Great job shipping my international package. The costs were reasonable. Will come again.read more

DHL - Don't go here ... if you do your own label, they won't call DHL…read more He told me today they get charged to schedule a pickup... LIES!! I offered to pay the charge, and he said no... its a secret how much.. LIES! Went back to my office, and scheduled a free pickup online. Why can't they do that for me? I would have paid.... Lazy staff... Avoid this place...

I'm impressed 5 star service.I called to get a live Scan and the owner Mehar Singh told me to come…read moreon in. He explained the process and offered me other assistance on other services that he has. I want to take the time to let the world know this it was an excellent experience.I will go back to him every time I need help. Keep up the amazing job you do for all of us non computer ppl. Marie

Excellent service for Canada passport photos by staff of knowledgeable professionals.read more

Good people! Can't say enough positive adjectives of the staff. Helpful, kind and caring group…read more Nice neighborhood place for not just mail related issues. Hard working folks. Thanks for your great service!!

Came here on an early Thursday morning. Justin had good positive vibes and Karina was very helpful…read moreand friendly. Service was great and expedient.

A hidden gem! Came in about 5 minutes before closing time. They don't scan QR codes to return…read morepackages, so he offered to print a label and didn't even charge me for it! It's convenient too since they close at 6pm when almost all the other post offices close at 5pm so it makes it a bit easier to go after work. Definitely coming back again.

I went in to mail packages and finally he got some help. The lady with the lady with the long locks…read moreis so pleasant and helpful! What a change to not be greeted by a grunt I think her name is Synthia she spells it with an S.

Amazing people running this store! Every single time I have came to drop something to be sent off,…read morethey always help me out with packaging and give me tips to avoid common eBay seller issues. Their quality of service and value they bring to me is amazing! I am and will always be a loyal customer. Thank you for everything you do!

Love the ladies who own this very cute mailstore. Love the pleasantries everytime I come inread more

Wow. Super fast! I…read morewas worried about having to find a place that would notarize my paperwork since I also had to send it via FedEx to an out of state address. Some banks were requiring an appointment ahead of time with a no availability for days. However I came across this place here on Yelp this morning and I was in and out in less than 5 minutes. For some reason the address here on Yelp took me to a place by the Ralphs across the street. This is actually located right next door to the Stater Brothers that's across the street.

Amazing service I come here weekly for my orders, reliable for business! Definitely recommend for…read moreriverside California!

I just think that everyone should pack their patience . Someone drove through the front of that…read morestore and it was a very very dangerous situation for the people working there. They had to move over to Rite Aid in order to accommodate the customers. It has been a very tough for them and for all of us who use that location on a daily basis. Their staff is awesome and has done nothing but bend over backwards to make sure that everybody has what they need. Luckily, they move back into the original spot on Monday so everyone who wants to hate on it wasn't down in there when the lady crashed into the front door. Calm down

I've used this location before and have generally had positive experiences, which made today's…read moreinteraction even more disappointing. I came in to return an item after the manufacturer instructed me to ship it through UPS using their account. Before I could even pull up the return information on my phone, the associate immediately became dismissive and told me, "We don't do that. We aren't UPS." I tried explaining that I was simply following the manufacturer's instructions, but she repeated the same statement in an increasingly rude tone and offered no attempt to understand what I was trying to accomplish. When I asked where an actual UPS hub was located, instead of providing basic customer service, she told me to "Google it on your phone." There is a difference between not being able to help and not wanting to help. I understand if this location couldn't process my return. What I don't understand is the complete lack of professionalism, patience, or courtesy. Customer service isn't just about having the right answer--it's about how you communicate it. A simple explanation and a helpful suggestion would have taken 30 seconds. Instead, I was treated like an inconvenience from the moment I walked in. This location is usually friendly and helpful, which is why this interaction stood out so much. The associate I dealt with today could benefit from a refresher on basic customer service. Being knowledgeable is important. Being respectful is mandatory.

This is the only place I go to ship packages. They make it easy and painless. So quick and…read moreconvenient. I just happened to check their hours today so I could mail out some Xmas presents. The people who wrote negative reviews are crazy. I've been going here for 10 years and not a bad experience in that whole time.

A family member went to send off a package. She had 2 other vanilla envelopes that already had…read morestamps on them. She asked if they can be sent off from there. They told her it wasn't a letter. So they went and charged her $14.00 for the 2 envelopes. I thought that was being dishonest. So I recommend clients not to go there. Thieves!! I can't give them 0 stars

Stopped in to drop off a package that needed to ship out via UPS. The package I was shipping is a…read moremedical package so it comes with a receipt and print out for records. The quality of service here is great. The people working are always friendly and greet you when walking in. The location also has moving items, mailing items, and printing/faxing available. The value is ok if you need something quick and convenient. There are other places that may be cheaper. Definitely check this place out if local. I chose this place for all my Amazon returns because it's convenient.

I was a mailbox customer at UPS Store #6941 and have spent more than a month trying to get answers…read moreregarding a package that was scanned into the store and then could not be located. According to tracking, my package was scanned into the store on 4/16/26, and I received notification that it had arrived. When I later attempted to retrieve the package, it could not be found. An investigation was opened on 4/28/26. From that point forward, I communicated primarily with the store manager, Ally, and received a series of conflicting explanations regarding the status of my package. On 5/5/26, I was told that the package was still under investigation and that documentation was being reviewed. However, I later learned through UPS that the original investigation had actually been closed on 5/4/26 because UPS had determined the package was delivered correctly to the address on file. Despite that, I continued receiving information suggesting the matter was still being investigated. At one point, after I expressed my intention to escalate the matter to corporate, I was told that the package would be "redelivered" to the store. This immediately raised concerns because the package had already been scanned into the store on 4/16/26. I later contacted UPS International Claims directly and was informed that the statement that the package was going to be redelivered was false information. When I brought this information to Ally's attention and requested clarification, communication from her stopped completely. What makes this situation even more frustrating is that I was told Ally had spoken with the claims department and that the package remained under investigation, despite UPS records showing the original investigation had already been closed the day before. Since then, I have repeatedly requested updates and clarification regarding: * What happened to my package after it was scanned into the store * Why I was given conflicting information * Why I was told the package would be redelivered * Why the status I was being told did not match information provided directly by UPS I have also repeatedly requested contact from management and ownership. Multiple employees have told me they would notify Ally and have her contact me. I was told again recently that Ally would reach out. She never did. To date: * I have not received a clear explanation regarding the chain of custody of my package. * I have not received answers to several reasonable questions. * I have not been contacted by the store owner. * Ally has stopped responding after I questioned the discrepancies between what I was being told and what UPS Claims told me directly. I understand that packages can be misplaced and that investigations take time. My issue is not simply that a package went missing. My issue is the lack of transparency, the contradictory information, the lack of follow-through, and the complete breakdown in communication once I started asking difficult questions. As someone who receives time-sensitive business and promotional shipments, this experience has been incredibly frustrating and has significantly damaged my confidence in this location's package handling and customer service practices.

I love it here the customer service is great very nice staff. They value their customers and have…read moregreat services.

Had a bit of a confusing transaction as I had a few different labels but got great customer…read moreservice the worker was patient and was able to sort out the labeling issues that arose.