I do not recommend renewing or enrolling in TSA PreCheck here. The employee who helped me was…read moreextremely rude and seemed unfamiliar with the renewal process. According to the TSA website, you can renew your TSA PreCheck up to 6 months before expiration. Even though I was within that timeframe, she repeatedly told me I was "too early" and should come back closer to my expiration date. I explained that I'm traveling next month and wanted to avoid any issues, but instead of helping, she suggested I just travel with my marriage certificate. Nobody wants to carry unnecessary documents while traveling when this could simply be handled correctly the first time. On top of that, she claimed my Known Traveler Number account didn't exist. I had to repeatedly ask her to enter the full account number correctly before my information finally appeared. After that, she continued the interaction with an obvious bad attitude, huffing and puffing the entire time because she clearly did not want to help. The owner was not helpful either. If I hadn't been persistent and informed about the TSA renewal policy myself, I honestly don't think this would have been completed properly. Very disappointing customer service experience. Save your time and money and go elsewhere!

My family of four went to get the TSA precheck done. My wife and two teens had an appointment for…read morethis time slot, I had made one for another day. I asked if he could process me too and he simply and straightforwardly asked if I had filled and submitted my info online and I said yes I had. He said okay then you'll be last. Great! I was a little worried about his demeanor but through simple friendly engagement he seemed to loosen up a bit and then a lot! He's got people coming for this service just about every 10-15 minutes so I can understand his need to be efficient and accurate in order to serve all of us. And he was all of that, we just were trying to make all of our time there more light and enjoyable and he responded well. He provided exactly the service that was advertised and expected and the pricing was a bit lower than other nearby locations so a good value too. Simply submit your info at the TSA website https://tsaenrollmentbyidemia.tsa.dhs.gov/ and book your appointment and you'll be in and out of there in less than 15 minutes! Easy peasy.

Aside from returning Amazon packages, I use this store to re-ship items my youngest son ordered…read morefrom his new home is Massachusetts but entered his childhood home address instead of his new one! Lol. I like it, in a weird way, this will always be his home. Today when I went in I had boxes with incorrect labels and my granddaughter in my arms. They already had in the computers my son address from previous mailings. So they did the labels for me! It was very easy. This store hasn't let me down yet!

What an arrogant A$$ that works there. Walked in, no one there, and he sits there talking to…read moreanother employee, not even acknowledging our presence. Then tells me the return label needs to be printed out... 3 dollars and change... ok. Then says it needs to be taped and that's another couple bucks.... For a couple pieces of tape.... Rediculous. Thats not the bad part. His attitude was amazing. If you're going to work in the service industry get a personality. Clown. Go elsewhere. Not the first bad experience with this place. It is the last.

To Jennifer M I just read your review. I walked in with my…read more11 year old yesterday to do a return. I walked into an extremely aggressive hostile and uncomfortable situation. I did not know what was going on at first. Once I realized you were angry about the policy of not taping boxes, I was shocked. Your behavior was a little concerning. I was definitely a little thrown back. So once you began to turn your anger towards me I realized this wasn't a ups issue. This was YOUR ISSUE. You continued for several minutes to rant and rave about a little conversation with the young lady I had while she was helping me. There are so many things you could have done to make a statement but this was not the way. You lost that battle as soon as you started yelling at a young lady and an elderly woman. Then an innocent bystander. There are many resources for anger issues. I am sure your retail employer may even be willing to help you get the proper treatment. Moral of this story is BRING YOUR OWN TAPE!!!!

I just had the best experience at this location. Professional, fast and knowledgeable. I live in…read moreVallejo but this UPS is now the only location I will be using from now on. Eddie.

This is hands down THEE best UPS store I've ever done business with!!…read more The owners are genuinely wonderful people. Kind, welcoming, and always incredibly helpful. Every time I walk in, I feel like they truly care and want to make things easy. They consistently go above and beyond, whether it's shipping, printing, or helping sort out all the little details. They're patient, thoughtful, and always make sure everything is handled right. And I especially have to thank them for their patience with my endless Amazon returns, lol!! I've brought in more than a few, and they've always been friendly, efficient, and gracious about it. Great service is one thing, but genuine kindness is something else entirely. This place has both, and it's rare. I am so very lucky to have them in my area :D

Courteous staff . I love this UPS especially because it is open on Sundays until 4pm, which is a…read morebenefit to folks that work full time jobs during the week. I find the staff to be especially courteous and welcoming which is a bonus. Give this place a try. You won't be disappointed.

This location is so easy to get in and out. The staff is friendly and helpful. We were staying out…read moreof state while a friend checked our box for us. Once we decided to move permanently, the staff at this location was able to let me know that there was no more mail in the box after I submitted a postal change of address. If you need any of the services they provide, go to this location. It's right near groceries, banking, and refreshments so no need to go further.

Overpriced printing services. Go to UPS or elsewhere…read more Went in to print two shipping labels. The manager (I assume) printed on recycled paper, both labels on the same sheet then proceeds me to charge 1.50 for printing services. 75 cents per sheet is ridiculous (except it was just 1 sheet with both labels on them). Pricing on the wall says otherwise and should be significantly less. The manager then proceeds me to ask me if I have my packages with me, I said no. I'd rather not give him the privilege to mail off packages to say there is volume and need for a mailnmore in Benicia.

Fast and friendly service. The door should open in instead of out for ease of carrying large items…read moreinto the store. That's all.

Horse shit service. I live down the street, I'll travel further away to do anything FedEx related…read more Staff is rarely kind. Today, Sunday at 3:00pm lady was not helpful at all. And seemed to act hella annoyed with me. I basically dropped off a bed frame to be returned over two weeks ago, and she basically said she couldn't help me, if I don't have the tracking number then I needed to call customer service which she didn't provide. Which is fine. But she was not kind at all. She was short, and rude. I am out $300 dollars for a package that seems to be lost by them. And being a little kind could go a long way when people loose sh!t. Maybe she was having a worse day than me, cause her attitude blew chunks. But I have been in here three other times, and the people that work here just seem like they hate being there or helping people. If you hate people go work at the DMV, where people expect you to be a jerk.

The service and customer service is so bad. I ordered an item from Amazon then had to return it…read more Amazon replied return confirmed, ups would be picking it up. I wanted to know when the pick up was so I called ups early in the morning. They could not find any record of my pick up. I called Amazon they put in a new request. Here's were it got ugly. Left home, only to return at 2p and found a tag got. UPD attempted pick up. I called Amazon ups back 3x with no help. On the 4th call, got a live CS rep, asked for supervisor. Was pick on hold for 1hr with no answer back. Multiple call and an hr wait and still I have no resolution on when my pick up will occur. Now 2 days off from work and no pick up. This is the worst customer service experience I have ever received. No wonder your business is dropping

They went way out of there way to get me a package late at night. Called me to let me know I could…read morecome get a package right before they closed the facility.

Awesome customer service!…read more Maritess is such a great help when it comes to printing out many attachments from an email and having it ready for pick up. *Email her what you want printed out, confirm with her via a phone call post sending the email, and set a time for pick up. Super easy! Support your local print and go store!

I went there for a notary service. Owners are very fast and friendly…read more Definitely would recommend uses them.

Blue Bare Merc. & Made is truly one of those little gems that makes Martinez special…read more What stands out to us just as much as the shop itself is Jenny and Matt. They are genuinely kind, welcoming people who clearly care about the way they treat others and about the community they're part of. Jenny is incredibly community-minded and supportive of other local small businesses, and you can feel that same care in everything they've created at Blue Bare. The shop is full of unique, thoughtful finds, but it's the people behind it that really make the experience special. Small businesses like this are what give a community its personality and heart. We're lucky to have Blue Bare right here in Martinez, and I'm always happy to support businesses that support and uplift the people around them. Definitely a Martinez gem worth discovering and supporting!!!

I love coming downtown and seeing what is new in the area. A lot of these stores change store…read morefronts or move locations so it's cool to see where they end up. This store is located in more of a warehouse type and it merged spaces with another store. They had so many different items to choose from, I bribe from lock sources bd found sources outside of town. My partner bought a Martinez shirt from them and let me tell you, the fabric is so soft. My friend bought a cute hair comb she has been looking for a while. They make all their designed there and are solely owned by the artist. This isn't your boring chachki store, but somewhere you can actually buy quality made goods. They had everything from clothing, candles, Taylor swift items, jewelry and so much more. The place was clean, the family that owns it is super sweet and can answer any questions. The store didn't seem cramped and put together well. I'll definitely be back!

I have always received such incredible Customerservice when I bring my packages to this location…read morethe ladies are very kind and reliable.

Less than stellar first impression. Had I known from the first impression I would have went out of…read moremy way to find a REAL ups store instead. The amazon package I was returning was nit taped and the return label was also not attached. The comment I got was, next time be sure the labei is attached and the box is properly taped. We normally charge to have that done. Really!!! I just replied, this must be a california thing because ups stores do this as well courtesy and in Nevada I've never encountered this situation. Just to be sure I will look for a real ups outlet in the future.