I had an extremely disappointing experience with this print shop. I spent a significant amount of time organizing and preparing approximately 50 documents and emailed them as instructed for printing. Instead of receiving the services I requested, all of my documents were allegedly shredded, causing me substantial inconvenience, frustration, and loss of time. The lack of communication and professionalism throughout this process was unacceptable. Important documents that I entrusted to this business were destroyed without my authorization or any reasonable opportunity to correct the situation. Additionally, I felt that I was treated differently and unfairly during my interactions with this business. Based on my experience, I left feeling disrespected and concerned about how customers are treated. I would not recommend this business to anyone who needs reliable document handling, professional customer service, or respect as a customer. read more

Copy Plus - Printing Services Near Me - San Bernardino, California

They are helpful and quick to do a job it's my place to go. It's located inside the shopping center

Affordable and super easy! Very friendly staff! Will definitely be going here for all my printing needs moving forward.

Love coming here because they are so helpful, do great work, and are easy to work with. They also provide quick service at a great value. Definitely recommend this place for all your copy and office or classroom needs. read more

Guy that helped me was nice as I didn't know how to use copy machine, definitely recommend

First, and foremost; Apologies, to the customers that did not receive the Legendary Service that I was truly blessed to have received. The Owner has a lot of empathy and he definitely would want to know if any of his employees were unprofessional. Please let him know. If it was me, I couldn't tell quick enough~ Yep like the Gieco commercial with the bug. Slowly walking and talking..Lmbo The Reality of life, "Excellent", Customer Service starts from the top and the Owner truly Values his cliental and all of us are human and miscommunication is on the rise. Copy Plus Own was the opposite. Sit back, relax, and get your favorite tea cup. Because, you'll be sipping for a minute with my review!!Lol's On 10/5/24, Friday, (I had to make sure I provide the date due to most Copy and Print Shop at 5:00 pm are walking out the door and being honest if you have a job and as soon as your shift ends, everything and everybody get shut down. Especially, if you are not getting paid Overtime) Lmbo~Smile So, I was looking for a Copy and Print Shop at the last minute and I looked at the Overall reviews for Copy Plus. The one that caught my eyes, (And I got 4 eyes~ The better to see you with my dear~Smile), was the review that was bragging about the owner, and with that being said, that was my choice. When I pulled up it was 2 minutes before closing, and this 65 year old grandma seen a gentleman walking out and looking pleased with whatever he picked up, (So, I said to myself, Awww OKay- Impressive. The Reviewer was right). Wink-Wink Now, when I entered the front door this gentleman had his shoulder bag and was about to open door the back door to leave, (Because, you know how We do it, when it is time to go home it is like the cartoon Fred Flintstone-E-Yabba-Dabba-Do! Fred couldn't care less after he heard that Loud sound WORK was O-V-E-R!) Lol's Thank God the owner was NOT like Fred Flintstone. When I walked in it was 5:00 pm, and I said, "Sir, can you please help me?" and he politely said, "We're closed." I said, "I only have two sheets to fax and I have to send it out today." He knew from my tone I was exhausted from this hot weather and was genuine with crying out for help. The owner said, "Okay." He had no idea I was crying inside from God blessing me with an Angel at this very moment. What was so amazing someone was calling him, (To make sure he was on his way. Yes, I was ear hustling-Laughing my butt off). I thought that was so intriguing. Whomever, it was they wanted to make sure the owner was safe and that is an Excellent Safety Practice. He placed his shoulder bag on the chair, politely took my 2 documents, fax them, returned them and gave me the confirmation sheet. I know he got tired of me thanking him-Smile Moving forward, this will be my New Copy and Print Shop. The owner is a blessing to be around this area. I noticed a lot of College Students (And do not get it twisted. The Po-Po driving. Thank you for them as well. Protecting and serving! Smile In my Reality, I wish I could give the Owner a Trillion Star review, but Yelp only has 5!! Copy Plus Owner, You made my life brighter with taking a moment of your time to help me. I am FOREVER grateful!!!!! God Bless You!!! Much Love and Respect!! Grateful Customer that is exactly why I am smiling! read more

Copy Plus - Printing Services Near Me - San Bernardino, California

Most rude girl working there. Was not giving my package and had the rudest attitude. Said she was "being nice" but was not.

Seriously they saved my butt. I had a last minute job to print menus and Tri folds and se day printed me 1000 sheets. Thank goodness for the owner he was so honest and diligent. I went back for stickers to place on my wall for my business and he provided an amazing quality low tac vinyl that when I put on the wall it was better than drilling nails and framing.. and cheaper! No doubt this is a friendly and go to spot for printing. The prices are half of UPS store and FedEx.. highly recommend! read more

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Great place to go there all the time they help me out. Good price good service I've been helped by multiple people there they all were friendly and nice. read more

Always get great service here. I'm always in and out and I get what I need. I love that they added the printer that you can connect to with your phone. It has made my trips to copy plus even easier. read more

Customer sevice is not their Forte Telling a print customer their job is not important is their typical line Tomorrow is their typical line How many tomorrow's can you tell a customer everyday for a week Better to keep design workers out of site They lack personality and honesty Would not recommend any work that needs to be done in any timely manner read more

Make sure you come prepared. Customer service is awful. Reminds me of Seinfeld soup nazi.

I'm surprised this business is still standing with the horrible customer service and somewhat basic quality of product that I received. I thought it would nice to check out this spot since it's near by, but I was wrong. Definitely worth driving further where they show they appreciate and are attentive to their customers with better quality. read more

Very efficient, reliable, timely and excellent service. I have recommended this place to a few family members who were also pleased with the service. read more

I have come here several times to print off emails, forms, bookmarks and party invitations. Today I printed 4x6 invitations on Cardstock. The owner and staff are friendly and helpful. They even do a test print of invitations so I can make changes if necessary. They even cut out my invitations! read more

The man that day was extremely disrespectful. He was explaining to my boyfriend and I what we had to do and he looked at him and said "please tell your girlfriend exactly what I said because she wasn't paying attention" throughout the time when I was printing my papers out he kept being rude. Like bro I think I know how to print a paper out just stop being a douche old man read more

I had some old photos from the early 1930s on a digital thumb drive. I took over to Copy Plus to see if they could print them for me. The quality was not very good considering the age of the originals and they were black and white. They did an AMAZING JOB!!! I actually was brought to tears for the prints came out better than I expected! thank you Copy Plus!!! read more

Very nice and friendly staff, they always go above and beyond my expectations. They include free services sometimes just because I'm nice or they can see having a toddler with me is difficult at times :) read more

Always super convenient and easy to use computers and printers. Also located by the college so I'm sure it's a great place for schoolwork printing. read more

Do not come here for FedEx services, they charge you for what should be free. He was supposed to just scan the barcode on my phone and print my label, which is free at other FedEx locations but somehow that amounted to a charge for using the computer for ten minutes, absolutely ridiculous and going to call FedEx about this. read more

This place has great customer service. The prices are great too. They have computers you can use for the internet and or print. You can also do wireless printing. I needed something scanned and emailed to me and they did it quickly. I highly recommend!! read more

They did a really good job with some laminating and printing for me. I got a 3 page front and back job with binding for 5 dollars each. I needed about 20 copies. BUT wanted to use the yelp deal ($30 for $50) and they said if I used that they would have to charge me more for each job. So TIP: Just call for pricing and they will give you good deals. Very good turn around times too, only took them a day. I'd come back here in a heartbeat before heading to an overpriced Kinko's or UPS store. read more

I'm a regular customer of this business. I lost my dad recently and Felix was very patient with me . He helped me figure out the set up of the obituary along with picture placement even the color of the program. It wasn't even finish when I saw I had come to the right place. Time was running out and he made me comfortable for a very important day in my life. Thank you Felix. I will never forget the comfort u gave in my craziness. The Daniel family is grateful. read more

Lazy employees if you have a computer with a printer you are better off doing it yourself. 3 seconds on the computer I was charged a dollar fifty when all I really needed was them to print out a copy. Uber and Lyft are too big companies I'm sure I'm not the first person who came in asking for this form. Sad you guys are the only place in the area I'm sure you guys are taking advantage of University students also. If I wanted to do the work I would have did the work myself instead of paying you anything. Never again read more

Reliable small business that I have been using for 3 years now. Better customer service than the big chains. Easy to talk to and you will be happy with your purchase. read more

Bald Older Man with white Beard is extremely RUDE and Unprofessional. I don't understand why he basically humiliated me in front of other customers just because I was getting my finger print done. He treated me unfairly 3 times. If I wasn't in a time crunch I would of reschedule with a different business. read more

Amazing customer service!!! The owner was so helpful. Highly recommend! You won't find a better quality printing shop! Easy to work with !

Every week I would need 250 copies of flyers for when my church do outreaching in Corona and all I would have to do is email it.... It's never a hassle to get them done in a timely fashion... I too love their work and hospitality, plus their prices is amazing... Just last week I went to 3 different places to do the same job and they tried to charge me almost $120... I love this place because is very affordable for me and my church! read more

I could not recommend this place enough! I had a wedding and had a large order and everything came out so beautifully and fast! I am very happy with the quality of everything! Thank you for releasing a lot of stress for the wedding! read more

GREAT customer service that you would never get at big chains. Prior to printing my pamphlets they adjusted some of the pictures and fonts so that they fit and looked better. The price was as good or better than the big chains too. I will not go anywhere else when I have big print jobs in the future. read more

Great sevice, quality and prices. Although it was busy at the time I came in for service; the staff took care of me right away.

I came in for fingerprinting, The old man who worked in there was very rude. He snatched my passport out of my hand when I already told him I had to check to see which one was mine because I was also carrying my boyfriends. He had no patience. He told me multiple times not to press next on my directions on the computer, I said okay . He told me I was not going to listen to him and press next anyways and if I don't listen he won't help me. Complained so much that my ID was expired in a week and if I came in a week later he wouldn't have helped me . Just had bad customer service . I won't be going back there. read more

This place is expensive 1 dollar for 1 page that's black and white. Office Depot is way cheaper. The guy that help me was friendly for the most part. read more

I came here for fingerprint work. The man was rude and not that friendly. While doing my work he told me "you don't work hard do you?" I'm not sure whatt he leaves at by that. I accidentally didn't follow direction to his instruction and he rudely said "I told you not to do that and you did it anyway". I really hope he finds his way. Everyone has their bad day, but this was something else. read more

Talk about fast...Al is the best! I had a 4:00 p.m. job interview and needed to start from scratch on some brand new business cards and copies of my resume. This was a lot to ask: I called Al at about 10:30 a.m. On the same day, at 1:00 p.m., I picked up 500 brand new custom made business cards and ten copies of my resume. I made it to my interview with time to spare. I could not believe that they were so quick! Al really went the extra mile and knocked it out of the ball park for me. Thank you so much! read more

Excellent service and very fast turnaround time. I highly recommend this place. They do a large variety of different services and are very friendly. I've been using them for years and will continue to do so. read more

Called Copy Plus after getting the run around from various other printing stores in the area and Felix took care of us unbelievably! We were looking to print our wedding invitations and Felix made it as simple yet detailed as possible. I want to thank him for helping us out and we will return for any of our printing needs! read more

The owner is very courteous and very professional. I had a large order of color prints and he shaved a few bucks off the order. Wasn't expecting it but it was cool he did that. WAY CHEAPER THEN STAPLES OR KINKOS!!! read more

If you need to use the computer for a minute, your better off going to the Library for free. I was charged $1 for using the computer for less than a minute. I just needed to access to print some pgs. Could have lowered the price for using their services for the first time. No consideration and unfriendly man works there. read more

I've lived in the area for so long I never really came here. Which I should have! You CSUSB students should come here! I did a quick lamination for my letter-sized document and it went swell. Thank you! It's about $2.00 a copy. I will come back when I have more things to copy! read more