open rudeness before the posted closing time, then perhaps the leadership should make that their official policy. At least then we'd all know the rules of the game. Until then, I'll take my business elsewhere. And I suspect I won't be the only one.

Recently, I have been going to the post office to send certified mail almost every month. The…read morepurpose of sending certified mail is to ensure that my letters are received by the recipient, as l can check the tracking number. Unfortunately, today I encountered a middle-aged white woman who has been working there since 2020. She used to help me send letters before, but I could strongly sense from her eyes and facial expressions that she disliked me. I always held back and didn't show my annoyance. But today, the service she provided for the certified mail really made me angry. As everyone knows, certified mail has two identical numbers, one on the letter and the other for the sender to keep. This white woman insisted that I write the same address on the part I keep, but there was simply no space to write all of it... This is wrong. She was targeting me and making things difficult for me. Before, it was never necessary to do this... Her attitude seemed fine, with a smile on her face... but she was actually very bad. In the workplace, only your professional ethics and knowledge are needed. Please keep your emotions and a calm mindset at work. If you don't like dealing with people, you can change your job. thank you

US Post Office - They don't have tapes

US Post Office

(225 reviews)

My mailbox has a lock and key, but suddenly the key would not turn. I was getting notified that…read moremail was getting delivered so I know the post office could open the master lock and deliver mail. I had a suspicion something was blocking the key from turning as we have never changed the locks. After calling many times with no answer, and filing two reports online and in person, I went to this post office location. The manager of this location in Walnut Creek had someone managing my route extract all of my mail for me and hand deliver it to me at an agreed upon meeting time. She was such a nice person she had completed her route in my area and drove back to help me, which I needed as it's tax time and my mailbox had been blocked for 2 weeks. It turned out to be a massive Restoration Hardware marketing magazine I never ordered or wanted that was taking up so much space it blocked my key from turning the lock to open it all the way. A big thanks to the manager and route driver for finally getting this solved for me! I'm not surprised the phone tree and main online report didn't work. USPS seems short staffed. But the people in our local community came through. Thanks a bunch. :)

Went here April 14 to certify my tax forms. Small sign says out of certified mail slips. Then a a…read morevery slow employee told people in line in a soft voice that they haven't had certified mail slips for a week and that they're the only post office that don't have one. No certified mail slips for a week leading up to probably one of the busiest days for the post office!? Went to another post office and I'm keeping the location secret because there was no line, fast employees, and plenty of certified mail slips!

US Post Office - postoffices - Updated May 2026

Loading...
Loading...
Loading...