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    PostalAnnex

    3.5 (93 reviews)
    Closed 9:00 am - 5:30 pm

    Services - PostalAnnex

    Notarial acknowledgement

    Apostille or authentication

    Notarial copy certification

    5 More Services

    Jurat

    Mailbox centers

    Notarization

    Shipping centers

    Signature witnessing

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    Renting a filthy truck and I was "charged a cleaning fee" this is a joke
    Beth P.

    I have rented the boxy type of trucks from this location before. A few days ago I needed to rent a truck to transport a few pieces of furniture. I was in a hurry when I rented (checked out the vehicle). The first thing I noticed was dry caked mud on the foot step and floor mat but a few mud spots on the driver seat. I thought the last renter must have used this Chevrolet truck through wet mud some where. As I was driving (day) I could see that the rear view window was so filthy. I couldn't see through it and had to use caution while changing lanes. Then to add more grief the warning light came on (oil change due soon). After dropping off the pieces of furniture I turned on the ignition, put my seat belt on and I could not move the handle to (D) Drive. It was stuck! This happened on several occasions and it was frustrating because I had driven several trucks in my lifetime but never had an issue with not being able to move the handle attached to the side of the wheel to (D) drive. I had taken the emergency parking brake off so that was not the issue. I originally intended to rent the truck for one day but life happens and I ended up with 2 days rental. I returned the truck. I checked (rented) the truck at 5:37 pm on the first day and returned the truck before 5:37pm. If their surveillance camera is operating the recording will show that I returned the truck before 5:37 pm. When I received my receipt by email I was shocked to see the charges. The truck advertises $19.99 /day. Now I was thinking the who purpose of "renting a uhaul truck (not the boxy big truck but a "regular truck". Looking back at the amount I was charged i could have rented a "full size/luxury SUV/truck at Walnut Creek Enterprise. I was charged a "cleaning fee" I drove away with a filthy truck both inside and out and was charged for the last renters mess. Yo make matters worse I spoke to a lady over the phone. I didn't get her name, she was polite. I explained all the issues I encountered and all she said was, "I will make note of this" I thought, "make note"? I have had better service with car rental companies including other uhaul stores. I was expecting her to tell me, "I'm sorry about your experience, we will not only note the issues but we will also ADJUST the fees imposed. I was wrongfully charged for 3 days not 2 and a "cleaning fee"? I don't think I will rent a regular truck" from uhaul and stick with the economy boxy uhaul trucks in the future ‍. The lady at Postal Annex told me that she would have the store manager call me back regarding the issues I have. So let's wait and see if they will follow through and correct the issues/bad experience I had during my renal period (2days). A lesson for me is not to be in a rush and avoid issues like this in the future.

    I hope there is no line!!!!!!!!!

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    4 months ago

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    2 days ago

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    8 months ago

    Been using them to handle packages instead of sending mail and deliveries to outside my door.

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    3 years ago

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    11 months ago

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    2 years ago

    They don't answer the phone and sometimes the person that does notary is not available. Thanks for wasting my time!!?

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    2 years ago

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    2 years ago

    Friendly, helpful and efficient - highly recommended, clearly the best PostalAnnex in town!

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    3 years ago

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    5 years ago

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    6 years ago

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    3 years ago

    So helpful and kind! Knew exactly what my logistics needs were and how to get them there efficiently.

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    3 years ago

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    4 years ago

    Great service and very friendly staff my to go location for any shipping or printing services.

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    3 years ago

    great service. Christina knows her stuff. Great attitude, great smile. Quicker service than USPS.

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    4 years ago

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    Page 1 of 3

    Ask the Community - PostalAnnex

    Review Highlights - PostalAnnex

    I recently rented a U-haul truck from Postal Annex and the experience from start to finish went very smoothly.

    Mentioned in 22 reviews

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    We came here for the Notary service, and we were not at all disappointed. The notary is the…read morebusiness owner, who gave us his full attention in doing all the tasks that notaries do when witnessing the signature of an important document. He dutifully checked our IDs, and ensured that all the paperwork, fingerprints and logging were done carefully and properly. Best of all, each signature was very inexpensive, as we only had two signatures to be recorded - $15/signature, which is the going rate for getting notary services at a local copy/mail/package estabilshment like this. Yes, we shopped around! And best of all, the notary at Copymat is always here, unlike other package shipping/copy places where notary services aren't always available. I would not hesitate to call upon Copymat again for future notary duties in this area! Thanks Copymat, you got the job done for us!

    I can't recommend Copymat Walnut Creek enough. As a paralegal at a local firm, I recently had an…read moreurgent, large-scale printing project with a fast-approaching trial deadline. On Wednesday, February 18, I reached out needing two full sets of trial documents totaling more than 5,400 pages, with everything completed before the following Monday. After calling multiple large chain print shops and being told the turnaround wasn't possible, I contacted Copymat and spoke with Shawn, the owner. Shawn and his team immediately stepped in with professionalism, clear communication, and a genuine willingness to help. They completed the entire project by Friday morning, allowing me to finalize everything by Friday afternoon and stay fully on track for trial. The quality of the work was excellent, the turnaround was incredibly fast, and the customer service truly went above and beyond. It was a huge relief during a stressful week, and I'm extremely grateful for their help. Copymat Walnut Creek absolutely saved the day for our firm, and we will definitely continue using their services. Experiences like this are exactly why supporting local small businesses matters.

    FedEx Office Print & Ship Center - Scan and drop

    FedEx Office Print & Ship Center

    (125 reviews)

    I previously shared a frustrating experience at the store but have had since had multiple pleasant…read morevisits. Last night, Elena helped me streamline the print and go process and helped me figure out how to use multiple payment methods to pay for a print job.... yes I was the customer trying to split payment across a card, cash&change, and a FedEx print card (I'm sorry!). This would've been impossible for me to figure out how to do at the station in less than 20 minutes but Elena had everything printed and rung up for me in less than five. The other staff here are kind and thoughtful and have helped me numerous times by suggesting strategies that have saved me time and money. I also appreciate that this store is obviously well attended by management and employees. In a retail setting it is important for staff to notice who comes in and out of the store and at this store this is executed consistently and in a way that feels customer service oriented rather than hostile

    Had a shipping label provided by a seller for FedEx so I came here to have the item boxed and…read morepacked. Store is very clean and the rep was nice, but when I looked at the total, it was $38 and had two boxes. I asked why there were two boxes when my item was already in its own box and only needed to be bubble wrapped and put into one box. He stated that it needs to be in a box within a box and they always do this. I told him that it's ridiculous especially when they are charging $17 a box. No offer to take off a box and pack it how I requested. Will do my best to avoid using FedEx moving forward.

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    DO NOT GO HERE. GO LITERALLY ANYWHERE ELSE!!!!!!!!!!!!!…read more When we started here we were really happy with this location and the service. But after new management the service has become almost repulsive. Julie has to be the most incompetent, rude and racist manager they could've possibly hired. My first interaction with her was so poor. She spoke with so much hate, the racism was LOUD. I let it go because I felt embarrassed with everyone watching the interaction. Then yesterday I walk in to pay our box and pick up my diabetic supplies only for her to tell me they closed our mailbox and sent ALL our mail back to the center. Mind you - NO notice nothing. I show up and find out we no longer have a mailbox there. I told her I was picking up medical supplies and I need them as a diabetic my life is on the line without them, she was incredibly rude and dismissive in her response. No empathy, no "I'm so sorry for the inconvenience this has caused". Just "ok well it's not my problem" basically. Then the owner called my husband and explained that our mail was actually still there and wasnt sent back. So she looked me dead in the eyes as I told her I could die without my supplies and still lied and said it wasn't there and smiled. No empathy, no humanity. She saw a brown girl and that just didn't seem to sit right with her. She almost looked joyous that I could possibly die without my supplies when I told her. The amount of hate and racism in her heart came before her duties as a manger. All because of the color of my skin. There was a white woman in line before me and she was so kind to her I actually thought last time she may have just had a bad day or something but no, she's just another racist woman in Walnut Creek. DO NOT GO HERE!!!!! This is beyond racism, it's just plain disgusting and she had absolutely no empathy on a human level for someone who's out of diabetic supplies and her life is on the line. We went in to the store after the owner called us and he gave us our packages and said he'd talk to her and write her up. So if you still send your mail here, be sure not to send ANY sensitive packages because the owner clearly has no intention of taking any real action to prevent her from harming anyone else in his store.

    PostalAnnex - notaries - Updated May 2026

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